Front of property – evening/night

Reviews of Daru Sultan Galata

Daru Sultan Galata
Mesrutiyet Caddesi No 108, Istanbul, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 204 reviews" "
Rating 8 - Good. 46 out of 204 reviews" "
Rating 6 - Okay. 14 out of 204 reviews" "
Rating 4 - Poor. 9 out of 204 reviews" "
Rating 2 - Terrible. 7 out of 204 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

wali

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was visibly old and lumpy. The bedsheets, towels were also not very old and used up and breakfast was also not up to standard.
Stayed 4 nights in Mar 2024
Response from Daru Sultan Hotel on 13 Mar 2024
Dear Wali,Thank you very much for taking your valuable time and sharing your comments. İt is too important to improve ourselves. We wish you healthy days .Kind regards

10/10 Excellent

Wassim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024
Response from Daru Sultan Hotel on 13 Mar 2024
Dear Wassim,Thank you very much for your kind review. We are always pleased to welcome you in our hotel. Hope to see you soon. Wish you healthy daysSinceraly

10/10 Excellent

Aaliyah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel very last minute. I was greeted by the staff at the reception who made my stay very pleasant and welcomed me to Istanbul. Breakfast at the hotel was lovely a very nice variety of Turkish breakfast options. The hotel staff guided me on where to go as tourists and guided me on all metro and tram options. Overall very happy with this hotel experience and will be staying again when k next visit Istanbul. Great location amazing access to all things.
Stayed 4 nights in Feb 2024
Response from Daru Sultan Hotels Yönetimi on 29 Feb 2024
Hello Dear Aaliyah,We see that you made a detailed observation about us and shared it with us. We would like to say that we take special care of each of our guests. Our mission is personalized hospitality. The hotel team does its job with this awareness and desire.We hope to have you as our guest again.Goodbye...

10/10 Excellent

Varun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed for 4 nights.Room are comfortable and so aesthetic and prime location. Staff is really helpful to guide. Breakfast was nice. Thanks Varun
Stayed 4 nights in Feb 2024
Response from Daru Sultan Hotels Yönetimi on 29 Feb 2024
Hello dear Varun,Thank you for your kind comments about Daru Sultan Hotels Galata. The objective opinions and ideas of our guests are very important for our future guests.We would definitely like to host you again. All the best..

10/10 Excellent

Walid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful. They go out of their way to help.
Stayed 2 nights in Feb 2024
Response from Daru Sultan Hotel on 18 Feb 2024
Dear Walid,Thank you very much for your glowing review. İt was a pleasure to having you stay with us .Our all staff always try their best for our valuable guests. İt is really great to see that we succed. We hope we can welcome you again in very near soon.We wish all the best for you.Kind regards

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an exquisite experience. Daru Sultan took me through time and history, beautiful location, gorgeous staff. Ugur and Areef who are the front office managers were very friendly and helpful, all the staff were very respectful and urged to help. This hotel will make you feel like you are living one of the Arabian nights. I will consider it my first choice to stay in the future for my family and friends.
Response from Daru Sultan Hotel on 13 Feb 2024
Dear Mustafa,Thank you very much for your kind review. It was our great pleasure to host you and your precious family in our hotel. We wish you healty days.Best regards

10/10 Excellent

Mustafa

Travelled with family
Liked: Amenities
Let me tell you something, you can’t consider visiting Taksim, Istanbul without staying in Daru Sultan hotel. This place will take you through history, so elegant and classy, you will feel the scents of time like you are living one of the Arabian nights. It was a dream come true, living the full experience in Istanbul. This hotel is near by everything you wish for from Galata tower to Taksim street and the famous Hafiz Mustafa. Ugur, and Areef who are the front office managers were so freindly and helpful, very respectful and I don’t want to forget the others who were great throughout my stay there. I asked my friends and family to consider it as first choice to stay.
Stayed 1 night in Feb 2024
Response from Daru Sultan Hotel on 11 Feb 2024
Dear Mustafa,Thank you very much for your nice review.You cant imagine how happy you have made us with this kind words. İt is lovely to see that you had a great time with us. We will always be happy to welcome you and your precious family in our hotel.We hope to see you in very near future.Best regards from Istanbul

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
convenient for sight seeing and shopping
Stayed 3 nights in Feb 2024
Response from Daru Sultan Hotels Yönetimi on 10 Feb 2024
Merhaba Değerli Mark,Harika yorumun ve puanlaman için çok teşekkürler. Sizi tekrar misafirimiz olarak görmekten onur duyarız. Sağlıklı ve mutlu bir yaşam dileriz.

