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Crowne Plaza Indianapolis - Downtown Union Station

123 W Louisiana St Indianapolis, 46225 United States of America

Business-friendly Indianapolis hotel near Indiana Convention Center

In city center
Located in the heart of Indianapolis, this business-friendly hotel is within walking distance of Indiana Convention Center, Lucas Oil Stadium, and Conseco Fieldhouse. Also nearby are Eiteljorg Museum of American Indians and NCAA Hall of Champions. Show more
Indoor pool, spa tub
In addition to a restaurant, Crowne Plaza Indianapolis - Downtown Union Station features an indoor pool. Other amenities include a concierge desk and a business center.
Premium channels
Televisions come with premium cable/satellite channels. Guestrooms also feature CD players, multi-line phones, and coffee/tea makers. Hide

GUEST REVIEWS

4.2out of 5

Expedia Guest Rating

82%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
One King Bed Non-Smoking
1 kingDesk. CD player. Television with premium cable channels, video-game console, and pay movies. Complimentary Internet access. Free local calls. Complimentary weekday newspapers. Hair dryer. Iron/ironing board. Non-Smoking.
Two Double Beds Non-Smoking
2 doubleDesk. CD player. Television with premium cable channels, video-game console, and pay movies. Complimentary Internet access. Free local calls. Complimentary weekday newspapers. Hair dryer. Iron/ironing board. Non-Smoking.
Two Double Beds Executive Non-Smoking
2 doubleDesk. CD player. Television with premium cable channels, video-game console, and pay movies. Complimentary Internet access. Free local calls. Complimentary weekday newspapers. Hair dryer. Iron/ironing board. Non-Smoking.
One King Bed Club Non-Smoking
1 kingDesk. CD player. Television with premium cable channels, video-game console, and pay movies. Complimentary Internet access. Free local calls. Complimentary weekday newspapers. Hair dryer. Iron/ironing board. Non-Smoking.
Standard Room
1 Bed2 BedsDesk. CD player. Television with premium cable channels, video-game console, and pay movies. Complimentary Internet access. Free local calls. Complimentary weekday newspapers. Hair dryer. Iron/ironing board. Non-Smoking.
Two Beds Train Car Non Smoking
2 BedsDesk. CD player. Television with premium cable/satellite channels, video-game console, and pay movies. Complimentary Internet access. Free local calls. Complimentary weekday newspapers. Hair dryer. Iron/ironing board. Non-Smoking.
One King Bed Train Car Nonsmoking
1 kingDesk. CD player. Television with premium cable/satellite channels, video-game console, and pay movies. Complimentary Internet access. Free local calls. Complimentary weekday newspapers. Hair dryer. Iron/ironing board. Non-Smoking.
1 King Bed 2 Rm Suite Nonsmoking
1 kingDesk. CD player. Television with premium cable/satellite channels, video-game console, and pay movies. Complimentary Internet access. Free local calls. Complimentary weekday newspapers. Hair dryer. Iron/ironing board. Non-Smoking.
One King Accessible Nonsmoking
1 kingDesk. CD player. Television with premium cable/satellite channels, video-game console, and pay movies. Complimentary Internet access. Free local calls. Complimentary weekday newspapers. Hair dryer. Iron/ironing board. Non-Smoking.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pets not allowed
  • Check-in time starts at
  • Check-out time is Noon
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: US$ 22 per day
    • Valet parking fee: US$ 27 per day
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

  • Accessible path of travel
  • Accessible bathroom
  • Handicapped parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Property Amenities

  • Concierge desk
  • Complimentary newspapers in lobby
  • Valet parking
  • Self parking
  • Business center
  • Internet access in public areas - high speed
  • Business services
  • Multiple large conference rooms
  • Total number of rooms - 273
  • Porter/bellhop
  • 24-hour front desk
  • Number of suites - 2
  • ATM/banking
  • Secretarial services
  • Swimming pool - indoor
  • Fitness facilities
  • Gift shops or newsstand
  • Number of floors - 3
  • Parking (surcharge)
  • Self parking (surcharge)
  • Room service (limited hours)
  • Restaurant(s) in hotel
  • Bar/lounge
  • Air-conditioned public areas
  • Coffee in lobby
  • Safe-deposit box at front desk
  • Multilingual staff
  • Internet access in public areas - complimentary
  • Internet access - wireless
  • Spa tub
  • Use of nearby fitness center (discount)
  • Valet parking (surcharge)

Rooms

Crowne Plaza Indianapolis - Downtown Union Station offers 273 accommodations with CD players and video-game consoles. Televisions come with premium cable/satellite channels and pay movies.

