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Reviews of Asia Cha Am Hotel

3 out of 5
Asia Cha Am Hotel
251 Ruamjit Rd, Cha Am Beach, Cha-am, Phetchaburi

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 214 reviews" "
Rating 8 - Good. 96 out of 214 reviews" "
Rating 6 - Okay. 34 out of 214 reviews" "
Rating 4 - Poor. 18 out of 214 reviews" "
Rating 2 - Terrible. 6 out of 214 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Stacey, Carson City

Liked: Property conditions & facilities
The hotel was a bit outdated but, everything else was really nice!! Very clean! Very friendly! Very Safe. The area is basic and very local! Which I liked for local food some ok-decent foreign friendly restaurants nearby. The beach is across the street and just very relaxed. Cha Am is only a 2 hr drive to Bangkok, so easy for a taxi .. I just wanted a few days away and wasn't looking for a 5 star hotel. I really liked it for the price of the room and nearby restaurants it was good!! Very Local!!!
Stayed 3 nights in Jan 2024
Response from The Management Team, Asia Hotel Group on 20 Feb 2024
Dear Valued Guest,Thank you very much for your feedback on your recent stay at Asia Cha am Hotel. We look forward to welcoming you back again soon.Best regards,

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely superb in looking after my elderly mother. Extremely helpful and always on hand. 1st class service.
Stayed 9 nights in Nov 2023
Response from The Management Team , Asia Hotel Group on 13 Dec 2023
Dear Valued Guest,Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from The Management Team , Asia Hotel Group on 2 Oct 2023
Dear Valued Guest,Thanks for staying with us. We appreciate your feedbackBest Regards,

8/10 Good

Danai

Stayed 1 night in Sep 2023
Response from The Management Team , Asia Hotel Group on 2 Oct 2023
Dear Valued Guest,Thanks for staying with us. We appreciate your feedbackBest Regards,

8/10 Good

Chutikant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
อาหารอร่อย มีหลากหลาย location ดี ห้องเห็นทะเล สวย
Stayed 2 nights in Jul 2023
Response from The Management Team , Asia Hotel Group on 17 Jul 2023
เรยน แขกผมเกยรต ขอขอบคณสำหรบคำชมผานรววครบ เรายนดใหบรการและชวยเหลอครบ หวงวาคงไดมโอกาสใหบรการอกเรวๆนนะครบ ดวยความเคารพอยางสง

6/10 Okay

Nares

Stayed 1 night in Jul 2023
Response from The Management Team , Asia Hotel Group on 24 Jul 2023
Dear Valued Guest,Thanks for staying with us. We appreciate your feedback.Best Regards,

10/10 Excellent

Toru

Stayed 4 nights in Jul 2023
Response from The Management Team , Asia Hotel Group on 24 Jul 2023
Dear Valued Guest,Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,

8/10 Good

Gregory

Stayed 4 nights in Jun 2023
Response from The Management Team , Asia Hotel Group on 30 Jun 2023
Dear Valued Guest,Thank you for staying with us and we hope to welcome you back again soon.Best Regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Nov 2022
Response from The Management Team , Asia Hotel Group on 28 Dec 2022
Dear Valued Guest,Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real good value for money, friendly pleasent and helpful staff, would highly recommend.
Stayed 5 nights in Nov 2022
Response from The Management Team , Asia Hotel Group on 24 Nov 2022
Dear Valued Guest,Thank you for your feedback and look forward to your next stay with us.Best Regards,

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Pictures are flattering
Hotel is very dated and could do with some updating. Definitely not aimed at the non Asian customers. Breakfast buffet was limited for westerners. TV channels were non existent. Also WiFi code only lasted for a day and had to go to reception every day for a new one! Had problems with toilet in room and nothing done about it.
Stayed 4 nights in Jun 2022
Response from The Management Team , Asia Hotel Group on 5 Jul 2022
Dear Valued Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best Regards,

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Mar 2022
Response from The Management Team , Asia Hotel Group on 3 May 2022
Dear Guest, Thank you for your feedback. Best Regards,