10/10 Excellent

Zorro

Liked: Cleanliness, staff & service, property conditions & facilities
The first desk staff were incredible. I didn’t ask for anything didn’t need anything but they were very welcoming, charismatic, and work very hard to make sure you are content. Extremely impressed -guy from Canada
Stayed 1 night in Dec 2023
Response from Daru Sultan Hotel on 29 Dec 2023
Dear Zorro,Thank you very much for your kind reviews about us. You can't imagine how happy you make us with these beautiful words.It was our great pleasure to welcome you in our hotel. We hope we can host you again in very near future. Sincerely

10/10 Excellent

Clayton, Broggs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved decor of the old world friendly atmosphere great location
Stayed 2 nights in Dec 2023
Response from Daru Sultan Hotel on 29 Dec 2023
Dear Clayton,Thank you very much for taking your valuable time and giving your opinions about our hotel.We were very pleased to see that you left our hotel satisfied. We hope we can host you again in our hotel on your next trip to Istanbul. We wish you healthy days.Bes regards

8/10 Good

Jila, Tehran

Travelled with family
The room was good The bath room is so small And the wc privecy wasnt good
Stayed 3 nights in Dec 2023
Response from Daru Sultan Hotel on 29 Dec 2023
Dear Jila,Thank you very much for your review. Your opinions are so important to improve ourselves. We hope we can welcome you again in very near future. Kind regards

10/10 Excellent

Ricardo

Stayed 3 nights in Nov 2023
Response from Daru Sultan Hotel on 6 Dec 2023
Dear Ricardo ,Thank you very much for your kind feedback. We look forward to welcoming you again on your next visit to Istanbul.We wish you healtyh days. Best regards.

8/10 Good

zafer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located ,nice decorative hotel.Close to all amenities,restaurants,bars ,galata tower and very close to metro station for accessing Sultanahmet,Taksim etc Receptions staff was absolutely amazing and helpful with the local information,transportation mainly Breakfast bar was amazing view of golden horn at rooftop with quality of service Hotel condition bit dated so many little details needs attention for repair especially our room window wasn’t shutting properly and noise from street ,car horn can keep you awake until midnight Overall I’m a happy customer and will be back again
Stayed 3 nights in Oct 2023
Response from Daru Sultan Hotel on 5 Nov 2023
Dear Zafer ,Thank you very much for this beautiful comment. Your comments and opinions are very important to us. We are very pleased to welcome you in our hotel and to help you. We hope to see you again in our hotel next time. Best Regards.

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Daru Sultan Hotels Yönetimi on 10 Oct 2023
Hello Dear Amie,We are very happy with your wonderful evaluation. We are so glad everything went well. Endless thanks...

10/10 Excellent

LUIS, Sunrise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Oct 2023
Response from Daru Sultan Hotels Yönetimi on 5 Oct 2023
Çok Değerli Luis,Daru Sultan hakkında yaptığınız nazik geri bildirim için çok teşekkür ederiz.Size ve sevdiklerinize harika bir yaşam dileriz.Saygılarımızla

8/10 Good

Quan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staffs are friendly, helpful specifically Mr. Arif arranged everything for us to go around Istanbul are easy. The ladies prepared breakfast on the roof are awesome. Thank You. Quan
Stayed 3 nights in Sep 2023
Response from Daru Sultan Management on 29 Sept 2023
Dear Quan ,Thank you very much for your kind feedback. We are so happy that you enjoyed on your stay in our hotel. We hope to welcome you back in very near soon. Best regards form Istanbul

