Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Sonesta Simply Suites Huntsville Research Park

2.5 out of 5
Sonesta Simply Suites Huntsville Research Park
201 Exchange Place, Huntsville, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 252 out of 456 reviews" "
Rating 8 - Good. 147 out of 456 reviews" "
Rating 6 - Okay. 33 out of 456 reviews" "
Rating 4 - Poor. 15 out of 456 reviews" "
Rating 2 - Terrible. 9 out of 456 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very clean, spacious and well-equipped. We would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Lynne on 26 Mar 2024
Hello, We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excellent

Saya

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Dec 2023
Response from Lynne on 22 Mar 2024
Hello, We are so happy that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2024
Response from Lynne on 19 Mar 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleanliness and quiet environment
Stayed 1 night in Mar 2024
Response from Lynne on 19 Mar 2024
Hello, We are so happy that you enjoyed your stay with us. Thank you for your feedback.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and quiet. No issues….would stay here again.
Stayed 1 night in Feb 2024
Response from Jennifer Middleton, Director of Sales on 4 Mar 2024
We are so glad you had a comfortable stay with us! Guest service and cleanliness are a top priority! We hope to see you again soon!

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service
Felt clean and safe. Staff was very friendly. Gym was not great just because of how tight the space is. Felt awkward to workout when someone else is in there just because you’re right next to each other but I’m just grateful there was a gym so not complaining about that
Stayed 2 nights in Feb 2024
Response from Jennifer Middleton, Director of Sales on 4 Mar 2024
Thank you for your feedback! We are so pleased you enjoyed your stay, and we had everything you needed. Noticeably clean rooms are definitely a top priority for us! We hope you will always choose Sonesta Simply Suite whenever you are in the Huntsville area.

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
This property was OK as hotels go. Clean. Room was smaller than expected. I did not like the $100 damage deposit that had to be put down once I got to check in. I didn't see that anywhere in the reservation info. The credit was supposed to be within 10 days and I have yet to see it 20 days later.
Stayed 1 night in Feb 2024
Response from Lynne on 19 Mar 2024
Hello, Our apologies for the delay of your deposit. Please contact the hotel directly for assistance and ask for extension 415. Thank You

8/10 Good

Diane, Dothan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, comfortable bed. Kitchen area was well setup for meal preparation
Stayed 2 nights in Feb 2024
Response from Lynne on 19 Feb 2024
Hello, Thank You for filling out our survey. We appreciate your feedback.Thank You

2/10 Terrible

Rachel, Doral

They didn’t have my room available even though I paid for it
Stayed 1 night in Feb 2024
Response from Jennifer Middleton, Director of Sales on 4 Mar 2024
We are so sorry that something was amiss with your reservation, and we are working to make sure this does not happen again. We hope you will give us another try the next time you are in the area. You can always call me if you have any challenges, and I am happy to help.

8/10 Good

Serena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nice.
Stayed 2 nights in Feb 2024
Response from Lynne on 12 Feb 2024
Hello, Thank You for taking our survey. We appreciate your feedback.

10/10 Excellent

Xavier

Liked: Cleanliness
Staff was nice, room was clean , shower was excellent
Stayed 2 nights in Feb 2024
Response from Lynne on 12 Feb 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. Guy at the counter was cool. The hotel fell like it needs an update. Definitely some smells in the elevator and even walking into my room but overall for one night it wasn't bad. Check out is at 11 and i had room service coming in a little after 10am so that was bs. But again, overall stay wasn't horrible
Stayed 1 night in Feb 2024
Response from Lynne on 12 Feb 2024
Hello, Our apologies for the issues you had during your stay. We will address the issues accordingly. Thank You for your feedback.

10/10 Excellent

Luis

Stayed 1 night in Jan 2024
Response from Lynne on 21 Mar 2024
Lynne, We are so happy that you enjoyed your stay with us. Thank You for your feedback.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynne on 2 Feb 2024
Hello, Thank You for staying with us. We appreciate your feedback.

8/10 Good

Sarah

Stayed 2 nights in Jan 2024
Response from Lynne on 21 Mar 2024
Hello, Thank You for your feedback.

