Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Grupotel Santa Eulària & Spa - Adults Only

4 out of 5
Grupotel Santa Eulària & Spa - Adults Only
C/ Pare Vicent Costa, 16, Santa Eulalia del Rio, Ibiza

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 219 reviews" "
Rating 8 - Good. 81 out of 219 reviews" "
Rating 6 - Okay. 12 out of 219 reviews" "
Rating 4 - Poor. 5 out of 219 reviews" "
Rating 2 - Terrible. 5 out of 219 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVELY SEA VIEW ROOM. QUIET. GOOD SOUNDPROOFING. PLENTY OF STORAGE. COMFORTABLE BED. STAFF GENERALLY VERY FRIENDLY ESPECIALLY DINING AND CLEANING STAFF. FOOD WAS OVERALL GOOD. DINNER GREAT VARIETY OF CHOICES, BREAKFAST NOT SO. GREAT LOCATION WITH ADEQUATE PARKING . WOULD DEFINATELY STAY HERE AGAIN.
Stayed 7 nights in Oct 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to cliff walk and beach. Also short walk to Marina and town beach.
Stayed 3 nights in Oct 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel always go there.
Stayed 8 nights in Oct 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for us also the relaxed feel of the place. The Sea View room was just perfect.
Stayed 5 nights in Oct 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No English tea bags at breakfast and wouldn’t replenish them, looking for tables in the morning as slow to clear tables. If you pay for the terrace should be exclusive use for the people that have paid extra, could not get a settee. Needs jacuzzi’s on the terrace would make this beautiful
Stayed 5 nights in Oct 2023

10/10 Excellent

Lisa-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibiza Break in Santa Eularia
We had a nice welcome from receptionist and a stay in a very comfortable room with lovely balcony with a sea view. The room was a bit dated décor wise but in very good condition and had everything needed for a pleasant stay. The breakfast choice was first class with a great selection of food and drinks available (It is certainly good value for money) I recommend an omelette or a pancake which the chef makes to order in front of you. We were only staying one night so didn't use the pool but a quick walk round revealed a super pool and garden area with many areas to relax. A kettle is provided however there is no tea or coffee provided. Our room also had a refrigerator. If in the area again I would be very happy to return.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel,hopefully be back again.
Stayed 11 nights in Aug 2023

10/10 Excellent

Louise Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, excellent customer service.
Stayed 3 nights in Aug 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities
Lovely hotel, looking a bit tired and could do with a facelift. The staff are lovely and friendly. It’s in a quiet area within walking distance to the town. The rooms had little niggles which are probably due to the age but the fridge wasn’t very cold and the aircon, although on, wasn’t very cold and couldn’t be turned up or down.
Stayed 3 nights in Aug 2023

10/10 Excellent

Nilay

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Jul 2023

4/10 Poor

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Grupotel on 28 Aug 2023
Dear Sarah We are sorry to hear your review and we are sorry that you had to leave earlier.We tried to reach over the phone with no luck, we would like to remind you that you left the hotel with a remaining balance to pay corresponding to a Spa Massage. We please ask you to contact to the hotel to settle your bill Kind regards

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2023

6/10 Okay

Mahbubur

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Although the place was quiet and great for relaxation, some sort of music around the pool would have been nice. No waiter service around the pool although the bar is right next to it. Buffett food was not the greatest. Unreal that you have to pay for water at dinner. Tbh, the place seemed to be like a senior home. Nothing against the seniors but some sort of energetic activity or music around the place would have been nice. Wouldn’t recommend this place to anyone under 50.
Stayed 3 nights in Jul 2023

4/10 Poor

Daniel

Disliked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Noreen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time in Grupotel Santa Eulalia and had another fabulous holiday. Hotel itself outside is fantastic but bedroom need updating although the rumour is there is going to be refurbishment. The young staff in the bar area and dining room are fantastic and make you feel very welcome. The hotel itself is a 15min walk into Santa Eulalia. We used a taxi and we have mobility problem. There is a small supermarket 5 minutes walk away and a fantastic larger one about 10 mins. I would love to go back again next year.
Stayed 11 nights in Jun 2023

10/10 Excellent

Emma

Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thoroughly enjoyed our short stay. Will be back
Great short stay. Staff very helpful. Good location and very peaceful and quiet. Near town shops bars restaurants.
Stayed 3 nights in May 2023

