Exterior

Reviews of Residence Inn by Marriott Houston Downtown/Convention Center

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 647 reviews" "
Rating 8 - Good. 184 out of 647 reviews" "
Rating 6 - Okay. 46 out of 647 reviews" "
Rating 4 - Poor. 21 out of 647 reviews" "
Rating 2 - Terrible. 37 out of 647 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a brilliant hotel!!! The staff were outstanding! My room was huge and extremely well-equipped (“full kitchen” literally means a full kitchen…!). The included breakfast was plentiful and the breakfast room was big enough to accommodate many people. I loved everything about this hotel! Being downtown, homelessness in the area is evident, but the hotel is secure. The area is walkable. I wouldn’t stay anywhere else in Houston. As I said, the staff were amazing and are a true asset to the hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Candis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. The shower made a loud noise and kept turning all the way to hot when turned on. Housekeeping didnt knock one time when coming in the room. Other than that the area was perfect, close to lots of events and shopping and food. Breakfast was really good.Kudos to whoever made those waffles. Staff was friendly. The room wasnt okay, good for thr price.
Stayed 2 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Candis, it's heartening to hear that you appreciated the ample space and cleanliness of your room at the Residence Inn Houston Downtown/Convention Center, as well as our prime location and delicious breakfast, especially the waffles. We regret to hear about your experiences with the shower and our team members' entry protocol. We're always striving to improve and your feedback helps us focus on these areas. Your kind words about our friendly team and the value we provide are much appreciated, and we look forward to welcoming you back in the future.

8/10 Good

Martha Sabatiet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Martha Sabatiet, thank you for choosing the Residence Inn Houston Downtown/Convention Center. We're pleased to see your positive rating and hope to have the opportunity to serve you again in the future. Your satisfaction is our priority. Thanks again, we appreciate your feedback!

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled from Dallas and had a great stay
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Erica, thank you for choosing Residence Inn Houston Downtown/Convention Center during your travel from Dallas. We are delighted to hear that your stay was enjoyable! Please consider staying with us again the next time you travel.

8/10 Good

Jun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
good location but nothing in Down town.
Stayed 1 night in Apr 2024
Response from Customer Service on 12 Apr 2024
Jun, it's wonderful to hear you appreciated the location of Residence Inn Houston Downtown/Convention Center. We understand that Downtown Houston may not have met all of your expectations and we assure you, there is always something new to discover within our vibrant city. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Kelsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was nice, breakfast was tasty, pool was clean.
Stayed 5 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
Kelsie, we are delighted to hear about your satisfying stay at Residence Inn Houston Downtown/Convention Center. Offering tasty breakfast options and maintaining cleanliness in all areas, including the pool, are among our top priorities. It's also fantastic to know that you found our team members welcoming. We hope to see you again on your next trip to Houston.

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk Phuong was incredible--she was very kind and helpful. She had our room ready quickly although we were early. Thank you for such great service!
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr 2024
William, it's pleasing to hear about your seamless check-in experience at Residence Inn Houston Downtown/Convention Center courtesy of our remarkable team member, Phuong. She, like all our colleagues, strives to assist guests in any way possible. Her competency and kindness evidently stood out during your visit, and we're thrilled to pass along your commendations. We hope to welcome you back in the future for another excellent stay.

8/10 Good

Guadalupe

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
People was friendly and good but they made only the bed, not sofa bed And that (sofa) was no comfort
Stayed 2 nights in Mar 2024
Response from Customer Service on 2 Apr 2024
Guadalupe, thank you for taking the time to share your thoughts. We're pleased to hear that you found our team members to be cordial and effective. We're sorry to hear about your experience with housekeeping and the sofa bed. Your feedback will be used to improve our service. Thank you for choosing the Residence Inn Houston Downtown/Convention Center for your stay, and we look forward to your return.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on 3 Apr 2024
Amanda, thank you for choosing Residence Inn Houston Downtown/Convention Center for your recent stay. We're glad to see you've had a satisfying experience. For a truly exceptional stay next time, may we kindly invite you to share more details about your experience? We value your feedback and look forward to welcoming you back soon.

