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Reviews of Bella Vista Resort

3 out of 5
Bella Vista Resort
Chithirapuram, Idukki Dist., Devikolam, Kerala

Reviews

5.4
Rating 10 - Excellent. 1 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 8 out of 21 reviews" "
Rating 4 - Poor. 5 out of 21 reviews" "
Rating 2 - Terrible. 4 out of 21 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Venkatesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for a family trip of 9 people, the rooms where good, clean and comfortable. Service was good. But unfortunately the Food was very average and costly. If they improve their food, this resort will be at the top.
Stayed 1 night in Nov 2019
Response from Rajeev Augustine on 19 Nov 2019
Dear Valued Guest Greeting From Bellavista Resorts Munnar Thank you for your star rating you had a comfortable stay with us. We thank you for your kind comments on our team and certainly hope we can make you feel welcome again in the future for an even better wonderful stay. We request you to recommend our Resort, to your friends and family also. Regards Rajeev Augustine

2/10 Terrible

Mathew, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Combination of this hotel and Expedia. Booking is a nightmare , booking is never confirmed even after we get the confirmation voucher and taken to other cheap unoccupied hotels and finally will have to pay by cash at the time of check out , it was the worst experience ever had .
Response from Rajeev augustine on 10 Mar 2019
Thank you for choosing our property. We are extremely sorry we could not meet your expectations. Your points have been duly noted and corrective measures shall definitely be taken up. We are alredy done renovated our property

6/10 Okay

Debashree, Bangalore

Disliked: Cleanliness, staff & service, room comfort
A compromising stay :(
Food was pathetic. Rooms are not cleaned on timely basis.
Response from Rajeev augustine on 10 Mar 2019
Thank you for choosing our property. We are extremely sorry we could not meet your expectations. Your points have been duly noted and corrective measures shall definitely be taken up.

4/10 Poor

Muthu, India

Good location
Location of hotel is good, good for budget stay but food is costlier.

6/10 Okay

Jitten, Hyderabad

Best Budget Hotel
Its complete value for money. Its just our Night stay, so, we have compromised. The CRT TV spoiled the look in the Room and too many night insects around the room, not sure how this hotel will manage and get away from that. The price by Hotels.com and service is Best there. Its 100% recommend for budget and a overnight stay.

6/10 Okay

Albert, Goa

Solitude near Munnar
This hotel is good only if you plan a quiet holiday and have your own transport. Meals are reasonable but nothing to shout about. Far from town so plan accordingly.
Response from Rajeev Augustine on 10 Mar 2019
Thank you for choosing our property. We are extremely sorry we could not meet your expectations. Your points have been duly noted and corrective measures shall definitely be taken up.

6/10 Okay

ramana, bangalore

Liked: Staff & service
good location
1.food charges very high. 2. rooms can be even more aesthic >>>>>>looks very very normal

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Exprience in Bella Vista
Very Very from Munnar and the is also not good for us it was very bad experience with bella vista munnar I have booked for two days but due it location and very very room conditions I left after staying one day.
Response from Rajeev on 18 May 2013
Dear Sir sorry for the inconvenience happened here at Bella Vista we are so happy to hear the comments our location is lit bit far away from munnar most of the guest don’t want to stay in munnar town because of heavy traffic our resort have a great view of valley. Our food quality is more improved now. i am Looking forward for your next visit along with your friends and relatives. We will be at your service at any given time. Please feel free to get in touch with us for any assistance you require in future. Rajeev Augustine

6/10 Okay

Rohit, New Delhi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
BELLA VISTA RESORT
A statement rightly said what appears beautiful outside happens not to be same the other way. Well courteous staff though not professorial are sweet and good to talk. It would have not happen to anybody that you had to change your room 4 times within 15 hours of your stay. The food ordered takes strictly 45 mins, and to our surprise alo-gobi was served with gravi. Well to end I would say "a good property with bad maintenance".

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hotel Bella Vista is very far from Munnar, there is no market nearby. Although hotel is good.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAR OFF FROM CITY, NO TRANSPORT
fULLY UNSATISFIED WITH AMENITIES , BEHAVIOR OF STAFF, FOOD QUALITY AND LOCATION

8/10 Good

RusBha, Dallas TX USA / Bangalore, India

Liked: Staff & service, room comfort
Nice stay.Good staff.Good south indian breakfast..
Deluxe room is very small/compact. Nice stay. Good and helpful staff. About 12 Kms from Munnar town. Basic necessities ( especially when travelling with Infant ) can be reached in 2-3 kms ( place called Anachal - commute easily available ). Breakfast was good - south indian style, changes everyday.

