Indoor pool

Reviews of Fullon Hotel Hualien

4 out of 5
Fullon Hotel Hualien
No. 51, Minsheng Road, Hualien City, Hualien County

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 310 reviews" "
Rating 8 - Good. 116 out of 310 reviews" "
Rating 6 - Okay. 28 out of 310 reviews" "
Rating 4 - Poor. 10 out of 310 reviews" "
Rating 2 - Terrible. 5 out of 310 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Changyun, sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view room, clean in and out also big size. Nice patio that you can enjoy the breeze from ocean. Staff are excellent and willing to assist , Great stay , recommend
Stayed 2 nights in Nov 2023
Response from Fullon Hotel Hualien on 5 Dec 2023
Dear Changyun, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services from the staff.
Stayed 2 nights in Oct 2023
Response from Fullon Hotel Hualien on 1 Nov 2023
Dear Kevin, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

10/10 Excellent

Hwee Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service and facilities! Surrounding is quiet and suitable for relaxing
Stayed 2 nights in Sep 2023
Response from Fullon Hotel Hualien on 26 Sept 2023
Dear Sir, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality service and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours. Fullon Hotel Hualien

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Travaling
Overall the stay was good. The hotel has amazing breakfast. The room is bit outdated, need some change in the carpet. The carpet was old and dirty looking and there is a stain on the bed cover. The bed is comfortable.
Stayed 1 night in Dec 2022
Response from Fullon Hotel Hualien on 30 Dec 2022
Dear Sir, Thank you for taking your valuable time sharing your feedback with us. We are sorry to hear your comments about our room. Meanwhile we are truly regret that our carpet couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. Sincerely yours, Fullon Hotel Hualien

4/10 Poor

Timothy

Stayed 2 nights in Jan 2022
Response from 福容大飯店 花蓮 on 6 Feb 2022
親愛的貴賓您好,非常感謝您此次下榻福容大飯店 花蓮,感謝您給予的回饋,讓我們有進步的空間,針對您的寶貴建議我們會加強改善!希望有機會能夠再為您服務!祝 日日順心。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from 福容大飯店 花蓮 on 5 Nov 2021
親愛的貴賓您好,非常感謝您喜歡福容大飯店 花蓮,希望有機會能夠再為您服務!祝 日日順心。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from 福容大飯店 花蓮 on 19 Feb 2020
親愛的貴賓您好,非常感謝您的讚賞,希望有機會能夠再為您服務~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
My stay was amazing. The hotel was very clean, has a nice dining area, and the staff are very nice.
Stayed 2 nights in Jan 2020
Response from Fullon Hotel Hualien on 10 Jan 2020
Thank you for your positive comments! Thank you very much! We hope to have the opportunity to serve you again~

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019
Response from 福容大飯店 花蓮 值班經理 on 1 Jan 2020
親愛的貴賓您好,不曉得能不能請您撥冗提供意見,以利我們更加改善呢,感謝您的意見~

8/10 Good

jin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from 福容大飯店 花蓮 on 28 Nov 2019
感謝您給的正面評價!!歡迎您再回來這個好地方~~

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beds, excellent food
We didn't know what to expect but it was perfect. We had one of our best meals in Taiwan in your restaurant. IWe'd love to come back and enjoy another excellent dinner!
Stayed 1 night in Nov 2019
Response from Fullon Hotel Hualien on 18 Nov 2019
Dear Peter, Thank you for choosing Fullon Hotel Hualien. We are glad to hear that you enjoyed your stay with us. It was extremely kind of you to share the wonderful experiences. We will provide our best quality services and rooms continuously to all of our guests. We look forward to meeting you again in the near future. Sincerely yours.

8/10 Good

Tsai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Nov 2019
Response from 福容大飯店 花蓮 on 21 Nov 2019
感謝您給的正面評價!非常感謝您!希望能有機會再為您服務! 祝 日日順心

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Benida, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My college friend and I had a wonderful stay at the hotel overall. Though there was a typhoon passing through we were still able to enjoy and entertain ourselves without leaving the hotel grounds. After a good swim, we followed up with some spa time and a massage. We are only small disappointment is everything closes at 9pm around the hotel including the hotel restaurant (there is no hotel cafe)! And in the morning there is only a breakfast buffet option and you can not order a la carte?! Very strange for a hotel of this caliber to not have more food options.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
The hotel is a little bit outside of the city. They do provide a free shuttle bus service from and to the airport, train station and night market / city center. The concierge is very friendly and helpful. Nice hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Staff service with good manner and good quality, and the location is convenient
Stayed 1 night in Jun 2017

10/10 Excellent

Ching Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and poor location
Beautiful hotel with helpful staff. But not much to do around the hotel within walking distance. Room is nice but the bathroom is tiny (with a small shower and no tub) for hotel in this price range.

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities
No

8/10 Good

Chee Meng

Liked: Cleanliness, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveller

8/10 Good

B Pickard, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel,
We loved the hotel. Rooms were large and clean. Staff was wonderful. Hotel bar was not open until 6, if it opened at all. Staff would find us beer and wine and bring it to us in their café. It was hard to find something to eat late in after. There was not much to do near the hotel.

