Cypress Lakes Resort (Pokolbin, Australia)

Rooms & Rates

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Room type

One Bedroom Spa Villa


		1 kingSofa bed. Balcony. Separate sitting area. Television with premium cable/satellite channels. Wired Internet access (surcharge). Laptop-compatible safe. Complimentary newspapers. Private kitchenette with refrigerator, microwave, and coffee/tea maker. Shower and separate jetted bathtub. Bath amenities include hair dryer and designer toiletries. Bathrobes. Clock radio, iron/ironing board, and sewing kit. Air conditioning and ceiling fan. Turndown service available on request. Non-Smoking.

Two Bedroom Villa


3 kingSofa bed. Balcony. Separate sitting area. Television with premium cable/satellite channels. Wired Internet access (surcharge). Laptop-compatible safe. Complimentary newspapers. Private kitchen with refrigerator, microwave, and coffee/tea maker. Separate bathtub and shower. Bath amenities include hair dryer and designer toiletries. Second bathroom. Bathrobes. Clock radio, iron/ironing board, and sewing kit. Air conditioning and ceiling fan. Turndown service available on request. Non-Smoking.

One Bedroom Villa


		1 kingSofa bed. Balcony. Separate sitting area. Television with premium cable/satellite channels. Wired Internet access (surcharge). Laptop-compatible safe. Complimentary newspapers. Private kitchenette with refrigerator, microwave, and coffee/tea maker. Separate bathtub and shower. Bath amenities include hair dryer and designer toiletries. Bathrobes. Clock radio, iron/ironing board, and sewing kit. Air conditioning and ceiling fan. Turndown service available on request. Non-Smoking.

Two Bedroom Deluxe


2 kingSofa bed. Balcony. Separate sitting area. Television with premium cable/satellite channels. Wired Internet access (surcharge). Laptop-compatible safe. Complimentary newspapers. Private kitchenette with refrigerator, microwave, and coffee/tea maker. Separate bathtub and shower. Bath amenities include hair dryer and designer toiletries. Bathrobes. Clock radio, iron/ironing board, and sewing kit. Air conditioning and ceiling fan. Turndown service available on request. Non-Smoking.

Three Bedroom Villa


3 kingSofa bed. Balcony. Separate sitting area. Television with premium cable/satellite channels. Wired Internet access (surcharge). Laptop-compatible safe. Complimentary newspapers. Private kitchenette with refrigerator, microwave, and coffee/tea maker. Separate bathtub and shower. Bath amenities include hair dryer and designer toiletries. Bathrobes. Clock radio, iron/ironing board, and sewing kit. Air conditioning and ceiling fan. Turndown service available on request. Non-Smoking.

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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

A resort fee is included in the total price displayed

Policies

Pets not allowed
Check-in time starts at 2 PM
Check-out time is 11 AM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room high-speed Internet (wired): AUD 24.95 (for 24 hours, rates may vary)
- Rollaway bed fee: AUD 50.00 per night
- Crib (infant bed) fee: AUD 20.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

Swimming pool - outdoor seasonal
Swimming pool - outdoor
Poolside bar
Spa services on site
Full-service health spa
Massage - spa treatment room(s)
Steam room
Sauna
Spa tub
Concierge desk
Complimentary newspapers in lobby
Room service (24 hours)
Breakfast available (surcharge)
Bar/lounge
Restaurant(s) in hotel
Multiple large conference rooms
Event catering
Exhibit space
Multiple small meeting rooms
Business center
Banquet facilities
Ballroom(s)
Internet access in public areas - dial-up
Audio-visual equipment
Internet access in public areas - surcharge
Computer rental

24-hour front desk
Porter/bellhop
Express check-out
Doorman/doorwoman
Multilingual staff
Currency exchange
Beauty services
Medical assistance available
Hair salon
ATM/banking
Gift shops or newsstand
Tour assistance
Laundry facilities
Dry cleaning/laundry service
Picnic area
Arcade/game room
Library
Patio
Fireplace in lobby
Air-conditioned public areas
Golf course on site
Tennis on site
Billiards
Wedding services
Supervised child care/activities

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Rooms

Air-conditioned accommodations at Cypress Lakes Resort offer minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Premium cable/satellite television is provided. Accommodations at this 4.5-star resort have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers.

