Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Location

Posted 02-Sep-2014
Accommodations were comfortable. Slight problem with air conditioning a little warm for weather conditions. Needed a slight repair. No restaurants near by closest was Saugatuck and Grand Rapids all about half hr away. Overall good
4 out of 5
Recommended
for Families
by A verified traveller

Close to everything

Posted 26-Aug-2014 on Hotels.com
Chlorine in spa way to strong, and pool little chilly
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Nothing quality about this inn

Posted 19-Aug-2014 on Hotels.com
Needed a place to stay because Grand Rapids hitels were sold out. Wouldn't pay $100 to stay here unless it was the only hotel available for miles and it was.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 12-Aug-2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by Christinefrom Elgin, IL

Surprisingly Wonderful

Posted 10-Aug-2014 on Hotels.com
I stayed here on a trip by myself with my three young boys, and I chose it because it was the least expensive. I was immediately impressed and welcomed by the kindest, most helpful hotel staff I've ever encountered. Although there were the usual downsides of a hotel of this rating (no elevator, typical cheap breakfast, slight mold stains in the AC unit, no refrigerator), it was more than made up for by the caring attentiveness of the staff. The pool is pretty and big and well cared for; all of my requests (including one for an unexpected additional night's stay) were granted cheerfully; and all of the offerings at breakfast including coffeeare refilled promptly. Will definitely stay here again!
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Posted 31-Jul-2014 on Hotels.com
Quiet room, friendly and helpful staff, good breakfast
2 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 09-Jul-2014 on Hotels.com
2 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 07-Jul-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 24-Jun-2014 on Hotels.com
3 out of 5
Recommended
by A verified traveller

Needs Updating Desperately.

Posted 24-Jun-2014 on Hotels.com
We have stayed here on multiple occasions as it is close to relatives. It is an average hotel for the area, but it is showing its age and needs to be updated. This room was clean but smelled like stale smoke/mildew. The wallpaper was starting to bubble in a couple locations. The bathroom had no fan which resulted in condensation running down walls after 2 consecutive showers (by kids so not that hot). The toilet rocked back and forth. Breakfast was typical - nothing special. Service was friendly. Don't know if we'll stay again unless it gets updated.