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Reviews of Hotel Nacional Inn Angra dos Reis

4 out of 5
Hotel Nacional Inn Angra dos Reis
Estrada Do Marinas, 111 Praia do Jardim, Angra dos Reis, Rio de Janeiro

Reviews

8.2

Very good

Rating 10 - Excellent. 370 out of 884 reviews" "
Rating 8 - Good. 306 out of 884 reviews" "
Rating 6 - Okay. 145 out of 884 reviews" "
Rating 4 - Poor. 41 out of 884 reviews" "
Rating 2 - Terrible. 22 out of 884 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reminded me of a small resort which was nice. They have security at the entrance which makes you feel safe. The pool area was my favourite part, very beautiful view. There’s a shopping mall in walking distance which was very convenient.
Stayed 3 nights in Feb 2024
Response from Família Nacional Inn Angra on 12 Mar 2024
Thank you for sharing your experience at Nacional Inn Angra dos Reis. It's great to hear that you enjoyed the experience , it's our goal to provide you the most relaxing and conforting days we can . Thanks again for your comments and we hope to see you soon!Best RegardsNacionalinn Family

10/10 Excellent

Julien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Família Nacional Inn Angra on 8 Jan 2024
Olá JulienAgradecemos por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-la novamente muito em breve em nosso hotel!Atenciosamente,

10/10 Excellent

Nino

Stayed 1 night in Dec 2023
Response from Família Nacional Inn Angra on 5 Dec 2023
Olá Sr. Nino.Agradecemos pela ótima avaliação.Esperamos revê-lo em breve

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2023
Response from Mercure Angra on 27 Apr 2023
Olá Sr CarlosAgradecemos por sua avaliação!

10/10 Excellent

vinicius

Travelled with family
Liked: Staff & service, amenities
great place
Stayed 3 nights in Mar 2022
Response from Equipe Mercure Angra on 15 Mar 2022
Olá Srº Vinicius, Foi um prazer hospedar você! Esperamos revê-lo em breve! Att,

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location looking out on the water.
Stayed 1 night in Mar 2022
Response from Mercure Angra Team on 7 Mar 2022
Dear Amy Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rules, rules, rules; No uniform enforcement though
During covid era, that is the deal: hotels have policies. The thing here is that it’s overwhelming and hypocritical, not practical. They make you sign tons of papers, give you pages of rules, signs everywhere, very strict on vaccination cards (which is NOT the law yet, btw), BUT in actuality, no one follows any it. The pool area was full of people, breakfast area packed, one small elevator functioning for the entire hotel (5-6 floors). If they really cared about security, they’d restrict number of guests and fix their elevator.. Just made it feel stressful, people come here to relax. Those who are afraid should stay home for now, not require hotels to be more bureaucratic. I did not feel “safer.” Breakfast was pretty good, but other food was bad and ridiculously expensive. It is very much a family place so if you think it’ll be more adult environment, it’s not. It’s not on the beach, it’s a port. The pool area is really cool, and it makes for a nice sunset spot (if you find one in the crowd.) Convenient if you book a tour through them, boats leave from right in their dock. I would come back if they made it more relaxing experience than what I got.
Stayed 1 night in Jan 2022
Response from Mercure Angra Team on 15 Feb 2022
Dear Guest Thank you for taking the time to write to us following your stay at Mercure Angra dos Reis. We regret that the service provided did not live up to your expectations. The opinion of our guests is always very important to us, so we have the opportunity to seek continuous improvement of our services and products to better serve them. We hope to have the opportunity to welcome you again and exceed your expectations on your next stay.

