Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Quality Inn & Suites Lebanon I-65

2.5 out of 5
Quality Inn & Suites Lebanon I-65
210 Sam Ralston Rd, Lebanon, IN

Reviews

7.4

Good

Rating 10 - Excellent. 81 out of 322 reviews" "
Rating 8 - Good. 119 out of 322 reviews" "
Rating 6 - Okay. 70 out of 322 reviews" "
Rating 4 - Poor. 32 out of 322 reviews" "
Rating 2 - Terrible. 20 out of 322 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from rk on 22 Mar 2024
Thanks for Staying with us. We appreciate your feedback!

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was able to give us a king room, when requested. That was appreciated.
Stayed 1 night in Mar 2024
Response from rk on 14 Mar 2024
Thanks for Staying with us. We appreciate your Feedback!

4/10 Poor

Amalia

Disliked: Cleanliness, amenities, property conditions & facilities
Honestly very sketched out by this hotel. The initial room I was given smelled strongly of smoke and febreze. I asked for a different room and they placed me in a two bedroom room. One of the mattresses had a huge rip in it (1ft approximately), and both had yellow stains on the side. Thankfully no bugs. There were holes in the bathroom wall where the towel bar had been ripped out and they had not yet patched the holes. The trim asking the carpet was pulling away and the room was just generally in disrepair. The room coffeemaker had film on the inside wall I did not use it. The breakfast was mediocre, with stale looking bread/bagels. Would not stay here again.
Stayed 1 night in Dec 2023
Response from rk on 15 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from rk on 5 Feb 2024
Thanks for staying with us. We appreciate your Feedback!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from rk on 28 Dec 2023
Thanks for staying with us. We appreciate your Feedback!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy to find a pet friendly room on our route. Next time we'll check out the indoor pool.
Stayed 1 night in Dec 2023
Response from rk on 25 Dec 2023
Thanks for staying with us. We appreciate your Feedback!

6/10 Okay

Teresa

Stayed 1 night in Nov 2023
Response from rk on 8 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We didn't like the coffee pot in the bathroom We would not use it, too unsanitary. Otherwise the stay was pleasant.
Response from rk on 3 Nov 2023
Thanks for staying with us. We appreciate your Feedback!

6/10 Okay

Alissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ehhh wouldn’t go back
Hotel needs updates. Entire hotel is Non Smoking but my room smelled like a pack of cigarettes and stinky feet. Man at desk gave me some spray that helped a little but I did go to the local Menards and buy a plug in air freshener. Walls were dirty where trash can sits in corner like someone had been playing food toss.. ceiling and walls in bathroom and sleeping area were patched with putty and just left.. shower handle has mold / mildew build up and needs replaced.
Stayed 2 nights in Oct 2023
Response from rk on 3 Nov 2023
Thanks for staying with us. We appreciate your Feedback!

10/10 Excellent

Richard

Stayed 1 night in Oct 2023
Response from rk on 25 Dec 2023
Thanks for staying with us. We appreciate your Feedback!

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY TO GET TO
Stayed 1 night in Oct 2023
Response from rk on 27 Oct 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
the bathroom had a hole in drywall and tub needed fixing. We did not use the shower so not sure about that. Sheet had some dark marks on it.
Stayed 1 night in Oct 2023
Response from rk on 8 Nov 2023
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

Teresa

Stayed 1 night in Oct 2023
Response from rk on 5 Oct 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Charles, Ocala

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were lumpy and cery uncomfortable i ended up aleeping in my car after the bedbugs attacked me
Stayed 1 night in Sep 2023
Response from rk on 3 Nov 2023
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

jeff

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from rk on 18 Sept 2023
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

Nicholas

Stayed 1 night in Aug 2023
Response from rk on 18 Sept 2023
Thanks for staying with us. We appreciate your Feedback!

2/10 Terrible

Sara

Disliked: Cleanliness, property conditions & facilities
The air conditioner was having major issues and the room smelled like mold and mildew to the point I think it needs to be shut up.
Stayed 1 night in Jul 2023

2/10 Terrible

Daniel J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Cindy

Stayed 1 night in Jun 2023

8/10 Good

Philip

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Perfectly fine for a one night stay on a long trip. Staff was very friendly and accommodating. Breakfast was meh but what I expected for the price.
Stayed 1 night in Jun 2023
Response from rk on 22 Jun 2023
Thanks for staying with us. We appreciate your Feedback!

6/10 Okay

Susan

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Jun 2023
Response from rk on 20 Jun 2023
Thanks for staying with us. We appreciate your Feedback!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from rk on 9 Jun 2023
Thanks for staying with us. We appreciate your Feedback!

6/10 Okay

William

Business traveller
Liked: Staff & service
Stayed 1 night in May 2023
Response from rk on 8 May 2023
Thanks for staying with us. We appreciate your Feedback!

6/10 Okay

Alfred

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly, but the property is a bit rundown, needs some repairs to the outside and inside of the building. There were broken tiles and water damage in the bathroom. Over all the room wasn’t as clean as I would have liked.
Stayed 1 night in Apr 2023
Response from rk on 18 Apr 2023
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from rk on 8 May 2023
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

M

Liked: Cleanliness, property conditions & facilities
Good place to stay if you’re looking for a good area with many restaurants available. If you’re put in a far away room at the edge of the hotel like me, you probably won’t have good internet though. That was the only downside
Stayed 8 nights in Feb 2023
Response from rk on 19 Feb 2023
Thanks for staying with us. We appreciate your Feedback!

