It was a great place to relax with family. We had a good time even though the weather tried to keep us inside. When we decided to settle in for the night the staff came out to help light the fire place, which provided a nice relaxing place to chat for a few hours. The staff was also very helpful with our room service requests. The only complaints that we had were that the jacuzzi was closed, which would've been a great place to relax on a cold evening and the $pricey meal (meats) weren't fresh, they seemed as if they were frozen by the way they were cooked. Also, the room we almost took had old carpeting which was a bit musty, I don't think carpeting is a good idea in such a moist area. Other than that, we loved it and would recommend it to friends and family.