Outdoor pool, pool umbrellas, pool loungers

Reviews of Vitória Hotel Convention Indaiatuba

4 out of 5
Vitória Hotel Convention Indaiatuba
Avenida Presidente Vargas, 3041, Vila Vitória II, Indaiatuba, SP

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 331 reviews" "
Rating 8 - Good. 123 out of 331 reviews" "
Rating 6 - Okay. 20 out of 331 reviews" "
Rating 4 - Poor. 10 out of 331 reviews" "
Rating 2 - Terrible. 4 out of 331 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ronaldo

Stayed 1 night in Mar 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a safe city
Stayed 4 nights in Oct 2023
Response from Barbara on 23 Oct 2023
Dear Regina, thank you for your comment. We hope to see you again soon.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking could be free for guests
Stayed 2 nights in Apr 2023
Response from Barbara on 24 Apr 2023
Dear Angela, thank you for your comment. We hope to see you again.

2/10 Terrible

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The price paid in dollars far exceeded the actual rate
Stayed 3 nights in Mar 2023
Response from Barbara on 13 Mar 2023
Dear Michael, thank you for your comment.

10/10 Excellent

Trina, Chambersburg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool and location. Our first room had no electric in the bathroom and they gave us another room quickly next door.
Stayed 2 nights in Feb 2023
Response from Barbara on 13 Feb 2023
Dear Trina, thank you for your comment. We hope to see you again soon.

4/10 Poor

Samansa

Disliked: Cleanliness
We were very disappointed during our short stay in this hotel. We only stayed there for a few hours to rest prior our flight from Viracopos airport, however the stay ended up being not restful at all since there was a loud party happening at the hotel. Guests could hear the loud music even with the windows completely closed!! We talked to the reception asking if they could at least try to turn down the volume, but the staff simply stated that "it is as it is" as it's a "company party". For that high price, we'd highly suggest everyone to book at other reliable hotel chains. Also, the room amenities was very limited and the bathroom floors looked dirty and unclean. Plus, if needed, transportation is extremely expensive. Just to go to the airport by taxi, it will cost you about 100 reais and not many uber drivers will accept the drive due to the extra toll fees. So be extremely aware! Overall, definitely not worth the stay!!
Response from Barbara on 15 Dec 2022
Dear Samansa, thank you for your comment. We had an event in the afternoon that used the music. I apologize about that, but we cant turned it off as it was early. We hope to have another chance.

10/10 Excellent

Rex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Barbara on 26 Aug 2022
Prezado Rex, obrigada pela sua avaliação. Esperamos te ver novamente.

10/10 Excellent

Carlos H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a day, but it was a pretty nice stay. We opted for a suite. The hydro was nice and everything was good. The negative was the breakfast: many options, but nothing really really exceptional.
Stayed 1 night in Jan 2022
Response from Barbara on 31 Jan 2022
Thank you for your comment. We hope to see you again.

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good hotel, clean and nice
Stayed 1 night in Jan 2022
Response from Barbara on 31 Jan 2022
Thank you for your comment. We hope to see you again soon.

8/10 Good

José Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Barbara on 10 Jan 2022
Prezado José Ricardo, obrigada pela sua avaliação. Esperamos te ver novamente.

8/10 Good

Wladimir, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business and great pool.
Stayed 1 night in Dec 2021
Response from Barbara on 20 Dec 2021
Dear Wladimir, thank you for your comment.

8/10 Good

Caue

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable and beautiful place
Very good place, the breakfast service at the room was pretty poor though (even though expensive).
Stayed 1 night in Aug 2021
Response from Camila Vasconcelos on 6 Aug 2021
We appreciate your attention in evaluating us. I'm sorry about breakfast because, in the apartment, we tried to put almost all the items on the buffet on the tray. I hope to receive you in the next opportunity and ask you to request what was missing in your coffee and the waiter will take it. Thanks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaat
Stayed 8 nights in Apr 2019
Response from Eduardo Chermont Casalechi on 4 May 2019
Thanks for your time to evaluated our hotel! Really, our swimming pool is beautiful and we are happy that you like it. Stay with us in your next visit to Indaiatuba

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Mar 2019
Response from Eduardo Chermont Casalechi on 16 Apr 2019
Thanks for your evaluation! In your next visit to Indaiatuba, stay with us!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vitoria
Hotel is comfortable.
Stayed 4 nights in Feb 2019
Response from Eduardo Chermont Casalechi on 5 Mar 2019
Mr. William; Thanks for your evaluation! We are very proud to know about your opinion. Stay with us in your next visit to Indaiatuba

