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Reviews of Homeland Hotel

3 out of 5
Homeland Hotel
35/42 Nguyen Cong Tru St., Hue, Thua Thien-Hue

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 43 reviews" "
Rating 8 - Good. 18 out of 43 reviews" "
Rating 6 - Okay. 13 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 5 out of 43 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Sarah Spear

Travelled with family
Liked: Staff & service
Excellent and abysmal. Depends on the room
The rooms are nice but two of them have a terrible mildew problem throughout the room including the mattress. Once they changed our room we were fine and the managent was wonderful and extremely helpful. I got sick after staying in the mildew room one night. Also there is construction across the street that will go on for the next year so get a back room. The workers start at 7:30 am.
Stayed 4 nights in Dec 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room in good area
Room was nice and big with a great shower in the bathroom. Bed wasn't the coziest I've ever slept in but still pretty good. Staff at reception were very helpful also.
Stayed 2 nights in Dec 2018

10/10 Excellent

Ashley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Sebastien, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, good quality/price
Overall was good. Great staff, very helpful for giving directions how to get around the area. Room was clean and comfortable. Nice clean modern glass shower, good water pressure and hot water. Breakfast was also delicious.Staff spoke fairly good english. Few things to improve, especially in terms of advertisement: There is no bar. They have local beer in a fridge. Restaurant, yes but only for breakfast. 2 problems we encountered. First, there is no elevator. Considering that you have to climb equivalent of 1 floor to access hotel lobby, we were on 3rd floor (there is 1-2-3...). Let's say we were happy not to be on 5th floor. We kind of made sure we did not forget anything in the room before going out... (make sure to ask for 1st floor if you are not in the best shape or with kids!!!). Second issue we had was the new night employee at front desk.... not one word of english... we needed soap (yes we had when we came in, bit hotel soaps being what they are, after we both took 2 showers...no more....). Employee finally understood after about 5 minutes of sign language, to finally not providing with only answer :tomorrow.. that left us bitter. Since a am a compromising person, asked front desk following day to contact manager and ask for a free late check out at 3pm since our train was at 5 and they agreed. I would return to Waterland (on first floor lol), it was well located near many restaurants, convenience, other hotels, coffee shops etc.

8/10 Good

baris, bt

Liked: Cleanliness, staff & service, room comfort
Great hotel staff
Vy and dung are very helpful with all the questions u may ask. Hotel location is great closed to bar and restaurants.u can rent bike or motorbike.quite place.u get what u pay for.recommended.

10/10 Excellent

Christine, Brisbane, Australia

Liked: Cleanliness, staff & service, room comfort
Great staff, good value for money.
The staff made this hotel. Thanks to Lyn for the chat and advice. Breakfast was good. Only negative was a mildew smell in the room. Everything clean, though. Great budget choice and easy access to local sites.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Hayley, Brisbane

Disliked: Room comfort
Basic accommodation in a handy location
good location to streets with restaurants/shops. Hidden down an alley that thankfully our taxi driver helped us find. 30 min stroll to Imperial City. Very helpful staff welcomed us with fruit, tea and biscuits. Room had some issues - very uncomfortable bed, leaky toilet and the air con wouldn't heat. Basic breakfast included. Though for $18 Aus a night we couldn't complain.

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Tu, California

MR Ryn
It was good. Staff are nice. Laundry is expensive.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice people
nice staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you paid for, still, good choice
It's a modern hotel slighty far away from the Citadel but close enough to walk. Rooms are fairly new but try to ask for the 2, 3 floor, the building doesn't have an escalator. Quite helpful staff, so, a good place to stay in the budget range of course.

8/10 Good

Kirsty, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and good location
We stayed 3 nights and had wonderful experience. We booked all our tours through the hotel and they were alright. All required a bit of travelling but it was okay. Not noisy and room is very spacious with very friendly staff. The breakfast was complimentary and it was good. Just ordinary breakfast but was convient for us. The best thing for me was that they were very helpful.

8/10 Good

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful
Very pleasant and helpful staff. The hotel manager make us feel very welcome and helpful advise. Thank you

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointed
We paid more for a deluxe room, however on the first night we were put across the road to another hotel in a horrible room. When we did get back to the right hotel we were put in a very dated room. Nothing like described or like in the pictures. Avoid this hotel or at least don't expect what you see in the pictures.

10/10 Excellent

Shelley, Auckland New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
Great value for money, lovely and helpful staff, fantastic size room for a family - we really enjoyed our stay here.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok
The staff was very gentle and kind. If you go for a simple hotel it's ok. But the hotel is more like a two star hotel. It is well situated in a quiet alley. The breakfast is simple and poor. The best choise is a Vietnamese sandwich.