10/10 Excellent

Nathalye Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around, the hotel's location was very convenient for our stay. Being at the center of downtown, it made it easier to walk to places. The room was surprisingly big, would say one of the biggest rooms I've stayed in. Can't beat the price. Would for sure stay here again.
Stayed 2 nights in Mar 2024
Response from Customer Service on 2 Apr 2024
Nathalye Ann, thank you for sharing your experience. We are thrilled to hear that the Residence Inn Houston Downtown/Convention Center's central location provided you with convenience and that the spaciousness of your room added to the enjoyment of your stay. Your feedback is invaluable and we're exceptionally pleased that the affordability of our rooms led to an overall positive stay. It will be our pleasure to welcome you back in the future.

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nightly parking is extremely expensive. Apart from that this is a great area and place to stay
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr 2024
Melanie, thank you for choosing Residence Inn Houston Downtown/Convention Center for your stay. We are delighted to hear that you had a pleasant experience. We understand your concerns about the parking costs in our inner-city location. Rest assured, we continuously strive to maintain competitive pricing. We look forward to hosting your next visit.

10/10 Excellent

Sara

Stayed 1 night in Mar 2024
Response from Customer Service on 19 Apr 2024
Sara, your perfect score for the Residence Inn Houston Downtown/Convention Center is greatly appreciated! We're thrilled that you enjoyed your stay. We look forward to the opportunity to welcome you back in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Customer Service on 28 Mar 2024
John, thank you for your rating! It's great to hear that you had a pleasant experience at Residence Inn Houston Downtown/Convention Center. Your feedback is valuable to us and we're looking forward to your next visit.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Place was fine. Just wish there was more parking options. Parking cost about half of the hotel stay
Stayed 2 nights in Feb 2024
Response from Customer Service on 2 Mar 2024
Kathy, thank you for sharing your comments. We're delighted to know your stay at Residence Inn Houston Downtown/Convention Center met your expectations. We also note and appreciate your feedback regarding the parking. Rest assured, we are continually exploring possible options to make parking more convenient for our guests. We look forward to improving your experience during future visits.

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like no one had slept in my room but ME!
Stayed 1 night in Feb 2024
Response from Customer Service on 28 Feb 2024
Maggie, we're delighted to hear such positive feedback about your stay at Residence Inn Houston Downtown/Convention Center. It sounds like you found tranquility and a sense of exclusivity in your room. We aim to provide this experience for all our guests. Thank you for choosing us! We're looking forward to welcoming you back.

10/10 Excellent

Deidre

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Deidre, it's fantastic to know you had a 5-star experience with us at Residence Inn Houston Downtown/Convention Center. We appreciate your feedback and look forward to your next stay. Thank you for choosing us for your Houston visit.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Thank you for taking the time to leave this wonderful rating, Richard! We hope to see you again soon at Residence Inn Houston Downtown/Convention Center so we can share yet another amazing experience!

10/10 Excellent

Conor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2024
Response from Customer Service on 10 Feb 2024
Thank you for the 5 out of 5 rating, Conor!We're thrilled to see how much you enjoyed staying at Residence Inn Houston Downtown/Convention Center. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, amenities
The staff was friendly the hotel was clean. The bedroom was clean no noise complaint the breakfast is good.
Stayed 1 night in Feb 2024
Response from Customer Service on 5 Feb 2024
Lauren, thank you so much for sharing your experience. We're delighted to know that you found our team members friendly and appreciated the cleanliness of the Residence Inn Houston Downtown/Convention Center. It's wonderful to hear that you enjoyed the tranquility of your room and our breakfast offerings as well. We look forward to your next visit.