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, room comfort
Great pool and onsite food
Nice hotel, good price, excellent pool and great onsite restaurant
Stayed 1 night in Feb 2019
Response from Eduardo Chermont Casalechi on 12 Feb 2019
Mr Nicolas; Thanks for your evaluation! We are happy to know that you liked stay here in Vitória Hotel Convention Indaiatuba. In your next visit in Indaiatuba, stay with us.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Eduardo on 15 Aug 2018
William, Thanks for your evaluation! In your next visit in Indaiatuba, stay with us

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
William
Very pleasant hotel with exceptional staff.
Stayed 8 nights in Jul 2018
Response from Eduardo Casalechi on 15 Aug 2018
William, We are very proud to receive your evaluation. Thanks a lot. Stay with us in your next visit to Indaiatuba

8/10 Good

Adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is very clean, staff is polite, room is good and very clean. Unfortunately I was there for business so I couldn’t enjoy the pool, or others rest areas, they have a very nice swimming pool. It’s close to the city and very safe.
Stayed 2 nights in Jun 2018
Response from Eduardo Casalechi on 9 Jul 2018
Thanks for your evaluation! We are very pleasent to know that you enjoy our hotel. Next time you come to Indaituba, stay with us and take time to improve our pool. Best Regards

8/10 Good

William

Liked: Cleanliness, staff & service
Room was a little noisy.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good gym facility but average restaurant
Late arrival with an ok meal, gym for an hour and 5 hours sleep prior to returning to the road.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very small and little to do... Food was a little high

8/10 Good

Webb, Montana, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home in Indaiatuba
Nice, clean, inviting property. Good staff. Good pool. Could use coffeemaker or microwave in room for my morning coffe, but that's an American thing. Nice breakfast offering. Good lounge.

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito limpo e organizado, hotel para a Família, super recomendo
Stayed 1 night in Jan 2024
Response from Barbara on 1 Feb 2024
Prezada Patricia, obrigada pela sua avaliação. Esperamos lhe ver novamente.

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
O serviço de internet é muito instável. Não consegui trabalhar na manhã desta sexta, logo antes de fazer o check out. Precisa melhorar muito neste quesito.
Stayed 3 nights in Jan 2024
Response from Barbara on 11 Jan 2024
Prezado Sergio, obrigada pela sua avaliação. Peço descupas pela falha na internet. Iremos trabalhar nesta questão.

10/10 Excellent

José Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem incrível, atendimento nota 10
Stayed 3 nights in Dec 2023
Response from Barbara on 8 Jan 2024
Prezado sr Jose, obrigada pela sua avaliação. Esperamos lhe ver em breve.

10/10 Excellent

JULIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
INCRÍVEL
ÓTIMA ESTADIA!!! HOTEL LIMPO ,PISCINAS MARAVILHOSAS CAFÉ DA MANHÃ EXCELENTE!
Stayed 1 night in Dec 2023
Response from Barbara on 28 Dec 2023
Prezada Juliana, obrigada pela sua avaliação. Esperamos lhe ver em breve.

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service
Nao recomendo
Checkin extremamente demorado, ficamos eu, meu marido e minha bebe por volta de 1 hora desde nossa chegada ate completar o checkin (assinar o documento). O carrinho de bagagem disponibilizado pelo hotel nao entrava no elevador, pedimos ajuda e depois de muito custo mandaram uma pessoa pra ajudar. Havia uma marmita no frigobar quando chegamos no quarto. Quando liguei na recepção para pedir agua mineral sem gelo, para fazer a mamadeira de minha bebe, o atendente pediu que eu descesse ate o restaurante pra ver isso direto com eles. Em geral, a instalacao do hotel é boa mas falta treinamento e boa vontade por volta dos funcionarios.
Stayed 1 night in Dec 2023
Response from Barbara on 28 Dec 2023
Prezada Amanda, obrigada pela sua avaliação. Peço desculpas pela falha no atendimento. Já alinhei com nossa equipe para não ocorrer novamente.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Barbara on 18 Dec 2023
Obrigada pela sua avaliação. Esperamos lhe ver em breve.

10/10 Excellent

Marco Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Barbara on 18 Dec 2023
Prezado sr Marco, obrigada pela sua avaliação. Esperamos lhe ver em breve.

