Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Amazing staff, good location, nice breakfast.

Posted 21-Dec-2014
The staff here were absolutely amazing! They went out of their way to help us and look after us. Good location near all the bars and restaurants. Loved the breakfast with the mango juice, smoothies and fruit, pancakes with chocolate. Eggs were a bit overdone for sunny side up, but no big deal. There was a laptop, complimentary tea, coffee, water and fruit daily which was good. We stayed for an extra few days even though it rained every day because we loved it there so much. Would love to stay again!! Thank you so much :)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne

Best hotel experience

Posted 16-Dec-2014
I've stayed at 20+ hotels worldwide, ranging from 1 - 5 stars. The service provided by the staff at holiday diamond hotel is the best I've ever had. They are so friendly and courteous all the time. Highly recommend to anyone
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 岐阜県

ウェルカムサービスの果物の種類が多くて驚きました。

Posted 15-Dec-2014
ホテルのスタッフの笑顔が素敵でした。朝食もよかったです。ホテルは路地を入った場所にあるので雨降りに大きな荷物を持ってたどり着くのは少し大変かもしれません。
4 out of 5
Recommended
for Everyone
by A verified traveller

Vriendelijk personeel

Posted 04-Dec-2014
Vriendelijke personeel en behulpzaam. Zeker een aanrader.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom America

Short stay

Posted 28-Nov-2014
Pros: Location is cool and quiet, close to the rivers and travelers part of town with its restaurants and facilities.
Location: Hue has history
Great staff. They helped us with our plans and were very knowledgeable about the town, plus an excursion to Phong Na Khe Bang.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Posted 23-Nov-2014
Very nice hotel, friendly and helpful staff, recommended!
4 out of 5
Recommended
for Everyone
by A verified traveller

Terrific staff, in a good location.

Posted 08-Nov-2014
Pros: The staff were very inviting and friendly and the room was clean and comfortable. A good breakfast was provided.
Location: The hotel was located in the centre of hue but tucked away in a quiet side street. Everything was close and easy to get around by walking.
we arrived on a hot day and the staff welcomed us with a cool drink and tried to get us in a room as quickly as possible even though we were early. The hotel itself was comfortable , in a central location but tucked away in a quiet side street. What really made this experience great was the staff who were so friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Malaysia

Great Value

Posted 26-Oct-2014
Pros: Friendly and helpful staff, great location, and cozy environment.
Cons: A covered walkway from the main road to the hotel (the hotel is still at its very best without it).
Location: Visit Hue Citadel, local food hunting, night market at Truong Tien Bridge, waterfront, and Dong Ba Market, all within 20 minutes by foot.
It is a small hotel in the heart of Hue, within walking distance to the Citadel, the night market at Truong Tien Bridge, and many eateries at the tourist area. The location at the inner side of the street makes it a quiet oasis within a busy city. The hotel provided exceptional services with a price of RM75 per room per night (approx. USD23). LCD flatscreen tv, unlimited free wifi access, hair dryer and safe box, water heater, fruits, coffee making facility, air conditioner, plus friendly staff (most of them can speak in English), complementary welcoming drink and fruit, and buffet breakfast with more than 30 choices in the menu make it a hotel with great value. We will definitely return to the same hotel if we have the chance to visit Hue again. Special credit to Anna for her arrangement for our trip from Danang to Hue, and the tour within Hue.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom lismore

Exceptional Staff with intent to help

Posted 16-Oct-2014
Pros: A computer in the room; never felt lonely. Exceptional staff assistance with good English Speaking skills. Arranging tours.
Location: Hue is a small city. it is nearby to everything. Citadel. Night market. market for foreigners. massage places. perfume river.
i arrived too early. still they gave breakfast and gave the room. assisted in making the tour for the next day. they were so good that i did not check the prices with anybody else. i was solo. a personnel guide with exceptional English and passionate commentaries on the tombs and pagodas. never felt that good in my life.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very friendly welcome

Posted 30-Sep-2014
Pros: Breakfast, friendly staff, good quality rooms
Location: Good location to walk around the city
The welcome we received on arrival after an overnight train from Ninh Binh was fantastic. Even though we'd only booked for one night and we arrived early in the morning, we were treated to a delicious free breakfast which was much appreciated. The staff were all very friendly and the room was great.