2/10 Terrible

Ilho

Travelled with family
The room was not ready and they offered a
Stayed 1 night in Dec 2023
Response from Customer Service on 29 Dec 2023
Ilho, we're sincerely sorry to hear about the inconvenience during your stay with us. We understand how important it is for rooms to be prepared in a timely manner. We appreciate your understanding while we constantly strive to improve our service and guest accommodations. Please feel free to share more details about your experience with our Front Desk team for immediate assistance during your future stays.

10/10 Excellent

tasher

Stayed 2 nights in Dec 2023
Response from Customer Service on 30 Dec 2023
Thanks for the perfect rating, Tasher! We can't wait to see you again soon for another amazing experience at Residence Inn Houston Downtown/Convention Center. Have a great day!

2/10 Terrible

MARC

Disliked: Cleanliness, amenities
Clear miscommunication. Customer service is everything when your not comfortable staying in an unfamiliar place vs your home.
Stayed 1 night in Dec 2023
Response from Customer Service on 6 Dec 2023
Marc, we're sincerely sorry to hear about your disappointments during your stay. Having a comfortable and welcoming atmosphere is crucial to us. Thus, we regret any missteps in communication and in the service you received. Your feedback is important and we'll use it for bettering our future guest experience. We do hope for an opportunity to serve you better in the future.

2/10 Terrible

Shabana

Disliked: Cleanliness, amenities, property conditions & facilities
It was in a convenient location. But some of my stuff got stolen. The cleanliness was poor and front desk was friendly but didn’t really act on things being told to them.
Stayed 3 nights in Nov 2023
Response from Customer Service on 29 Nov 2023
Shabana, it's concerning to hear about your recent stay. We sincerely regret to hear about any mishap involving your items and any perceived lack of cleanliness. It's equally disappointing if it seemed that our front office team members were not responsive to your concerns. We'll certainly address these matters internally. Although the location was to your liking, we understand that a holistic positive experience is what you deserve. Your feedback helps us improve. Thank you.

10/10 Excellent

Bhaskara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Customer Service on 16 Dec 2023
Bhaskara, thank you for choosing the Residence Inn Houston Downtown/Convention Center. We're thrilled to know you had an excellent stay. We're looking forward to hosting you again in the near future. Safe travels!

10/10 Excellent

Eidee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Great location, friendly staff, clean rooms, good breakfast
Stayed 1 night in Nov 2023
Response from Customer Service on 21 Nov 2023
Eidee, thank you for your lovely comments. It's wonderful to see that at Residence Inn Houston Downtown/Convention Center, our team's friendliness, cleanliness of rooms, and quality breakfast could add value to your stay. We eagerly anticipate your return.

4/10 Poor

Sheyda, lake forest

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very nice staff.
Stayed 4 nights in Nov 2023
Response from Customer Service on 16 Nov 2023
Sheyda, while it's wonderful to hear that our colleagues struck a positive chord with you, it's clear we fell short in some areas. Your feedback is essential as we strive to provide the best experience. We genuinely appreciate your sharing and aspire to make future stays exceed expectations.

10/10 Excellent

ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice totel!
nice hotel with full kitchen!
Stayed 3 nights in Nov 2023
Response from Customer Service on 14 Nov 2023
Ling, it's wonderful to hear that you appreciated the fully equipped kitchen at the Residence Inn Houston Downtown/Convention Center. We're glad to understand that it added to the charm of your stay. Hoping to see you again soon for another delightful experience.

8/10 Good

Mingyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Service on 11 Nov 2023
Mingyi, the team at Residence Inn Houston Downtown/Convention Center thanks you for your positive rating. We're delighted you enjoyed your stay and we hope to serve you again in the future.

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fe
Stayed 1 night in Nov 2023
Response from Customer Service on 7 Nov 2023
We appreciate you sharing this positive rating, Michelle!The comfort of our guests is important to us so we can't wait to see you back again at Residence Inn Houston Downtown/Convention Center. We want to share an even more enjoyable experience with you next time.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and kind persons attending the hotel
Stayed 5 nights in Oct 2023
Response from Customer Service on 6 Nov 2023
Gloria, it's such a delight to know your stay at Residence Inn Houston Downtown/Convention Center was thoroughly enjoyable. The quality of the locale, cleanliness, and the attentiveness of our team members surely contribute to the overall guest experience. We can't wait to have you with us again for another remarkable experience.