This Pokolbin resort provides wired high-speed Internet access for a surcharge. Business-friendly amenities include complimentary newspapers and multi-line phones. Additionally, rooms include irons/ironing boards and ceiling fans. A turndown service and wake-up calls can be requested. Housekeeping is provided daily.

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Room Amenities

Cable/satellite television channels
Premium television channel(s)
Patio
Separate sitting area
Balcony
Air conditioning
Ceiling fan
Complimentary newspaper
Multi-line phone
Kitchenette
Refrigerator
Minibar
Coffee/tea maker
Microwave
Wake-up calls
Turndown service (on request)

Designer toiletries
Bathrobes
Hair dryer
Separate bathtub and shower
Extra towels/bedding in room
Sewing kit
Electronic/magnetic keys
In-room safe (laptop compatible)
Wired high-speed Internet access (surcharge)
Iron/ironing board
Daily housekeeping
Clock radio
Window opens
Sofa bed
Cribs (infant beds) available

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Dining

Cypress Lakes Resort has a restaurant serving breakfast only. 24-hour room service is available.

Recreation

Basketball on site
Bicycle rentals on site
Golf - driving range on site
Golfing on site

Hiking/biking trails on site
Playground on site
Running track/path on site
Swimming on site

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Spa

The on-site spa has massage/treatment rooms.

National Rating

This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Cypress Lakes Resort

3.0

out of 5

avg. guest rating

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A Traveller from North Coast, Australia

4.0

out of 5

“Perfect for purpose”

Travelling with husband, daughter and her partner I booked a villa. It had good living space downstairs with a kitchen, dining space, lounges and even a little gas 'open fire'. Upstairs were two ensuites bedrooms with king beds. There were also decks off one of the bedrooms and the living space. Parking was little away from the villa, but not too far. The restaurant at the resort was a little way away but there is a shuttle service which was very prompt. The restaurant meal was good. Service was a bit of an issue - drinks orders were taken at the start of the ordering process, but when we wanted another bottle of wine as our meals arrived we were told to go to the bar. A complaint to the manager resulted in a discount on the restaurant account. We weren't able to book for the restaurant which may have impacted the drink service issue??

Area recommendations

Lots of great wineries and specialty stores in the area. Lunch at Potters Brewery can get a bit busy but food good.

Manny R from Sydney, Australia

2.0

out of 5

“Not impressed”

I'm not a complainer. And if I don't like something I won't go back. But I will make the 'writing' exception in this case. Very disapointed and so not a 4.5 star hotel. Not even close. We came up to the Hunter for our wedding anniversary and enjoyed our time at the restaurants and tasting rooms. It's good we spent so much time away from this hotel .. But now for this place. Let's put aside the outdated decor .. ugly drapes ... the real 'crappy' tv .. the hard bed .. the running taps in two bathrooms ... the refrigerator that was balanced with cardboard ... the hot water system that almost gave me second degree burns .. What really 'ticked me off' was the phone call from a women at 11:02 reminding us that we needed to check out at 11:00. Now we were just about all packed up, and out of the room, but what nerve and the lack of hospitality. I've NEVER had this kind of lack of hospitality from any class hotel or resort I've ever stayed at .. and we travel a lot. My wife and I have stayed at another 'real' resort and conference centre twice in the past 10 months and wanted another experience so we chose Cypress .. Bad decision. The manangment team realnly need to consider uping your game. I meet a lot of people each week and will probably go out of my way to NOT recommend your hotel. Putting a Vogue magazine in every room doesn't make for a 4.5 star rating.

Dining

If your looking for a dining experience but not worried about the cost .. go to Muse

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