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
I was happy that the rooms were extremely clean and it was very quiet. I would stay again.
Stayed 1 night in Jan 2024
Response from Lynne on 26 Jan 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

8/10 Good

BENITO, SAN ANTONIO

Business traveller
Liked: Cleanliness, amenities
Seemed like suspicious people were walking around in the hotel and several times, people were seated in their vehicles waiting for hour or more due to unknown reasons. Also there were people parked in the handicap parking without permits and we couldn't park there because of this.
Stayed 6 nights in Jan 2024
Response from Lynne on 12 Feb 2024
Hello, We apologize for the issues that you had during your stay. We will address these issues accordingly. Thank You for your feedback.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique that I can pin point… just a good stay.
Stayed 3 nights in Jan 2024
Response from Lynne on 16 Jan 2024
Hello, We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excellent

Kurt

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Lynne on 16 Jan 2024
Hello, We are happy to hear that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Staff were nice and helpful. Clean & room smelled great!
Stayed 1 night in Jan 2024
Response from Lynne on 16 Jan 2024
Hello, We are so happy to hear that you enjoyed your stay with us. Thank You for your feedback.

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynne on 9 Jan 2024
Hello, Thank You for staying with us. We appreciate your feedback.

8/10 Good

Josette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynne on 23 Feb 2024
Hello, Thank You for taking our survey. we appreciate your feedback.

8/10 Good

Josette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lynne on 9 Jan 2024
Hello, Thank You for staying with us. We appreciate your feedback.

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, I was shocked when I arrived. The 1st room we had DID NOT look like what I saw online. The second room we could not get in, and the third room was better than the first. I had a lot of mixed emotions about this property. Excellent front office staff, but the hallway had a funny smell I didn't care for. Clearly the place has been or is still undergoing major renovations.
Stayed 1 night in Jan 2024
Response from Lynne on 7 Jan 2024
Hello, Our apologies for the issues that you had while staying with us. Thank You for your feedback

2/10 Terrible

Dennis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is still going through renovation so there is still paint and new carpet odor which has lessoned in two weeks and will likely be gone soon so no biggy. What is a big deal is they have listed is handicap accessable and walk in shower. Even when you call on phone but when you get here different story. I guess there is one on the second floor but that floor is not ope It does not have proper approval yet. We have room with a bedroom. The we are leving weeks early as the lack of ventaltation is too hard to brathe. HVAC is in the living area. The punched small hole throuh wall for the heat to get to bedroom. It is 20 degrees Fahrenheit is no venilation. It is sad but most room doors are cracked open with deadbolt aet night. A walk around rhe hotel shows windows open an inch or two even windows are also cracked open if you walk the hotel outside. outside that doesnt work well. There basicLly is no ventilation. O 1
Stayed 6 nights in Dec 2023

10/10 Excellent

Erica

Stayed 1 night in Dec 2023
Response from Lynne on 7 Jan 2024
Hello, We appreciate you staying with us. Thank You for your feedback.

10/10 Excellent

Peggy, Athens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to Bridgestreet shopping mall! This area is nice and quite and the staff were always helpful.
Stayed 5 nights in Dec 2023
Response from Lynne on 7 Jan 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities
Helpful & generous staff. Kitchenette was handy. Comfortable bed.
Stayed 5 nights in Dec 2023
Response from Lynne on 28 Dec 2023
Hello, We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excellent

BENITO, SAN ANTONIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lynne on 27 Dec 2023
Hello, Thank You for taking our survey. We appreciate your business.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Lynne on 27 Dec 2023
Hello, Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was friendly and was welcoming thank you so much for making our stay a great experience
Stayed 3 nights in Dec 2023
Response from Lynne on 27 Dec 2023
Hello, Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

Mohammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff. Clean and spacious apartment. Near shopping and restaurants. It was a great visit.
Stayed 1 night in Dec 2023
Response from Lynne on 27 Dec 2023
Hello, We are so happy that you enjoyed your stay. Thank You for your feedback.

