Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toulouse

Très bonne accueil

Posted 26-Feb-2015
Cons: La décoration
l'hôtel est tout à fait convenable au vue du prix de la chambre, il est bien situé dans une impasse ce qui évite le bruit de la circulation, chaque chambre bénéficie d'un ordinateur portable. L'accueil du personnel est vraiment fantastique. Très bonne adresse, situé dans le centre ville.
3 out of 5
Recommended
for Couples
by A verified travellerfrom 東京

ホテルのリセプションはやり手

Posted 20-Feb-2015
Pros: 困ったら 何度も 下手な日本語交じりで 対応してくれた
Cons: Hoi Anから到着したバス停へ 3ドルでタクシーで迎えに来るといわれたが、ホテルまで歩いて5分くらいの距離だった。タクシーも来ず。 チェックアウトの際 3ドル請求されたが 勿論払わなかった。
Location: Citadel,Thiem Mu Pagoda, Tu Duc Tomb, Khai Dinh Tomb, Minh Mang Tombと全て 車で回りました。 近くの市場を回れなかったのは 心残り。
無料の朝食は余り期待できないが、ホテルのAMYさんは なかなかやり手。HUEは一晩しか時間が無かったので、HUEの観光とダナンまでの送りで、合計85ドルでアレンジしてもらった。朝8時スタートで、午後1時位まで名所めぐり(Palace,Minh Mang Tombが特にお勧め)。しかし参観料がベトナム人55K VNDに対し、外国人は80K VNDと差をつけられ 些か憤慨。 ホテルの雇われ運転手は丁度 ダナンの出身で、次のダナンへの移動がスムーズ。Hoi Anからのシャトルバスの運転手は乱暴運転で怖かったが、 今回は安全運転で助かった。
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with friendly staff.

Posted 05-Feb-2015
Nice hotel close to restaurants and shops. Very friendly and helpful staff. Good breakfast options including English breakfast. 45 mins walking distance to Imperial Citadel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Queensland, Australia

Well situated and amazing service

Posted 03-Feb-2015
Impossible to fault this hotel. Amazing staff, seriously amazing. Great facilities, brilliant rooms and the included breakfast is delicious. In Hue, don't stay anywhere else.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 한국, 창원

중심가에서 가까움.

Posted 28-Jan-2015
Pros: 직원들의 친절함.
Cons: 약간 시설이 낡긴 했지만, 이용하는데 전혀 지장이 없음.
Location: 투어 이용 후 내리는 선착장도 가깝고 근처 식당도 많아 이용하는데 아무런 불편이 없었음.
저렴한 숙박료와 중심가에서 가까운 위치와 무엇보다 친절한 직원들이 인상적인 호텔임.(심지어 엑스트라 베드 이용도 무료이며 매일 과일도 서비스함) 숙박료에 포함된 아침식사도 추가 비용없이 다른 메뉴 주문도 가능함.
5 out of 5
Recommended
for Everyone
by A verified traveller

Extremely friendly staff, good location

Posted 24-Jan-2015
We chose this hotel on the basis of previous reviews. We weren't disappointed. The staff were extremely friendly and great with our 15 month old son. The facilities are moderate - wifi, en suite bathroom with a reasonable shower. For the price, great value. They organised airport pick up and tours efficiently. Highly recommend.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane AUS

Ever so helpful

Posted 19-Jan-2015
Pros: The people, the location, and the sense of family it develops.
Cons: I found this in other hotels in Vietnam: the mattresses are too hard for my liking. But, I would rather that than too soft.
We'd finished an organised tour and were under our own organisation, flying back into Vietnam. Arriving on New Year's Eve, we were collected from the airport, without a problem, even though our plane was over two hours late. The staff, each and every one of them, made this stay marvellous. Facilities and room comfort was a step down from what we'd experienced on the organised tour (we went from 5 to 3 star), but the staff overcame that difference. They were interested in us and did absolutely everything they could to make sure we had a great stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Amazing staff, good location, nice breakfast.

Posted 21-Dec-2014
The staff here were absolutely amazing! They went out of their way to help us and look after us. Good location near all the bars and restaurants. Loved the breakfast with the mango juice, smoothies and fruit, pancakes with chocolate. Eggs were a bit overdone for sunny side up, but no big deal. There was a laptop, complimentary tea, coffee, water and fruit daily which was good. We stayed for an extra few days even though it rained every day because we loved it there so much. Would love to stay again!! Thank you so much :)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne

Best hotel experience

Posted 16-Dec-2014
I've stayed at 20+ hotels worldwide, ranging from 1 - 5 stars. The service provided by the staff at holiday diamond hotel is the best I've ever had. They are so friendly and courteous all the time. Highly recommend to anyone
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 岐阜県

ウェルカムサービスの果物の種類が多くて驚きました。

Posted 15-Dec-2014
ホテルのスタッフの笑顔が素敵でした。朝食もよかったです。ホテルは路地を入った場所にあるので雨降りに大きな荷物を持ってたどり着くのは少し大変かもしれません。