Front of property – evening/night

Reviews of Hotellino

4 out of 5
Hotellino
Nobethane Caddesi 5 - Sirkeci, Istanbul, Istanbul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 626 reviews" "
Rating 8 - Good. 225 out of 626 reviews" "
Rating 6 - Okay. 38 out of 626 reviews" "
Rating 4 - Poor. 8 out of 626 reviews" "
Rating 2 - Terrible. 6 out of 626 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Good location. Room was clean, though quite compact and bathroom was small. Breakfast options ok but not exceptional. The staff were fantastic, very friendly and helpful. Choose this hotel for the good location and friendly staff.
Stayed 2 nights in Mar 2024
Response from zeynep on 9 Apr 2024
Hello Dear Joanne,Thank you very much for your comment. We are happy to read that you have enjoyed our central location and that helpful staff. Also we would like to inform you that we will consider your critism about breakfast. We hope to have you at Hotellino İstanbul again.Warm Regards, Hotellino İstanbul Family

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from zeynep on 20 Feb 2024
Dear Mohamed,Thank you for rating us. We wish to welcome you at Hotellino İstanbul again. Kind regards, Hotellino İstanbul Family

10/10 Excellent

Federico

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from zeynep on 15 Jan 2024
Dear Federico,We would like to thank you for rating us. We are looking forward to welcome you and your friend to Hotellino Istanbul again. Warm Regards, Hotellino Istanbul Family

6/10 Okay

Mohamad, Bchamoun

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2023
Response from zeynep on 10 Jan 2024
Hello Dear Mohamad,Thank you for rating us. We wish to welcome you at Hotellino Istanbul again.Kind regards, Hotellino Istanbul Family

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect Hotel to stay in Istanbul. The rooms were clean, recently refurbished with the MOST comfortable bed and pillows...the best night's sleep. Bathroom was well appointed with a fantastic shower! The staff at the boutique hotel are the greatest asset. Thank you so much, for makingbus feel at home in your lovely hotel. We knew we had chosen the right place to stay when our Taxi driver got lost on the way to the hotel...a member of staff walked to pick us up further down the road..helping us with our luggage down the busy road. Thank you so much for an amazing stay.
Stayed 3 nights in Nov 2023
Response from zeynep on 22 Nov 2023
Dear Mark,It is very exciting to read your review. Thank you very much for honoring us with your kind comments and becoming a part of our success. Such comments motivate us more than anything and show us we are on the right path. We look forward to welcoming you back and making Hotellino your new home away from home. We wish you a wonderful days from all of us here. Warmest regards, Hotellino İstanbul Family

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2023
Response from Zeynep on 16 Oct 2023
Dear Spencer,Thank you for your kind comment. We are delighted you enjoyed all aspects of your visit. We would love to welcome you back to Hotellino Istanbul. Warm regards, Hotellino Istanbul Family

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive & polite
Stayed 1 night in Aug 2023
Response from Zeynep on 16 Oct 2023
Dear Mehmet, thank you very much for your kind review. It is our greatest pleasure to hear that you have enjoyed our overall service and that helpful staff. We look forward to welcoming you again at Hotellino İstanbul. Warm Regards, Hotellino İstanbul Family

10/10 Excellent

Mahboob

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 5 nights in Sep 2023
Response from Hotellino İstanbul Family on 7 Oct 2023
Dear Mahboob,We would like to thank you very much for rating us. We wish to welcome you again at Hotellino İstanbul, Warm Regards, Hotellino İstanbul Family

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The place is very good, clean and quiet. Realy enjoyed the stay. The stuff very friendly, helpful and supportive.
Stayed 4 nights in Sep 2023
Response from Zeynep on 3 Oct 2023
Dear Amar,We would like to thank you very much for your great review. We are so looking forward to welcoming you back. Warmest regards, Hotellino Istanbul Family

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good location ,walking distance to all historical sites. The staff are so friendly and helpful. The breakfast was good but not too many varieties.
Stayed 6 nights in Sep 2023
Response from zeynep on 12 Sept 2023
Dear May,Thank you very much for your nice comment. We are happy to read that you enjoyed our helpful staff and our location. Also we would like to inform you that we will consider your criticism about breakfast. We look forward to welcome you back to Hotellino again. Warm regards, Hotellino Family İstanbul

