Beach/ocean view

Reviews of Palladium Hotel Cala Llonga - Adults Only

4 out of 5
Palladium Hotel Cala Llonga - Adults Only
C/ Po. Box 40, Playa Cala Llonga, Santa Eulalia del Rio, Ibiza

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 163 reviews" "
Rating 8 - Good. 50 out of 163 reviews" "
Rating 6 - Okay. 17 out of 163 reviews" "
Rating 4 - Poor. 7 out of 163 reviews" "
Rating 2 - Terrible. 6 out of 163 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Yolanda, Bloomfield

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I most likely will never stay at this location again…
Stayed 6 nights in Apr 2024
Response from Lorena Bergantiños, Guest Service Organizer on 19 Apr 2024
Dear Yolanda, Thank you for sharing your experience at Palladium Hotel Cala Llonga to contribute to the constant improvement of our service.We sincerely regret not having lived up to your expectations.We hope you will give us the opportunity to welcome you back at Palladium Hotel Cala Llonga. Warmest regards, Lorena Bergantiños, Guest Service Organizer

8/10 Good

Joshua

Liked: Cleanliness, staff & service, room comfort
The view from our room was absolutely beautiful! The bummer was that the hot tub didn’t get hot for the first two nights and by the time it was fixed we didn’t use it. The shower needs some attention too as it’s a little older. The staff was very nice and helpful.
Stayed 3 nights in Oct 2023
Response from Lorena Bergantiños, Guest Service Organizer on 5 Nov 2023
Dear Joshua,Thank you very much for taking your time and write a comment, we are happy that you were able to enjoy the hotel.Regarding the weakest points, thank you for your comments that will surely allow us to improve in the future.We hope to serve you again in the future.Best regards,

2/10 Terrible

Geetika

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there for my 40th and booked two suites for us 4. But while checking in I was told they have upgraded one of our suites for free so instead will give a room with sea view and a jacuzzi on the terrace . The room was so tiny, hardly any space to move around for the two of us and the toilet could not be used until the door shuts, which was a let down as we originally booked a suite. Anyways we overlooked all that thinking we still have the jacuzzi and a good view. That night the room started stinking of drainage from the toilet and when we went out to use the jacuzzi it wasn’t working. Complained the hotel many times and they didn’t do anything and told us that the technician can’t fix it. We were only there for two nights and 3 days and didn’t get any help at all. After such a bad experience and being downgraded to a smaller room, which stank and didn’t have a working jacuzzi we asked for the compensation while checking out and the hotel manager was so rude to talk to, didn’t give us any discount at all. Not even a complementary lunch at the hotel. Would never recommend anyone to stay there. Worst hotel ever! We paid for a suite and got a really bad room. Big happy to pay for it.
Stayed 2 nights in Sep 2023
Response from Lorena Bergantiños, Guest Service Organizer on 14 Oct 2023
Dear Geetika,Thank you very much for sharing your recent experience at the Palladium Cala Llonga hotel on Expedia.We regret to read that your holiday was not as good as we would have liked and to apologize for things you disliked which will be taken into consideration through our continuous improvement quality program.We are sorry to hear that we did not exceeded your expectations regarding service, our aim is always to fulfill all our guests wishes and therefore we have been trained to love and care every single Guest in our hotel.We hope to host you again in the future, we thank you for your visit.Kind regards,

2/10 Terrible

Yenilin

Disliked: Amenities, property conditions & facilities
Hotel needs a makeover room had no ac working. Only one elevator working the bed was hard as a rock. Shower glass door was broken.
Stayed 4 nights in Aug 2023
Response from . on 23 Aug 2023
Dear Yenilin,Thank you very much for sharing your recent experience at the Palladium Cala Llonga hotel on Expedia.We regret to read that your holiday was not as good as we would have liked and to apologize for things you disliked which will be taken into consideration through our continuous improvement quality program.We are sorry to hear that we did not exceeded your expectations regarding service, our aim is always to fulfill all our guests wishes and therefore we have been trained to love and care every single Guest in our hotel.We hope to host you again in the future, we thank you for your visit.Kind regards,Lorena Bergantiños, Guest Service Organizer

6/10 Okay

Dario De

Stayed 3 nights in Aug 2023
Response from . on 17 Sept 2023
Estimado Dario,Muchas gracias por compartir su evaluación en la plataforma de Expedia.Sería un placer recibirle de nuevo en sus próximas vacaciones.Atentamente,Lorena Bergantiños, Guest Service Organizer

