GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Accessibility Options
Property Amenities
Rooms
The 21-story hotel has 406 nonsmoking guestrooms, all with Westin's Heavenly Beds and Heavenly Baths.
The Heavenly Bed consists of a custom-designed, foot-thick pillowtop mattress with all-white bedding; triple sheeting; down blanket, comforter, and duvet; and five pillows (two goose down/feather, two hypo-allergenic, and a decorative "boudoir" neck roll pillow).
The Heavenly Bath consists of a dual showerhead with multiple spray options; curved shower rod for extra room; white-on-white shower curtain; velour, waffle-weave bathrobes; oversized Brazilian combed-cotton bath towels; and spa bath products.
Other amenities include unfurnished balconies, high-speed Internet access (surcharge), complimentary weekday newspapers, minibars, laptop-compatible safes, multi-line phones, and coffeemakers. Rooms have flat-screen TVs with premium channels and large desks with ergonomic rolling chairs.
Room Amenities
Dining
Zucchini's - Featuring fresh produce in a market-style setting, this restaurant serves American cuisine for breakfast, lunch, and dinner. The menu includes a large salad bar, burgers, wraps, and sandwiches. Located just outside the hotel lobby in the Galleria mall.
Shuckers Sports Bar - Across from Zucchini's, this nonsmoking sports bar has flat-screen plasma TVs, happy-hour specials, and a raw oyster bar. Open for lunch and dinner.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Westin Oaks Houston at the Galleria
of guests recommend
out of 14 reviews
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Showing 1 - 10 results (of 14) · See more The Westin Oaks Houston at the Galleria reviews
“Not Impressed”
I wasn't impressed to say it was a 4 star hotel. The location was horrible for me. The room was nothing special.
“Amazing”
I had a great time here loved the shower and can't wait to stay again?!
“Great location, friendly staff.”
It was a little confusing having two Westin hotels in the ame mall. Very convienant. Once we got there we didn't have to drive any more. Shopping, dinner, and drinks all at one location. Eat at the Oceanaire! It's pricey, but excellent.
“Not enough toilet paper...”
Ran out of toilet paper, asked front desk for toilet paper, then about 45 minutes toilet paper shows up. The service is horrible. It's a luxury hotel, you would think they would keep enough toilet paper in the rooms. I guess they are afraid their affluent patrons are going to steal the toilet paper.
“Great Location”
Location is great for shopping trip to Galleria. Hotel staff very friendly and helpful. Our toilet was not working properly when we first got into room, called front desk and they sent maintenance up immediately. The room as a bit humid as was the hallways. No free WiFi in room, which was an inconvenience.
“Not satisfied”
there was no toothbrush and toothpaste in the room. I was not entertained immediately when I was in the front desk and was not even informed that my check in was complete I waited. front desk also failed to give me a map of the sports bar they told me they would give me due to printer proble.
“Quilter”
The hotel location was somewhat difficult to find; however, once we arrived, the staff was completely wonderful. Check-in went very quickly and they were very friendly. Room was clean and comfortable.
“Can't wait to go back”
Loved staying at the Westin Oaks! The convenience of having The Galleria and all the shops and restaurants made our experience even better. The hotel was beautifully renovated and the service was great.
“Great Hotel”
Great location. Huge rooms. Clean. Service staff is frustrating in their inability to speak english.
“Good Middle-Top Range Hotel”
Great location, right in the middle of the mall where the Ice Skating ring is. Overall, good experience. Will stay at, again.
Showing 1 - 10 results (of 14) · See more The Westin Oaks Houston at the Galleria reviews
Hotels near Miller Outdoor Theater
5011 Westheimer Road Houston, 77056 United States of America
Nearby Points of Interest
Location Highlights
The closest major airports to The Westin Oaks Houston at the Galleria are:
Houston, TX (HOU-William P. Hobby) - 20.2 km / 12.6 mi
Houston, TX (IAH-George Bush Intercontinental) - 29.6 km / 18.4 mi
Houston, TX (EFD-Ellington Field) - 31.9 km / 19.8 mi
The preferred airport for The Westin Oaks Houston at the Galleria is Houston, TX (HOU-William P. Hobby).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Galleria, Houston, Texas, United States of America: If you cant buy it at The Galleria, its not made. One of Americas largest shopping centers, The Galleria has roughly 400 stores. Its lowest level features an ice-skating rink, a welcome spot during Houstons torrid summers. Next door, the beacon of the 64-story Williams Tower serves as compass point for the sprawling city. Nearby, partygoers head for the Richmond Strips bars and clubs.
5011 Westheimer Road Houston, 77056 United States of America