4/10 Poor

Reema

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the area is convenient and close to Istiklal street, it was very noisy and you cannot keep the window open. Even when closed you still hear horns and music from cars. Rooms very small. They combine two twins to make a queen which is uncomfortable. We switched rooms at first because the mattress was not comfortable. The second room was a bit better but not by much. The facility is just old and worn out. The curtains were torn and the room (bathroom and shower) faucets and bidet were falling apart, We stayed there for 6 days, if I had not prepaid and had the luxury of leaving I would have left. I would not be returning to this hotel.
Stayed 6 nights in Sep 2023
Response from Daru Sultan Management on 24 Sept 2023
First of all, thank you for commenting and giving us the opportunity to explain ourselves to you.As you stated in your comment, our hotel is located in the heart of Istanbul. Therefore, it is always a busy area. However, the sound proof of our rooms is very good. But of course, in such a location, if you open the window, it is inevitable to hear sounds from the street.Regarding your comments about our rooms ; After complaining about the bed on the first night -which we rarely get complaints about the comfort of our beds - we immediately offered to change your room.Then you you choose the room with two beds joined together. We have just tried to do our best for you.Additionally, the size of our rooms is exactly as stated on the reservation page. Moreover we upgraded your both rooms for free. We wish you healty daysRegards

6/10 Okay

Sven, Rancho Palos Verdes

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Daru Sultan Hotels Yönetimi on 19 Sept 2023
Merhaba Değerli Sven,Daru Sultan hakkındaki görüşlerinizi bizimle paylaştığınız için size minnettarız. Kendimizi geliştirmemiz için buna ihtiyacımız var. İyi bir tatil deneyimi yaşamanız için çok çalışıyoruz ama bazen işler istediğimiz gibi gitmeyebiliyor. Bu durumlarda mutlaka bizi uyarmanızı ve 24 saat açık olan resepsiyonumuzdan yardım almanızı bekleriz.Sizi tekrar misafir etmek isteriz.Saygılarımızla

10/10 Excellent

rolana, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting stay at Ottoman Sultan style room
Stayed 3 nights in Sep 2023
Response from Daru Sultan Management on 17 Sept 2023
Dear Rolana,Thank you very much for taking the time to share your valuable comments with us and our future guests.We are looking forward to welcome you back.Yours truly...

8/10 Good

Suraj

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
locations
Stayed 3 nights in Aug 2023
Response from Daru Sultan Management on 31 Aug 2023
Dear Suraj ,Thank you very much for your nice review. We hope to welcome you back very near soon. We wish you healty days.Best regards from İstanbul

10/10 Excellent

Nadaa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Daru sultan is very convenient to metro & restaurants. I loved the lovation. Bed was comfortable. Front Desk very friendly and helpful. Definitely will stay again.
Stayed 4 nights in Aug 2023
Response from Daru Sultan Management on 24 Aug 2023
Dear Nadaa,Thank you very much for taking your precious time to share your feedback with us and our future guests.We look forward to welcoming you again at our hotel.We hope to welcome you again very near soon . Best regards from İstanbul

8/10 Good

Ali

Travelled with group
Liked: Staff & service
The staff very helpful and educational.
Stayed 2 nights in Aug 2023
Response from Daru Sultan Management on 19 Aug 2023
Dear Ali ,It was such a pleasure having you stay with us.We wish for you to think of Daru Sultan Hotel as a home away from home. On behalf the whole team are at the Daru Sultan Hotel, we hope to welcome you back in the very near future.Best Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Daru Sultan Management on 13 Aug 2023
Dear Guest,Thank you very much for your nice review. We hope to welcome you back very near soon. We wish you healty days.Best regards from İstanbul

10/10 Excellent

Hidir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel. The fact that Daru Sultan was decorated with Ottoman and Anatolian motifs made me feel very special. Also the staff was helpful in every way. Being in the very center of the city provides a great advantage in every respect. Thanks
Stayed 1 night in Aug 2023
Response from Daru Sultan Management on 11 Aug 2023
Dear Hidir,Thank you very much for your nice feedback. It was a pleasure for us to welcome you back at our hotel.We are delighted to hear that you were once again satisfied with the unique Ottoman style decoration and wonderful location of our hotel. We are looking forward to welcome you again. We want you to know that you will always be welcome in our hotel.Sincerely

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special thanks to Uger and Buṣra and the wiaters
Stayed 4 nights in Jul 2023
Response from Daru Sultan Management on 16 Jul 2023
Dear Nabil ,Thank you very much for taking the time to express your thoughts.We are very pleased to hear that you were satisfied with our hotel and our staff. We hope to welcome you again very near soon.Kind Regards.