10/10 Excellent

James

Stayed 1 night in Mar 2022

8/10 Good

Boomie

Travelled with family
Disliked: Staff & service
The breakfast buffet was the best things in this trip. We booked for 2 rooms. We got 4th floor (they said when we book in the website is seaview but the view was terrible we just see a bit of the sea the rest is just the roof of another building) The room quite old and the a/c not working. The staff came to fix and they dont take their shoes off and walk around in our room we ask them to take off they dont even care) Finally they cant fix the a/c so they ask us to change the room but seperate. Feel so sick for this offer. Its not even our fault and staff not seem really care a guest. So at the end we got a room upgrade but our feeling not feel any better.
Stayed 2 nights in Feb 2022
Response from The Management Team , Asia Hotel Group on 10 Feb 2022
Dear Valued Guest, Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. We look forward to having you visit again so that we can provide you with a better experience. Best Regrads,

10/10 Excellent

SteveBanta, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap clean room. Right on beach. Great location walking distance to everything you need for stay
Stayed 3 nights in Jul 2020
Response from Asia Hotel Group on 30 Jul 2020
Dear Valued Guest, Thank you for sharing your experience at Asia Cha am Hotel. We hope to see you again whenever you back soon. The Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

4/10 Poor

Alison

Stayed 3 nights in Mar 2020

10/10 Excellent

Boonthida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely value for money. The view is very nice. Breakfast has many variety of choices. The room is big and clean.
Stayed 1 night in Mar 2020

8/10 Good

Caroline

Travelled with family
Disliked: Property conditions & facilities
The hotel is old and tired balconies are grotty but it’s location is perfect
Stayed 2 nights in Feb 2020

4/10 Poor

WorldTraveller, Texas, USA

Liked: Cleanliness, amenities
Disliked: Staff & service
It was my first time staying at this property, wanting to check it out and experience for myself prior to recommending it to my friends who have never heard of or visited Cha Am. I stayed 3 nights and overall it was okay. The receptionists were not friendly nor hospitable. I might add that an older receptionist, Jantrathip was not helpful and ignored me on two occasions, despite the fact I was first in line in front of the reception area. The other receptionist is busy on her phone instead of being focused on welcoming and assisting guests. The hotel management must change the front desk employees. Mgmt. needs to train and put in place pleasant and friendly employees, who are eager and happy to assist guests from the moment they arrive to the moment they leave. Employees need to be evaluated and graded by the guests, so that management is fully aware of the guests experience. Much room for improvement at this hotel. There were large groups of European tourists (groups of Swedish and French tourists) staying here long term. Breakfast time is a bit chaotic and food needs to be replenished and filled up when it is finished and dirty plates needs to be picked up and the table cleared asap. Special mention: The cleaning lady of my room is to be commended. She was courteous, efficient, and did a good job each day cleaning and tidying my room. Overall, I would not stay here again but will try and check out another place in Cha Am, as there are plenty of choices for tourists.
Stayed 3 nights in Feb 2020
Response from The Management Team , Asia Hotel Group on 14 Feb 2020
Dear Valued Guest , Thank you for your valuable time sharing this review. We feel so sorry that you had such a poor experience with us as we generally do much better. I have passed on your comments to the head department as comment is very important to us and it will be used to improve. We hope that you will provide us with another opportunity to show you that we normally do much better. Best regards,

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Would have been ok back in the day
Decent sized hotel well situated near beach, bars and restaurants. It’s cheap and good value for a family but it shows it’s age. Built in 70/80’s I’m guessing the rooms are tired and need upgrading, the showers and bathrooms in general are showing their age. The rooms also don’t cater for modern life, the only way I could find an electric socket to put in phone charger was to unplug a lamp on the floor. Nowhere to charge laptop or charge phone next to bed, needed if you use phone as alarm clock like me. Staff friendly but although hotel almost empty room not cleaned until 3/4pm every day, not good enough
Stayed 7 nights in Oct 2019
Response from The Management Team , Asia Hotel Group on 5 Nov 2019
Dear Valued Guest , Thank you for the comment about your experience at the hotel. We do hope to have another opportunity of welcoming you back soon. Best Regards,