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Service on 24 Oct 2023
Habib, thank you for choosing to stay at the Residence Inn Houston Downtown/Convention Center. Your high rating is greatly appreciated. We are delighted to know your stay was pleasing. We hope to see you again soon.

8/10 Good

Christy, USAF Academy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are going to the House of Blues.
Stayed 1 night in Oct 2023
Response from Customer Service on 20 Oct 2023
Christy, thank you for noting that Residence Inn Houston Downtown/Convention Center is a convenient choice for those attending events at the House of Blues. We're glad you found our location suitable for your needs and hope you had an enjoyable stay with us.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice place for an extended stay. It would be nice to have a chancing room for the pool, other than that, no complaints here.
Stayed 3 nights in Oct 2023
Response from Customer Service on 18 Oct 2023
Ben, it's wonderful to know you valued your stay at the Residence Inn Houston Downtown/Convention Center, and that our hotel catered to your needs for an extended stay. We appreciate your suggestion of having a changing room near the pool area and will certainly consider it for future enhancements. Looking forward to welcoming you back for another pleasant stay.

10/10 Excellent

Camilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The bed was comfortable housekeepers available. Breakfast was abundant.
Stayed 3 nights in Oct 2023
Response from Customer Service on 18 Oct 2023
Camilla, it's wonderful to read your positive feedback about Residence Inn Houston Downtown/Convention Center. We're thrilled you found the bed cozy, enjoyed the attentive service from our housekeeping team, and appreciated our extensive breakfast selection. Thank you for sharing your experience. We look forward to making your next stay just as enjoyable.

10/10 Excellent

Ebony

Stayed 1 night in Oct 2023
Response from Customer Service on 5 Nov 2023
Thanks for sharing this perfect rating, Ebony!We're thrilled to hear you enjoyed your stay at Residence Inn Houston Downtown/Convention Center! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excellent

Henrietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Customer Service on 14 Oct 2023
Henrietta, thank you for the wonderful rating you've given Residence Inn Houston Downtown/Convention Center! It's incredibly rewarding to know that your stay with us met your expectations. We truly appreciate your support and look forward to welcoming you back in the future.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room booked month ahead not available at check in
I booked a 2 bed suite with sofa bed a month in advance because we had 5 people in our party. At check in, the front desk notified us that they didnt have any 2 bed suites available and because I booked through a 3rd party, they didnt have to do anything about it. They said Hotels.com overbooked those room types and I should never use them for bookings. 2 of us got a bed, 2 had to sleep on the double sofa bed with the typical thin mattress that you can feel the springs through, and 1 slept on the floor on the pillows from the sofa. Other than that, although that was a major part of the price I thought I was paying for, the hotel was clean and breakfast had a good variety. If you drive, they only have $50 a day valet parking. The manager waived that fee for our trouble. The room was $270 for the one night. We only needed it to sleep as we were coming downtown to see a concert and didnt want to have to drive home late at night.
Stayed 1 night in Oct 2023
Response from Customer Service on 9 Oct 2023
Jennifer, we're genuinely sorry to read about the inconvenience you experienced during your stay regarding the room allocation, due to the third-party booking site. We aim to ensure all our guests have a comfortable stay and we apologize if this wasn't completely achieved on this occasion. On the other hand, we are pleased you appreciated the cleanliness of our premises and our diverse breakfast offerings. Thanks for noting the gesture from our manager. Rest assured, your feedback will help us refine our facilities and services going forward.

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Customer Service on 10 Oct 2023
Rebecca, thank you for choosing the Residence Inn Houston Downtown/Convention Center and leaving us a top-notch rating on Expedia. We're thrilled to know that you had a splendid stay. It would be a pleasure to have you back in the future. Safe travels!

