Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Dec-2014
Pros: Located right near Space and Rocket Museum. I also liked having a kitchen.
Great deal and a very nice room. Clean, well kept etc. Would definitely stay here again.
Comment from Hotel Management
15-Dec-2014 by Operations Manager, Hotel Management
Thank you for your positive comments, we look forward to seeing you on your next visit to Huntsville
4 out of 5
Recommended
for Everyone
by A verified traveller

Normal

Posted 20-Nov-2014
Pros: The stove and large desk...but mostly the location and price.
Cons: Honor system for the kitchen area was odd, I don't know if it was bad, though.just scared me, I didn't partake. The climate control system can be odd
Location: Right next to the rocket center, a must if you are staying in the area and don't want to pay the premium hotels
The only thing odd about this hotel is the honor system for the Kitchen. Other than that, has a little stove and all the normal niceties that you expect from a hotel/motel. In fact, I would say the size of the rooms, the large desk and the stove top make it a little MORE than I expected rather than less.
Comment from Hotel Management
24-Nov-2014 by Operations Manager, Hotel Management
Thank you for your kind comments. We hope to see you on your next visit. The Candlewood Cupboard does work on the honor system, we trust our guest to take responsibility for any purchases they have and normally operates without incident.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland CT

Enjoyable visit

Posted 08-Sep-2014
Visiting family in Huntsville and returned to the Candlewood Suites that we stayed at in 2013. Very congenial staff, convenient to everything, be it historic, educational, shopping, or entertainment.
Comment from Hotel Management
20-Sep-2014 by Heather, Hotel Management
Thanks for taking the time to share your comments. I hope you continue to choose to stay with us.
Comment from Hotel Management
19-Sep-2014 by Heather, Hotel Management
Thank you for sharing your comments. And I am glad you continue to choose us when you are in the area.
5 out of 5
Recommended
by KTWfrom Asheville, nc

Posted 07-Sep-2014 on Hotels.com
Great place, friendly staff, affordable.
Comment from Hotel Management
15-Nov-2014 by Heather, Hotel Management
Thanks for taking the time to share your comments. I hope you stay with us again next time you are in Huntsville.
Comment from Hotel Management
15-Nov-2014 by Heather, Hotel Management
Thanks for sharing your comments! Hope you continue to stay with us!!!!
5 out of 5
Recommended
for Business Travellers
by Federal Officerfrom Atlanta Georgia

Federal Officer

Posted 27-Aug-2014 on Hotels.com
I have been staying here for years and enjoy every stay. Service is always great, rooms clean and prepared as if you were at home. I am a professional drag racer so the location great. Easy access to the main highways, shopping centers, and eateries. THE BAD: About a month ago my credit card info ended up in Tampa Florida and on 08/23/2014 I observed an employee take my credit card to a back desk and writing down my info on here hand after she had checked me in. she told me that it was ok to do so until I showed her my Federal officer badge, she then stated she will bring it back to the front desk.
Comment from Hotel Management
08-Nov-2014 by Heather, Hotel Management
I am glad that you always enjoy our services and your stay. It is disappointing to hear that you felt the front desk person was copying your credit card information down. It was my understanding that she showed you that what she was writing down the room numbers. She only took your credit card to swipe it at the 2nd terminal, due to the other terminal processing other information. We do not write down guests credit card information due to us understanding the security risk. If you have any questions or concerns, please feel free to contact me. I do hope you choose to stay with us again.
3 out of 5
Recommended
by Maryettafrom Memphis

Very Loud Air Conditioning Unit

Posted 22-Aug-2014 on Hotels.com
It was fair, but I would not stay there again. The air conditioning unit fan was extremely and I could not turn it off , plus there was an unexplained charge of $25 on my credit card.
4 out of 5
Recommended
for Business Travellers
by Rondafrom Lexington

Posted 04-Aug-2014 on Hotels.com
Nice staff. Clean rooms. The chairs were a little run down and tone but other than that, good stay.
Comment from Hotel Management
11-Oct-2014 by Heather, Hotel Management
Thank you for taking the time to share your comments.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 01-Aug-2014 on Hotels.com
Comment from Hotel Management
08-Nov-2014 by Heather, Hotel Management
Thank you for sharing.
4 out of 5
Recommended
by Bent Erik Thomsenfrom Nibe

5 minutter til Raket centeret

Posted 31-Jul-2014 on Hotels.com
God bordplads. Køleksab, Vaskeforhold.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 26-Jul-2014 on Hotels.com