10/10 Excellent

taner

Stayed 2 nights in Aug 2023
Response from Zeynep on 16 Sept 2023
Dear Taner,We would like to thank you for rating us. We are looking forward to welcome you back to Hotellino İstanbul. Best Regards, Hotellino Istanbul Family

8/10 Good

Gamal

Stayed 1 night in Aug 2023
Response from zeynep on 3 Sept 2023
Dear Gamal,Thank you for rating us. We wish to accommadate you again and hopefully that time we will exceed your expectations. Best Regards, Hotellino Istanbul Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Zeynep on 5 May 2023
Dear Guest,We would like to thank you for rating us. We are looking forward to welcome you back to Hotellino Istanbul.Best Regards, Hotellino Istanbul Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2023
Response from Zeynep on 2 May 2023
Dear Guest,Thank you so much for rating us. We are looking forward to welcome you again at Hotellino Istanbul. Best Regards, Hotellino Istanbul Family

8/10 Good

Krishna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay.
Staff Cim,Ufuk or Zeynep are always willing to help or forthcoming to check if we need help. Breakfast is good. Location is fantastic, walking distance to all the major attractions. If not for renovation that is going-on at the time of our stay (Apr-2023) I would have gone with 5 Stars. I think staff are fantastic at serving their guests.
Stayed 5 nights in Apr 2023
Response from Zeynep on 18 Apr 2023
Dear Krishna,Thank you for your nice comment. We are happy to have valued guest like yourself. We appreciate that you enjoyed our breakfast, our fantastic location and that our helpful team. Our renovation getting done and the rooms will be even more comfortable soon.. We are looking forward to welcome you back to Hotellino.. Warmest Regards to you and your lovely family, Hotellino Istanbul Family

10/10 Excellent

Gamal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any words I can say is not enough to tell how wonderful, friendly, kindness and care you can see and feel in this hotel ( I felt like it was my home ) . Thank you so much for all the employees who were doing great and luxury service.
Stayed 9 nights in Feb 2023
Response from Zeynep on 24 Feb 2023
Dear Gamal,We would you like to thank you very much for your so precious review. It was such a honor to have a valued guest like yourself. My team always endeavour to make our guests feel comfortable and relaxed during their stays, as we hope to be a 'home away from home' for our guests. I have passed your kind comments onto our staff, as happy guests are their greatest motivation. We look forward to welcoming you back to your new home away from home Hotellino. Warmest regards, Hotellino Istanbul Family

10/10 Excellent

Belal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and nice
Stayed 2 nights in Oct 2022
Response from Zeynep on 29 Oct 2022
Hello Dear Belal, We are very happy to hear that you enjoyed your stay and that you find our team helpful.We are looking forward to welcome you back to Hotellino again.Kind Regards, Hotellino Istanbul Family

10/10 Excellent

Gloria Bibiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia fue súper positiva, perdimos algo en el uber y el chico de la recepción nos ayudo con mucha diligencia y amabilidad a ubicar al conductor y recuperar lo perdido. Todo ea staff es super amable!
Stayed 2 nights in Sep 2022
Response from Hotellino İstanbul Family on 12 Sept 2022
Hello Dear Gloria,We would like to thank you for your kind review. It was such a honor to have a valued guest like yourself. We appreciate to hear that you have enjoyed our overall services. We proud of our colleagues for made your stay nice. We hope to welcome you back to Hotellino Istanbul in the not too distant future. Warm Regards, Hotellino Istanbul family

10/10 Excellent

Ahmed

Stayed 8 nights in Aug 2022
Response from Zeynep on 26 Jan 2023
Dear Ahmed,We would like to thank you for rate us. We wish to accommodate you at Hotellino Istanbul again. Kind Regards, Hotellino Istanbul Family

8/10 Good

Tom, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022
Response from Hotellino İstanbul Family on 26 Aug 2022
Dear Tom,Thank you for rating us. We are looking forward to accommodate you again at Hotellino. Best Regards, Hotellino Istanbul Family

10/10 Excellent

Curtis, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was within a 12-15 minutes to the major tourist spots - grand bazaar, hagia sophia
Stayed 3 nights in Aug 2022
Response from Zeynep on 12 Oct 2022
Hello Dear Curtis,Thank you very much for sharing your review regarding your stay with us. We are so glad to read that you have enjoyed our central location and overall services. We Look forward to welcoming you back. Kind regards, Hotellino Istanbul Family

