Family Pool villa | In-room safe, desk

Reviews of AKA Resort & Spa Hua Hin

3.5 out of 5
AKA Resort & Spa Hua Hin
152 Moo 7, Baan Nhong Hiang, Hin Lek Fai, Hua Hin, Prachuap Khiri Khan

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 208 reviews" "
Rating 8 - Good. 90 out of 208 reviews" "
Rating 6 - Okay. 45 out of 208 reviews" "
Rating 4 - Poor. 24 out of 208 reviews" "
Rating 2 - Terrible. 13 out of 208 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Dcahz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This used to be a 5 star hotel but badly needs refurbishment. It looks like it has had no maintenance for ages. The wooden slats are rotting and dont feel safe underfoot.The doors dont close properly and the shower/bath are really worn out. So in the end you get what you pay for. A pool villa for this price is unbelievable but this resort is really three star at best. There is a very ordinary a la carte breakfast and no food available at lunch and very little at dinner. There is no activity program. Took the shuttle to town to eat. On the plus side the staff are amazing. The villas are large and therefore you can spread out which suited me as it was raining all the time and i needed to work. If you can skip the private pool you are much better off being in town at Anantara for a similar price.
Stayed 3 nights in Jan 2019

4/10 Poor

paul, china

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been good
The hotel was run down the toilet didn’t flush. The wait staff were incompetent to the point of rudeness
Stayed 8 nights in Sep 2018

8/10 Good

Lam, hong kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice hotel staffs, hotel room a little old but clean
Stayed 3 nights in Aug 2018
Response from AKA Team on 28 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very private and relaxing
Great place to relax quiet setting private pool great staff and easy access to town and back
Stayed 2 nights in Jul 2018
Response from AKA Team on 28 Aug 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

A, London

Disliked: Cleanliness, room comfort
Very run down. Poor facilities. 3 stars at most.
Very run down. Poor facilities. 3 stars at most. Room spacious. Lots of insects!
Stayed 6 nights in Jul 2018
Response from AKA Team on 28 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
The good and the bad
The good. It’s a beautiful place. Feels really close to nature. You get the see a variety of flora and fauna. The pool villa is spacious. Prices to consume minibar items are reasonable. The bad. You will really feel very close to nature. Bugs, snails, slugs, and millipedes everywhere. Millipedes crawling up the walls, across the bedroom, in the bathroom, in the bathtub. We were unable to use the bathtub during our entire stay because it was full of millipedes. We had to look where we stepped all the time. Opening a door may sometimes come with a crunch when you sadly realised you crushed a bug or other millipede. You’ll need to buy water to wash your cups or boil or brush your teeth. The water from the tap comes out cloudy.
Stayed 2 nights in May 2018
Response from AKA Team on 16 May 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
no hot water matters
nice place but old, many insect because near the neutral. no hot water at the first night, it had fixed after we request. the pool and view was perfect. please ask the staff immediately once you found no hot water, they can fix it. but if you are afraid of insect, not book this hotel.
Response from AKA Team on 13 Apr 2018
Thank you for choosing AKA REsort Spa Hua Hin as your holiday destination

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
We stayed 5 nights (from low to peak season, prior and during CNY) ... the hotel was quite old, the engine was out of order such that we had no hot water to bath on the first night... the problem fixed only when we changed to another room ... breakfast exceeded expectations during low season as they provided semi buffet and served hot dishes by request but the food was not warm enough during peak season when they served "full buffet" ... Shuttle bus was an issue and please book well in advance No housekeeping after 4:30pm so please plan yr time if you stay full day in the resort service staff attitude was good but not all of them can communicate in English fully ... btw, they tried to assist at their best when you reported problems in the way that they could understand ...
Stayed 5 nights in Feb 2018
Response from AKA Team on 21 Mar 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Phee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and private
We selected family pool villa. It was a surprise to have 2 separated houses with its own outdoor bathtub and outdoor shower, we didn't know at the time of booking. Pool was at suitable size. Quiet and cozy. The location was a little difficult to access, private vehicle recommended.
Stayed 1 night in Jan 2018
Response from AKA Team on 9 Feb 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from AKA Team on 9 Feb 2018
Thanks for staying with us on your holiday. We appreciate your feedback!