8/10 Good

Mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was nice but the hotel need some upgrades. My bathroom had a hole on the roof i guess from a leak. The elevators are very small
Stayed 8 nights in Aug 2023
Response from . on 20 Aug 2023
Dear Mariela,Thank you very much for sharing your recent experience at the Palladium Cala Llonga hotel on Expedia.We would have liked and to apologize for things you disliked which will be taken into consideration through our continuous improvement quality program, our aim is always to fulfill all our guests wishes and therefore we have been trained to love and care every single Guest in our hotel.We hope to host you again in the future, we thank you for your visit.Kind regards,Lorena Bergantiños, Guest Service Organizer

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great location, beautiful bay, the hotel is right on the water, you must have a car to be here, parking on premises. Great service, the food is excellent, we recommend half board.
Stayed 1 night in Aug 2023
Response from . on 12 Aug 2023
Dear Amir,Thank you very much for choosing our Palladium Cala Llonga Hotel for your holidays and also for sharing your experience on Expedia.We are happy to learn that your stay with us was enjoyable, and you were pleased with the staff.We appreciate your nice words. They work hard to achieve and fulfill our guest's wishes.We are looking forward to welcome you again.Kind regards, Lorena Bergantiños, Guest Service Organizer

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, great value
Perfect location, has parking, food is tasty plentiful and very diverse, we loved sitting on the balcony. You need a car to stay here, 20 min drive from the city.
Stayed 2 nights in Aug 2023
Response from . on 10 Aug 2023
Dear Amir, Thank you very much for your positive review about your stay in our hotel. We are pleased to read that you were satisfied with our hotel facilities and you had great holiday. Thank you as well for your compliment concerning our food and location. We hope to welcome you soon again. Kind regards,Lorena Bergantiños, Guest Service Organizer

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2023
Response from . on 4 Aug 2023
Dear James,On behalf of Palladium Cala Llonga Team, we want to thank you for your review on Booking.We are looking forward to your next stay with us for another great holiday!Best regards,Lorena Bergantiños, Guest Service Organizer

4/10 Poor

Stephen

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel's strength is that it is in a lovely location in a quaint resort, and staff were friendly and helpful. The hotel is charging very high prices for what is an old fashioned 3* hotel. The jacuzzi didn't work all holiday; food was 3* quality with mish-mash combinations, watery not real thing cocktails; toilet not working on arrival; shower blocked; bellboy delivering wrong cases (mistakes happen) but blamed guests for causing confusion which is completly unacceptable. Complaints to reception about Jacuzzi were met with confusion/almost disbelief. Overall an underwhelming experience which I've never experienced before in Spain.
Response from . on 2 Aug 2023
Dear Stepehen,Thank you very much for sharing your recent experience at the Palladium Cala Llonga hotel on Expedia.Thank you as well for your compliment concerning our location and staff.On the other hand, we regret to read that your holiday was not as good as we would have liked and to apologize for things you disliked which will be taken into consideration through our continuous improvement quality program, our aim is always to fulfill all our guests wishes and therefore we have been trained to love and care every single Guest in our hotel.We hope to host you again in the future, we thank you for your visit.Kind regards,Lorena Bergantiños, Guest Service Organizer

10/10 Excellent

Yuri A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
This is the best hotel of the hole trip we made! Really amazing views, the food was excellent, very well located near a very nice and calm beach, perfect to relax. Cool bar at night/sunset. We really enjoyed! We would go again to this hotel if we come back to Ibiza!
Stayed 4 nights in Jun 2023
Response from . on 26 Jun 2023
Dear Yuri, Thank you very much for your positive review about your stay in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and you had a great holiday. We feel very proud to read such a comment, appreciating the hard work of our staff, the facilities of the hotel, the food quality and the views. You will be more than welcome!!! Kind regards, Lorena Bergantiños, Guest Service Organizer

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MINI BREAK
Amazing, great value, staff were always helpful, food was good standard and amazing location
Stayed 4 nights in Jun 2023
Response from . on 26 Jun 2023
Dear Elaine, Thank you very much for your positive review about your stay in our hotel. We are pleased to read that you were satisfied with our hotel facilities and you had great holiday. Thank you as well for your compliment concerning our food staff and location. We hope to welcome you soon again. Kind regards, Lorena Bergantiños, Guest Service Organizer