8/10 Good

varunchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price ,nice room
Wifi was out of order , No breakfast for this booking. Nice room
Stayed 1 night in Jul 2019
Response from The Management Team , Asia Hotel Group on 25 Jul 2019
Dear Guest , Thank you for staying at our hotel. We are pleased to read you enjoyed your overall stay with us but apologize for the issues you experienced. We will certainly share your feedback with my management team to take corrective actions. We hope you will give us another chance to welcome you back to experience our hotel the way it should have been on this visit. We look forward to seeing you again soon. Best Regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like counter service. The staff spoke no melodic unstable wifi had to change every day. The bathroom is bot clean,has fungus, from the advertisement the photos look beautiful,look good,but the real old condition.Electrical plugs are little disappointing. Net time will not use the service again
Stayed 2 nights in Apr 2019
Response from The Management Team on 7 May 2019
Dear Valued Guest , Thank you for your valuable time sharing this review. We feel so sorry that you had such bathroom experience with us as we generally do much better. I have passed on your comments to the head department as comment is very important to us and it will be used to improve. We hope that you will provide us with another opportunity to show you that we normally do much better. Best regards Asia Hotel Group

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
Request King Size Honey trip but recieved Twin Bed nothing set up Staff not reconfirmed
Stayed 1 night in Apr 2019
Response from The Management Team on 24 Apr 2019
Dear Valued Guest Thank you for taking the time to review your stay with us. We would like to apologize for the negative experiences you had during your stay. With regards to your concern, this has been well noted and shared with our executive committee. We are very sorry for the inconvenience you were caused. Thank you for all your comments. Thank you so very kindly once more, for your trust and faith in our hotel. Very much appreciated! Despite this, we hope to be able to welcome you back on a return visit to Asia Cha am Hotel. Best Regards, Asia Hotel Group

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from The Management Team on 24 Apr 2019
Dear Valued Guest, Thank you for sharing your valuable feedback about your stayed. Best Regards, Asia Hotel Group

8/10 Good

Patcharadanai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from The Management Team on 29 Apr 2019
Dear Valued, Thank you for wonderful feedback with us. Best Regards, Asia Hotel Group

10/10 Excellent

Jonathan, Pattaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in a lot of hotels in Asia, this was one of the best. Only stayed 2 nights, I wished it was 2 weeks. Excellent value for money.
Stayed 2 nights in Mar 2019
Response from The Management Team on 22 Mar 2019
Dear Sir, Thank you for wonderful comments with us. I am delighted to read that you had a great stay. We can’t wait to welcome you back on your next trip. Sincerely, The Management Team Asia Hotel Group

8/10 Good

Trisilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from The Management Team on 25 Feb 2019
Dear Valued Guest, We thank you for your comments on our hotel. We are delighted that you enjoyed your stay and look forward to seeing you again soon. Best Regards, The Management Team Asia Hotel Group

6/10 Okay

pricha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
there is room for improvement
We mostly like the Asia Cha Am very much, but the last week stay did NOT turn out good because of the bed.....They took two beds to make one bed and the bed were very hard and very hard, not as comfortably as solf. The daily room service was great and friendly. Not enough drinking eater
Stayed 2 nights in Feb 2019
Response from The Management Team on 18 Feb 2019
Dear Valued Guest , Thank you for staying at our hotel. We are pleased to read you enjoyed your overall stay with us but apologize for the issues you experienced. We will certainly share your feedback with my management team to take corrective actions. We hope you will give us another chance to welcome you back to experience our hotel the way it should have been on this visit. We look forward to seeing you again soon. Best Regards, The Management Team Asia Hotel Group

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
We would defiantly return to this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jimmy’s Review
I had a great stay there. Good location and a good hotel
Stayed 9 nights in Nov 2018

6/10 Okay

Walter

Stayed 1 night in Nov 2018

10/10 Excellent

Rainer

Very clean, good bed, a/c, bathroom, TV, safe etc. Excellent breakfast
Stayed 2 nights in Aug 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent budget stay
Place is ok but crowded with local tourists, breakfast buffet is ok but it could be better. Good and polite service, nice sunset views from pool on the roof, nice fitness center as well. Hotel has annex with pool attached to all rooms on the first floor. Beach not that pretty but ok and very crowded with Thai tourists.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of bad service
No infrastructure or taxi service but excellent hotel for budget end. Expect 30 - 60 minute wait for a taxi. There are taxis parked on seafront often. There were 2 receptionists, one good, the other openly hostile
Stayed 1 night in Mar 2018