6/10 Okay

Roy, Kopervik

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On top of the restaurant there were the pipes from the aircondition. The noice was so high it was like saying in the middle of an airport. Terrible noice all day when you were on your terasse, even when you were in your room.
Stayed 2 nights in Dec 2021
Response from Mercure Angra Team on 27 Dec 2021
Dear Roy Thanks for your comments, they are essential for us. We highly value your opinion as it will help in our constant improvement. We hope to see you again soon and exceed your expectations in a next stay

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Liked access to dock for boat trips. Didn't like general condition of public spaces, hallways and rooms.
Stayed 2 nights in Jul 2021
Response from Mercure Angra Team on 11 Aug 2021
Dear Guest We are very grateful for your comments, they are very important to us, as this is the only way we can improve our services to better serve you.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is just breathtaking but the rooms and the hotel itself needs a lot of improvements. The bathroom had mold on the tiles and it's very outdated. Very expensive hotel for the price. The curtains were dirty and old. If you turn around while you were sleeping the bed would move. Very old bed. Overall, just the pool was worth my visit.
Stayed 2 nights in May 2021
Response from Team Mercure Angra on 5 Jun 2021
Dear Guest We always seek our improvement through feedback from our guests, after all our mission is to serve you with excellence, therefore we hope to have the opportunity to welcome you again and provide you with a quality Mercure experience.

10/10 Excellent

wilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Early check in. Great staff and beautiful view and pool. I recommend and come back
Stayed 1 night in May 2021
Response from Team Mercure Angra on 11 May 2021
Hi Wilma Thanks for your feedback, We hope to see you again

4/10 Poor

Verified traveller

Stayed 4 nights in Mar 2021
Response from Mercure Angra on 3 Apr 2021
Olá Agradecemos sua avaliação!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good but the swimming pool area was extraordinary. Breakfast and restaurant were very good.
Stayed 1 night in Feb 2021
Response from Mercure Angra on 19 Mar 2021
Dear Guest Our team thanks your comments regarding your stay in the Mercure Angra dos Reis. They are very important to us because it is through them that we can perfect ourselves to better serve them.

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Mercure Angra on 12 Feb 2021
Olá Sr Timothy Sua avaliação é muito importante para nós Obrigada e até breve!

4/10 Poor

Al, Los angeles

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Resort, full of kids, very noisy, crazy breakfast, 4 star is completely wrong. Pool is the only thing i like about this place
Stayed 3 nights in Nov 2020
Response from Equipe Mercure Angra on 20 Mar 2021
Dear Guest Your comments are extremely important to us

8/10 Good

christian

Liked: Cleanliness
Simple but nice
This hotel was very nice but a bit could use a bit of upgrading. Front desk was helpful but it took forever to get food or drinks. We got a private boat through the hotel and had the best day!
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool is great for relaxing and watching the ocean.
Stayed 4 nights in Feb 2020
Response from Equipe Mercure Angra on 2 Mar 2020
Hello, We appreciate your review We hope for your brief return

8/10 Good

Anders

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, nice helpful staff and a good breakfast.
Stayed 2 nights in Nov 2019
Response from Mercure Angra on 9 Dec 2019
Hello Andres Your feedback is very important to us, thank you for your kindness. See you later!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is horrible. Rooms and decors are old and not pleasant. Not close to the beach. Drinks at the bar very expensive.
Stayed 4 nights in May 2019
Response from Mercure Angra on 22 May 2019
Olá Foi um grande prazer recebe-los no Mercure Angra Sua avaliação é muito importante para nós, Obrigada e até breve!

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel!!!
Stayed 1 night in Nov 2018
Response from Mercure Angra on 13 Dec 2018
Olá Sr. Pedro Agradecemos sua avaliação!

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Don't count on wi-fi.
Everything was excellent except for one particular dinner that was not edible. They said they would take it off my bill but did not do so upon checkout. Wifi was often not working.
Stayed 2 nights in Aug 2018
Response from Mercure Angra on 31 Aug 2018
Hi Mr Donald We appreciate your comments Thanks

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and was very comfortable. Wifi wasn't great but wasn't a bid deal. Breakfast was very good and the outdoor pool area was awesome - very nice clean pool (infinity pool) with a great view of the bay.
Stayed 1 night in Nov 2017
Mr Ryan, It was a pleasure recieving you in our hotel. We from BHG team appreciate you're comments from you're stay at Golden Tulip Angra. It is very important to us , because is through these comments that we can improve our services to best serve you , and make you're stay very pleasant. We hope to have you with us again soon for a next stay. Thank you.