10/10 Excellent

Sean

Stayed 1 night in May 2023
Response from . on 3 Jun 2023
Dear Sean, Thank you very much for choosing our Palladium Cala Llonga Hotel for your holidays and also for sharing your experience on Expedia. We are happy to learn that your stay with us was enjoyable, they work hard to achieve and fulfill our guest's wishes. We are looking forward to welcome you again. Best regards, Lorena Bergantiños, Guest Service Organizer

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from . on 3 Jun 2023
Dear Stephen, Thank you very much for choosing our Palladium Cala Llonga Hotel for your holidays and also for sharing your experience on Expedia. We are happy to learn that your stay with us was enjoyable, they work hard to achieve and fulfill our guest's wishes. We are looking forward to welcome you again. Best regards, Lorena Bergantiños, Guest Service Organizer

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 4 nights in Apr 2023
Response from . on 14 May 2023
Dear guest, On behalf of Palladium Cala Llonga Team, we want to thank you for your review on Expedia. We are looking forward to your next stay with us for another great holiday! Best regards, Lorena Bergantiños, Guest Service Organizer

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Not the best, not the worst
We had a long weekend stay here half board, at first glance we thought the hotel is in a beautiful location so lets go for it, the hotel itself.... felt a little dated, but the location on the sea front is lovely, some great sunbeds on the triple teared rock faces by the sea! our room, was ok, pretty basic, but the downside was its cleanliness, it might sound pedantic but we kept finding hairs from the cleaner around the room (on the bed, on the bathroom sides etc) and it just felt like it needed a good scrub. The food, was disappointing, so much so that we were half board, but eat out for 3 of the 4 nights (A tad bland, and meh would be my description) but the staff were all very friendly and helpful so credit where credit is due they can't be faulted, and yeah its in a great location, but think twice if you are after a spot of luxury, i wouldn't say its a 4 star, 3 would be fair.
Stayed 4 nights in Apr 2023
Response from . on 26 Apr 2023
Dear customer,First of all, we thank you very much for sharing your opinions in this plattform. Your comments are indeed appreciated as they help us to improve all our services day by day and we gladly accept advice. We take everything you say into consideration and share it with our property and quality department for its review.Thanks for coming here and we wish you a great time.Best wishes,Lorena BergantiñosGuest Service OrganizerHotel Palladium Cala Llonga

10/10 Excellent

Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was enjoyable!! 5/5. The hotel is just a bit out of date, but overall everything else was terrific!!!!
Stayed 4 nights in Apr 2023
Response from . on 19 Apr 2023
Dear customer,On behalf of Palladium Cala LlongaTeam, we want to thank you for your review on Google.We are looking forward to your next stay with us for another great holiday!Best regards,Lorena BergantiñosGuest Service Organizer

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from . on 19 Apr 2023
Estimado señor Duncan,Muchas gracias por compartir su evaluación en la plataforma de Expedia.Sería un placer recibirle de nuevo en sus próximas vacaciones.Atentamente,Lorena, Guest Service Organizer

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but needs a bit of updating and repairs (especially to outside area/pool area).
Stayed 5 nights in Oct 2022
Response from Isidor. on 25 Oct 2022
Dear customer ,First of all, we thank you very much for sharing your opinions in this plattform. Your comments are indeed appreciated as they help us to improve all our services day by day and we gladly accept advice..We wish you the best and hope you can come back next time.Best wishes,Isidor EscandellGuest Service OrganizerHotel Palladium Cala Llonga

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hole package amazing staff were outstanding cauld not do enough for you
Stayed 10 nights in Oct 2022
Response from Isidor. on 17 Oct 2022
Dear,Thank you so much for choosing our Palladium Cala Llonga as your holiday destination in Ibiza. We are glad that everything has been perfect during your stay and we want to thank you for your nice words the appreciating the great job that our staff doWe are looking forward to welcoming you again. Kindest regards, Isidor.Hospitality Manager

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness
Most of the Staff were friendly and helpful Area very quiet. Outside hotel not much to do. Hotel needs wee bit updating. Good good. Pool area lovely. But not much to do in evening other than hotel entertainment overall a lovely week
Stayed 7 nights in Sep 2022
Response from Isidoro on 27 Sept 2022
Dear Jacqueline,Thank you so much for choosing our Palladium Cala Llonga as your holiday destination in Ibiza. We are glad to now you had a lovely week with us and that you enjoyed our lovely outdoors areas around the pool, and the friendly staff. Thanks also for the feedback regarding the need of updating, we are working on it.Kindest regards, Isidor.Hospitality Manager

