Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Muy agradable, buena ubicacion.

Posted 04-Jun-2015
Sobresale la gentileza de todo el personal del hotel. Nos recibieron como si fueramos familia. Gracias a Jennifer, Amy y Catherine. La pasamos super bien!
5 out of 5
Recommended
for Everyone
by A verified traveller from 東京

日本語の勉強に熱心なスタッフがたくさんいるホテル

Posted 05-May-2015
Pros: ホテルのスタッフの方の対応が素晴らしいです。みんな日本語が少しわかるようで、特にAmyさんは日本語で会話ができます。英語、ベトナム語の苦手な日本人の方に特におすすめのホテルです。
Cons: 場所がとてもわかりづらいので、せめて路地に入るところにわかりやすく看板がでているとありがたいです。
Location: 街の中心から少し離れていますが、歩いて行ける距離なのであまり気にならないです。
場所がわかりづらく、部屋からの眺めも良くないですが、それを補ってホテルスタッフの方の対応が素晴らしいです。
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne Australia

Wonderful hotel

Posted 21-Apr-2015
Fantastic staff who were always willing to assist.
4 out of 5
Recommended
for Everyone
by A verified traveller from Fredericton, NB, Canada

Simple but clean room, great staff

Posted 13-Apr-2015
Pros: The staff was very friendly and helpful.
Cons: They need a bigger space for serving breakfast.
Location: There's good Italian food on the next street if you need some comfort food.
The rooms are not huge, but are very clean and come with all you need. I loved the view. The staff were so helpful and very generous. They arranged a great driver to take me everywhere.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Outstanding service in a Sweet Little Hotel

Posted 11-Apr-2015
Pros: The extremely friendly and helpful staff, the quiet location.
Location: Hotel is on a quiet lane, in the center of the "backpacking neighborhood." It's a quick 25-min walk to the Imperial Citadel, close to many restaurants
My husband and I spent one night at the Holiday Diamond Hotel, a small, 2-star hotel located on a quiet lane in Hue. Our room was simple, but immaculately clean and very comfortable. There were plentiful towels, and lots of extras (fresh fruit, tea, even a computer in the room for us to use!) not usually provided with hotels of this size or price bracket. (I was also happy that they provided a safe.) What really made our stay memorable, however, was the service! The largely female staff really went out of their way to make us comfortable, from offering towels when we arrived soaking wet after a rain storm to offering us a free breakfast upon our morning arrival from the night train from Hanoi. When we decided to stay another night in Hue and there was no room in their hotel, the staff even called around to find us a room at a neighboring hotel, and made sure that someone walked our bags over to the other hotel while we were out! Everyone on staff was warm, pleasant, and genuinely seemed to enjoy interacting with guests. I'm sure there are fancier places to stay in Hue, but I can't imagine anywhere nicer.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 11-Apr-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

A good stay

Posted 09-Apr-2015
Holiday Diamond is located on a rather 'quaint' side street. Whilst a small hotel, it has big hotel features (welcome/booking confirmation email, welcome fruit and drink, fresh fruit placed daily in your room, etc). Most of all, the staff are very friendly and helpful, making for a wonderful stay.
5 out of 5
Recommended
for Families
by MARINE from TOURS

Hôtel tip top

Posted 24-Mar-2015 on Hotels
L' hôtel est très bien situé et dans une petite rue calme. Les chambres sont propres, ultra-confortables et spacieuses avec des PC à disposition dans certaines. Le service est qualitatif, toute l'équipe est disponible, aux petits soins pour ses clients et très agréable. Nous avons passé un bon séjour dans cet hôtel.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

적절한 위치, 친절한 직원들.

Posted 23-Mar-2015 on Hotels
적절한 위치에 저렴한 가격으로 기분좋은 여행을 하고 왔습니다. 유적지 관람 목적으로 간 후에에서 저렴한 호텔을 찾으신다면 매우 괜찮은 조건입니다. 여행자를 위한 펍, 음식점과 신카페 등에서 멀지 않아 위치적인 장점이 매우 큽니다. 또한 호텔 직원이 중계하는 유적지 관람을 위한 프라이빗 카 서비스와 슬리핑 버스 예약 등도 좋은 옵션입니다.
5 out of 5
Recommended
for Everyone
by A verified traveller from Paris

Hôtel très accueillant, super petit dej

Posted 17-Mar-2015
Pros: Personnel très agréable et aidant. Petit déj au top
Cons: Aucun
Personnel aux petits soins, très serviable et souriant. Le petit déjeuner est varié et très copieux, un régal ! Hôtel bien situé, proche de la citadelle