Sun deck

Reviews of Baan Nilrath Hotel

3.5 out of 5
Baan Nilrath Hotel
79 Petchkasem Road, Hua Hin, Prachuap Khiri Khan

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 248 reviews" "
Rating 8 - Good. 103 out of 248 reviews" "
Rating 6 - Okay. 26 out of 248 reviews" "
Rating 4 - Poor. 8 out of 248 reviews" "
Rating 2 - Terrible. 4 out of 248 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

conrad

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2024
Response from Kae Ke on 21 Feb 2024
Thank you for giving us the opportunity to take care of you during your vacation.

10/10 Excellent

KENNETH R

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely polite and friendly. Everything was clean. the rooftop pool was modern and above the street noise, a good place to take a nap.
Stayed 2 nights in Nov 2023

6/10 Okay

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and staff is friendly and helpful. Rooms are basic and have comfortable beds with good water pressure and controlled temperature in shower. 2 nights we could hear noise from hallway stairwell and other rooms when we were trying to sleep after 11:00 pm. Parking is very limited for only about 6 cars and 6 motor bikes. The roof top salt water pool is nice but over salted with no deep end and closes at 7:00 pm I feel 10:09 pm is more appropriate. There are comfortable lounge chairs for relaxing and sun bathing. Staff at desk will only give 1 key card to access room so I had to leave my key card at the front desk when I went out with friends so my girlfriend could get back in the room when she finished work. The first night I forgot to leave the key and she had to sit in the stairwell waiting for me to return because the staff at the desk would not let her in the room even though she checked in with me and gave her identification along with mine. Very disturbing that I paid for a room for 2 people and would not let her in. Breakfast is from 7:00 am - 10:00 am. If you want to eat get there before 8:45 because the food at buffet style breakfast begins to run out and they do not seem to want to add more items like stir fried dishes and bacon. I feel that there are better choices in Hua Hin for that price. Hotel is within short walking distance to many bars, restaurants and the beach and I believe that is what you are paying for.
Stayed 7 nights in Nov 2023

10/10 Excellent

Kenika K.

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

6/10 Okay

Vshal

Stayed 2 nights in Jul 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel really friendly staff. Great location walking distance to beach restaurants bars. Five minute walk from Hua Hin train station. Clean rooms good aircon great value for money
Stayed 3 nights in May 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Teck Jeffrey

Stayed 2 nights in Feb 2023

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
So much to like about this hotel, staff were the best by far I have experienced very friendly helpful, they even knocked on my door all ladies singing happy birthday and a small cake, they noticed my dob on my passport. Wifi was brilliant in the room, room cleaned nicely each day. Will definitely return next year
Stayed 13 nights in Jun 2022

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Staff excellent, rooms excellent, location excellent
Stayed 3 nights in Jun 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huahin hotel.
Stayed here many times and always love it. Friendly staff and very clean hotel. Superb location close to beach and night market and shopping. Will be booking again once things settle down from coronavirus scare. Highly recommend this hotel. Safe and peaceful too.
Roof top pool.
Stayed 4 nights in Mar 2020

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing particularly brilliant and nothing particularly bad. A good solid hotel well situated in Hua Hin.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin is easy and staff are veey friendly. Rooms are fine and have good showers. Hotel is very clean and cleaning staff are all excellent at their job and very friendly. Breakfast is good and again staff here are excellent. Noo reason not to stay here again.
Stayed 7 nights in Dec 2019

6/10 Okay

Gerold

Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms are noisy
The rooms -01 -02 -03 and -04 have noise from the street! The rooms are clean, situation is good and breakfast is okay. Friendly staff!
Stayed 3 nights in Dec 2019

6/10 Okay

Riaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This hotel was the best and the cleanest I have ever stayed in in Thailand. Excellent location 5 minutes walk from the train station. Good price especially with the breakfast included. Everthing in this hotel was spot on and could not find any fault. Efficient staff very friendly. I would not hesitate to return.
Stayed 2 nights in Aug 2019

8/10 Good

Kim siew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with Good Location.
Hotel location is good. Hotel is nice and clean. Breakfast is average only. Hot too much variety.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF ARE THE BEST NOTING WAS TOO MUCH TROUBLE AND THEY ARE ALWAYS HAPPY
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to town bars etc. Some noise from traffic at times from main road.
Stayed 8 nights in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a nice well looked after room.
Stayed 7 nights in May 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with lovely staff !
Absolutely lovely reception staff and house keepers that do a fantastic job. Nice spacious clean rooms in a very convenient location. Will be staying here whenever Im in Hua Hin.
Stayed 2 nights in Apr 2019

2/10 Terrible

Waldemar

Liked: Cleanliness
Disliked: Room comfort
Guests not allowed
The place is clean but that's about all I can say about it in positive terms. Location near a busy road without restaurants or any places of interest. There is a place adjacent to the hotel which is used for breakfast but is not accessible for people with any mobility impairments: steep stairs, and the designated link from hotel is on concrete separate blocks located in a fish pond. One false step and you are in the water. The alternative is to use adjacent vehicular laneway and you need the staff assistace to find the eating room. The food is standard combination of western and Thai breakfast cuisine. I had an arrangement to meet a local person upon arrival, but had to seek alternate arrangements when advised by the staff that visitors are not allowed. Not a Thai style hospitality. Stay away.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and the property was stylish and very well maintained. The staff are helpful and friendly. We liked our room which was on a high floor at the back of the hotel. It was quiet and you could just see the sea. Being a small hotel, the hotel doesn’t have lots of extra amenities, but the rooftop pool is a welcome bonus.
Stayed 4 nights in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

