It was necessary to spend 20 hours between flights in Korea. An over night stay was booked at the Grand Hyatt. The room was excellent and the staff was attentive. My only complaint was the cost of the breakfast: $30.00. While the food was good it was overpriced. The shuttle from and back to the airport was very convenient.
Jack the Alchem from Charleston, SC
Set in a high-tower building overlooking the city, this hotel is next door to the airport and three km (two miles) from …More
I've stayed here 3 times only because there are not many other "acceptable" hotels in Bucheon, since most of the rest are motels. The rooms are actually not too shabby but the attitude of the staff especially the front desk is horridly appalling. I've never felt so unwelcome before, they never greet you, they never even smile, they never help with the bags, and all 3 times upon check-in, they just look at you as you enter without a single greeting, waiting for you to say something. As I just chip in "I'm checking in" the first word they spit out is "Passport" curtly. Seriously?
The worse thing was during my last check out when I asked the hotel to arrange for a taxi to the airport. I initially asked for just the normal taxi but the front desk staff said they usually arranged for the black "premier" airport taxi with a fixed rate of 50,000 won. Was fine for me but sure enough upon arrival at the airport the driver said the fixed rate is only applicable if using cash, if using credit card you had to pay for the actual metered amount which amounted to 68,000 won. If this was true, the front desk staff had the responsibility to inform me of such an arrangement.
Just enter without any expectations, with a simple straightforward room, and you'll be fine. But just beware the front desk staff are one of the most unapproachable staff I've ever came across for hotels in this price range in Korea.
We just spent 1 night there on a layover. Hotel was very nice and well kept. Staff was friendly and helpful. Since we were there such a short time we did not venture out. They have great choices in food and drinks in house. It is of course hotel prices but good options.
Jen from USA via Beijing.
Welcome to the Sheraton Incheon Hotel. Let us be your home base when visiting Korea’s newest major development, Incheon – …More
This hotel was a great value and very nice to stay in. The shuttle to/from airport was great as was the staff.
We did not eat there, so I cannot comment on food.
The only negative was the view from my window - horrible, but I was not paying for a view I guess.
Would have loved to have an electric adaptor for iPad. Dumb on my part, but would be a great addition for hotel.
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