Stayed here for a week, a decision based on previous reviews. Overall the stay was reasonable enough, however a few very irritating occurrences dampened our enthusiasm. Firstly, the air conditioner packed in late one night, 37C at the time. The receptionist did agree to a room change. Next morning having moved all our belongings into the replacement room, the household staff arrive and complain about a missing clothes hangar, and also took our extra pillow that we requested. The most disappointing aspect of our stay was on checkout. We had advised receptionist staff the previous night that we would be leaving at 5am to catch our train to Bangkok. The next morning there was severe rainstorms, we arrived down to reception just after 5am. We were greeted by a rude young lady that we had not met previously, she had obviously been sleeping and did not appreciate our early arrival. Although we were running a little late for our train, she called the night porter over to guard us in reception while she slowly left to go and check our vacated room, ?maybe to count the clothes hangars again!. Although it was lashing down rain at the time no effort was made to call a taxi despite my request, also despite having breakfast included in our room rate, no effort was made to provide even a piece of fruit to take on our journey. I would not return to this establishment.