Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveller

Hotel fine. Pool awful.

Posted 08-Apr-2015
We stayed one night at this hotel so that our kids could enjoy the pool. First night, pool 72 and air around pool 65 - brr! Next morning, pool 82 but air in pool area - 60 degrees. Hot tub 70 degrees. Staff was eager to help but nothing was ever resolved. We left with cold, disappointed kids.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2015
Decent place for the $. Could use some updates but not too bad at all
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel for Team or Group

Posted 16-Feb-2015
The rooms and common areas were well kept. The indoor pool was a very nice feature and looked very inviting especially with the snowy weather outside. Staff seemed to be very friendly and professional.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Ideal hotel for family

Posted 16-Jan-2015
Check in was efficient and front desk lady was accommodating. Simple but fulfilling breakfast. Indoor pool was inviting but did not bring swim suit for my daughter.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Nothing special.

Posted 10-Jan-2015 on Hotels.com
It was ok.
3 out of 5
Recommended
for Business Travellers
by Melvin

This traveller left a rating score only Posted 14-Dec-2014 on Hotels.com
2 out of 5
Recommended
by A verified traveller

Visiting Grandma and Grandpa

Posted 15-Oct-2014 on Hotels.com
The hotel is so run down and outdated. Its like stepping in a time machine back to the 80's. Ripped sheets on the beds. Cracks on the walls in the room. The pool area was just disgusting. I couldn't let my kids swim in the pool.
5 out of 5
Recommended
for Everyone
by A verified traveller

Location

Posted 02-Sep-2014
Accommodations were comfortable. Slight problem with air conditioning a little warm for weather conditions. Needed a slight repair. No restaurants near by closest was Saugatuck and Grand Rapids all about half hr away. Overall good
4 out of 5
Recommended
for Families
by A verified traveller

Close to everything

Posted 26-Aug-2014 on Hotels.com
Chlorine in spa way to strong, and pool little chilly
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Nothing quality about this inn

Posted 19-Aug-2014 on Hotels.com
Needed a place to stay because Grand Rapids hitels were sold out. Wouldn't pay $100 to stay here unless it was the only hotel available for miles and it was.