Roger, Mackay, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a reasonably new hotel right in the centre of Hua Hin. It was walking distance to the markets, beach and city centre. The rooms were nice, comfortable and serviced every day. Breakfast was the highest quality we have ever had in Thailand. A big shout out to the lovely lady who serviced our room, as she could not have been more friendly and helpful. The only thing to consider with this hotel is the limited parking available if you have a car.
Stayed 1 night in Dec 2018

8/10 Good

sheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good breakfast
Really friendly hotel. Excellent service with great breakfast . The rooms are cleaned by excellent staff and showers are brilliant I really liked the pool on the roof top
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the main drag, just off a major intersection. Not the most peaceful location, but on the other hand, within a few minutes' walking distance of tailor shops, massage shops, and a million restaurants serving a variety of cuisines. And i was never kept awake by noise at night.
Stayed 3 nights in Jan 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely stay as usual... have stayed here several times. Staff friendly and large rooms. Very clean and fantastic location. Close to beach and night market.
Stayed 8 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 15 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, shopping, bars, town and beach all within walking distance.
Stayed 14 nights in Nov 2018

10/10 Excellent

sheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable hotel
Enjoyed my stay, staff great and good clean breakfast
Stayed 7 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disappointing
Stayed here for a week, a decision based on previous reviews. Overall the stay was reasonable enough, however a few very irritating occurrences dampened our enthusiasm. Firstly, the air conditioner packed in late one night, 37C at the time. The receptionist did agree to a room change. Next morning having moved all our belongings into the replacement room, the household staff arrive and complain about a missing clothes hangar, and also took our extra pillow that we requested. The most disappointing aspect of our stay was on checkout. We had advised receptionist staff the previous night that we would be leaving at 5am to catch our train to Bangkok. The next morning there was severe rainstorms, we arrived down to reception just after 5am. We were greeted by a rude young lady that we had not met previously, she had obviously been sleeping and did not appreciate our early arrival. Although we were running a little late for our train, she called the night porter over to guard us in reception while she slowly left to go and check our vacated room, ?maybe to count the clothes hangars again!. Although it was lashing down rain at the time no effort was made to call a taxi despite my request, also despite having breakfast included in our room rate, no effort was made to provide even a piece of fruit to take on our journey. I would not return to this establishment.
Stayed 1 night in Oct 2018

10/10 Excellent

Paul, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to town center
my 5th stay at this hotel great location for golf trip
Stayed 9 nights in Jun 2018

10/10 Excellent

Littlejay , Weymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly central hotel.
Always feel welcome and at home when I stay at this hotel. So central for everything in Hua Hin. My little 'gem'.
Stayed 4 nights in Mar 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Huahin
Great little hotel. Perfect location to walk to beach and bars and restaurants. Pool on the roof beautifully clean. Staff friendly. Peaceful stay. Loved it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were outstanding - front desk, cleaning and restaurant personnel
Stayed 5 nights in Jan 2018

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Great quiet hotel. Very friendly staff. Lovely pool area. Tasty breakfast.
Stayed 2 nights in Nov 2017

4/10 Poor

John, UK

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointed
Unlike the information available, the restaurant is no longer there, and is now a hairdressing salon. This was very disappointing and felt a bit dishonest. It was raining heavily when we arrived and were relying on the restaurant being available. This meant we had to get a snack from the local 7 11. The breakfast was very poor. The cooked food was cold and there was no variety in cereals, Just cold cooked food, white toast, and fruit that was left uncovered and had flies on. In view of all this we checked out a day early, however we were prevented from leaving and kept waiting whilst staff were sent to check our room. In fairness the room itself was spotlessly clean and quite comfortable. The staff generally very helpful
Stayed 4 nights in Nov 2017

10/10 Excellent

Jason Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful staff and immaculately clean rooms. Good location within walking distance to markets, restaurants, and nightlife. Also, tuk-tuks taxis are always out front to take you anywhere you need to go out of walking distance. I would definitely stay here again.
Stayed 1 night in Jul 2017

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spotless hotel
Very good location clean and comfortable, staff great would return again.
Stayed 1 night in Jul 2017

8/10 Good

really goid bal, nz

Liked: Cleanliness, staff & service, room comfort
Close to town very tidy and clean breakfast basic
Great value for money. Staff very friendly only issue wifi very slow
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Really good basic clean hotel, rooftop pool amazing, close to all restaraunts and bars.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location
Another good stay at this hotel

8/10 Good

Helen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel.
This is a nice quiet hotel, close to the center of HuaHin. The beach is about a 10 minute walk away at most, as are a good selection of restaurants, and the night market. Rooms are comfortable, functional, and perfectly adequate for their purpose. They are also kept clean, despite people bringing sand etc back from the beach. There is a convenience store about a 2 minute walk away, and basic English is spoken by some staff.