6/10 Okay

Tracy

Business traveller, Travelled with partner
Mattress on bed no good. No soft
Stayed 1 night in Jan 2023
Response from rk on 31 Jan 2023
Thanks for staying with us. We appreciate your Feedback!

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
got a pet, get ready to pay $16.00 when you arriv
Stay was great gentleman at the front desk was very nice, I had a small pet with me and the only change i would have made is, I used an online booking service and no where in the web add or the booking service did it tell me that there would be a $16.00 pet fee. In my opinion this is very high and had I know up front I probably would have stayed else where. But as the online services was non refundable I had to eat the cost for the pet fee, or loose my money for the stay. Not real fair to the customer, and definingly not good business practice, If you are going to charge a fee for my pet fine but I should know about it up front, not when I arrive at the hotel to check in.
Stayed 1 night in Jan 2023
Response from rk on 11 Jan 2023
Thanks for staying with us. We appreciate your Feedback!

10/10 Excellent

AJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from rk on 10 Jan 2023
Thanks for staying with us. We appreciate your Feedback!

10/10 Excellent

Marisa L

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and convenient hotel stay
Stayed 1 night in Jan 2023
Response from rk on 8 Jan 2023
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2022
Response from rk on 25 Nov 2022
Thank for staying with us. We appreciate your Feedback!

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
room was clean, but couch was in need of recovering carpet needs a steam cleaning while door was secure, it looked damaged on outside breakfast was OK, but even the rolls, nothing great in-room coffee was just colored water .. coffee at breakfast was better
Stayed 1 night in Nov 2022
Response from rk on 20 Nov 2022
Thanks for staying with us. we appreciate your Feedback!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
The breakfast was great!
Stayed 2 nights in Oct 2022
Response from rk on 14 Nov 2022
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Happy to stay again
They were very friendly and helpful! We enjoyed our stay and for a very readable rate.
Stayed 2 nights in Nov 2022
Response from rk on 14 Nov 2022
Thanks for staying with us. We appreciate tour Feedback!

10/10 Excellent

Gregory

Stayed 1 night in Oct 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from rk on 16 Oct 2022
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We’ll maintained and friendly
Stayed 1 night in Sep 2022
Response from rk on 27 Sept 2022
Thanks for staying with us. We appreciate your Feedback!

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not that great!
The couch was not comfy and ripped and dirty, there was blood on the shower curtain, and the bed wasn’t very comfortable, and the room smelled, And everything needs up dated the plugs was coming out of the wall in the bathroom and the drier was falling off the wall
Stayed 1 night in Sep 2022
Response from rk on 14 Sept 2022
thanks for Staying with us. We appreciate your Feedback!

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from rk on 17 Aug 2022
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from rk on 16 Aug 2022
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Very basic. Ok value for the money.
Stayed 4 nights in Aug 2022
Response from rk on 10 Aug 2022
Thanks for staying with us. We appreciate your Feedback!

10/10 Excellent

Iyana

Stayed 1 night in Aug 2022
Response from rk on 3 Aug 2022
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from rk on 31 Jul 2022
Thanks for staying with us. We appreciate your Feedback!

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from rk on 31 Jul 2022
Thanks for staying with us. We appreciate your Feedback!

2/10 Terrible

Paul Taylor Samuel

Stayed 1 night in Jul 2022

6/10 Okay

Tamisha

Travelled with family
Disliked: Amenities
The fitness equipment in the fitness room did not work. The air conditioner in the room did not get cool, the shower made a loud noise and the property was not pleasing.
Stayed 4 nights in Jul 2022
Response from rk on 31 Jul 2022
Thanks for staying with us. We appreciate your Feedback!

4/10 Poor

Ciera

Travelled with group
Disliked: Cleanliness
The vending machines were empty, and the room wasn’t very clean. At all. I’m sure they didn’t change the sheets on the beds. Considering when I got there there was hair all over one of the beds. And there were dried blood stains on the comforter and stains visible on the sheets.
Stayed 2 nights in Jun 2022
Response from rk on 9 Jul 2022
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

Ellie

Travelled with family
Liked: Staff & service, room comfort
Good room, friendly staff & affordable price
Fast check in with friendly staff, and he gave us a very quiet room away from highway. Hotel has no elevator, is a bit outdated, room was clean, had TV, mini-fridge, and microwave, and could use some updates. Breakfast was very basic but sufficient, and overall a good choice for the price paid. Would recommend it and would stay there again.
Bathroom
Bathroom
Hotel room
Hotel window view
Stayed 1 night in Jun 2022
Response from rk on 16 Jun 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tate, Elburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in May 2022
Response from rk on 9 Jun 2022
Thanks for staying with us. We appreciate your Feedback!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected based on ratings in Expedia. Looks like it has undergone big improvements. Everything was clean and in good repair. I have no complaints. Don't expect frills here, but it is a pleasant and economical place to stay. I would not have a problem staying here again.
Stayed 1 night in May 2022
Response from rk on 9 Jun 2022
Thanks for staying with us. We appreciate your Feedback!