Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Location

Posted 02-Sep-2014
Accommodations were comfortable. Slight problem with air conditioning a little warm for weather conditions. Needed a slight repair. No restaurants near by closest was Saugatuck and Grand Rapids all about half hr away. Overall good
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 24-Jun-2014 on Hotels.com
3 out of 5
Recommended
by A verified traveller

Needs Updating Desperately.

Posted 24-Jun-2014 on Hotels.com
We have stayed here on multiple occasions as it is close to relatives. It is an average hotel for the area, but it is showing its age and needs to be updated. This room was clean but smelled like stale smoke/mildew. The wallpaper was starting to bubble in a couple locations. The bathroom had no fan which resulted in condensation running down walls after 2 consecutive showers (by kids so not that hot). The toilet rocked back and forth. Breakfast was typical - nothing special. Service was friendly. Don't know if we'll stay again unless it gets updated.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to Grand Rapids with indoor pool

Posted 28-Apr-2014
Pros: Breakfast avail. Pool and hot tub. Although bottom of hot tub could be a little cleaner looking.. Fresh paint?
Cons: + shampoo etc for 4 guests. Refrig. available would be nice. Only had 3 roll away beds: none were available for us even though requested wks prior.
Location: Location was convenient and close to a very good Italian Restaurant that makes everything from scratch ... hard to find now a days.
The staff was friendly and courteous. Unfortunately expedia charged me $113 per room on my charge but the hotel gave a receipt for $91. I feel over charged. That is a significant difference!
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 21-Mar-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

NICE QUIET PLACE TO STAY

Posted 20-Feb-2014
Pros: CONVENIENT LOCATION
Cons: TEMP OF POOL
Location: FANTASTIC RESTARAUNT NEARBY, BANKS AND GAS STATIONS CLOSE. FREEWAY ENTRY AND EXIT CLOSE
STAYED HERE A COUPLE OF TIMES NOW. HOTEL IS QUIET, DO NOT HEAR LOTS OF HALL TRAFFIC OR DOORS SLAMMING LIKE AT OTHER HOTELS
4 out of 5
Recommended
for Personal Event
by Tom Backus from USA

Nothing Special

Posted 09-Oct-2013 on Hotels.com
It was fine. It was a little farther from where I would have preferred to stay, but the accommodations were fine.
3 out of 5
Recommended
for Everyone
by Glenda

over night stay.

Posted 07-Oct-2013
Pros: price
Cons: the bathroom was not very clean and the mirror on the door was missing. Pool should have longer hours for adults.
Location: Nothing much to do around the area, but also was not really looking for anything except a restaurant/bar and only found one.
we checked in late and the pool closed at 10 . We are adults and it should have stayed open longer. The bathroom toilet was dirty
3 out of 5
by Judy from Battle Creek, MI

Average hotel in a good location.

Posted 26-Sep-2013
Pros: Breakfast was good. Friendly staff.
Cons: Replace carpet. If remodeling is done, improve insulation between rooms so it is more sound proof.
Location: Very good location with several eating places nearby.
The staff was friendly and the breakfast very good. Our room could have some remodeling done as there was a patch of threadbare carpet and the tv remote control did not work. The single pane windows allowed one to hear every footstep and conversation outside that was near the room. The walls between rooms are not insulated very well, and it was very easy to hear the TV and conversations in the next room.
4 out of 5
Recommended
by A verified traveller

Posted 26-Sep-2013 on Hotels.com
No issues nice hotel