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Hotel Castillo Huatulco

Boulevard Santa Cruz 303, Sector A Huatulco, 70987 Mexico

In Bahia de Santa Cruz neighborhood, pet-friendly hotel with an outdoor pool

Airport nearby
Situated near the beach in Huatulco's Bahia de Santa Cruz neighborhood, this hotel is close to Playa Chahue, La Entrega, and Huatulco National Park. Local attractions also include Campo de Golf Tangolunda. Show more
2 restaurants, a bar/lounge
In addition to 2 outdoor swimming pools, Hotel Castillo Huatulco features 2 restaurants, a 24-hour business center, and a bar/lounge.
Balconies, mountain views
Guestrooms open to balconies with mountain, courtyard or pool views and feature televisions with cable channels and complimentary wireless Internet access. Hide

GUEST REVIEWS

3.0out of 5

Expedia Guest Rating

50%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Standard with Breakfast
2 doubleCotton linens, triple sheeting, and down blanket. Balcony with view of the mountains, pool, and courtyard. Television with cable channels and free movie channels. Complimentary wireless Internet access. In-room safe. Ensuite bathroom with shower. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains and clock radio. Air conditioning.
Standard Single All Inclusive - All Inclusive
2 doubleCotton linens, triple sheeting, and down blanket. Balcony with view of the mountains, pool, and courtyard. Television with cable channels and free movie channels. Complimentary wireless Internet access. In-room safe. Ensuite bathroom with shower. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains and clock radio. Air conditioning.
Standard double All Inclusive
2 BedsCotton linens, triple sheeting, and down blanket. Balcony with view of the mountains, pool, and courtyard. Television with cable channels and free movie channels. Complimentary wireless Internet access. In-room safe. Ensuite bathroom with shower. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains and clock radio. Air conditioning.
Junior Suite - European plan
1 king and 2 singleCotton linens, triple sheeting, and down blanket. Balcony with view of the mountains, pool, and courtyard. Television with cable channels and free movie channels. Complimentary wireless Internet access. In-room safe. Ensuite bathroom with shower. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains and clock radio. Air conditioning.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • A resort fee is included in the total price displayed There are no room charges for children 5 years old and younger who occupy the same room as their parents or guardians, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Policies
  • Check-in time starts at
  • Check-in time ends at
  • Check-out time is
  • Pets accepted
  • Pet maximum weight in kg is 5
  • Maximum number of pets per room - 1
  • Caters to groups
  • American Express accepted
  • MasterCard accepted
  • Visa accepted
  • Caters to families
  • Minimum guest age is 18
  • No rollaway beds available
  • Minimum check-in age is 18
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Early check-in fee: MXN 300
    • Late check-out fee: MXN 400
    • Fee for high-speed Internet (wired) in business center: MXN 20 (for 60 minutes, rates may vary)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

  • Accessible bathroom
  • In-room accessibility

Property Amenities

  • Number of floors - 4
  • 24-hour front desk
  • Bar/lounge
  • Concierge services
  • Total number of rooms - 112
  • Business center
  • Pool table
  • Room service
  • Tour assistance
  • Laundry facilities
  • Library
  • One meeting/conference room
  • Rooftop terrace
  • Audio-visual equipment
  • Babysitting or child care
  • Banquet facilities
  • Swimming pool - outdoor
  • Breakfast available (surcharge)
  • Clubhouse
  • Complimentary breakfast
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Elevator/lift
  • Elevator/lift attendant
  • Exhibit space
  • On-site medical assistance available
  • Billiards or pool table
  • Tours/ticket assistance
  • Media library
  • Wireless (high-speed) Internet access - complimentary
  • Dial-up Internet access - surcharge
  • Designated smoking areas
  • Beach/pool umbrellas
  • Number of outdoor pools - 2
  • Multiple small meeting rooms
  • Parking (free)
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Year Built - 1989
  • Number of restaurants - 2
  • 24-hour business center
  • Free guest parking only during stay
  • Number of meeting/conference rooms - 4
  • Complimentary reception
  • Security guard
  • Smoke-free property
  • Garden
  • Fax machine
  • Number of buildings/towers - 2
  • Photocopy machines
  • Swimming pool - children's
  • Television in lobby
  • Wedding services
  • Wheelchair accessible

Rooms

Hotel Castillo Huatulco offers 112 air-conditioned accommodations with safes and complimentary bottled water. Balconies open to mountain, courtyard, or pool views. Beds feature triple sheeting and down blankets. Televisions come with cable channels and free movie channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless high-speed Internet access. Additionally, rooms include windows that open and blackout drapes/curtains. Extra towels/bedding and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in December 2011.

All guestrooms are non-smoking.