8/10 Good

james, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
First appears off the beaten track, but after a few days it's perfect.... great staff great breakfast- if no car rent a bike, free hotel shuttle to Hua hin
Stayed 4 nights in Sep 2017

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want privacy this is a great place.
After reading reports we were concerned but our fears were for nothing. The villa was spacious with a private garden and big pool. The outside showers were good although the bath was not a great one as it was difficult to get in. The staff were friendly and helpful. The breakfast was ok we did have one or two occasions when it took so long for soft boiled eggs that my husband had completely finished his breakfast. This is not a place of you want lots going on. No one seemed to use the bar and the restaurant for dinner. The shuttle service into Hua Hin was very good. We were given a free massage and it was good. Overall we would return as the privacy as space for the amount paid were good.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
ห้องพักและโรงแรมเก่ามากกก โทรม ผุพังหลายส่วน
ไม่ประทับใจเพราะโรงแรมเก่ามาก สภาพตั้งแต่หน้าฟรอนท์ ไปจนถึงข้างในทรุดโทรม เส้นทางผุพัง บ้านพักโอเค สระน้ำสะอาด น้ำแรงดี พนักงานดูแลดี

8/10 Good

Cherry

Liked: Room comfort

8/10 Good

Wen-Yu

Liked: Cleanliness, staff & service, room comfort
Great outdoor massage and private pool
The place is quite and beautiful. The private pool is great! But it would be a little bit dark in the resort if you come back to the room late at night. However, the breakfast is not so good. Highly recommend the outdoor massage therapy by the resort, we enjoyed the breeze at the same time with the great and skillful Thai massage here !!!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good price
Nice hotel but a bit old and not that clean. I would recommend this hotel for a couple from quite attractive room rate. Staffs are very helpful

8/10 Good

K, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lots of room
Private pool, secluded, quiet and accessible. The distance from town can be a bit of a challenge, but get to know a taxi driver and things work just fine. They have a shuttle, but I do not like to be constrained to others timelines. Other than that, the wifi is a bit slow, but it is not a business hotel. The staff are great and helpful

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel probably had 3 rooms occupied and all other villas were empty. Far from everything and rooms were bad. Booked 2 nights and I checked out after the first night.

10/10 Excellent

Michael Thomas, Stourbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully relaxing holiday Villas
Absolutely lovely place to stay in the hills behind Hua Hin. It's a bit remote from the town but there's a fairly regular minibus shuttle in to Hua Hin itself. The upside of this is that it is splendidly tranquil in a beautiful setting. The Villas are amazing with a good size private pool, roof garden and plenty of shady areas for just relaxing and reading. There's a decent restaurant and bar if you don't feel like going into town and the staff are friendly throughout. Had a great time at a price that won't break the bank.

2/10 Terrible

Chi Mei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Wai ping, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad listed
Too bad

2/10 Terrible

Wai ping, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad listed hotel
Totally cannot accept, even free of charge I will never stay this hotel anymore. Dirty, no maintenance, bad location, hotel staff not willing to work or help, conclusion is bad, I travel over the world and never stay a night in hotel or resort like this horrible and ruin my holiday.

10/10 Excellent

BG, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aka Resorts Hua Hin
Overall the stay was excellent except the insects in the vicinity that caused some disturbance as one of my children is prone to insects bite. The stuff were warm and we can feel the efforts made by the team to make the stay unforgettable. There was a small incident that further proved this. A stuff that did the registration made a small mistake on the breakfast time. We were early by 20mins from the actual start time. The gentleman who attended to us was very flexible. I expected a typical apologies and was ready "to be sent away" as most hotel stuff would do. Instead he sat us down and got the team to serve us after he apologised to us. I personally regretted not noting his name as I was busy with my children. Thumbs up for his service. All my family members have commented that they would like to be back in this resort when we visit Hua Hin again.

8/10 Good

NP, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Pool Villa Hotel in HuaHin far from city ctr
Villa was nice and pleasant. If you want total relaxation, far from activities, this hotel will be great. The bathroom was nice and roomy. We enjoyed the floating bed on top of the pool. However, we have 6 people in our party and asked for 2 additional beds. With 1 extra bed added to each room, the space seemed very crowded and not relaxing anymore, and we ended up renting an extra 1-Bedroom Villa across from our room. Breakfast was nice and had enough variety that we enjoyed. There were no other guests around except us for dinner. The price for dinner was expensive unless you have the chicken skewers BBQ'ed that was 99TB and included all you can eat salad. That was a good deal. Good Villa for couples. Not recommeded for families or travelling with seniors.

10/10 Excellent

KP, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location for Holidays
Everything was perfect. Staff was very nice. They had a birthday cake to surprise us. The best thing is big swimming pool in the villa. I will go back to stay again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too old
Rooms are too old and many things are not working. The street to the city is really bad. On one day breakfast only ala card.

