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Reviews of The St. Regis Houston

5 out of 5
The St. Regis Houston
1919 Briar Oaks Ln, Houston, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 264 out of 366 reviews" "
Rating 8 - Good. 64 out of 366 reviews" "
Rating 6 - Okay. 23 out of 366 reviews" "
Rating 4 - Poor. 10 out of 366 reviews" "
Rating 2 - Terrible. 5 out of 366 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ladarious

Stayed 1 night in Mar 2024

10/10 Excellent

Asabe

Stayed 7 nights in Feb 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nothing less than amazing. The staff is great. Customer service is definitely something they work hard on.
Stayed 1 night in Feb 2024

10/10 Excellent

Edwin, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great Romantic Getaway.
Stayed 1 night in Feb 2024

10/10 Excellent

John S.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff at front desk and restaurant.
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Stayed 2 nights in Dec 2023

10/10 Excellent

Lieby

Great service and extremely polite.
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Stayed 2 nights in Nov 2023

6/10 Okay

Danielle

Liked: Staff & service
Disliked: Cleanliness
It was very nice. However, I did not like the fact that dogs could stay in all of the rooms. I thought there was a designated space in the hotel for dogs to stay in. My son is allergic to dogs.
Stayed 3 nights in Nov 2023

10/10 Excellent

Anna

Travelled with family
Very nice hotel.
Stayed 1 night in Oct 2023

2/10 Terrible

grant

Stayed 2 nights in Oct 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and attentive.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mulugeta

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Sep 2023

10/10 Excellent

donna

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

MAURICIO

Stayed 2 nights in May 2023

10/10 Excellent

Joel

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Excellent service and attention to detail.
Stayed 3 nights in Apr 2023

10/10 Excellent

Thomas Clark

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
I remember when it was the Remington started by Mrs. Schollkopf in 1982. Still just as nice.

10/10 Excellent

Aaron

Stayed 3 nights in Nov 2022

6/10 Okay

sabina

Travelled with family, Travelled with family and small children
Liked: Amenities
Close to shopping and dining The hotel team is very nice and warm The property rooms are dated

10/10 Excellent

donna

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Mark

Stayed 1 night in Oct 2022

10/10 Excellent

Howard

Stayed 1 night in Sep 2022

10/10 Excellent

Greg

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Lynne

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Aug 2022

6/10 Okay

Carlos

Disliked: Cleanliness, property conditions & facilities
the curtains in my room wher tear with holes and bad sawing and dirty . all the fabrics in the hotel need to be replace . def a not $600.00 room .
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time at the St. Regis. Great property. Few small things, like wallpaper peeling a bit, but great time and wonderful experience.
Stayed 2 nights in May 2022

6/10 Okay

Marina

Business traveller
Liked: Cleanliness, staff & service
Good for a quick stay but not a full weekend :-/
The hotel is undergoing some remodeling which is good because its pretty dated. The stay was fine for a quick overnight stay but it wasn't comfortable enough to enjoy a full weekend.
Stayed 1 night in Apr 2022

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff! Excellent service
Stayed 2 nights in Apr 2022

4/10 Poor

yaseen

Business traveller
Disliked: Cleanliness, property conditions & facilities
The property needs a refurb, everything felt liek it was 30 years old and they charge a premium price and they charge for everything
Stayed 1 night in Feb 2022

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amanda at the front desk was excellent.
Stayed 1 night in Feb 2022

10/10 Excellent

JIMMY

Stayed 1 night in Feb 2022

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and her mother stayed here for 2 nights o they could enjoy some exibitions at the museum. They had a wonderful tome nd really enjoyed the safety and conveinience of the location, the cleanliness of the hotel and friendliness of the staff. We will definitley use the hotel again and reccomend it to anyone that asks
Stayed 2 nights in Jan 2022

6/10 Okay

EARL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
LOOKING TIRED.
Cordial overall staff. Very pleasing dining room with good breakfast with pleasantly eager waitstaff. Rooms seemed clean enough, but very tired looking in a sea of '70s beige with dark brown vinyl seating. The one fabric lounge was stained and dingy. All is needing a serious refresh. We have stayed in other St. Regis locations, Florence being one of the pre-covid latest and as expected the facilities and experience certainly matched the price range. This one, not so much. I have used Houston location in past decades for business, so I can sadly say, not much has changed since that time.
Stayed 1 night in Dec 2021

10/10 Excellent

Edmond

Stayed 1 night in Dec 2021

10/10 Excellent

Christian, Wye Mills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

4/10 Poor

Madeline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Tehron

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent. Wasn’t near the experience or expectation compared to the St. Regis in Atlanta, GA. I was expecting something a lot better but it was not close to the aforementioned St. Regis, nor a Four Seasons and Ritz Carlton.
Stayed 1 night in Nov 2021

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Nathan

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch all the way around. $42/night for valet parking took it down a notch. Kind of ridiculous. We are not downtown!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021