Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel! The fitness center/pools were amazing

Posted 22-Jul-2014
Beautiful hotel and grounds. Would definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

My husband says the best US hotel

Posted 21-Jul-2014
Great staff. Great wooded surroundings. Watch out for the mosquitoes. Pools were nice and clean. Amenities were many. Very nice running trial and super close to downtown yet away from the downtown hustle.
5 out of 5
Recommended
for Families
by A verified traveller from dallas

Good location.

Posted 17-Jul-2014
Pros: The location, beautiful grounds, and access to facilities at the club.
Cons: Food in restaurant.
Location: Near the Galleria for shopping and many restaurants.
Lovely hotel secluded from city traffic. Need to drive or take hotel shuttle to eat out or shop. The restaurant at the hotel is expensive and not worth the price.
5 out of 5
Recommended
for Everyone
by A verified traveller from West Vancouver

An experience like no other.

Posted 08-Jul-2014
Pros: Everything.
Location: Located 20 min from airport. This hotel is near Memorial Drive which has the largest most expensive homes in this city. City Centre Shops were great!
This is our second stay at this very old style, classy hotel. It has two floors and incredible grounds. The 4 pools are amazing. A 10/12? lane colder pool for laps with a gigantic obstacle course for kids. A large shallow pool with two toddler areas, waterfalls and a beautiful long curvy slide. A secluded pool for those wanting peace and quiet (no kids!) and finally a baby pool under a small shelter for shade. All pools have a lot of supervision, there are 3 lifeguards for the obstacle course alone! There are many eager waiters ready to bring you yummy food or refreshing beverages in all pool areas. There are lots of grassy areas, a gazebo, a large outdoor fitness area and well padded jogging paths. As a hotel guest you are also able to use the private Houstonian Club and Spa which must cost a fortune to belong to. There are too many amenities to include here but we enjoyed the kids areas, there are different kids clubs for different ages. The rooms are well furnished and very comfortable and it was a real treat to get L'Occitane products in the bathroom!
5 out of 5
Recommended
for Everyone
by A verified traveller from texas

Very elegant hotel close enough to downtown

Posted 07-Jul-2014
Only positive things to say. Do not miss to visit the spa , they treat you like royalty
5 out of 5
Recommended
for Everyone
by A verified traveller

Great outdoor feel! Lots of trees! Great pools!

Posted 02-Jul-2014
Great pools! And great service at pools! Great walking track through bestifil landscape!
5 out of 5
Recommended
for Everyone
by A verified traveller

Relaxing

Posted 23-Jun-2014
Quality people, professional, clean, kind, honest, friendly, happy. The hotel has everything for you to enjoy, nice and delicious restaurant, spa, amazing gym, great view, pool, activities.... My experience was amazing great. Only one think I am no agree with. ? Why as a guess in the hotel I have to pay $15 overnight parking lote???? Every day!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jun-2014
all hotel personnel were friendly and professional..Never felt need to leave facility as everything was readily available from pools to restaurants to spa to workout facilities.
2 out of 5
by Jill from las vegas

VIP wasn't honored

Posted 14-Jun-2014
I pick VIP hotels because I appreciate the perks given. The hotel staff that checked me in didn't know about the VIP so I had to pay for upgrade. The internet did not work. VIP means nothing to this hotel at Least My experience. The grounds were beautiful thou.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York City

Excellent overnight stay!

Posted 09-Jun-2014
I recently stayed with a friend and our daughters. The room was beautiful and comfortable. The pools and facilities are clean and well kept. All staff was accommodating and friendly! Highly recommend for a little getaway!