8/10 Good

Pablo

Liked: Cleanliness, staff & service, room comfort
Great location
Stayed 1 night in Apr 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay at Angra dos reis
Nice pool, good breakfast, good view and friendly staff .Great location.
Stayed 1 night in May 2017

8/10 Good

Pablo

Liked: Staff & service
I found a roach

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Cost Effectiveness relation inadequate for a four star hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really good. Good for relax and enjoy scenery.

8/10 Good

Md, BANGLADESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view and nice staff
The stay was good and I enjoyed the facilities.

8/10 Good

Matthew, McAllen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel charges for ice!!!!!
The hotel Is like a resort, they have a swimming pool with a bar, you can stay their all day and doesn't need to get out. The rooms are like condos: little kitchens with a microwave, living room with a TV, bedroom with a walk in closet and a tv, nice and big bathroom and a balcony. Very nice. The room had some water damage and it's very humid but the a/c helps a lot. The floor is all very hard, no rugs to muffle the sounds. We stayed their in the low season so I guess when this hotel is full it is going to be very noisy. Breakfast is included and its a nice buffet. Lunch and dinner can also be purchase at the hotel. The one thing it really bother me: they charged us 10,00 reais (about 3 dollars) for a bucket of ice. A bucket of ice?! It was very upsetting.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
-dirty water -lying staff -good breakfast, but small room for too many guests

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great swimming pool, lousy restaurant
Great room, nice pool. Terrible restaurant. Staff were friendly, but a frozen meal in the restaurant was met with indifference. We ate in the mall after that

8/10 Good

Flavio, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
solid hotel with nice pool and good location
The place doesn't blow you away - but it's a solid hotel if you want to stay in angra dos reis for a night or two and enjoy the pools with a view on the ocean. Staff is friendly and helpful, food is good.

10/10 Excellent

george, mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Angra Dos Reis has little to offer in the way of fine dinning, relaxation or tourism in general however Golden Tulip is an oasis. You simply wouldn't want to stay at any other location in this area. Rooms were exceptional for this price range. Service was 1st class and the views were spectacular. Pretty much a resort hotel in a business community.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but hotel is outdated!
The professional photos are shown on website are way too professional and photoshoped. Hotel is outdated and overprices! Although i have only been once in Angra, next time i'll pick something different

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pool, friendly staff
The pool is the highlight of this hotel, you will see that in the photos. It is beautiful. I also found the staff to be very helpful and friendly. The restaurant food was good, and the breakfast buffet was superior to many of the hotels I have stayed at in Brazil (granted, none of those were luxury hotels just to set your expectation). The drawback is that there is some maintenance/renovation work going on at the hotel right now. This didn't really affect my stay at all, but could if you were in a room that is near the work, or if you like to sleep really late in the morning and would be bothered by the noise.

4/10 Poor

Gary, Northern New Jersey

Disliked: Property conditions & facilities
Disappointed.
Arrived at the hotel at 10:pm on Friday night - restaurant had just closed, no vending machines for a soda - only Room Service or the Mini-Bar in room for water or soda. Restaurant was overpriced and was closed periodically during the day (between Breakfast / Lunch and Lunch / Dinner.

6/10 Okay

JC58383, London

no way near as nice in reality!!
The photos are v misleading. Angra itself is no way near as pretty as the rest of the surrounding coastline. So The Golden tulip chain were v good and transferred our booking for a smallish sur charge to their sister hotel in Rio, We are very pleased with this - good customer service Just a shame Angra and the hotel were a massive disappointmentt - not sure why Brazilians go to angra when there was so many other nicer places!!

8/10 Good

Sverre, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient, yet nice resort hotel
We were lucky to Get a room for two nights on short notice during a holiday weekend. We had tomswircj rooms, but that turned out for the best. The rooms in Block #2 are much newer and nicer than in Block #1.