8/10 Good

Vinh hu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

MitchiB, FL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, they will help u with anything and the rooms were clean. There was some mold in the bathroom but it wasn‘t that bad. The location is very good.
Stayed 3 nights in Feb 2020
Response from Homeland Hotel on 20 Feb 2020
Thank you so much for choice our hotel to stay in Hue :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Personnel tres gentil, hotel bien place Seul hic une construction en cours a cote bruyante a partir de 7h
Stayed 3 nights in Feb 2020

6/10 Okay

Charlotte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice service, not good hotel!
Very nice and friendly receptionist, nice brekkie, can even ask to have it later if you cant have it in the morning. But room was dirty, the blanket & quilt were dirty and had marks, changed 2 times, still dirty. Hot water didnt work properly.
Stayed 3 nights in Feb 2018

8/10 Good

Michal

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was almost empty, staff is friendly but they hardly speak english so it's problem to settle anything with them.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nettes kleines Hotel in zentraler Lage.
Nettes Personal und super zentrale Lage im neuen Hue. Leider kein Aufzug.
Thanks for getting in touch. We are happy to meet you at our hotel. Hopefully, we can meet you next time. Thanks for the great feedback!

2/10 Terrible

지영석, 인천

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
곰팡이 천국
벽엔 곰팡이가 피어있고 냄새는 진동한다.직원 은 친절

6/10 Okay

Hiroshi, Japan

Liked: Staff & service
静かなホテル
中通りに入ったところにあるので静かなホテルです。スタッフも優しく親切です。部屋がフロントの真ん前だったので騒音が気になりましたが、それ以外は問題ありませんでした。

6/10 Okay

Verified traveller

Liked: Staff & service
Sødt personale og velfungerede wifi. Tror vi var uheldige at få et værelse, hvor gulvet var ret beskidt.

6/10 Okay

Ka Wah, Hong kong

Liked: Cleanliness, room comfort
Location good and price good.
Location good near many restaurants and located in the city centre, staff very friendly and helpful, breakfast simple but enough and the price good.

2/10 Terrible

Emma, København

Disliked: Cleanliness, property conditions & facilities, room comfort
Kvalitet efter pris
Wifi virkede ikke Vandet gik Toilet virkede ikke som det skulle Sengen var hård

6/10 Okay

sss, kr

Liked: Cleanliness
Disliked: Staff & service
nice location
nice location. the staff is very kind at first, and she recommends many tour programs before you get into your room. if you don't accept the tour programs, from then on she become expressionless. and very poor wifi. maybe you need to buy u-sim during staying here.

8/10 Good

Camilla

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Staff & service
Service var okay på hotellet, og de kunne besvare en lang række spørgsmål. Værelset virkede dog fugtigt. Det var derfor nødvendigt med åbent vindue, hvilket resulterede i støjgener.

2/10 Terrible

Dao, ok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad hotels. this is scammer. tv and wifi not login. pls delete out to hotels

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Preiswert und durchaus ok!
Für diesen Preis sehr ok!

2/10 Terrible

Anne, Bruxelles

Disliked: Cleanliness, property conditions & facilities, room comfort
TRES DECUES
L humidite dans l hotel et toutes les chambres proposees etait tellement importante que le compteur de la chambre disjonctait regulierement. La receptionniste a essaye de nous aider au mieux mais l hotel n etait vraiment ni sain ni propre.Nous avons du chercher un autre hotel.

6/10 Okay

MooNs

Liked: Staff & service
Disliked: Room comfort
하필이면 5층에 배정되서 걸어다니는데 죽는 줄..엘레베이터 없음 ㅋㅋ
신투어에서 가깝고 도보 5분거리 위치는 좋으나(골목을 밤에 걸어가기는 좀 무섭지만) 우리는 5층에 배정되어서 (0층에서 5층까지 걸어다님-.-) 직원이 정말 친절하나, 각종 투어 권유하여 조금 부담 ㅋㅋ 5층은 습하고 춥다.

8/10 Good

Patrice, Annecy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money!
Nice hotel. Friendly and helpful staff although not everybody understands english well. Good loacation near the bar and restaurants streets. The citadelle at walking distance. The hotel will soon need some renovation and breaksfast is so so. Their ginger tea is one of the best ones ever had!

10/10 Excellent

kasper, Horsens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain about
Very nice place to stay and friendly and helpful personal.

8/10 Good

kjell robin, bra

bra beliggenhet
Dårlig hygiene, vasket ikke rommet før oppholdet va ferdig. Liten frokost. Bra service generelt.

8/10 Good

Verified traveller

Liked: Staff & service
お勧め
好き嫌いは別れると思いますが、個性ある女主人及の対応は最高です。 場所は裏路地に有るのでわかりずらいです。

6/10 Okay

Jakob M, Eksjö

Liked: Staff & service
Good hotel considering the prize
We stayed 3 nights at waterland hotel in Hué. Considering the prize (we payed 10 USD/night) and that's with breakfast included, you're getting extremely much bang for the buck. We also left some clothes for washing and got them back ironed and nicely folded - very nice. The service was also good and the staff welcomed us with a free banana shake and a fruit plate as well as smiles - big upps. On the downside, the water preassure in the shower was very low and that made it a bit difficult to shower, but in total, I would absolutely recommend waterland hotel.

6/10 Okay

Cô Nhài, Phap

bon rapport qualité prix - bien situé - calme
C'est un hôtel que je connais bien puisque je viens chaque année et ce depuis son ouverture.

8/10 Good

六地蔵, 日本, 群馬県

Liked: Cleanliness, staff & service
個人・カップルに最適。
価格・場所・清潔度はほぼ満足。　細い路地を入っていくので分かりずらいが、他のホテルの近辺なので問題は無し。エレベーターが無いのが大変。チェックインのとき、荷物を運び上げてくれた。