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't be disappointed...food is fab!
We arrived to a friendly and helpful reception team who were there throughout our stay, answering questions each time we needed them. The food and restaurant...well this was definitely a surprise! It exceeded our expectations. Choices changed daily and admittedly a couple of choices needed some seasoning but there were so many choices it didn't matter! The pool area had a decent amount of sun loungers although depending on the time of day depended on which ones were in the sun but there are two lower decks close to the sea where you can't hear anything but the waves!!! It's about a 20/25 minute cab from Hi/Ushuaia and around €25. All in all I will 100% be staying here again!
Stayed 5 nights in Sep 2022
Response from Isidoro on 19 Sept 2022
Dear Sarah, Thank you very much for your positive review about your stay in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and you had a great holiday. We feel very proud to read such a comment, appreciating the hard work of our staff, the facilities of the hotel, the drinks quality, the cleanliness of rooms, the variety of the food and the entertainment.Thanks once again, and we hope to see you very soon in the Palladium Hotel Cala LLonga.You will be more than welcome!!!Kind regards,Isidoro.Hospitality Manager.

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Florian

Stayed 1 night in Aug 2022
Response from Isidoro on 11 Aug 2022
Dear Florian, Thank you very much for your nice review about your stay in the Palladium Hotel Cala Llonga. We are pleased to read that you our hotel superb in all aspects, Thank you ever so much. We hope to welcome you soon again. Kind regards, Isidoro. Hospitality Manager

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location
Really good stay, great location.
Stayed 5 nights in Jun 2022
Response from Isidor on 24 Jun 2022
Dear guest , We would like to thank you for taking a minute and write about us. It is our pleasure to know that we could meet the expectations you were seeking for in your holidays, each one of our staff members puts a lot of effort daily in order to guarantee you an unforgetable experience in the Palladium Hotel Cala Llonga. We truly hope to see you soon again! Kind regards, Isidor. Hospitality Manager

10/10 Excellent

Arielle, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gorgeous stay at this hidden away dreamy hotel. Gorgeous part of the island too.
Stayed 1 night in Jun 2022
Response from Isidor on 24 Jun 2022
Dear Arielle, Thank you very much for your nice review about your stay in the Palladium Hotel Cala Llonga. We are pleased to read that you were so impressed with our beautiful location. We hope to see you soon again, you will be more than welcome. Kind regards, Isidoro. Hospitality Manager

2/10 Terrible

Erika Yazmin

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2021

4/10 Poor

Dennis Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome we received as soon as we walked through the door. Staff are very friendly. Food is excellent
Stayed 7 nights in Oct 2019
Response from Isidoro. on 27 Oct 2019
Dear guest, Thank you very much for your positive review about your stay in our hotel. We are pleased to see that you were satisfied from the very first moment you walked through the door. Thanks for appreciating the friendliness of the staff and the quality of our food. In the next visit of the hotel you will be more than welcome. Kind regards, Isidoro. Hospitality Manager.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
This is the right hotel for a certain type of Traveller. Unfortunately we are not that type of Traveller. The hotel as a whole is extremely dated, and there are no relaxation areas other than the sunbeds by the pool. The activities are intrusive to anyone just trying to relax and read a book. The restaurant is not very well lit. The entertainment Area is full of columns which makes it difficult to see performances. Buffet is just okay but gets very samey.
Stayed 4 nights in Oct 2019
Response from Isidoro. on 19 Oct 2019
Dear guest, We take very seriously your comments and we will look into it. It is good to know that we can improve much more so that we can provide a better service to our future guests. We take into our action plan your comment regarding the outdated hotel, the entertainment intrusiveness, the columns at the entertainment area, the poor lighting at the restaurant, the lack of relaxing area and the variety of food. We hope you give us the opportunity to welcome you back in the future. Best regards. Isidoro Hospitality Manager.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time all inclusive
It was our first ever all inclusive holiday and we stayed for 3 nights in October 2019. We loved the hotel, being on the water was just gorgeous and the views are incredible. The bars and lovely, as is the restaurant. My 5 star review is based on this being a 4 star hotel but its doing everything right and we had a great time.
Stayed 1 night in Oct 2019
Response from Isidoro. on 19 Oct 2019
Dear Grace, Thank you so much for choosing our Palladium Cala LlongaHotel as your holiday destination in Ibiza. We are glad that everything has been perfect during your stay and we want to thank you for your nice words appreciating the views, the bars and restaurants. We feel proud to make you feel confortable. We are looking forward to welcome you again. Kindest regards, Isidor. Hospitality Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff.. lots of entertainment to suit all adult ranges and abilities...
Stayed 3 nights in Oct 2019
Response from Isidoro. on 19 Oct 2019
Dear guest, Thank you very much for your positive review about your stay in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and you had great holiday. Thank you as well for your compliment concerning our staff. We hope to welcome you soon again. Kind regards, Isidoro. Hospitality Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The food was excellent, great location with an amazing staff.
Stayed 2 nights in Oct 2019
Response from Isidoro. on 13 Oct 2019
Dear guest, Thank you so much for choosing our Palladium Cala LlongaHotel as your holiday destination in Ibiza. We are glad that everything has been perfect during your stay and we want to thank you for your nice words the appreciating the great job that our staff do, our food and the location. We are looking forward to welcome you again. Kindest regards, Isidor. Hospitality Manager