6/10 Okay

Charles

I didn’t get the room I requested and ants.
Stayed 4 nights in Dec 2023
Response from Lynne on 27 Dec 2023
Hello, Our apologies for the issue that you had while staying with us. This issue has been corrected. Thank You for your feedback.

6/10 Okay

Charles

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Lynne on 27 Dec 2023
Hello, We appreciate you staying with us. Thank You for your feedback.

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Lynne on 27 Dec 2023
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

David, Athens

Stayed 6 nights in Dec 2023
Response from Lynne on 27 Dec 2023
Hello, Thank You for staying with us. We appreciate your feedback.

6/10 Okay

Monty

Stayed 1 night in Dec 2023
Response from Lynne on 22 Dec 2023
Hello, Thank You for staying with us. We appreciate your feedback.

10/10 Excellent

McKenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lynne on 22 Dec 2023
Hello, We are so happy that you enjoyed your stay with us. Thank You for your feedback!

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2023
Response from Lynne on 7 Jan 2024
Hello, We are so happy that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I typically stay at cheap dives to save a few bucks. Mostly because I'm doing out of town events for extra income and saving money on hotels doesn't hurt. I deeply regretted my last two choices. Oh the horror stories I could tell. Suffice to say never again! I finally decided to spend an extra $50 for a two night stay at the Sonesta Simply Suites. The staff were super friendly and helpful and the room was nice. Nicer than I expected. The internet worked although a tad slow but not a deal breaker. But the defining thing for me? It was quiet. I never heard any extraneous noise beyond the climate control that runs constantly and cannot be turned off. In fact, that was the only annoying issue for me. Still, I got used to it. Beyond that, I felt like I was the only one on my floor. Would I stay here again? Yep. Well worth the extra money.
Stayed 2 nights in Dec 2023
Response from Lynne on 19 Dec 2023
Hello, We are so happy that you enjoyed your stay with us. Thank You for your feedback.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lynne on 19 Dec 2023
Hello, We are so happy that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here.
Stayed 1 night in Dec 2023
Response from Lynne on 12 Dec 2023
Hello, Thank You for staying with us. We appreciate your feedback.

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, great price
This is a no frills suite style hotel that has everything you would need for an extended stay. (Kitchenette, dishes etc). Quite neighborhood, central to most everything and the staff was friendly and courteous. For the price we thought it was just right!
Stayed 3 nights in Dec 2023
Response from Lynne on 12 Dec 2023
Hello, Thank You for staying with us. We appreciate your feedback!

10/10 Excellent

John-Nancy-

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Great place to stay for short term or long term stay.
Stayed 2 nights in Dec 2023
Response from Lynne on 12 Dec 2023
Hello, We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excellent

Elliott

Stayed 1 night in Dec 2023
Response from Lynne on 12 Dec 2023
Hello, We are so happy that you enjoyed your stay. Thank You for your feedback.

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are very friendly and especially Julie
Stayed 1 night in Dec 2023
Response from Lynne on 5 Dec 2023
Hello, We are so pleased that you enjoyed your stay with us. Thank You for your feedback!

10/10 Excellent

Vannah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable
Stayed 2 nights in Nov 2023
Response from Lynne on 5 Dec 2023
Hello, Thank You for staying with us. We appreciate your feedback!

10/10 Excellent

Glorimar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Stayed 4 nights in Nov 2023
Response from Lynne on 5 Dec 2023
Hello, Thank You for filling out our survey. We appreciate your feedback!

10/10 Excellent

Eillene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break-away
Stayed 5 nights in Nov 2023
Response from Lynne on 5 Dec 2023
Hello, Thank You for staying with us. We appreciate your feedback!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Julie at check in was great! The other lady who recommended West End Grill knew what she was talking about! Immediately entering our room we found the coffee decanter was broken. We tried to call the front desk only to discover the phone also didn't work. After using our cell to contact the front desk replacements for both were brought within 20 mins. Great service and very friendly people!
Stayed 1 night in Nov 2023
Response from Lynne on 4 Dec 2023
Hello, Thank you for staying with us! We appreciate your Feedback!