Ratings based on 796 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from montreal

Nice but not great

Posted 29-Jun-2015
Pros: Staff and driver
Cons: Housekeeping forgot to replace glasses and towels. More lamps needed and room service.
Location: Baseball games, concerts
Room is ok, bathroom is ok (i don't like bath with curtain). Bed is very comfortable. Nice staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from R

Quiet beautiful and friendly

Posted 26-May-2015
My husband and I had a wonderful time in the Sam Houston. The rooms were big, decorated well and quiet. The hotel staff was very friendly and accomodating. Breakfast was delicious and fast. I highly recommend this hotel for your next stay in Houston. Be sure to bring a water bottle...their orange water is tasty!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Austin, TX

Nice Hotel near Minute Maid Park

Posted 23-May-2015
Pros: Comfort, cost, location
Location: Minute Maid Park, Jones Hall, Wortham Center
Nice rooms and quiet, not crowded. Ever member of the staff we encountered did a wonderful job.
4 out of 5
Recommended
for Everyone
by A verified traveller from Victoria, TX

Nice Hotel close to Minute Maid Park

Posted 21-May-2015
Pros: We stayed on a weeknight. Even though this hotel is located in downtown Houston, it was very quiet.
Cons: Our bed was not real comfortable and the box spring made noise every time you moved.
Location: Minute Maid Park, home of the Astros, and restaurants and bars are within walking distance.
We were able to walk to the ballpark. The hotel has a shuttle but, the ballpark was only 3 blocks away and the walk was very pleasant. The hotel staff were extremely nice and helpful. The baseball game we went to was in the afternoon on the day we checked out of the hotel. They let us put our luggage in our car and leave it parked at the hotel until after the game.
5 out of 5
Recommended
for Everyone
by A verified traveller from South Texas

Great stay overall

Posted 04-May-2015
Good location; friendly staff; good price; elevator's were cramped. An event being held overwhelmed the lobby; night event created very loud music which made our walls shake. Glad they stopped around midnight; exercise room good, but no working TV was bad.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Apr-2015
Wonderful location. Staff was super friendly and extremely helpful. We will definitely be back!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Apr-2015
It was a great stay. I really enjoyed it and Kristen the receptionist is awesome. 5 Star Hotel in my book. 😏😏😏😏😏😏😏😏😏😏😏😏😏😏😏❓😏😏❓❓ that's all I have to say.
4 out of 5
Recommended
for Couples
by A verified traveller from Houston, TX

GREAT Location

Posted 21-Apr-2015
Pros: location and price
Cons: Bar was sticky and bar tender didn't bother to clean it, even when he wasn't busy.
Location: Azumas, Asian food...Prohibition restaurant & bar, but make reservations...Jones Hall...Minute Maid Park...court house/park...
Situated between the Astros ballpark and the Houston Symphony's bld (Jones Hall), this was an easy walk in either direction. The valets were friendly and recommended a wonderful place for breakfast, called Honeymoon, on Congress. Room was nice, not large, but good and bed was comfortable. Shade didn't roll up properly, but did so manually. Front desk was nice to mail my phone charger back to me.
5 out of 5
Recommended
for Couples
by A verified traveller

Fun fun fun!!!

Posted 31-Mar-2015 on Hotels
Great!
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Bonnyville AB

Good Location...Great Staff

Posted 27-Mar-2015
Pros: Staff was great.
Cons: Nothing
Location: The aquarium and downtown nightlife was great
Front Desk was excellent...hiccup with housekeeping. Housekeeping missed our room, we requested clean towels and shampoo etc. Still didn't come after an hour. Went down to the front desk to complain, they listened and ended up providing supper for us in the restaurant to make up for their mistake. House keeping was solid after that. They turned a negative into a huge positive. It was nice to feel valued as a customer.