Ratings based on 701 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Austin, TX

Best Experience Ever!

Posted 28-Jul-2015
We went for a weekend getaway to the Houstonian to relax. The staff and service was exceptional!!! We will back soon. The Houstonian will be our go to hotel while visiting Houston.
5 out of 5
Recommended
for Everyone
by A verified traveller from Austin, TX

Great getaway!

Posted 27-Jul-2015
Everything was a plus - except the bed and the bathroom. Unfortunately, those are the top two items on my list for choosing any hotel room. The mattress was downright squishy. I don't require a hard mattress, but I need some support. Most other high end hotels I've stayed at maintain the mattresses to give at least moderate support. The bath was very clean, but way too tiny, almost not functional. It was one person at a time and actually comical with the door swinging into the small space. It could have really benefitted from a pocket door. Great location and the best fitness club ever!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jul-2015
Pros: All the amenities
Location: Galleria area- $6 uber to several dining options.
Great staff, excellent service, great facilities- spa, pools, health club.
5 out of 5
Recommended
for Everyone
by A verified traveller from H, Shreveport, La

Posted 25-Jul-2015
Fantastic staff. Left behind my laptop and got a call not 20 minutes after I left and asked if I was able to pick it up or if I'd rather have it shipped. Definitely would stay again
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2015
Nicest hotel and property!! Will definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Baton Rouge

Wonderful Property

Posted 20-Jul-2015
Pros: Service, atmosphere, amenities.
Cons: Bathrooms, Bathrooms, Bathrooms! They are way too small!!!
Location: Wonderful location for shopping in the Galleria area.
Loved our time there and it a wonderful retreat area in the heart of the city.
5 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix

Beautiful

Posted 19-Jul-2015
Beautiful grounds, nice room, relaxing stay. Lots of amenities. Would have liked to stay longer than 1 night.
5 out of 5
Recommended
for Everyone
by A verified traveller

Holiday Weekend

Posted 14-Jul-2015
Loved everything about the hotel. The grounds are beautiful. They should mark the path to the health club better. It is hard to find.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Great hotel in an excellent location

Posted 12-Jul-2015
From check-in to checkout we had a great experience! The trip was work related and extended for pleasure. the hotel was a great choice for both purposes. The location and amenities are top notch!
3 out of 5
by A verified traveller

Horrible internet

Posted 11-Jul-2015
Pros: Spacious, clean, upmarket
Cons: Internet
Struggled to get phone calls and Internet wirless connection. Hotel was very nice but this really spoilt our stay. Hope they fix this...it is really a lovely hotel.