10/10 Excellent

Happy Couple, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grandest hotel in Hualien
I certainly think it is the best hotel in Hualien eventhough when I booked, I took a risk of not knowing/not having stayed in Fullon Hotel before. The building is majestic, the hotel layout is grand and beautiful and the rooms are also very comfortable. The service provided by the staff are also quite good. If you are holidaying in Hualien, I believe this is your best choice! The rest of the hotels are really small.

6/10 Okay

David, Taipei

Liked: Cleanliness, staff & service, room comfort
Generally good, except for one thing
The hotel is outside of downtown Hualien so it was not very convenient, but the valet staff was very helpful and always made sure that we had a hotel shuttle to drive us to where we needed to be, free of charge. The room was not big, but for two people there was enough space and we felt comfortable. The room was stayed in was at the end of a wing (think the room number ended with 06 or 07, but I don't remember which floor it was). The WiFi was very weak in the room. With a Windows laptop the connection was okay, but the iPad could barely detect any connection. Otherwise, I don't have anything bad to say about the room. The lobby, while it looked good aesthetically, had a very unpleasant sewage smell that permeated throughout the entire lobby. It was unpleasant enough we talked about it among ourselves. The last thing was the breakfast, which was served buffet style. The quality of food was mediocre at best, even for their Chinese/Asian cuisine. I would not pay extra for breakfast as part of a bundle or separately, in retrospect. Unless, of course, quality of food is not of concern. The hotel overall is good and I would go to stay again assuming the price is lower (not worth more than $100 in my opinion), the smell is gone, and WiFi in the room is not an issue.

10/10 Excellent

SG traveler, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit far from town
Great hotel, but a bit far from town. English spoken with helpful staff.

10/10 Excellent

Yui Chit

Liked: Cleanliness, staff & service, property conditions & facilities
有酒店轉車接駁火車站或市區,非常方便! 每一位員工都非常有禮貌,並非常樂意幫忙! 早餐地點乾淨、舒適、食物種類也多! 客房寬敞舒適,地方整潔! 對海的陽台,很舒適!
Stayed 3 nights in Dec 2023
Response from 福容大飯店 花蓮 on 8 Jan 2024
親愛的貴賓 Yui Chit 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予服務人員的好評!花蓮福容會繼續努力,希望有機會能夠再為您和家人、親友服務!祝 日日順心

10/10 Excellent

Hsiao Huei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 福容大飯店 花蓮 on 3 Jan 2024
親愛的貴賓 Hsiao Huei 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評,有您們的鼓勵是同仁們最棒的支持,花蓮福容會繼續努力,希望有機會能夠再為您和家人、親友服務!祝 日日順心

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from 福容大飯店 花蓮 on 15 Dec 2023
親愛的貴賓您好,非常感謝您喜歡福容大飯店 花蓮,希望有機會能夠再為您服務!祝 日日順心。

8/10 Good

YUTSUNG

Stayed 2 nights in Nov 2023
Response from 福容大飯店 花蓮 on 7 Nov 2023
親愛的貴賓 YUTSUNG 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評,不曉得有哪些部份讓您印象深刻?花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心。

10/10 Excellent

TAO-KO

Stayed 1 night in Oct 2023
Response from 福容大飯店 花蓮 on 12 Oct 2023
親愛的貴賓 TAO-KO 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評,不曉得有哪些部份讓您印象深刻?花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心。

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
喜歡花蓮,也喜歡福容
舒適,整潔,安靜,位置好,服務佳,中餐廳的港點好吃,健身房不錯,若真的要挑剔的話,就是泳池有點小啦 因為太喜歡了,馬上又訂了12月三晚的住宿,喜歡花蓮,也喜歡福容
Stayed 3 nights in Sep 2023
Response from 福容大飯店 花蓮 on 7 Sept 2023
親愛的貴賓 Selena 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評,謝謝您喜愛我們的服務,很高興能在12月再次與您們見面!貼心小提醒,12月至隔年3月為泳池的維護時間,屆時會暫停開放唷!花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心。

10/10 Excellent

Cheng wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒!
Stayed 2 nights in Jul 2023
Response from 福容大飯店 花蓮 on 7 Aug 2023
親愛的貴賓 Cheng wei 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,很開心收到您的好評,花蓮的海總是可以讓人非常放鬆!花蓮福容會繼續努力,希望有機會能夠再為您與家人朋友服務!祝 日日順心。

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from 福容大飯店 花蓮 on 3 Jul 2023
親愛的貴賓 Anonymous 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的回饋,很高興能帶給您們一個放鬆的假期!花蓮福容會繼續努力,希望有機會能夠再為您和家人、親友服務!祝 日日順心。

8/10 Good

KUEI

Stayed 1 night in Jun 2023
Response from 福容大飯店 花蓮 on 26 Jun 2023
親愛的貴賓 KUEI 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評,很高興能帶給您一個放鬆的假期!花蓮福容會繼續努力,希望有機會能夠再為您和家人、親友服務!祝 日日順心。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from 福容大飯店 花蓮 on 1 Jun 2023
親愛的貴賓 Anonymous 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評,不曉得有哪些部份讓您印象深刻?花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心。