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet secret
Had three days in Cala Llonga. This is a quiet time in the cove perfect for a rest. Which is what we wanted
Stayed 2 nights in Sep 2019
Response from Isidore Hospitality manager on 4 Oct 2019
Dear Helen It was a pleasure for all of us to had you in our hotel and serve you during your stay in Ibiza. We are glad to known everything was ok and you had a great and relaxing stay. On your next visit, which we hope will be soon, do not hesitate to contact us. Sincerely Isidore Hospitality manager Palladium Hotel Cala Llonga

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Isidoro. Hospitality Manager on 6 Oct 2019
Estimado cliente, Fue para todos nosotros un verdadero placer recibirles y atenderles durante su estancia en Ibiza. En su próxima visita, que esperamos sea pronto, no dude en ponerse en contacto con nosotros. Atentamente, Isidoro. Hospitality Manager Palladium Hotel Cala Llonga

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool areas were fantastic. Enough sun loungers for everyone with parasols and tables for each pair. The areas were always clean and the toilets were clean, fresh and smelt great every time I visited. The staff could not be any more helpful and friendly. The entertainers were BRILLIANT. The choice of food was excellent and always fresh.
Stayed 4 nights in Aug 2019
Response from Isidor. Hospitality Manager on 31 Aug 2019
Dear guest, Thank you very much for choosing our Palladium Cala Llonga Hotel for your holidays and also for sharing your experience on Expedia. We are happy to learn that your stay with us was enjoyable, and you were pleased with the pool facilities, cleanliness and our staff, specially with our entertainment staff. We appreciate your nice words, they do really work hard We are looking forward to welcome you again. Best regards, Isidor, Hospitality Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Isidoro. Hospitality Manager on 22 Aug 2019
Dear guest, Thank you for sharing your experience at Palladium Hotel Cala Llonga to contribute to the constant improvement of our service. We sincerely regret that we did not fully live up to your expectations. We are confident that we will soon be able to welcome you again at the Palladium Hotel Cala Llonga. Warmest regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Overall a nice hotel in a beautiful location with generally very friendly staff. I however paid A LOT to stay here, admittedly last minute and in August so would expect small things to be right such as enough sunbeds / umbrellas to be available, not to be able to hear people talking / doors slamming in the corridors and for the room not to smell like the person that was in it before.
Stayed 4 nights in Aug 2019
Response from Isidor. Hospitality Manager on 20 Aug 2019
Dear guest, Firstly, we would like to thank you for the time taken to write to us with your comments, as any information provided by our customers is greatly appreciated as we strive to continually improve. We are glad to know that you had enjoyed an overall experience with us and for appreciating the beautiful location and specially the staff. Regarding the number of umbrella, we can not do very much about it because there is a local regulation and we are not allowed to put more and regarding the cleaning of the room, we fulfil a very estrict procedure. If we had known there was a smell we would have done something straightaway, like removing this smell or changing you to another room. We are looking forward to your next visit to Palladium Cala Llonga. Kindest regards Isidor. Hospitality Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice location. Town area a bit quiet but only a 15-20 minute taxi/bus to Ibiza town
Stayed 3 nights in Jul 2019
Response from Isidor. Hospitality Manager. on 1 Aug 2019
Dear guest, Thank you very much for choosing our Palladium Cala Llonga Hotel for your holidays and also for sharing your experience on Expedia. We are happy to learn that your stay with us was enjoyable, and we are indeed greatful for giving us 5 out 5. We are looking forward to welcome you again. Best regards, Isidor, Hospitality Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, regarding the food the buffet is full of choices all day specially lunch and dinner time The hotel is a bit far from the main attractions in IBIZA but absolutely will come back again and live the same experience!!
Stayed 3 nights in Jul 2019
Response from Isidor. Hospitality Manager on 24 Jul 2019
Dear guest, Thank you so much for choosing our Palladium Cala LlongaHotel as your holiday destination in Ibiza. We are glad that everything has been perfect during your stay and that you enjoy very much our buffet restaurant. We are looking forward to welcome you again. Kindest regards, Isidor. Hospitality Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of sunbeds, clean and excellent food. Some areas need a refresh - the corridor decor is old and tired. Entertainment could be better.
Stayed 11 nights in Jun 2019
Response from Isidoro. Hospitality Manager on 17 Jul 2019
Dear guest, Thank you very much for your feedback and for sharing your recent experience at the Palladium Cala Llonga Hotel on Expedia. We are happy to know that you enjoy the food, the cleaninness. We also take down your suggestions in consideration. We are looking forward to welcome you very soon. Kind regards, Isidor, Hospitality Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from Isidor on 13 Jul 2019
Caro ospite, Grazie mille per aver scelto il nostro Palladium Cala LlongaHotel come destinazione per le tue vacanze a Ibiza. Siamo lieti che tutto sia stato perfetto durante il vostro soggiorno e vogliamo ringraziarvi per le vostre belle parole per aver apprezzato l'ottimo lavoro che il nostro staff fa ogni giorno per far sentire i nostri ospiti a proprio agio in albergo. Non vediamo l'ora di darti il benvenuto di nuovo.   Cordiali saluti, Isidor. Responsabile ospitalità

