Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Auckland, New Zealand

Stunning beautiful hotel in tropical gardens.

Posted 10-Sep-2014
A very relaxing and restful stay, perfect spot for a real holiday, with things to do nearby if wanted.
5 out of 5
Recommended
for Couples
by A verified traveller

Location and price

Posted 05-Aug-2014
Pros: The hotels style, rooms and overall service
Location: Close by to the eateries and bars of downtown Hua Hin
In my opinion for the price you could not get a better hotel anywhere in Hua Hin and the location right in downtown area is superb. The hotel, its grounds and everything about it is faultless. A five star experience all the way.
5 out of 5
Recommended
for Everyone
by Grahamfrom London

Wonderful hotel, food and service was excellent, s

Posted 16-Jun-2014
Pros: Everything.
Cons: Nothing
Wonderful hotel hotel. Food and service were both excellent and staff were so helpful and charming. It is perfect for the beach and I would thoroughly recommend for a perfect break.
Comment from Hotel Management
17-Jun-2014 by The Management, Hotel Management
Dear Graham, We would like to thank you for choosing Centara Grand Beach Resort & Villas Hua Hin as your accommodation choice during your recent stay in Hua Hin and for taking the time of sharing to us your review. We were very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team members. This will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hua Hin soon.
5 out of 5
Recommended
by A verified traveller

Perfect beachfront location

Posted 31-May-2014 on Hotels.com
A veritable oasis with amazing gardens, the Centara is situated on a beautiful sandy beach that stretches for miles. Our Club room was beautifully appointed and spotless. The hotel was not very busy for much of our stay, but there seemed to be plenty of sunbeds etc to cater for many guests. The evening buffet in the Railway Restuarant was suprisingly good, the quality of food at the beachfront seafood restaurant was excellent but neither were very busy. The Siam restaurant next to a swimming pool is rather odd. The staff were all very helpful, espec ially the manager of The Club. We will definitely return if we come to Hua Hin in the future.
Comment from Hotel Management
09-Aug-2014 by The Management, Hotel Management
Dear guest, We would like to thank you for choosing to stay with Centara Grand Beach Resort & Villas Hua Hin during your recent visit to Hua Hin and for sharing your appreciation with us. We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Centara Grand Beach Resort & Villas Hua Hin.
5 out of 5
Recommended
for Families
by Nicolefrom Melbourne

Posted 27-May-2014 on Hotels.com
Fantastic Service. Beautiful Hotel!
Comment from Hotel Management
02-Aug-2014 by The Management, Hotel Management
Dear Nicole, Thank you very much for taking the time to write a review about the resort and we are certainly delighted that you had a wonderful stay with us. We look forward to welcoming you once again to our historical resort!
3 out of 5
Recommended
for Families
by karmerfrom Sydney

Dissapointed with Centara Hua Hin

Posted 05-May-2014 on Hotels.com
This hotel is of colonial design built in the 1920s. The rooms are set out in several wings with long walks back to reception. The public areas are not air conditioned and there are no lifts. We stayed in mini suites which were very dark we needed lighting on all day. We paid for Club access but don't bother as the service is terrible. There seems to be no one in charge throughout the day to teach the staff. We asked for our favourite tipple on 3 nights and only got it once. 5 star hotels make sure they have what guests want. Most mornings there were no spoons available for use with cereal we had to cajole a staff member to get some.This review is too short to list all the problems with this hotel so I will end on a positive note and commend the pool boys for an excellent job.I would suggest if you want modern facilities and comfort combined with outstanding service - don't stay here.
Comment from Hotel Management
12-Jul-2014 by The Management, Hotel Management
Dear karmer, We are sorry to hear that we failed to meet your expectations during your stay. As we always state it, guest comments are one of the best tools we have to improve our operations and services. All the comments have been noted and an appropriate action will be taken to remedy, where necessary, the problems which you have highlighted. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, The Management
5 out of 5
Recommended
for Families
by Tim Warrfrom Manchester

Exceptional Hotel

Posted 22-Apr-2014 on Hotels.com
When I booked this hotel I felt that it was a little expensive. However, my expectations were exceeded. The attention to detail was perfect and the service excellent. I can thoroughly recommend this hotel for a family vacation.
Comment from Hotel Management
28-Jun-2014 by The Management, Hotel Management
Dear Tim Warr, Thank you very much for taking the time to write a review about the resort and we are certainly delighted that you had a wonderful stay with us. We will relay your kind comments to our team members who will be motivated and encouraged to hear your kind feedback.
5 out of 5
Recommended
for Everyone
by Stevefrom Hartlepool

Hotel with a well dserved reputation for quality

Posted 15-Apr-2014
Location: Location of the hotel is excellent, within walking distance to most things but far enough away that noise is never an issue.
There is absolutely nothing negative I can say reagrding the Centara. The grounds and pool areas are kept spotless. We used the smaller pool area away from the sea which was always peaceful with plenty of beds and the attendants worked tirelessly to attend to the guests and the cleanliness of the area. Our maid was extremely attentive and kept our room is excellent order. Breakfast is everything you could wish for and nothing was too much trouble.
Comment from Hotel Management
25-Oct-2014 by The Management, Hotel Management
Dear Steve, Thank you very much for choosing Centara Grand Beach Resort & Villas Hua Hin. It was a great pleasure to serve you and it is very nice from you to mention our staff. Their main satisfaction is to please our guests. You know that you may consider Centara Grand Beach Resort & Villas Hua Hin as your home in Hua Hin. Kind regards from Thailand!
5 out of 5
Recommended
for Everyone
by A verified traveller

Utterly delightful!

Posted 22-Feb-2014
Pros: see above...all good
Olde worlde "Colonial" charm of a bygone era. So relaxing. People superb, hotel majestic and resplendent, close to beach (though only went once). Villas are clapperboard style but mod cons inside..plus many have own pool. Restaurants all high standard and although expensive by local Thai standards are internationally very low.. Beautiful, extensive grounds. Small negatives...gym is not massive (although enough for 90% of holiday makers I would think) and the childrens club does not have the greatest or most creative agenda...but fine. General perceptions..this is not a young "party" hotel. Its for the more refined traveller looking for a relaxing break in wonderful surroundings with A1, yet unobtrusive, service. oh...and its tremendous value too for these lofty standards...a fraction of what you would pay in Europe. Wonderful!!
Comment from Hotel Management
13-Sep-2014 by The Management, Hotel Management
Dear Sir / Madame, Thank you very much for your kind review of the resort. We happy to read that overall you enjoyed your stay at the resort and will relay your comments to our team. It has been a pleasure to have you with us and we are looking forward to a possible future visit. Yours sincerely, The Management
Comment from Hotel Management
12-Mar-2014
Dear Sir / Madame, Thank you very much for your kind review of the resort. We happy to read that overall you enjoyed your stay at the resort and will relay your comments to our team. It has been a pleasure to have you with us and we are looking forward to a possible future visit. Yours sincerely, The Management