Arrived at the hotel to be greeted with confusion - there was no record of our booking. Eventually this was sorted, but the service received on arrival verged on plain rude. No manners, nor even a smile. Not the greatest welcome after a day's travelling.
Room was basic, but did the job for a 3 night stay. Sheets were clean, room was tidy, shame about the skid marks left in the toilet! There is no safe in the room, but apparently there is at reception. After our initial 'welcome', we didn't risk this. Also, the 'designer toiletries' do not at all live up to their name - bring your own!
Buffet breakfast was ok - selection of meats, cheeses, cereals, fruit, hot dogs, soup, cakes etc. Also orange squash, tea and coffee. Served 6.30-10am.
Over the 3 days, service did improve (when a different receptionist was on duty). Staff at the bar seemed nice enough too.
A warning if you need to use the internet - bring a laptop! We were expecting to check in online for our flight home after reading that the hotel has internet. However this is only wireless access. There are no computers to use, so we had to find an internet café when we travelled to Prague.
Another note - English isn't spoken as fluently as in tourist-oriented areas, which is fair enough. So it helps to learn a few basic Czech phrases.
Overall, the hotel is basic, but we just used it as a base to sleep, wash and eat breakfast, then went out for the day. If this is all you need, it serves its purpose.