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, pool and beach access is a plus
Stayed 2 nights in Jul 2019
Response from Isidoro. Hospitality Manager. on 10 Jul 2019
Dear guest, Thank you so much for choosing our Palladium Cala LlongaHotel as your holiday destination in Ibiza. We are glad that everything has been perfect during your stay and we want to thank you for appreciating our location and the great job that our staff do every day to make our guests feel comfortable in the hotel. We look forward to the pleasure of welcoming you again. Best regards. Isidoro. Hospitality Manager

8/10 Good

IK, US

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very picturesque location, quiet, retiree oriented (at least in June). Quite clean, staff is friendly, the buffet options are plentiful and delicious, but the free alcohol choices are quite limited (unlike Mexican resorts, for example). The nearby beach is family and kids oriented. Unfortunately, smoking is allowed on the public beach. Takes about 20-30 minutes to get to the town of Ibiza (20-25 euro by taxi, but a public bus is available once or twice an hour for 3 euro, the last one departs around 8:30 PM from Cala Llonga). NEGATIVE: the beds are absolutely horrible, never seen anything like that in 20 years in any hotel we stayed all over the world. And we don’t have any musculoskeletal conditions and our standards for comfort are definitely average or below average.
Stayed 5 nights in Jun 2019
Response from Hospitality Manager. on 1 Jul 2019
Dear guest, Firstly, we would like to thank you for the time taken to write to us with your comments, as any information provided by our customers is greatly appreciated as we strive to continually improve. We are glad to know that you had enjoyed an overall experience with us. We really appreciate your positive comments about our cleaningness, buffet restaurant and specially about our staff. They work very hard. On the other hand, we feel sorry to hear that we did not fulfill your satisfaction at some points. We are working hard in order to improve our services provided. We are convinced of being able to reach your expectations on your next visit to Palladium Cala Llonga. Kindest regards Isidoro. Hospitality Manager.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic food, beautiful views, close to the beach. We had a great 3 night break. We will definitely return.
Stayed 3 nights in May 2019
Response from Isidor. Hospitality Manager on 7 Jun 2019
Dear guest, Thank you so much for choosing our Palladium Cala Llonga Hotel as your holiday destination in Ibiza. We are glad that everything has been perfect and that you enjoy the food, the place, the views. We look forward to the pleasure of welcoming you again and with the hope that you will spend another unforgettable stay. Kindest regards, Isidor. Hospitality Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach location,facilities were great. Local bus into Ibiza town, taxi back.Staff were great, food was excellent, entertainment very good.
Stayed 3 nights in May 2019
Response from Isidoro on 9 May 2019
Dear guest, Thank you so much for choosing our Palladium Cala LlongaHotel as your holiday destination in Ibiza. We are glad that everything has been perfect during your stay and we want to thank you for appreciating the great job that our staff do every day to make our guests feel comfortable in the hotel. Thank you for your nice words in this web. We look forward to the pleasure of welcoming you again and with the hope that you will spend another unforgettable stay. Kindest regards, Isidor. Hospitality Manager