10/10 Excellent

adriana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shoreline is behind this property. Food could be better, but is satisfying in general.
Stayed 4 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Love this hotel and have stayed for the past 3 years but 2 days in to holiday they had run out of Baileys and Malibu and didn’t replace either before we left. Small thing but when it’s the only alcohol you like, totally spoilt my evenings
Stayed 6 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended & we would return
We upgraded our twin room to a double suite & we were glad we did. We had a sea and pool view combined as our suite was a corner one. We appreciated the fridge & coffee making facilities & the space the suite provided. The only negatives was the 2 TV’s which we struggled to get UK channels with - one did & one didn’t.. It was not too much of a problem though because we didn’t watch it much anyway; the WiFi signal was very weak in our room at times too & kept dropping out which was a bit annoying. The staff were very friendly & helpful on the whole, although we had one disappointing experience with one of the restaurant staff when she was a bit rude and not very customer friendly by challenging my partner about placing a dirty plate on the neighbouring table due to the lack of space on our table .. she should just have removed it and should not have made an issue about it by ‘telling my partner off,’ for placing the plate there. The plate didn’t make any mess whatsoever so there was no need for her to say anything at all. We paid handsomely for our stay and don’t expect to be spoken to like that by any employee, never mind one who was half our age. She obviously needs training in customer service because she didn’t seem to know that this kind of behaviour is not acceptable. Other than that, we thoroughly enjoyed our stay & would recommend the hotel - very clean across the board, excellent pool & spa facilities, in a lovely quiet location & we would definitely return again.
Bedroom in double suute
Lounge in double suite
Balcony with table & chairs - overlooking pool
Balcony with 2 sun loungers - overlooking sea
Stayed 7 nights in Aug 2022

6/10 Okay

Nathan

Disliked: Staff & service
Not a 4 star hotel
This is not a 4 star hotel. 3 star at most. Emailed about some money that went missing from our room, didn’t receive the courtesy of a reply.
Stayed 4 nights in Jul 2022

2/10 Terrible

Salvador

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Stayed 3 nights in Jul 2022

4/10 Poor

Alexina

Stayed 3 nights in Jul 2022

8/10 Good

Manu, Sao Paulo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If was what is was: a clean and very decent large hotel that perfectly fit my needs for the short while I was there.
Stayed 4 nights in Jun 2022

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2022

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely holiday here. The pool was amazing. Staff were lovely, can I say most of them. First time at this hotel but would love to go back again soon. Breakfast was great, always enjoyed it.
Stayed 10 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John
Staff very helpful and friendly. Food was excellent especially breakfast, and the sweets at the evening meal. All the hotel was very clean especially the pool area. Only one down was because of our age and heat it was a bit far to walk into town so needed a taxi. Would be nice if hotel had a shuttle service.
Stayed 7 nights in Jun 2022

10/10 Excellent

franchesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Right next to beach and friendly staff the entire time.
Stayed 5 nights in May 2022

10/10 Excellent

mrs Rosalind

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely large room overlooking the bay. Food was well presented and choice selection was very varied for all Lovely surroundings in a calm quite area Would recommend to friends
Stayed 6 nights in May 2022

10/10 Excellent

James, Norfolk

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Adult property. Staff excellent. Nice variety of food on daily buffets. Easy walk into town.
Stayed 5 nights in May 2022

8/10 Good

Anneliese

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in May 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Hotel
3rd 5 day stay at this relaxing hotel If your looking for total relaxation around the pool type holiday,this is for you,if you want family time,going out drinking etc,maybe not...partying, definitely not Professional Staff, Impeccabley clean,Food is better quality and variaty than other places I stayed. Drinks are sensibility priced and the cocktails are generously measured and don't last 5 minutes like other places. I think a pint was 3.50 and a coffee 1.50 or there abouts,so no nasty suprise at the end of the week paying "my tab" Quality beds/outdoor furniture Free to use Spa Entertainment in the evening Clientel is more geared to the Professional/retired over 40s mainly German and there are no kids at all.. providing a quiet,peaceful environment all day and night. A little out the way but, Town,buses and beach is 10 minutes walk away or 5 euros in a taxi. "For me", anything over a week might be to much sitting around and repetitive,but 5 days to a week of complete relaxation and rest its perfect. The staff are a credit to this company,nothing is to much trouble,and make you feel at ease.. Good job everyone and thank you for a lovley holiday. Definitely recommend for some quiet time out.
Stayed 4 nights in Oct 2021