Rooms are equipped with high-speed Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as multi-line phones with voice mail; free local calls are also provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers.

Room Amenities

  • High-speed Internet access
  • Premium television channel(s)
  • Cable/satellite television channels
  • Video-game console
  • Pay movies
  • CD player
  • Complimentary weekday newspaper
  • Voice mail
  • Multi-line phone
  • Free local calls
  • Internet access (complimentary)
  • Coffee/tea maker
  • Wake-up calls
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Rollaway beds available

Dining

Crowne Plaza Indianapolis - Downtown Union Station has a restaurant on site. Room service during limited hours is available.

Recreation

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Crowne Plaza Indianapolis - Downtown Union Station

4.2
out of 5
avg. guest rating
Hotel service:
4.3
Hotel condition:
4.3
Room cleanliness:
4.4
Room comfort:
4.1
Location:
4.6
Neighbourhood:
4.5
82%

of guests recommend

out of 62 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Lodi, CA
4.0
out of 5
Recommends this hotel
Posted 11 Dec 2011

“Great old time feel”

I really liked this hotel. The outside is nothing special, but inside it is a converted train station. You can actually stay in a traincar.

A Traveller from Cedar Rapids,IA
3.0
out of 5
Recommends this hotel
Posted 7 Dec 2011

“Average”

Not up front about parking, got there & they charged way to much for parking. Car was damaged in there parking lot. Way over priced for nights when sporting events are going on. If it wasn't for it beening very convenant, I wouldn't stay there again. It's got a great location, you can walk to almost everything you need.

Kate B from Austin, TX
4.0
out of 5
Recommends this hotel
Posted 18 Nov 2011

“Left a lasting impression”

The converted rail station has combined historic value with the conveniences and comforts of a very good hotel. The rooms are a good size, very comfortable beds and the fitness centre is excellent. Well located, an easy walk downtown and to many restaurants. The valet was great and we thoroughly enjoyed our stay. Would come back again without hesitation.

A Traveller from Lebanon, OH
3.0
out of 5
Does not recommend this hotel
Posted 13 Nov 2011

“Not Impressed”

Although the location was great and the hotel was unique with a lot of character, the rooms were rather run down. At first glance it looked nice but things such as a broken lock on bathroom door that if you closed door and no one was inside you were locked out of your bathroom, and floor lamp that was so wobbly that it could hardly stand are not the things you expect to find in a hotel at this price point. The trains during the night were another huge issue although the hotel did provide one pair of complimentary earplugs, this should have been a clue, although earplugs do nothing when the whole entire room is shaking.

Carrie G. from Danville, IL
5.0
out of 5
Recommends this hotel
Posted 8 Nov 2011

“Already booked another stay”

Already booked another stay. We'll be back to Indy in March 2012. My son wanted to stay in one of the train cars this next time. Valet attendents and shuttle driver very helpful. We love you. Thanks.

Area recommendations
Downtown, Indy is the place to be. We go for Football Games, Basketball Games, Shopping and Fine Dinning.
Getting around
Valet with the awesome valet attendents. Ask as them how to get where you want to go. THEY WILL TAKE CARE OF YOU!!! Whether its giving you the best directions via skywalks or calling the awesome shuttle driver!!
A Traveller
3.0
out of 5
Does not recommend this hotel
Posted 8 Nov 2011

“Crowne”

Did not look like the bathroom door had been cleaned in years!

A Traveller from Owensboro KY
4.0
out of 5
Recommends this hotel
Posted 7 Nov 2011

“Great for the game”

My only complaint is the pillows in the room were not at all comfortable. The room is not worth the money, but the location is great.