6/10 Okay

Anwar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
You need to check the late checkout policy before you confirm any reservation.
Stayed 2 nights in Jul 2022
Response from Hotel Managment on 1 Aug 2022
Dear Mr. Anwar, Thank you for your feedabck. We are sorry that we did not meet your expectations about late check out since you rated us with such low points. I personally explained and after sent you detailed email as per your request about policy of late check- out. First of all keeping room till 21:00 is not late check out, it's basically full one day reservation. Late check out means to keep from 12:00 till 15:00-15:30 with paying half of a day rate only if there is avalability. Guests are requested to re-check with us in advance. You requested check out by 21:00 which is counted as one full day and should be paid in full however we made special discount for you. Hope we bring more clarity about what is late check out and what is extension of accommodation. Again we want to thank you for bringing this up so we can clearly explain it here. Hope this detailed information will help future guests so they can make necessary adjustments in their reservations in Advance. Best Regards, Hotekllino Family.

10/10 Excellent

harpreet

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Undoubtedly, staff are quite friendly and breakfast are offered according to the needs. It was a wonderful experience staying, so close to everything. Bathroom tubs need some work otherwise rest of the stay perfect. 5/5.
Stayed 7 nights in Jul 2022
Response from Hotellino İstanbul Family on 3 Aug 2022
Hello Dear Harpreet Singh, We really appreciate your nice comments about our staff, our breakfast and our location. Our team will be delighted when we share your feedback with them. Also I would like to inform you that we will consider your comment about bathroom. We are so looking forward to welcom you and your friends & family at Hotellino Istanbul again. Warm regards, Hotellino Istanbul Family

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did to ask for help, one to unblock a sink and the other to retrieve a key but both times staff were extremely helpful. Some language difficulties but everyone was working as hard as possible to give good service.
Stayed 6 nights in Jun 2022
Response from Hotellino İstanbul Family on 13 Jun 2022
Dear Robin, Thank you very much for your kind review and rating us. We appreciate that you have enjoyed our helpful team. We look forward to see you with us again. Warm regards, Hotellino Istanbul Family

10/10 Excellent

Kshitiz

Liked: Cleanliness, staff & service
Very friendly staff and the manager was especially very kind. I would say that the rooms need a little renovation, with newer furniture and amenities. However, for the price, there is not much room to complain. Perfect for solo travelers.
Stayed 3 nights in May 2022
Response from Hotellino İstanbul Family on 10 Jun 2022
Dear Kshitiz, Thank you very much for your precious review and recommending us to other travelers. It was such a honor to have a valued guest like yourself. We appreciate to hear that you have enjoyed your stay with us and that our helpful staff. Also I would like to kindly inform you that we will consider your suggestion regarding the renovation. We are looking forward to welcoming you back. Warmest regards, Hotellino Istanbul Family

8/10 Good

Cari C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022
Response from Zeynep on 26 Jan 2023
Dear Cari,Thank you for rating us. We are looking forward to accommodate you again at Hotellino. Best Regards, Hotellino Istanbul Family

10/10 Excellent

Daimel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good , breakfast was amazing every day, centrally located but hard to get in by car, staff at front desk was always attentive !!
Stayed 9 nights in May 2022
Response from Hotellino İstanbul Family on 13 Jun 2022
Dear Daimel, Thank you for your kind words regarding your experience at Hotellino Istanbul. We appreciate all your nice comments about our brekafast and our team.My team always endeavour to make our guests feel comfortable and relaxed during their stays, as we hope to be a 'home away from home' for all our guests. I passed your kind comments onto our staff, as happy guests are their greatest motivation. We look forward to your return one day. Warmest regards, Hotellino Istanbul Family

10/10 Excellent

Amro

Stayed 2 nights in Mar 2022
Response from Hotellino İstanbul Family on 30 Mar 2022
Dear Amro, We would like to thank you very much for rating us. We are very happy to see that you enjoyed your stay with us. We are looking forward to welcome you at Hotellino again. Best Regards, Hotellino Istanbul Family