6/10 Okay

Armando, Americana - SP

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wonderful view but not an wonderful place
The city is awsome. The hotel has no beach but you can go to a close places or even take a boat to Ilha Grande that is a Paradise.

8/10 Good

Rishi, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Golden Tulip Porto Bali in Angra
Nice hotel, some loose tiles and uncompleted work let it down but gorgeous pool. Very pleasant rooms.

8/10 Good

Claudia, Buenos Aires (ARG)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Tulip Porto Bali: a great option in Angra
The good: 1- spacious and very comfortable rooms (that include a nice balcony with gorgeous vistas), 2- beautiful swimming pool, 3- helpful and nice personnel, 4- convenient location not far from the city downtown, 5- GT has its own dock (that's OK for the mandatory boating tours to the islands in the nearby). The bad: 1- the best beaches aren't near the hotel and GT doesn´t provide transportation or orientation, 2- somewhat noisy (they're always doing some maintenance work or eventually you can hear loudly music in the swimming pool), 3- awful room service.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Golden Tulip Porto Bali Brazil
Hotel/area was nice enough, however, there were a couple of things that needed work. First, there was a very limited number of English speaking employees, making it difficult to communicate some basic needs (i.e. food orders, room service, directions, etc.). Second (and the biggest problem we encountered), concerned the hotel laundry service. My wife and I gave them approximately 20-25 articles of casual clothing to be washed/dried and received a bill for over $250. In addition, one of my wife's shirts had been burned with an iron, which they said we would be reimbursed for. Almost 4 months later and still no check. Also, be advised that the hotel is over 2.5 hours from the airport.

6/10 Okay

FABRICE, Paris

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Only if you HAVE TO stay in Angra dos Reis
The hotel is comfortable, the rooms are large suites, the swimming pool deserved more maintenance and cleaning but the global opinion is ok. Free wifi at the lobby. Very good food at the restaurant. Note that Angra dos Reis town is not a great place to visit at all... The only interest is the Shopping center and the marina 3 minutes from the hotel... The nice beaches are out of town or on the islands...

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for 9 hours
we checked in very late and left early in the morning, was fine for a quick stop and the room was very good.

8/10 Good

Katie, Bristol, England

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Hotel for the price
We were travelling from Rio to Ilha Grande and wanted to spend a night in Angra to give us a little more flexibility. We found the Golden Tulip on Expedia, and although it was a little above our budget, decided to book 1 night there. We arrived at the bus station in Angra and took a taxi to the hotel which cost around R$9. The hotel was huge and when we got to our room we couldnt quite believe the size of it! !We had a suite with huge kitchen/dining/lounge area, lovely bathroom with massive shower, bedroom with walk in wardrobe and 2 balconys! For the price we paid we were very impressed. There was a beautiful pool area with huge pool, jacuzzi and a bar right next to it. Sitting drinking Caiprinhas watching the sunset was rather wonderful! We didnt make it to breakfast the next morning so cannot comment on what it was like. The only thing that made the experience less enjoyable was that the staff were not particularly friendly. However, we would still recommend the hotel.

10/10 Excellent

Jean

Stayed 3 nights in Feb 2024
Response from Equipe Nacional Inn Angra on 15 Apr 2024
Olá Jeanagradecemos pela avaliação. sua opiniao é muito importante para nós!esperamos que retorne em breveAtenciosamenteFamilia Nacional Inn Angra

10/10 Excellent

Lucas Lemos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de maravilhosooo
Stayed 3 nights in Feb 2024
Response from Família Nacional Inn Angra on 20 Feb 2024
Obrigado pela sua avaliação, Lucas Lemos! Ficamos felizes que tenha gostado do Hotel Nacional Inn Angra dos Reis. Esperamos recebê-lo novamente em breve.AttFamília Nacionalinn Angra

8/10 Good

Otávio

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Família Nacional Inn Angra on 23 Jan 2024
Olá Sr OtávioSua avaliação é muito importante para nósEsperamos revê-los em breve por aqui.