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent decor and clean. Friendly and very helpful staff, location was great with plenty opportunities of gift shops and restaurants. Beautiful view of the city. The rooms were advertised bigger than they in fact measured, however I still will rate as excellent. I hope I will go back if the price will be fare.
Stayed 1 night in Jun 2023
Response from Daru Sultan Management on 20 Jun 2023
Dear Renato Margariti ,It was such a pleasure having you stay with us.We wish for you to think of Daru Sultan Hotel as a home away from home. On behalf the whole team are at the Daru Sultan Hotel, we hope to welcome you back in the very near future.Best Regards.

10/10 Excellent

Tomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Daru Sultan Hotels Galata gave us a much better experience than I expected. We made a reservation for one night on our way back to our country. It is located in the very center of the city and next to the metro station. This is a huge advantage for travelers with time constraints. Also, historical Istiklal Street, Galata Tower, Golden Horn, Bosphorus are within walking distance. There are so many options for shopping and great food in the surrounding area. We had a very nice breakfast experience on the terrace of the hotel with a magnificent view. The rooms are decorated with cultural motifs of the Ottoman and Anatolian ancient civilizations. We felt like Ottoman Sultans. The hotel staff almost looks you in the eye to fulfill your wishes in every respect. They helped us even before we arrived at the hotel. Thank you very much everyone.
Stayed 1 night in Jun 2023
Response from Daru Sultan Management on 17 Jun 2023
Dear Tomas,Thanks for your positive feedback. You can not imagine how happy you made us, with your kind words. I am glad to hear that you took the advantage of our fabulous location. We are exceptionally lucky to be situated in such a fantastic location and we are pleased to hear that you appreciate the surroundings as much as we do.We are also very happy to hear that you enjoyed our breakfast with our unique view on the terrace. In addition, it is wonderful to hear that you like our rooms, which have been carefully decorated to make you feel comfortable and living in history. I hope it won't be too long before we get to welcome you back for another memorable stay. We will be glad to see you again.Sincerely

6/10 Okay

Noura

Liked: Staff & service
Nice location
Stayed 4 nights in Jun 2023
Response from Daru Sultan Management on 13 Jun 2023
Dear Noura, Thank you very much for your feedback. We are looking forward to welcome you again. İt was pleasure to meet you. We wish you healty days.Kind regards

6/10 Okay

Nelson

Disliked: Property conditions & facilities
Great location, incredibly accommodating staff, convenient breakfast (Turkish style) served by smiling people. No lunch or dinner on premises. Room is in a Turkish style, spacious with windows with a view of the area rooftops. Linens are old and need replacement, bathroom towels deserve to be thrown out: they are so old. For the price they charge rooms should be better maintained.
Stayed 2 nights in Jun 2023
Response from Daru Sultan Management on 12 Jun 2023
Dear Nelson,Thank you very much for taking your precious time to share your objective comments about our hotel. Your thoughts are very valuable for us to improve ourselves. You can be sure that they will be taken into consideration.We hope we can welcome you again. Kind regards

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Love this boutique hotel, exactly what I wanted it to be. Small, personable, spacious, well decorated in traditional Ottoman Empire style. Loved the central area, great location, not over crowded or touristy like the old center. If they will open the bar on the roof at night it will be completely perfect.
Stayed 2 nights in May 2023
Response from Daru Sultan Management on 31 May 2023
Dear Maxine, Thank you very much for your valuable comment. We are very pleased to welcome you in our hotel and meet you.We hope to welcome you back very near soon.Sincerely,Hakan Bayraktar