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Istanbul Getaway
We spent over a week at this amazing hotel. We were greeted by amazing staff who showed genuine care for their guests. Our comfort was their outmost concern and we were given outstanding rooms. The food for our breakfast was tremendously delicious. Very spacious rooms with simply great amenities. We are extremely happy we chose this hotel.
Stayed 1 night in Jan 2022
Response from Hotellino İstanbul Family on 10 Jan 2022
Dear Alejandro, Thank you very much for honoring us with your kind comments and becoming a part of our success. I have passed your kind comments onto our staff, as happy guests are their greatest motivation. Also it was such a honor to have a valued guest like yourself. We look forward to welcoming you back and making Hotellino Istanbul your new home away from home. We wish you and your family wonderful days from all of us here. Warmest Regards, Hotellino Istanbul Family

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Getaway Hotel
We have been treated like family at this hotel. The whole staff from the restaurant personnel to the house keeping staff are extremely friendly and profesional. They meet our needs with genuine care.
Stayed 3 nights in Dec 2021
Response from Hotellino İstanbul Family on 5 Jan 2022
Dear Alejandro, thank you for your interest that you have shown to Hotellino İstanbul and also thank you very much for honoring us with your kind comments and becoming a part of our success. We are very happy to have guest like yourself. Warm Regards

8/10 Good

Sayed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotellino İstanbul Family on 2 Dec 2021
Dear Sayed, thank you for rating us. Hope to welcome you back to Hotellino İstanbul. Best regards, Hotellino İstanbul Family

10/10 Excellent

Patrick, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. The hotel is in the middle of very nice restaurants, hookah bars and shopping stores that open until late at night. You can walk also to the harbour where you take the tours to the bosphorous or ferrys to the Asian side . Very nice overall
Stayed 4 nights in Oct 2021
Response from Hotellino İstanbul Family on 18 Nov 2021
Dear Patrick, we would like to thank you very much for your kind comment. We are very happy to see that you have enjoyed your stay at Hotellino. We hope you choose to create more memories with us whenever your travels bring you back to Istanbul. Warm regards, Hotellino Istanbul family

2/10 Terrible

Houman

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is CLOSED
Stayed 15 nights in Aug 2021
Response from Hotel Managment on 17 Sept 2021
Dear Houman Azizi, We are sorry for your experience. Due Covid 19 worldwide pandemic we had to shut down hotel bout 1,5 years however during opening preparation process we faced unexpected technical problems with elevator and AC. Basically, we had to close our property and we informed you in advance about upgrade to our sister hotel which is listed as Top 10 best service hotels in europe for 2020. We specifically wrote all details in email to you and put big sighn on hotel's door with directions to sister hotel (1 minute of walk) Your Specious Superior room was booked for you and we contacted you again since you did not arrive unfortunately we did not get any response or query from you. All technical issues are solved so far and we will open hotel by next week. Please let us know if you have a chance to come back and stay with us we will be happy to provide best accomodation as we always do at Hotelino Hotel. Stay Safe and hope to hear from you, Hotel Managment

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel in a very convenient location
I just love this hotel and the entire staff. I stayed here about 5 years ago and was pleased to see the same friendly and professional staff still there. Outstanding service and location and a very hearty breakfast. I still highly recommend it for an enjoyable stay and easy access to all the attractions in Istanbul.
Stayed 6 nights in Oct 2019
Response from Hotellino İstanbul Family on 14 Jan 2022
Dear Omar, We would like to thank you for your fantastic review and recommending us to other traveler. It was our pleasure to accommadate you again. We are so happy to read that you have enjoyed our location, our breakfast and our allover services. We would like to kindly inform you that we shared your commends with our entire team with great pride. We are so looking forward to see you and your friends&family at Hotellino again. Warm regards, Hotellino Istanbul Family

4/10 Poor

Fathya

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déçus
La photo de l hôtel n est pas celle qu on imagine Chambre trop petite Réception pas trop chaleureux
Stayed 2 nights in Oct 2019
Response from Hotellino İstanbul Family on 14 Jan 2022
Dear Decus, Thank you for your comment. We hope to get second chance to accommodate you our one of larger rooms. Best regards, Hotellino Istanbul Family

10/10 Excellent

Abdirizak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I have stay at this hotel a few times. Hotellino is in the perfect location. Right behind Gulhane park and within walking distance to most of the attractions. The staff is very friendly. The only issue we had was the hotel rooms are quite small for a family. If you are a solo traveller its fine. But if you have a child with you, it’s a bit small. Overall, it’s a good hotel. 9/10
Stayed 4 nights in Jun 2019
Response from Hotellino İstanbul Family on 14 Jan 2022
Dear Abdirizak, Thank you very much for your detailed review. We appreciate that you had a nice stay with us and we would like to kindly inform you that we have some rooms for 4 pax. We are looking forward to accommodate you and your family one of our larger rooms. Warmest Regards, Hotellino Istanbul Family