10/10 Excellent

Wei Fang

Stayed 1 night in May 2023
Response from 福容大飯店 花蓮 on 11 May 2023
親愛的貴賓 Wei Fang 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評,歡迎再次來到花蓮享受漫步旅行唷!花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from 福容大飯店 花蓮 on 9 Feb 2023
親愛的貴賓 Kuang Hao Wei 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,謝謝您給予的回饋!若有需要改進的地方,還請您不吝指教!花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心。

8/10 Good

I CHIEH

Stayed 1 night in Oct 2022
Response from 福容大飯店 花蓮 on 11 Jan 2023
親愛的貴賓 I CHIEH 先生/小姐 您好,非常感謝您入住福容大飯店 花蓮,提供完善貼心的服務是我們的目標與宗旨,謝謝您給予的回饋!若有其他需要改進的地方,還請您不吝指教!花蓮福容會繼續努力!希望有機會能夠再為您服務!祝 日日順心。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有免費毛孩房,很棒
Stayed 1 night in Dec 2022
Response from 福容大飯店 花蓮 on 20 Dec 2022
親愛的貴賓 您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評,很高興讓您們與毛孩都有舒適的住宿環境!花蓮福容會繼續努力!希望有機會能夠再為您服務!祝 日日順心。

6/10 Okay

Paul

Stayed 1 night in Dec 2022
Response from 福容大飯店 花蓮 on 14 Dec 2022
親愛的貴賓 Paul 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評!花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心。

10/10 Excellent

Yu Hsun

Stayed 1 night in Dec 2022
Response from 福容大飯店 花蓮 on 14 Dec 2022
親愛的貴賓 Yu Hsun 先生/小姐您好,非常感謝您入住福容大飯店 花蓮,感謝您給予的好評!花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心。

8/10 Good

Lin chi

Stayed 1 night in Oct 2022
Response from 福容大飯店 花蓮 on 5 Oct 2022
親愛的貴賓 Lin chi 先生/小姐 您好,非常感謝您入住福容大飯店 花蓮,提供完善貼心的服務是我們的目標與宗旨,謝謝您給予的好評!花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心!

8/10 Good

YUN JU

Stayed 2 nights in Sep 2022
Response from 福容大飯店 花蓮 on 13 Sept 2022
親愛的貴賓 YUN JU 先生/小姐 您好,非常感謝您入住福容大飯店 花蓮,提供完善貼心的服務是我們的目標與宗旨,謝謝您給予的回饋!花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心!

8/10 Good

Chunwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to enjoy family time.
Stayed 3 nights in Aug 2022
Response from 福容大飯店 花蓮 on 5 Sept 2022
親愛的貴賓 Chunwei 先生/小姐 您好,非常感謝您入住福容大飯店 花蓮,提供完善貼心的服務是我們的目標與宗旨,謝謝您給予的評論:)花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from 福容大飯店 花蓮 on 31 Aug 2022
親愛的貴賓 Anonymous 先生/小姐 您好,非常感謝您入住福容大飯店 花蓮,提供完善貼心的服務是我們的目標與宗旨,謝謝您給予的評論:)花蓮福容會繼續努力,希望有機會能夠再為您服務!祝 日日順心!

10/10 Excellent

Hong jey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from 福容大飯店 花蓮 on 25 Aug 2022
親愛的貴賓 Hong Jey 先生/小姐 您好,非常感謝您入住福容大飯店 花蓮,提供完善貼心的服務是我們的目標與宗旨,謝謝您給予的好評!花蓮福容會繼續努力!希望有機會能夠再為您服務!祝 日日順心。

10/10 Excellent

TE-FENG

Stayed 1 night in Aug 2022
Response from 福容大飯店 花蓮 on 15 Aug 2022
親愛的貴賓 TE-FENG 先生/小姐 您好,非常感謝您入住福容大飯店 花蓮,提供完善貼心的服務是我們的目標與宗旨,謝謝您給予的好評!花蓮福容會繼續努力!希望有機會能夠再為您服務!祝 日日順心。

10/10 Excellent

Jian Rong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from 福容大飯店 花蓮 on 1 Aug 2022
親愛的貴賓 Jian Rong 先生/小姐 您好,非常感謝您入住福容大飯店 花蓮,提供完善貼心的服務是我們的目標與宗旨,謝謝您給予的好評!花蓮福容會繼續努力!希望有機會能夠再為您服務!祝 日日順心。

8/10 Good

Yi Cin

Stayed 1 night in Jul 2022
Response from 福容大飯店 花蓮 on 25 Jul 2022
親愛的貴賓 Yi Cin 先生/小姐 您好,非常感謝您入住福容大飯店 花蓮,提供完善貼心的服務是我們的目標與宗旨,謝謝您給予的好評!也感謝您提供的建議!花蓮福容會繼續努力!希望有機會能夠再為您服務!祝 日日順心。