6/10 Okay

Action Action

Liked: Staff & service
Fantastic family getaway
Nice Cozy hotel Good for family vocation nice surrounding

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Disappointed
The good thing is this hotel located out of the town so its very quite. The hotel service is quite good. The worst is breakfast and breakfast team, it likes breakfast from B&B and service is so bad. The food are serving cold I had to ask for warm a boiled-rice twice. Compare to the rate, better choose others.

10/10 Excellent

Sami, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Remarkable; Cleanliness: Immaculate; awesome hotel, definitely will stay there again, but won't order seafood from the menu.

8/10 Good

AK, Spore

Liked: Cleanliness, staff & service, room comfort
Personal experience in AKA resort
Nice and comfortable resort, its a perfect resort for a "retreat" like getaway, where you want to be away from city life. Enjoyed the stay. Only comment to add on is that breakfast should have a wider spread considering this is an award winning resort, also the shuttle service to city could increase its frequency to meet the demand of guests wanting to leave/get back to the resort instead of the 3-4 hours interval in during the day time.

8/10 Good

Robert, USA

Liked: Staff & service, room comfort
A little "run down".
I stayed there a few years ago and it was new and super clean, now just a bit beat up. Food was great. Front desk was wonderful. Really liked Note.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Fantastic service
have a gd day in AKA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Romantic gateaway
It is a very pleasant trip at a very reasonable price. One improvement that can be made is to refurbish the existing tile outdoor bathtub into a porcelain one to give a more clean feeling. The current one has shown a fair bit of aging which made a not so appealing sight.

10/10 Excellent

Kavin, Bkk, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with my family
Very good hotel. We stayed in the hotel for 2 nights. The room is large and clean. We spent our 2 days in the pool! Anyway, the hotel is far from the town. Took 30 mins to the town. Overall, we enjoyed the time there.

10/10 Excellent

shruti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Private Pool & Villa
Very good stay, service was good. The 2-bed room villa was very clean, spacious and had a lovely pool.Location is not very convenient for venturing out but good for people who like some quite time to just relax, read and swim.

6/10 Okay

Nutpussorn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Peaceful hotel but need to maintenance
AKA Resort Hua-Hin is a very peaceful and great surrounding. But some furniture broke and building need to maintenance. All staff were nice and helpful :)

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Bad condition with no services from staff
I was so surprised when hotel had some problem about its electricity output. There was no plan or emergency generator to use. I had to wait more than 1 hours in a bad condition (no wind, very warm weather, no flash ligth in room). Moreover, there was some dirt on the table and furniture and more numerous leaf stayed in the pool. It should be reccommended to have a big cleaning day for this hotel. So dissapointed for me about staff services too.

8/10 Good

Dorothy, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Faultless;

6/10 Okay

suthida, Thailand

Disliked: Property conditions & facilities
Facilities: Nothing special; Value: Costly; Service: Basic; Cleanliness: Clean;

10/10 Excellent

Stanley, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Amazing; Service: Flawless; Cleanliness: Immaculate;

10/10 Excellent

Katie, New Zealand - Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Great deal; Service: Outstanding; Cleanliness: Pristine;

8/10 Good

Pratya, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Amazing; Service: Friendly; Cleanliness: Pleasant;

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Facilities: Above average; Value: Reasonable; Service: Amateur; Cleanliness: Pleasant; We stayed for 2 days and the power (including air conditioning) failed on 3 occasions in those 2 days. The staff lacked formal hospitality training

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

T, Hong Kong

Liked: Staff & service, room comfort
transportation
if u live there, u must rent a car. shuttle bus is always full. breakfast is poor. service is good. Shower is our room is out of service and they upgrade me to change the room to Guti AKA resort.

8/10 Good

Amy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AKA resort, Hua Hin
I would like to thank the staff for making my stay a very comfortable & pleasant one. Just what I need, relaxing & lovely resort/villa. Nice restaurant, great breakfast & relaxing spa. I would go back & recommend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anetta, Portland, OR

Liked: Staff & service, room comfort
Was probably better when it first opened
Bathrooms were pretty dirty-- they are outdoor and haven't been kept up much. Could really use some CLR or something to clean them. Lizards in the bedroom sometimes, which didn't bother me but might bother some. They're just little guys, totally harmless. The pool was great, views were great, the food was a bit overpriced but the staff was helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
AKA resort huahin
The hotel location is good,privacy is first class.If you have a car a drive in to huahin town is a short 10-15 minutes.The room is spacious and the private pool is excellent.However the drain in the outside shower is partially block and needs clearing.The reflux odour from the bath room drain need to be fixed also.Otherwise the stay at the resort is first class.I would go back again any time(once all the things I mentioned are fixed!!!)