8/10 Good

Sharron, Boise, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from Hotellino İstanbul Family on 14 Jan 2022
Dear Sharron, Thank you very much for rate us. We are looking forward to see you again at Hotellino. Best Regards, Hotellino Istanbul Family

10/10 Excellent

MikeOro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, Arif at the front desk went the extra mile to make my entire stay comfortable he also explain the city and gave me great suggestions. Everything was excellent, we for sure will be back. Keep up the good work guys.
Stayed 6 nights in Apr 2019
Response from A. Okay Alkan on 17 May 2019
Our Dear Guest, I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay. Such comments motivate us more than anything and show us we are on the right path. We will look forward to seeing you with us again. Kind Regards, A. Okay Alkan Owner of the Hotellino

6/10 Okay

Sameh

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Hotellino İstanbul Family on 19 Jan 2022
Dear Sameh, Thank you for rating us. We wish to accommadate you again and hopefully that time we will exceed your expectations. Best Regards, Hotellino Istanbul Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel. Great management. Friendly staff. Will definitely recommend it to everybody.
Stayed 3 nights in Dec 2018
Response from Agah Okay Alkan on 4 May 2019
Our Dearest Guest, I cannot tell how exciting it is to read your review. Thank you very much for honoring us with your kind comments and becoming a part of our success. I hope to see you again in Istanbul with us. Kind Regards, A. Okay Alkan Owner of the Hotellino

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice position everything is near by. Staff very helpful. Good ambience & nice breakfast
Stayed 3 nights in Nov 2018
Response from Agah Okay Alkan on 22 Dec 2018
Our Dear Guest, I would like to thank you for your valued review! It is very important for me to hear that you thoroughly enjoyed your stay. I am proud of my team that they try all their best. If you consider revisiting Istanbul, please contact us for assistance with organizing your trip. Kind Regards, A. Okay Alkan Owner of the Hotellino

10/10 Excellent

Nutsakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great staff
Arif the evening manager is amazing. Helps with all information with a smile. Tuna the hotel manager too. Perfect.
Stayed 5 nights in Nov 2018
Response from Agah Okay Alkan on 20 Dec 2018
Our Dearest Guest, I cannot tell how exciting it is to read your review. Thank you very much for honoring us with your kind comments and becoming a part of our success. I hope to see you again in Istanbul with us. Kind Regards, A. Okay Alkan Owner of the Hotellino

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic friendly service
Great service from staff who organised an early breakfast and contacted our tour company when we did not get picked up as arranged
Stayed 1 night in Nov 2018
Response from Agah Okay Alkan on 20 Dec 2018
Our Dear Guest, I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay. Such comments motivate us more than anything and show us we are on the right path. We will look forward to seeing you with us again. Kind Regards, A. Okay Alkan Owner of the Hotellino

10/10 Excellent

Jean-Francois, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in the old city close to restaurants and walking distance from Topkapi museum, Ayasofya, Blue Mosque and Cisterns. All the staff working there are kind and helpful. Great breakfast. The room itself is moderate in size but in excellent condition. Shower and toilet were kept clean throughout my stay. I would not hesitate to recommend this hotel.
Stayed 5 nights in Oct 2018
Response from Agah Okay Alkan on 20 Dec 2018
Our Dear Guest, Thank you very much for choosing us for your stay and I appreciate your kind comments on Hotellino. I am so glad that you had a pleasant stay at our hotel. We will be very happy to see you at the Hotellino again. Best wishes from the Hotellino Family, A. Okay Alkan Owner of the Hotellino

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are great, very helpful, and freindly Great location, just 4 to 5 min walk to tramway and 7 min walk to bus station Many resturants, shops, and mini markets nearby (1 to 2 min walk) Very very quite area at night, can sleep happly without loud noises
Stayed 11 nights in Sep 2018
Response from Agah Okay Alkan on 4 Apr 2019
Our Dearest Guest, I cannot tell how exciting it is to read your review. Thank you very much for honoring us with your kind comments and becoming a part of our success. I hope to see you again in Istanbul with us. Kind Regards, A. Okay Alkan Owner of the Hotellino