Hotel Castillo Huatulco, Huatulco,  Mexico, Rooms Guest Room

Room Amenities

  • Balcony
  • Air conditioning
  • Phone
  • In-room safe
  • Complimentary bottled water
  • Wake-up calls
  • Daily housekeeping
  • Extra towels/bedding
  • Turndown service
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Shower only
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Television
  • Clock radio
  • Window opens
  • Cribs (infant beds) available
  • Non-smoking only
  • Blackout drapes/curtains
  • Cable television service
  • Wireless high-speed Internet access (complimentary)
  • Dial-up Internet access (surcharge)
  • Free movie channels
  • Mountain view
  • Courtyard view
  • Pool view

Dining

Hotel Castillo Huatulco has 2 restaurants serving breakfast, lunch, and dinner. Guests are offered a complimentary buffet breakfast. Room service during limited hours is available.

Hotel Castillo Huatulco, Huatulco,  Mexico, Dining Restaurant

Recreation

  • Golfing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Horse riding/rental nearby
  • Playground nearby
  • Table tennis nearby
  • Fishing nearby
  • Ecotours nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Castillo Huatulco

3.0
out of 5
avg. guest rating
Hotel service:
3.5
Hotel condition:
3.5
Room cleanliness:
4.0
Room comfort:
3.0
Location:
3.0
Neighbourhood:
3.0
50%

of guests recommend

out of 2 reviews

Write a review of this hotel

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Pete P from San Diego, Ca
2.0
out of 5
Does not recommend this hotel
Posted 25 Aug 2010

“"Not impressed"”

The hotel's website says it is only steps from the beach. False advertising. It is at least a 10-minute walk away from the beach. The hotel's beach is a 5-minute shuttle ride away at the Clubhouse, where they have another pool and beach access. The food is okay, all they have are buffets. You can't order off the menu. The phones don't work. We were traveling with another family, and it was easier to go knock on their door to talk to them. We requested an iron & ironing board, they said they didn't have ironing boards, only irons!

Area recommendations
There are other hotels actually on the beach that looked much better than the Hotel Castillo. Don't let the website fool you. The website always shows great views that may not exist!
Judy W from Cambridge
4.0
out of 5
Recommends this hotel
Posted 6 May 2010

“Perfectly fine”

Arriving in Huatulco after 5 days in Oaxaca was a bit of a jarring experience. Everyone we met in Oaxaca was friendly and laid back. No one tried to hustle us except the clowns at the zocolo who wanted 50 cents per balloon - not a big deal. The Huatulco area is incredibly beautiful, but the whole economy is based on tourism, and there is a lot of money to be made, so everyone is hustling. We arrived att he hotel about 11 a.m. and were told there would be an extra fee if we wanted to check into our rooms before 4pm. Then they said that my son, who is 7, would have to pay for breakfast, although I had paid for room and breakfast. To their credit, they finally agreed to include his breakfast, but I had to be persistent and patient. Instead of paying the extra $40 to check in early, we left our luggage and headed to the beach club, which was great. It was HOT! The ocean was too rough for the kids to swim in, but the pool was great, and lunch was fine. The rooms were clean and air conditioned. There's a water cooler in the dining room so you can fill up bottles. Breakfast was really good, with pancakes and cereal for kids, and great fruit, eggs, beans, bacon, etc. DInner was good too. There's also a pool at the hotel itself, which we used because it was so hot. All of the guests aside from us appeared to be Mexicans, which we liked. We rented our own boat (2 adults and 2 kids) to explore the bays. Bahia Maguey was best for swimming for kids and had ok snorkeling.

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Hotel Castillo Huatulco

Boulevard Santa Cruz 303, Sector A Huatulco, 70987 Mexico

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Nearby Points of Interest

  • Playa Chahue - 1.1 km / 0.7 mi
  • La Entrega - 1.4 km / 0.9 mi
  • Huatulco National Park - 1.8 km / 1.1 mi
  • Campo de Golf Tangolunda - 3.8 km / 2.4 mi
  • Playa San Augustin - 13.3 km / 8.3 mi

Location Highlights

  • Sea nearby
  • Cruise ship terminal nearby
  • Beach nearby
  • On bay
  • Airport nearby

The preferred airport for Hotel Castillo Huatulco is Huatulco, Oaxaca (HUX-Bahias de Huatulco Intl.) - 13.6 km / 8.4 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Huatulco, Oaxaca, Mexico (HUX-Bahias de Huatulco Intl.)

Area:

Bahia de Santa Cruz, Huatulco, Oaxaca, Mexico: Visitors often fall for the charms of Santa Cruz, known for its nightlife, cruise ship dock, colonial-style architecture, three white-sand beaches, and a bay filled with coral reefs. El Faro lighthouse is one of many viewpoints nestled in the surrounding hills. Nearly 30,000 acres of flora and fauna lie west of here at the Bahias de Huatulco National Park.

Hotel Castillo Huatulco

Boulevard Santa Cruz 303, Sector A Huatulco, 70987 Mexico