10/10 Excellent

Helena Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Gostamos muito desse hotel. Quartos confortáveis, ar condicionado silencioso, piscina climatizada, café da manha e jantar caprichados, bar agradável, boa limpeza e funcionários atenciosos e amáveis.
Stayed 2 nights in Dec 2023
Response from Barbara on 18 Dec 2023
Prezada Helena, obrigada pela sua avaliação. Esperamos lhe ver em breve.

10/10 Excellent

Izabelly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Barbara on 12 Dec 2023
Prezada Izabelly, obrigada pela sua avaliação. Esperamos lhe ver em breve.

10/10 Excellent

Odair José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente! Tudo funciona direitinho...os funcionários são muito educados e atenciosos.
Stayed 1 night in Dec 2023
Response from Barbara on 12 Dec 2023
Prezado Odair, obrigada pela sua avaliação. Esperamos lhe ver novamente.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Barbara on 12 Dec 2023
Obrigada pela sua avaliação. Esperamos lhe ver em breve.

4/10 Poor

Fernanda M

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Quando reservei o hotel solicitei quarto silencioso, porém me deram um apto em frente ao depósito das arrumadeiras, e abaixo de algum apto que deveria estar em manutenção, pois as 7:00 ja arrastavam moveis e faziam muitos barulhos. Pior, o ar condicionado fazia um Barulho tão alto que mantive desligado pois seria impossível dormir e eu ainda poderia incomodar outro hospede. Com isso nada dormi durante a madrugada porque senti calor, e ao amanhecer porquê tinha muito barulho. Acabei fazendo checkout antes do previsto. A propriedade está bem localizada, mas deveria se preocupar um pouco mais com a manutenção
Stayed 1 night in Nov 2023
Response from Barbara on 4 Dec 2023
Prezada Fernanda, obrigada pela sua avaliação. Peço desculpas pela falha, verificamos o ac e esta funcionando normalmente. Com relação ao barulho, pode ser hóspedes pois nossos funcionários de limpeza e manutenção chegam as 8hrs e sobem pros andares após as 8:30hrs. Agradeço sua anteção.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização
Stayed 2 nights in Nov 2023
Response from Barbara on 4 Dec 2023
Prezada Erica, obrigada pela sua avaliação. Esperamos lhe ver novamente.

10/10 Excellent

Maria Gloria M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Barbara on 17 Nov 2023
Prezada Maria, obrigada pela sua avaliação. Esperamos lhe ver em breve.

10/10 Excellent

Gustavo G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Barbara on 16 Nov 2023
Prezado Gustavo, obrigada pela sua avaliação. Esperamos lhe ver novamente.

10/10 Excellent

Raquel S M

Stayed 1 night in Nov 2023
Response from Barbara on 16 Nov 2023
Prezada Raquel, obrigada pela sua avaliação. Esperamos lhe ver novamente.

10/10 Excellent

Lucia Helena

Stayed 1 night in Nov 2023
Response from Barbara on 13 Nov 2023
Prezada Lucia, obrigada pela sua avaliação. Esperamos lhe ver em breve.

10/10 Excellent

Helena Regina

Stayed 2 nights in Nov 2023
Response from Barbara on 13 Nov 2023
Prezada Helena, obrigada pela sua avaliação. Esperamos lhe ver novamente.

10/10 Excellent

Roberta H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Barbara on 13 Nov 2023
Prezada Roberta, obrigada pela sua avaliação. Esperamos lhe ver novamente.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Barbara on 13 Nov 2023
Obrigada pela sua avaliação. Esperamos lhe ver novamente.

10/10 Excellent

Everton

Stayed 3 nights in Oct 2023
Response from Barbara on 8 Nov 2023
Prezado Everton, obrigada pela sua avaliação. Esperamos lhe ver em breve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Barbara on 6 Nov 2023
Obrigada pela sua avaliação. Esperamos lhe ver em breve

10/10 Excellent

Aprigio

Stayed 2 nights in Nov 2023
Response from Barbara on 6 Nov 2023
Obrigada pela sua avaliação. Esperamos lhe ver novamente.

10/10 Excellent

Raquel S M

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Barbara on 30 Oct 2023
Prezada Raquel, obrigada pela sua avaliação. Esperamos te ver novamente.

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Barbara on 17 Oct 2023
Prezado Sergio, obrigada pela sua avaliação. Esperamos te ver novamente.

10/10 Excellent

Mágino

Stayed 1 night in Oct 2023
Response from Barbara on 17 Oct 2023
Obrigada pela sua avaliação. Esperamos te ver novamente.