10/10 Excellent

Zu, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect choice
The best hotel for location to sightseeing,cleanliness,friendliness of staff,room facilities. This is my third trip to Turkey and the best hotel for a stay in a colourful, interesting city. I am so glad i found Hotellino as this would be my choice again for the future.. From the first email to arrange airport transfers to checking out , everything was seemless and no trouble to staff , at no extra hidden costs. I totally understand the reviews already made by travellers and can vouch for their authenticity.
Stayed 3 nights in Sep 2018
Response from Agah Okay Alkan on 4 Apr 2019
Our Dear Guest, I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay. Such comments motivate us more than anything and show us we are on the right path. We will look forward to seeing you with us again. Kind Regards, A. Okay Alkan Owner of the Hotellino

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Agah Okay Alkan on 4 Apr 2019
Our Dearest Guest, I cannot tell how exciting it is to read your review. Thank you very much for honoring us with your kind comments and becoming a part of our success. I hope to see you again in Istanbul with us. Kind Regards, A. Okay Alkan Owner of the Hotellino

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Agah Okay Alkan on 30 Apr 2019
Our Dear Guest, I would like to thank you for your review. It is great to hsee that you had an enjoyable stay at our hotel. Do not forget us and please let us know if you need any kind of assistance about Istanbul or Turkey. Best Wishes from Istanbul, A. Okay Alkan Owner of the Hotellino

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMENDED
worst visit to Istanbul, bed and pillow is horrible, the staff is not friendly, the breakfast is so limited, its kinda far away from the metro station, the room cleanness is so bad, overall not RECOMMENDED !!!
Stayed 7 nights in Sep 2018
Response from Owner on 30 Sept 2018
Thank you for taking the time to share your feedback with us. We read all details carefully, Have to confirm that we provide more than 30 products during breakfast time: home-made pastries, jams, various cheese types, fresh fruits, different types of olives, home made Turkish mezze, and world's best famous coffee brand Julius Meinl. During all your stay you did not complain and seemed very happy with all staff, We wish you have mentioned us about the issues during your stay so that we would have done our best to help you and resolve the inconvenience that has been occurred immediately. Actually Hotellino hotel' s location is best for old city tours: Museums are all around: Aya Sofia, Blue Mosque, Basilica Cistern, Top Kapı Palace, is only 10 minutes away by walking. Marmaray metro is next to hotel and Gulhane Tram stop is less than 100 metres away from hotel. We apologize for not having met your expectations and hope you can give us another chance to turn your negative experience into a positive one.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good service, not so good overall maintenance
The hotel itself was run down for a four star hotel. The room was falling apart, and although repairs were made as soon as we informed the receptionist, it was disappointing that the room was in such a state. Furthermore, the room was incredibly small despite it being a booking for three people. The view was not very interesting either. The breakfast buffet was not very appealing either and so despite paying for bed and breakfast, we preferred eating breakfast at the local restaurants and cafes nearby. Taxis did have a hard time finding the hotel at times, which isn't the hotels fault however it was an inconvenience at times. However, what made this hotel bearable was the staff. They were incredibly friendly and very helpful in recommending places to eat, places to see and booking tours and taxis for us. The location is also very ideal for prime tourist areas and the local shops sell great stuff at much cheaper prices than the grand bazaar and spice bazaar. Overall, I wouldn't necessarily rate the hotel very highly but if you plan on being out and about most of your stay, the hotel isn't too bad.
Stayed 6 nights in Sep 2018
Response from Owner on 30 Sept 2018
Dear Guest, Thank you for taking the time to share your feedback with us. İt is sad to know that some of our guests prefer to have a breakfast outside although we provide more than 30 products during breakfast time: home-made pastries, jams, various cheese types, fresh fruits, different types of olives, home made Turkish mezze, and world's best famous coffee brand Julius Meinl. Regarding the size of the room, and facilities, we would like to explain that Hotellino is in Historical Peninsula all of the buildings are historical and for this reason the rooms are smaller if you compare with the other hotels in the other parts of Istanbul, we provide true room size and pictures to all travel platforms. Hotel operates 24/07 we try to repair rooms as much as we get notifications from housekeeping but sometimes it might happen unexpected, we are sorry for your experience however as you noticed in feedback we solved it on urgent basis as soon as we got complain from guest. On the other hand, we are very happy to hear that you liked our staff and location, we will be happy to accommodate you at Hotellino again in future.