4/10 Poor

Anantha, Bangalore

Disliked: Staff & service, property conditions & facilities
Bad Service, Far from Munnar, No good lunch...
The rooms though are comfort feels discomfort due to very bad service. No South Indian food even upon request. No good food. Only breakfast was considerably good. The location is far from Munnar to explore. Not a great location as it looked in the photos updated. Better to look for a stay near to Munnar to explore well...

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT IN MUNNAR !!!!
if you are looking for cool climate of a hill station, look for a hotel in munnar.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Linda, Chicago, IL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, attentive & competent staff
We are a retired American couple with some prior experience at all levels of hotels in India. This beautiful place, with diverse sizes and views in the rooms, has a perfect location and attentive, considerate staff. The owner/manager is on his toes at all times, attempting to meet the needs and wishes of all guests. Breakfast included, all meals are available; food choices somewhat limited in number, but of very high quality, Indian and Keralese specialties with every effort made to please American wishes. Dining room is small, cozy, friendly; room service available. Wi-fi is available but could not handle my MAC computer; this problem should be solved (all over India) soon. Manager can handle local tour arrangements (tea plantations, Kathakali Dancers, day and hourly taxis, etc.) Discuss which room you want before reserving; the sizes, views, conveniences vary. Particularly caters to "honeymooners" .
View from Bella Vista Resort (winter mists are good for Tea!)
Bella Vista Resort from the Road
Tea Plantations near Bella Vista Resort
Bella Vista Resort from Parking Lot

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella Vista Resort in Munnar India
hotels rooms stinks like hell! never stay in this resort. more over is 14 KM away from Munnar. next day morning I checked out got a good hotel at Munnar itself.

6/10 Okay

KRP

SATISFACTORY, NEED ATTN TO MAINTENANCE
Location : 13 kms from Munnar City center Tariff:Reasonable The Bella Vista Resort is located at a very good location, But the management should give more attn to Maintenance Morning complementary Breakfast: Good
Response from Rajeev on 18 May 2013
Dear Guest, thank you very much for staying with us and sharing your experience The review says that you are not very much happy with the resort services, we are extremely sorry for the same... Kindly send us the details regarding the complaint and the date of your stay so that we can take strong measures to avoid any incidents which will cause discomfort to our guest. The management will treat your comment with utmost importance and is thankful to you for bringing this to our notice

6/10 Okay

Ankur, New Delhi

Bella Vista - Munnar
I found the staff people very simple and sincere, which is what one expects to be as is when one is in Kerela. But I am not sure, how they would be able to manage more people, because when I visited, me along with my wife, had only 2 other couples and things were easily managable. Overall, a very nice place, especially would remember, the staff person (Sonu), himself showing the small spice garden they have up the hill, with cardamom, spices, cashew trees and bushed all around. The hotel is outside the city perimeter, but good in all senses. Must See sights: As per the Winter Season Ernakulum National Park - morning-afternoon, don't expect the big things, but a lot of mountain goats (only animal there, no other animals), but visit the place to trek... walk along the valley roads to enjoy... with your partner Flowers Santuary - visit mid afternoon Dam - don't remember the name of the dam - visit evening As per the Summer Season Dam - visit in the morning to enjoy the most of it, have breakfast at end other end of the dam, where they have a local market as well Flowers Santuary - visit mid afternoon Ernakulum National Park - visit in the evening to avoid yourslef from the scorching sun.. Cheers

4/10 Poor

Ole og Hanne, København

Disliked: Cleanliness, staff & service, property conditions & facilities
Plads til forbedring!
Det første værelse vi fik tilbudt, var beskidt og mørkt. Vi havde bestilt et værelse med god udsigt til bjergene. Vi skiftede værelse, fik et større dobbelt værelse med balkon. Udsigten var fin. Badeværelset var mørkt og der var ikke varmt vand. Personalet var søde, når man kunne finde dem. Spisestuen var direkte uhumsk. Der blev f.eks ikke vasket borde af i flere dage. En aften bestilte vi aftensmad kl 19. Vi fik den først kl 22!

4/10 Poor

Michel, Lyon, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
N'y allez pas!
Emplacement approximatif sur le descriptif, car cet hôtel se trouve à 13km de Munnar. Hôtel mal entretenue, inconfortable et personnel décevant. Lors de notre arrivée, aucune fiche hôtel n'a été remplie, et pas de demande de passeport. Personnel incompétent et petit déjeuner décevant.