10/10 Excellent

Greg, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location and better staff!
Me and my girlfriend spent 5 nights here and could not believe how lucky we were to this place. The hotel and location were perfect for us and the staff were fantastic, Nacho and Alessia were both on form every day and always putting a smile on our faces, both full of enthusiasm and always had smiles on there's and our faces!! All the other staff were very helpful and made us feel welcome from the moment we walked through the door! Would recommend this place to anyone and if we get a break without the kids again I'm sure this will be top of the list of places to go
Stayed 5 nights in Oct 2017
Response from Hospitality Manager on 28 Oct 2017
Dear Greg, Thank you very much for have chosen Palladium Cala Llonga as a holiday destination. We are pleased to know you had such a fantastic time with us and that you felt lucky to be here. We really appreciate your lovely words about our helpful and friendly staff, especially Nacho and Alessia who always put a smile on our customers faces. We will be more than happy if you come next season again. You will be more than welcome. Our best regards, Eva Jiménez Hospitality Manager Palladium Cala Llonga

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel in a beautiful location. Great room with fantastic views.unfortunately there were a couple of let downs, very limited food for vegetarians I ate mostly salad and chips. We also found the evening entertainment very poor. Overall we had a very relaxing stay and would visit again.
Stayed 4 nights in Oct 2017
Response from Hospitality Manager on 25 Oct 2017
Dear customer, Thank you very much for the time you have spent writing your feedback. We would like to apologize for not having succeeded your expectations in terms of entertainment and vegetarian food. It is true that we informed you to speak with our Maître Coni in order to make your stay better. On the other side, we are more than happy to know you had such a relaxing stay with us and you enjoyed our fantastic views, as well as our location. You are more than welcome! Do not hesitate to contact us when you visit Cala Llonga. Our best regards, Eva Jiménez Hospitality Manager Palladium Cala Llonga

6/10 Okay

arlene, cambs

Liked: Staff & service
2nd visits
This is our 2nd time here and it's not very often that I return but I had been impressed with our first visit and needed a wee last minute week in the sun. Great location and great staff. Food not as good as last time and my husband who is vegetarian struggled as the hotel insisted on adding ham pieces to pasta and potato dishes and composite salads. Food was repetitive for my husband. Lots of cheese salads I enjoyed the food. The rooms are ok and would benefit from a refresh. Bed a bit hard. Staff lovely. I already have told the hotel about our veggie struggle but they should listen it's 2017 and vegetarians and flexitarians are amongst us .
Stayed 6 nights in Sep 2017
Response from Hospitality Manager on 10 Oct 2017
Dear Arlene, Thank you very much for the time you have spent writing your feedback to let us know how was your second experience. We would like to apologize for not having exceeded your husband's expectations in terms of Vegetarian Food. Thanks of this comments, we could take it into account and improve every season more. We are delighted to know you had a good impression again with the location and staff, I would personally transmit your comments to all of them. I am sure that this will make their day. Do not hesitate to contact me next time you visit Ibiza. Our best regards, Eva Jiménez Hospitality Manager Palladium Cala Llonga

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Excellent stay, room with a sea view. Clean throughout, hotel staff friendly and efficient. Great choice of food, daily mix of meats, fish and vegetables – heathy options and indulgent desserts. Inclusive of many alcoholic spirits and soft drinks all day through. Swam in the pool daily, and the sea. Beach a stones throw away. Visited the hippy market via boat (£16€). Weather fantastic, would definitely return again. Recommended.
Response from Hospitality Manager on 21 May 2017
Dear Mark, Thank you very much for the time writing this review about your stay at Palladium Hotel Cala Llonga. It has been a pleasure for us to have you stayed here and we are very happy to know that you enjoyed our facilities, food and with our staff. We are delighted to know that the hotel has fulfill your expectations. We are looking forward to welcoming you in a near future. Best regards, Hospitality Manager