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel, well located in quiet area
Really enjoyed our stay. It's a quiet hotel with great staff and good Covid procedures. We stayed in a sea view room on the ground floor which had lovely sunshine all morning. Pool area is really lovely, the planting of trees is well maintained. The roof top area is very relaxing but can get really hot without a breeze. We looked to sit under the trees towards the sea where there are a few loungers and you can hear the sea. Breakfast and dinner as expected from a buffet, freshly cooked meats and fish at dinner and eggs/omelette/pancakes at breakfast. Close walk to two supermarkets, short walk to the marina and Santa Eularia ships and restaurants. You can also enjoy a walk around the cliffs to other beach coves (and we would recommend going to Pura Vida for a drink or lunch). We used the local buses to go up the coast to other beaches (apparently the hotel will also loan you an umbrella, which we didn't realise) for €1.15 each. We also used the bus to go to the airport €4, but it did come 10 minutes earlier because there was no traffic at 7am. All in all this hotel really suited us for a relaxing get away.
Stayed 5 nights in Sep 2021

6/10 Okay

lisa

Travelled with group
Liked: Cleanliness
Added extras
Said near beach which was sea not beach. A good 20min walk into town which I’m a fit person but boy way out. Was only as no kids and lovely and quiet and relaxing by pool. No kettle in room Which think poor for 4 star first time didn’t check and couldn’t provide one and asking for hot water for a drink felt like a big deal. There is a small fridge but not that cold so asked for cup of ice, also big deal and only few given, said should have to paye. Didn’t in the end, was shocked and never been an issue asking for ice at hotels in past. Air con good in day but warm at night, thank god a bought a small travel fan. Had to paye got safe and deposit for towed, Would really expect more from a 4 star and not cheap, such ashame
Stayed 7 nights in Sep 2021

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple stay
Reasonably priced hotel. Pool area was fabulous with additional comfy seating top deck. Lunch and drinks were comparable to marina pricing. It was our first adults only and we really enjoyed not having children in the area
Stayed 7 nights in Aug 2021

6/10 Okay

Alicia

Travelled with partner
Disliked: Staff & service
The property was nice and secluded with the ocean right next to it.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a zero start hotel. Room smelled rotten, room was dirty, no working fridge in the room although reported six times still they have not fixed it, bar attender has given me attitude for asking ice,, staffs were arrogant, food had not taste. I have been so many hotels but this is worse I ever experienced. I’ll call up Expedia and ask for a refund. I strongly recommend NOT to go there
Stayed 3 nights in Aug 2021

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel
Had a fabulous time, checked in early, had a sea view room and was really nice. The food in the hotel was the best i have had , every meal different and all excellent, so much choice and the quality was excellent, The staff were all superb and so friendly, the room was cleaned every day and was spotless, can't recommend this hotel highly enough. After all the worried of would we get there or not we ended up have a brilliant time. Thank you so much Grahame & joanne
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely adults only hotel. It is in a great location and is perfect for a peaceful and relaxing holiday. I would definitely recommend this hotel, the rooms, pool, food and facilities were excellent, as were the friendly staff. We had a wonderful holiday
Stayed 9 nights in Jul 2021

10/10 Excellent

Donald

Stayed 4 nights in Oct 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entertainment needs to be better in the evening.motown night fab but the rest not so good
Stayed 6 nights in Oct 2019

10/10 Excellent

Maire, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very quiet adults only hotel. A few younger couples but mostly retirees. Staff very friendly and a fantastic bay location overlooking the ocean,
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The steam rooms weren't working, the warming chairs didn't work and half of the showers weren't working.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Quiet location, good food and service, lovely poolside area.
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
A lovely location about a10 minuet walk from the hotel to the harbour with all its restaurants and bars, that were not roudy but perfect. Pool area had enough sun beds as did the sun terrace on the rooftop for those who can lay in the sun all day long! The bar was inside so always cool with plenty of outside seating. All in all a great place to relax
Stayed 7 nights in Aug 2019