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with traditional sumptuous Turkish decor, in a great central location within easy walking distance to key sights and Karikoy ferries. We stayed in a Delux double room with Golden Horn view, which was superb, and the view simply stunning. Hotel staff, particularly reception staff, were super helpful and professional, and the traditional Turkish breakfast was fantastic. Would highly recommend.
Stayed 4 nights in May 2023
Response from Daru Sultan Management on 21 May 2023
Dear Sharon,Thank you very much for taking the time to share your valuable feedback with us.We are very happy to see that you were satisfied with our hotel. On behalf of all our staff, we would like to inform you that we will be honored to welcome you again in our hotel.Kind regards

10/10 Excellent

Mehrnoush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very unique hotel, over 100 years old building renovated to stylish hotel. It's not a modern but you get a different experience. so maybe the size of the rooms are smaller than north America's hotel standard but has lots of luxury & style. The team are super friendly & professional & they do to make your stay more pleasant.
Stayed 1 night in Mar 2023
Response from Daru Sultan Management on 4 Apr 2023
Dear Mehrnoush ,Thank you very much for your glowing review. We were very happy to hear that you like the unique decor of our hotel. We would like to inform you that we will be happy to see you again.See you next time. Have a great day.Best regards.

10/10 Excellent

Kambiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decoration and view
Stayed 3 nights in Mar 2023
Response from Daru Sultan Management on 28 Mar 2023
Dear Kambiz,Thanks a lot for your nice review. İt is glad to hear that you loved our decoration and uniqe view . Hope to see you soon again.All the bestKind regards

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the interior design of the hotel and I liked how close everything was around the hotel. The staff was very kind and would help me when I needed it. Great job!
Stayed 4 nights in Mar 2023
Response from Daru Sultan Management on 25 Mar 2023
Dear Magdalena,Thank you very much for taking the time to express your thoughts.We are very pleased to hear that you were satisfied with our hotel.We hope to welcome you again very near soon.Kind Regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good position for getting around
Stayed 2 nights in Mar 2023
Response from Daru Sultan Management on 16 Mar 2023
Dear Mark ,Thank you very much for your nice review. We are relly happy to see that you enjoyed here. Hope to see you again.Sincerely

10/10 Excellent

Madalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Amazing room
Stayed 2 nights in Mar 2023
Response from Daru Sultan Management on 16 Mar 2023
Dear Madalin,Thank you very much for your glowing review.We were very happy to hear that you like the unique decor of our rooms.We would like to inform you that we will be happy to see you again. See you next timeBest regards

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is one of the best in Instanbul. Staff helpful. Very pleasant and recommendable.
Stayed 2 nights in Mar 2023
Response from Daru Sultan Management on 7 Mar 2023
Dear Brendan,We are really appreciate for your commets.İt is lovely to hear that kind of nice words. We hope to welcome you back very near soon. Yours truly

10/10 Excellent

Paris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing with history and a great view. All the workers are amazing and very friendly, the bell boys Sinan and Emrullah where very helpful With telling us about the city and showing us around the hotel.. We will def come back to this hotel.
Response from Daru Sultan Management on 1 Mar 2023
Dear Paris,Thank you very much for your glowing review. It is lovely to read. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. We are doing our best to make sure you are having the best time you can possibly have in a city, you are discovering for the first time. And when I read your review, I realized that our efforts are not wasted. On behalf the whole team are at the Daru Sultan Hotel, we hope to welcome you back in the very near future.Best regards

2/10 Terrible

Timur

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is severely overpriced. Be aware that your toilet/shower will have a glass door, and you would be able to see everything going on inside the bathroom area. Staff are not very friendly, breakfast is terrible. Prices are literally a scam and you can book the room for 130$ but when you will arrive it would cost 66$, however, they would still charge you 130$. Rooms are tiny and not comfortable. Not recommend staying.
Stayed 2 nights in Feb 2023
Response from Daru Sultan Management on 26 Feb 2023
Dear TimurThank you for giving us the opportunity to explain ourselves with your comment.As everyone knows, room prices are never fixed. It can change from day to day.We are doing our part by giving our guests the opportunity to make reservations so that they can update their reservation. Your reservation was not a non-refundable reservation, so you could cancel or update your reservation before arriving at the hotel.But unfortunately, you expressed your complaint after staying at the hotel. So unfortunately our staff could not help you.We are so sorry but this is the situation. Best regards

