Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 東京

日本語の勉強に熱心なスタッフがたくさんいるホテル

Posted 05-May-2015
Pros: ホテルのスタッフの方の対応が素晴らしいです。みんな日本語が少しわかるようで、特にAmyさんは日本語で会話ができます。英語、ベトナム語の苦手な日本人の方に特におすすめのホテルです。
Cons: 場所がとてもわかりづらいので、せめて路地に入るところにわかりやすく看板がでているとありがたいです。
Location: 街の中心から少し離れていますが、歩いて行ける距離なのであまり気にならないです。
場所がわかりづらく、部屋からの眺めも良くないですが、それを補ってホテルスタッフの方の対応が素晴らしいです。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne Australia

Wonderful hotel

Posted 21-Apr-2015
Fantastic staff who were always willing to assist.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Fredericton, NB, Canada

Simple but clean room, great staff

Posted 13-Apr-2015
Pros: The staff was very friendly and helpful.
Cons: They need a bigger space for serving breakfast.
Location: There's good Italian food on the next street if you need some comfort food.
The rooms are not huge, but are very clean and come with all you need. I loved the view. The staff were so helpful and very generous. They arranged a great driver to take me everywhere.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago, IL

Outstanding service in a Sweet Little Hotel

Posted 11-Apr-2015
Pros: The extremely friendly and helpful staff, the quiet location.
Location: Hotel is on a quiet lane, in the center of the "backpacking neighborhood." It's a quick 25-min walk to the Imperial Citadel, close to many restaurants
My husband and I spent one night at the Holiday Diamond Hotel, a small, 2-star hotel located on a quiet lane in Hue. Our room was simple, but immaculately clean and very comfortable. There were plentiful towels, and lots of extras (fresh fruit, tea, even a computer in the room for us to use!) not usually provided with hotels of this size or price bracket. (I was also happy that they provided a safe.) What really made our stay memorable, however, was the service! The largely female staff really went out of their way to make us comfortable, from offering towels when we arrived soaking wet after a rain storm to offering us a free breakfast upon our morning arrival from the night train from Hanoi. When we decided to stay another night in Hue and there was no room in their hotel, the staff even called around to find us a room at a neighboring hotel, and made sure that someone walked our bags over to the other hotel while we were out! Everyone on staff was warm, pleasant, and genuinely seemed to enjoy interacting with guests. I'm sure there are fancier places to stay in Hue, but I can't imagine anywhere nicer.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

A good stay

Posted 09-Apr-2015
Holiday Diamond is located on a rather 'quaint' side street. Whilst a small hotel, it has big hotel features (welcome/booking confirmation email, welcome fruit and drink, fresh fruit placed daily in your room, etc). Most of all, the staff are very friendly and helpful, making for a wonderful stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Paris

Hôtel très accueillant, super petit dej

Posted 17-Mar-2015
Pros: Personnel très agréable et aidant. Petit déj au top
Cons: Aucun
Personnel aux petits soins, très serviable et souriant. Le petit déjeuner est varié et très copieux, un régal ! Hôtel bien situé, proche de la citadelle
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Malvern, Worcs. UK

Posted 06-Mar-2015
Nothing seemed to be too much trouble for the staff when requested
5 out of 5
Recommended
for Everyone
by A verified travellerfrom B

Parfait un excellent rapport qualité prix

Posted 06-Mar-2015
Chambre spacieuse et confortable personnel au petits soins super petit déjeuner, hotel bien placé , le tout à un super prix. Que demander de plus?
4 out of 5
Recommended
for Couples
by Suyongfrom Seoul, Korea

더할나위없었음!!

Posted 28-Feb-2015 on Hotels
객실이 매우 깔끔하고 쉬기에도 편안했습니다. 제가 묵은 곳은 고층부였는데 창밖으로 보이는 풍경도 매우 좋았습니다. 위치가 골목에 있다는 점이 조금 아쉬웠고, 엘레베이터가 너무 좁았다는 것이 약간의 단점이었습니다만 그다지 심각한 단점은 아니었습니다. 직원들도 너무나 친절하고 웃는 얼굴로 잘 대해주셔서 머무는 동안 정말 편안하게 지낼 수 있었습니다. 위치도 여행자 거리의 혼잡함과 약간은 떨어져 있어서 조용하면서도 접근성이 좋은 위치에 있어서 매우 좋았습니다. 여튼 전체적으로 상당히 만족할만한 호텔이었습니다. 특히 저렴한 가격을 생각해 봤을 때 정말 더할나위없이 좋은 호텔이라고 생각합니다.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toulouse

Très bonne accueil

Posted 26-Feb-2015
Cons: La décoration
l'hôtel est tout à fait convenable au vue du prix de la chambre, il est bien situé dans une impasse ce qui évite le bruit de la circulation, chaque chambre bénéficie d'un ordinateur portable. L'accueil du personnel est vraiment fantastique. Très bonne adresse, situé dans le centre ville.