From the moment we arrived I was impressed welcomed from Front of House with a happy face! welcomed with a chilled glass of bubbles, check was relaxing, the bedroom stunning décor light pretty pale colours, bedding white and silver. Walls with state of the art lighting, TV plasma attached to the wall with UK channels. Tea & Coffee making facilities. Bathrobes & slippers stunning bathroom, wardrobe has full length mirror.
The breakfast enjoyed Cava with strawberries, cooked egg's to your desire, no clanging noise, peaceful relaxing, hot fresh coffee, staff superb, greeted every morning with happy faces.
The pool and sunbed superb we had the canopy four poster beds a few days complimentary from the Manager (thank you Victor for arranging this) a very special touch no back ache! the hotel served free fruit twice mid day during two days of our trip I loved this special touch. The spa is stunning real candles soft background music, changing lighting. We enjoyed the hotel during the evening and listened to Alex Caro DJ playing chilled out tunes, he has a warm up slot before PASHA! I am thou now too old for PASHA, but we enjoyed his quirky creative mixing. I would like to say thank you for a very special visit we didn't want to leave. I have booked to return again very soon!! Thank you to everyone.
Can't fault the hotel, its staff or the location - all staff were very friendly and efficient. Had the deluxe room which was large and luxurious, with a decent balcony overlooking the gardens and the sea. Hotel restaurants and bar were good, but it's only 10 Euros by taxi to excellent places to eat in the evening.
The hotel is first class, a gem just outside of Palma. The staff was truly customer focused, and the hotel amenities were magnificent. Awesome poolside experience. Truly outstanding spa and services offered. Meals in the restaurant, both breakfast and dinner consistently delicious. We would highly recommend the property and will definitely return.
We stayed here for 3 nights, staff was very friendly, was a pleasant surprise to find that we were given complimentary childcare (by Eva thank you) - the boys were also given lovely lunch at the hotel restaurant too! Champagne on arrival was nice. The only thing we found which was a bit different from usual is that the porter sent our luggage to our room before we got there. We were expecting to be "accompanied" and when we asked him as he walked past us to go back to reception, he casually pointed us to the room diection (a few blocks away). We expected a hotel of this standard that at least he would go the extra mile to show us to our room.
"nice hotel in a good location, very friendly staff"
I visited the hotel in May to celebrate a friends 50th birthday with 5 other women. When we arrived we were upgraded from B&B to half board.Our rooms were clean & spacious and staff helpful.The hotel is split in blocks on different levels as it is built into the rock with most being see view rooms. We found it very quaint and peaceful the views from our rooms was stunning. They do have towels for around the pool for free of charge available from reeption which woulkd have been useful to know before hand. A fabulous stay and would definitely consider going back either with friends or family.
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