10/10 Excellent

Mehnaz

Liked: Cleanliness, staff & service, property conditions & facilities
It was very grand and the stay was awesome. Location was very convenient
Stayed 1 night in Feb 2023
Response from Daru Sultan Management on 22 Feb 2023
Dear Mehnaz ,Thank you very much for your nice review .İt is great to hear that you enjoyed our hotel .We hope to welcome you again. All the bestSincerely

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023
Response from Daru Sultan Management on 12 Mar 2023
Dear Ahmed,Thank you very much for your nice review. Hope to see you again .Best Regards

10/10 Excellent

stephannie, Lightouse Point

Travelled with group
Liked: Cleanliness, staff & service
The location is very good, a bit noisy but central to walk around. the rooms and the bathroom are abit small
Response from Daru Sultan Management on 22 Dec 2022
Dear Stephannie,Thank you very much for your kind review. We are looking forward to welcome you again very near soon .All the best for youSincerely

10/10 Excellent

chen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amzing hotel.
Stayed 3 nights in Nov 2022
Response from Daru Sultan Management on 20 Nov 2022
Dear ChenThank you very much for your positive feedback . We are looking forward to welcome you again in our hotel. All the best for you Kind regards

8/10 Good

Assel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Oct 2022
Response from Daru Sultan Management on 18 Oct 2022
Dear Assel Thank you very much for taking your valuable time to give your opinion.Hope to see you soon again. Kind Regards

8/10 Good

Eugene, Providence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff, quiet and comfortable rooms.
Stayed 1 night in Oct 2022
Response from Daru Sultan Management on 12 Oct 2022
Dear Eugene,Thank you very much for your kind feedback. We are very pleased to hear that you were satisfied with our hotel.We hope we can host you againKind regards from İstanbul

6/10 Okay

Rokan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was upset with housekeeping. Poor room cleanliness!
Stayed 3 nights in Oct 2022
Response from Daru Sultan Management on 11 Oct 2022
Dear RokanFirst of all, thank you very much for sharing your experience with us.Your thoughts are very important to improve ourselves.In fact,our housekeeping service provides service every day.We are wondering whether you have told your complaint to our staff or not. If you have reported it and it has not been taken into account, you can contact us. We are always ready to do our best to serve you better.We are very sorry for the problem you are experiencing. We hope to welcome you again in better conditions.Kind regards

10/10 Excellent

KELLEE

Travelled with family
Liked: Staff & service, property conditions & facilities
All of the staff were great and super helpful , the breakfast was average but the servers were super helpful always making sure we had everything we needed
Stayed 6 nights in Sep 2022
Response from Daru Sultan Management on 10 Oct 2022
Dear KelleeThanks for your positive feedback. You can not imagine how happy you made us, with your kind words. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. On behalf the whole team we hope to welcome you back in the very near future.Best Regards From Istanbul

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is at a great location and the staff is excellent; but it needs a lot of maintenance work. while in my room one of the armory doors came off and felt on the floor. the fallowing night some pieces of marble trim also came loose and were laying on the bath floor when I woke up. I think this is a fine hotel being neglected
Stayed 5 nights in Oct 2022
Response from Daru Sultan Management on 10 Oct 2022
Dear FranciscoThank you very much for taking the time to share your valuable feedback with us.We are improving ourselves more and more every day in line with the recommendations of our valuable guests like you.We would love to welcome you back as soon as possible.Best Regards From Istanbul

10/10 Excellent

Alexander, Bolton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from Daru Sultan Management on 5 Oct 2022
Dear AlexanderThank you very much for your wonderful review. We hope to see you soon again.Best regards from Istanbul to you and your beloved wife

10/10 Excellent

Alexander, Bolton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Daru Sultan Hotels Yönetimi on 3 Feb 2024
Dear Alexander ,Thank you very much for your kind feedback. We are so happy that you enjoyed on your stay in our hotel. We hope to welcome you back in very near soon. Best regards form Istanbul