From the time we left London Gatwick to our hotel it was smiles all the way. Required assistants at the airport where a member of the team was waiting. Traveled by public transport from Innsbruck to our hotel 2.70 euro. A warm smile from Leo at Reception who informed us of our stay & hotel details.(Swimming pool - Sauna) We were then offered the Lunch Ski Soup which we found most welcome. Made a booking for Dinner which was fantastic value in this very clean and smart hotel. Excellent room with a balcony over looking the mountains and entrance to the Cable Car. Breakfast was more than you could wish for. Full range of cereal fresh bread,meat/cheeses/eggs & jams with fresh coffee or a good selection of teas.(Eggs & Bacon if required) All members of staff were most helpful so as to make our stay enjoyable. Thank you all so much for making our trip special!! Five Stars ***** all the way. If you find fault with this hotel you must live on another PLANET!!
Book, Visit and ENJOY. We did in March 2015.
Thank you Easyjet for your excellent cabin crew service both ways. Also to the Air Crew who gave us such safe flights.
Sincerely, John & Carol.
Traveller from Westcliff-on-Sea, Essex
The Hotel Eagles Astoria in Igls, a holiday resort for all seasons you found in the heart of Tyrol in Austria. A ****hotel …More
All flawless except an issue with front desk young lady on Thur eve. Parked my car in garage on arrival, was told "wherever you like, no parking reserve. possible", told staff car was in stall 11 until departure following Fri. On Thur eve this young lady quite abruptly asked to move car as they had booked 8 stalls for new guests (who apparently needed contiguous parking and my car was in the middle).
Point made: could have informed me on Sun; also the impression of class A and class B guest is offensive (no explanation of need for 8 contiguous stalls provided either); no description of emergency or other urgent nature of matter was expressed, just "move it".
Car was not moved (did not have time to do so and saw no reason to leave evening session of conference to do so). By 2 pm on Fri (after 11 am checkout) when we leftl the 8 important guests (my wording) had not arrived. So the whole deal was also irrelevant.
This is the only problem I experienced there, will for sure go back next year for the same conference and will for sure park again in garage. By then the arrogant young lady will either be gone or will have been trained properly. Other than for this it is a great hotel, highly recommended even if some new staff may needs better training.
Francesco from Canada
The Sporthotel Igls welcomes you at the footsteps of Innsbruck's olympic ski slopes. This charming Innsbruck Hotel offers 4 …More
I couldn't have asked for better. The family were so welcoming and friendly, and gave me the information I needed to make full use of what Innsbruck has to offer. Excellent location, walking distance from the Patcherkofelbahnen, and with the Innsbruck card, travel into the city was free on the IVB 'J' bus (10 minutes) and the scenic tram route (20 mins).
Traveller from Bristol
The Hotel-Pension Sonnenhof is a traditional family run hotel located just a few minutes walk from the centre of Igls and 15 …More
Just a one-night stay with the family, but felt very comfortable thanks to a great spa and indoor-outdoor pool, and an overall very tidy and modern facility.
In a nice borough just 5' from downtown Innsbruck, the hotel is very close to the ski lifts to Stubai
Good breakfast with good variety and abundant, quality food
Definitely worth a longer stay, both in the winter and also in the summer
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