8/10 Good

ริวคิ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ได้ห้องพักไม่ตรงที่ระบุไว้, แต่โดยรวม OK / ใกล้ชายหาด เดินทางสะดวก
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel has good facility service, comfortable price and good view. I recommend this hotel.
Stayed 1 night in Dec 2017

8/10 Good

Gary W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Asia hotel is a big hotel with multiple building and two pools and a decent gym. Staff were great and I had no issues with anything. Across the road from the beach,
Stayed 3 nights in Oct 2017

2/10 Terrible

Yoottapoom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing as good as described!
Terrible stayed that I ever had! Do not spend your money here! Front Desk staff was not helpful at all! I was calling to as for the Wifi password and they said please come down to get your pass word, when I came down they said please wait in the room, they will send password to the room and I was like ???? I STILL DIDN'T GOT ANY WIFI PASSWORD UNTIL CHECKOUT! Breakfast is awful and too expensive for THB 300.- baht! Lack of well maintain. I will definitely not come back here for sure!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Close the beach
Wifi service not available. Hotel informed me IT will come from Bangkok to fix it by mid of April. Air conditioning not good. Filter dirty. TV signal not good. Car parking no enough.

2/10 Terrible

Chaiyapat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

4/10 Poor

Puncharat

Disliked: Cleanliness, property conditions & facilities
ที่นอนไม่สะอาดมีทรายบนที่นอน
Stayed 1 night in Mar 2024
Response from The Management Team, Asia Hotel Group on 4 Apr 2024
เรยน แขกผมเกยรต,ขอบพระคณทมารววใหกบทางโรงแรม และขออภยในความไมสะดวกททานไดรบ ทางเราไดแจงใหสวนทเกยวของรบทราบและจดการแกไขแลวคะ โอกาสหนาเรยนเชญมาใชบรการใหมนะคะดวยความเคารพอยางสง

4/10 Poor

Johnni

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

chotika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Pontus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from The Management Team ,Asia Hotel Group on 8 Aug 2023
Dear Valued Guest,Thank you for staying with us and we hope to welcome you back again soon.Best Regards,

8/10 Good

Arada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดีทุกอย่าง แต่สระเล็กมาก ตั้งใจไปเล่นสระว่ายน้ำเลยนะ เห็นลงรูปสระเหมือนใหญ่ พอไปจริงสระเล็ก แต่ทุกอย่างโอเคดี บริการดีจ้า
Stayed 2 nights in Apr 2023
Response from The Management Team , Asia Hotel Group on 27 Apr 2023
เรยน Khun Arada,ขอบคณสำหรบการเขาพกกบเรา หวงวาคณลกคามความสขและไดรบการอำนวยความสะดวกสบายจากเรา ทางเราหวงเปนอยางยงวาจะไดรบโอกาสในการใหบรการและความสขแกคณลกคาอกครงดวยความเคารพอยางสง

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
眺めが良い
全面シービュウで快適です。屋上にプールもありました。朝食も美味しくコスパは最高です。
Stayed 4 nights in Mar 2023
Response from The Management Team , Asia Hotel Group on 5 Apr 2023
Dear Valued Guest ,Thank you very much for taking your time to write a good review with nice feedback to our hotel product and our service. Best Regards,

10/10 Excellent

Flemming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to the beach
Stayed 13 nights in Mar 2023
Response from The Management Team , Asia Hotel Group on 5 Apr 2023
Dear Valued Guest,Thank you very much for your feedback. Best Regards,

10/10 Excellent

Finn Farstad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 — Topp!!!!
Vi var på Asia Hotel i 14 dager. Hadde det helt fantastisk! Superior med havutsikt, rom 805. Sist vi var der klaget jeg på dueavføring i bassenget i 17. etasje. Hotelldirektøren lovet at det skulle han ordne. Nå var det 100 prosent rent. Honnør til personalet på Asia. Har vært på 40 forskjellige hotel i Thailand. Men Asia er mitt favoritthotel. Topp frokost og fornuftig pris. Gleder oss til å komme tilbake 30 dager i 2024. Anbefales på det sterkeste!!
Stayed 14 nights in Feb 2023
Response from The Management Team , Asia Hotel Group on 23 Mar 2023
Dear Valued Guest ,Thank you for taking the time to share your experience at Asia Cha am Hotel. The team and I look forward to welcoming you again soon. Best Regards,