Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2015
Decent place for the $. Could use some updates but not too bad at all
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel for Team or Group

Posted 16-Feb-2015
The rooms and common areas were well kept. The indoor pool was a very nice feature and looked very inviting especially with the snowy weather outside. Staff seemed to be very friendly and professional.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Ideal hotel for family

Posted 16-Jan-2015
Check in was efficient and front desk lady was accommodating. Simple but fulfilling breakfast. Indoor pool was inviting but did not bring swim suit for my daughter.
3 out of 5
Recommended
for Business Travellers
by Melvin

This traveller left a rating score only Posted 14-Dec-2014 on Hotels.com
2 out of 5
Recommended
by A verified traveller

Visiting Grandma and Grandpa

Posted 15-Oct-2014 on Hotels.com
The hotel is so run down and outdated. Its like stepping in a time machine back to the 80's. Ripped sheets on the beds. Cracks on the walls in the room. The pool area was just disgusting. I couldn't let my kids swim in the pool.
5 out of 5
Recommended
for Everyone
by A verified traveller

Location

Posted 02-Sep-2014
Accommodations were comfortable. Slight problem with air conditioning a little warm for weather conditions. Needed a slight repair. No restaurants near by closest was Saugatuck and Grand Rapids all about half hr away. Overall good
4 out of 5
Recommended
for Families
by A verified traveller

Close to everything

Posted 26-Aug-2014 on Hotels.com
Chlorine in spa way to strong, and pool little chilly
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Nothing quality about this inn

Posted 19-Aug-2014 on Hotels.com
Needed a place to stay because Grand Rapids hitels were sold out. Wouldn't pay $100 to stay here unless it was the only hotel available for miles and it was.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 12-Aug-2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by Christinefrom Elgin, IL

Surprisingly Wonderful

Posted 10-Aug-2014 on Hotels.com
I stayed here on a trip by myself with my three young boys, and I chose it because it was the least expensive. I was immediately impressed and welcomed by the kindest, most helpful hotel staff I've ever encountered. Although there were the usual downsides of a hotel of this rating (no elevator, typical cheap breakfast, slight mold stains in the AC unit, no refrigerator), it was more than made up for by the caring attentiveness of the staff. The pool is pretty and big and well cared for; all of my requests (including one for an unexpected additional night's stay) were granted cheerfully; and all of the offerings at breakfast including coffeeare refilled promptly. Will definitely stay here again!