“Nice Place, but lacks value for money”

Stayed there for 2 nights. Here are my inputs: PROS: 1. Located few kilometers before Munnar in an excellent location. 2. Nice layout 3. Options for self-activities available 4. Nice, spacious balconies. 5. Prompt hot water in taps, room service and nice furniture. CONS: 1. Not value for money. I stayed in luxury cottages and felt cheated for the price after seeing other hotels and what they had to offer for the money I was paying TVR. 2. Food was not up to the mark. We didn't had dinner included in our pricing, so were forced to pay a very high price per person for dinner. No other options available except the buffet. Food quality not very good and unsuitable for North Indian taste (high usage of Coconut Oil) 3. We tried booking a taxi through front desk. Hotel quoted a price for sight seeing for the day which was exorbitant. Booked myself for half the cost after searching online options easily. 4. Views of the valley are blocked due to the tall trees infront of the cottages and only glimpses are visible from room balconies. They need to shed some branches there. 5. Luxury cottages are 50% more expensive than Executive cottages and the only difference was room space. Not worth the upgrade cost. All in all, it was a nice place to stay if you dont have other hotels available in Pothamedu area. But I expected more on the service front after paying the high amounts that I paid and reading the reviews online.