Events and shows
If your going to a Colts game this hotel is the most convenient. It has a skywalk that leads to the convention center, which has an underground tunnel to Lucas Oil Stadium.
A Traveller from Ann Arbor, Michigan
4.0
out of 5
Recommends this hotel
Posted 6 Nov 2011

“Good Stay”

Very nice service, stayed for the Indianapolis Marathon. It was in a super convenient location. My only complaint is that our room was right next to the indoor pool-kids screaming all night until about 1 a.m. Not quite sure why they weren't in bed and the pool was supposed to close at 10?! They offered Seattles Best coffee in the a.m. good stuff! Great staff, super helpful and friendly, definitely worth the $$$ and the atmosphere is unlike any other!

Area recommendations
Indianapolis, it's awesome!
A Traveller from East Greenwich, RI
2.0
out of 5
Does not recommend this hotel
Posted 30 Oct 2011

“very noisy, next to railroad tracks”

this hotel is next to a railroad track in downtown Indianapolis, connected with a convention center by sky walk; it is convenient if you are there for an event in the convention center, but depending in which end of this huge space you are, it may be a very long walk. the hotel is done in a train theme, most of the hotel rooms do not have outside windows but windows going out to an inside covered courtyard. if you are a train aficionado there is a train going along the hotel and there are rooms in the train you can stay in, which are done as old train accommodations for famous people in the old days (e.g. Rudolf Valentino). on check-in we were given a room next to a pool area at the basement with no windows, which we asked to get changes rigt away. we were given a room next to train tracks which we only realized at night when we were woken up by noise and shaking windows... not a good night. at our request we we were given another room facing the inside courtyard which was quiet. the hotel staff took care of the move to the new room, so they were accommodating. overall I do not recommend this hotel if you want to sleep at night.

Area recommendations
depends on the trip purpose; this hotel is next to the convention center. which is very large, so it may be good to stay in a hotel adjacent to the specific area where your event takes place
A Traveller from Decatur IL
4.0
out of 5
Recommends this hotel
Posted 28 Oct 2011

“Nice Place”

For the price this is a nice place, but 1st choice is Embassy Suites.

Area recommendations
Down Town

Crowne Plaza Indianapolis - Downtown Union Station

123 W Louisiana St Indianapolis, 46225 United States of America

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Nearby Points of Interest

  • Indiana Convention Center - 0.3 km / 0.2 mi
  • Circle Center Mall - 0.3 km / 0.2 mi
  • Lucas Oil Stadium - 0.3 km / 0.2 mi
  • Conseco Fieldhouse - 0.5 km / 0.3 mi
  • Soldiers and Sailors Monument - 0.6 km / 0.4 mi
  • Eiteljorg Museum of American Indians - 0.8 km / 0.5 mi
  • Indiana State Museum - 0.8 km / 0.5 mi
  • NCAA Hall of Champions - 0.9 km / 0.6 mi
  • Indiana Historical Society - 0.9 km / 0.6 mi
  • Indiana War Memorial - 1.1 km / 0.7 mi
  • Medal of Honor Memorial - 1.2 km / 0.8 mi
  • Colonel Eli Lilly Civil War Museum - 1.2 km / 0.8 mi
  • White River State Park - 1.4 km / 0.9 mi
  • Murat Center - 1.5 km / 0.9 mi
  • National Art Museum of Sport - 1.7 km / 1.1 mi

Location Highlights

  • In city center

The preferred airport for Crowne Plaza Indianapolis - Downtown Union Station is Indianapolis, IN (IND-Indianapolis Intl.) - 13 km / 8.1 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Indianapolis, IN, United States (IND-Indianapolis Intl.)

Area:

Downtown Indianapolis, Indiana, United States of America: The capital of Indiana, this city of 782,000 is best known for hosting the Indy 500 every May at the Indianapolis Motor Speedway. The Indianapolis Colts (football) and Indiana Pacers (basketball), play at Lucas Oil Stadium and Conseco Fieldhouse, respectively. Other noteworthy attractions include the NCAA Hall of Champions and the Indianapolis Zoo.

Crowne Plaza Indianapolis - Downtown Union Station

123 W Louisiana St Indianapolis, 46225 United States of America

Most recent booking for this hotel: less than 12 hours ago.
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