Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne Australia

Wonderful hotel

Posted 21-Apr-2015
Fantastic staff who were always willing to assist.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Fredericton, NB, Canada

Simple but clean room, great staff

Posted 13-Apr-2015
Pros: The staff was very friendly and helpful.
Cons: They need a bigger space for serving breakfast.
Location: There's good Italian food on the next street if you need some comfort food.
The rooms are not huge, but are very clean and come with all you need. I loved the view. The staff were so helpful and very generous. They arranged a great driver to take me everywhere.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago, IL

Outstanding service in a Sweet Little Hotel

Posted 11-Apr-2015
Pros: The extremely friendly and helpful staff, the quiet location.
Location: Hotel is on a quiet lane, in the center of the "backpacking neighborhood." It's a quick 25-min walk to the Imperial Citadel, close to many restaurants
My husband and I spent one night at the Holiday Diamond Hotel, a small, 2-star hotel located on a quiet lane in Hue. Our room was simple, but immaculately clean and very comfortable. There were plentiful towels, and lots of extras (fresh fruit, tea, even a computer in the room for us to use!) not usually provided with hotels of this size or price bracket. (I was also happy that they provided a safe.) What really made our stay memorable, however, was the service! The largely female staff really went out of their way to make us comfortable, from offering towels when we arrived soaking wet after a rain storm to offering us a free breakfast upon our morning arrival from the night train from Hanoi. When we decided to stay another night in Hue and there was no room in their hotel, the staff even called around to find us a room at a neighboring hotel, and made sure that someone walked our bags over to the other hotel while we were out! Everyone on staff was warm, pleasant, and genuinely seemed to enjoy interacting with guests. I'm sure there are fancier places to stay in Hue, but I can't imagine anywhere nicer.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

A good stay

Posted 09-Apr-2015
Holiday Diamond is located on a rather 'quaint' side street. Whilst a small hotel, it has big hotel features (welcome/booking confirmation email, welcome fruit and drink, fresh fruit placed daily in your room, etc). Most of all, the staff are very friendly and helpful, making for a wonderful stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Paris

Hôtel très accueillant, super petit dej

Posted 17-Mar-2015
Pros: Personnel très agréable et aidant. Petit déj au top
Cons: Aucun
Personnel aux petits soins, très serviable et souriant. Le petit déjeuner est varié et très copieux, un régal ! Hôtel bien situé, proche de la citadelle
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Malvern, Worcs. UK

Posted 06-Mar-2015
Nothing seemed to be too much trouble for the staff when requested
5 out of 5
Recommended
for Everyone
by A verified travellerfrom B

Parfait un excellent rapport qualité prix

Posted 06-Mar-2015
Chambre spacieuse et confortable personnel au petits soins super petit déjeuner, hotel bien placé , le tout à un super prix. Que demander de plus?
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toulouse

Très bonne accueil

Posted 26-Feb-2015
Cons: La décoration
l'hôtel est tout à fait convenable au vue du prix de la chambre, il est bien situé dans une impasse ce qui évite le bruit de la circulation, chaque chambre bénéficie d'un ordinateur portable. L'accueil du personnel est vraiment fantastique. Très bonne adresse, situé dans le centre ville.
3 out of 5
Recommended
for Couples
by A verified travellerfrom 東京

ホテルのリセプションはやり手

Posted 20-Feb-2015
Pros: 困ったら 何度も 下手な日本語交じりで 対応してくれた
Cons: Hoi Anから到着したバス停へ 3ドルでタクシーで迎えに来るといわれたが、ホテルまで歩いて5分くらいの距離だった。タクシーも来ず。 チェックアウトの際 3ドル請求されたが 勿論払わなかった。
Location: Citadel,Thiem Mu Pagoda, Tu Duc Tomb, Khai Dinh Tomb, Minh Mang Tombと全て 車で回りました。 近くの市場を回れなかったのは 心残り。
無料の朝食は余り期待できないが、ホテルのAMYさんは なかなかやり手。HUEは一晩しか時間が無かったので、HUEの観光とダナンまでの送りで、合計85ドルでアレンジしてもらった。朝8時スタートで、午後1時位まで名所めぐり(Palace,Minh Mang Tombが特にお勧め)。しかし参観料がベトナム人55K VNDに対し、外国人は80K VNDと差をつけられ 些か憤慨。 ホテルの雇われ運転手は丁度 ダナンの出身で、次のダナンへの移動がスムーズ。Hoi Anからのシャトルバスの運転手は乱暴運転で怖かったが、 今回は安全運転で助かった。
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with friendly staff.

Posted 05-Feb-2015
Nice hotel close to restaurants and shops. Very friendly and helpful staff. Good breakfast options including English breakfast. 45 mins walking distance to Imperial Citadel.