4/10 Poor

Linda

Stayed 1 night in Sep 2023
Response from Customer Service on 17 Oct 2023
Thanks for the feedback, Linda.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Yuck
Only issue was roaches in the bathroom and kitchen area.
Stayed 1 night in Sep 2023

6/10 Okay

frank

Travelled with family
Staff was nice, breakfast was good, hotel just needs a face lift! Not many restaurants and bars close, but all in all a good stay!
Stayed 2 nights in Sep 2023
Response from Customer Service on 11 Sept 2023
Frank, it's heartening to hear that you found our team courteous and our breakfast satisfying. We are committed to improving our facilities. We acknowledge your comment about our proximity to local amenities, however, we trust that overall, you had a pleasant experience. We await your next stay for an enhanced experience.

10/10 Excellent

Kianna

Stayed 1 night in Aug 2023
Response from Customer Service on 27 Sept 2023
Kianna, thank you for taking the time to rate your experience at Residence Inn Houston Downtown/Convention Center. We're delighted that you had an enjoyable stay with us. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Loved this hotel. Clean, nice amenities, good breakfast selection, comfortable nice hotel.
Stayed 2 nights in Sep 2023
Response from Customer Service on 7 Sept 2023
Tracy, it's wonderful to hear you enjoyed your stay at Residence Inn Houston Downtown/Convention Center! We're delighted our cleanliness, a wide range of amenities, and the delicious breakfast selection met your expectations. Your words of appreciation for the comfort of the hotel make us all the more eager to always maintain the same level of service for our esteemed guests. Thank you for sharing your positive experience.

4/10 Poor

Martin K.

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The breakfast room was spacious. The sofa bed in the room was not working. Front desk was called and they delayed in responding. In the end they couldn't provide a bed to replace the non-working sofa bed and we had to sleep on the bare floor. The shower knob was not user-friendly.
Stayed 1 night in Sep 2023
Response from Customer Service on 5 Sept 2023
Martin, we appreciate your feedback and apologize for any discomfort you experienced during your stay, particularly related to the inconsistency with the sofa bed and the shower knob. Our team aims to provide quick and effective solutions to all guest concerns. It appears we didn't meet your expectations in this regard. We've taken note of your feedback and will focus on improvements in those areas.

2/10 Terrible

NWAMAKA

Stayed 2 nights in Sep 2023
Response from Customer Service on 6 Sept 2023
We appreciate you taking the time to share your feedback, Nwamaka.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff
Stayed 2 nights in Sep 2023
Response from Customer Service on 4 Sept 2023
Thanks for the fantastic rating, Enid!It's outstanding we could exceed your expectations during your stay at Residence Inn Houston Downtown/Convention Center. We're all looking forward to your next stay with us.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on 4 Sept 2023
Thank you for sharing, Kevin!At Residence Inn Houston Downtown/Convention Center, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

8/10 Good

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
There were a few hiccups but overall it was a great stay and convenient to my client
Stayed 3 nights in Aug 2023
Response from Customer Service on 3 Sept 2023
Anita, we appreciate you taking the time to share your experience. We're glad to hear that Residence Inn Houston Downtown/Convention Center provided convenience for your trip to meet your client needs. It's unfortunate to hear about any hiccups you've encountered. Rest assured, our team is available around the clock to ensure a smoother experience in the future. Thank you for your feedback, and we hope to welcome you back soon.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Houston
Great service and welcome at check in. Breakfast was plentiful and the staff friendly. The suite had everything you need for a stay with great self catering facilities. Room very spacious if a little dated but still excellent VFM. We would stay here again
Stayed 2 nights in Aug 2023
Response from Customer Service on 17 Aug 2023
Ian, thank you for your detailed feedback. It's wonderful to hear that your check-in at Residence Inn Houston Downtown/Convention Center was welcoming and that you found our breakfast more than satisfying. We're glad you appreciated our spacious suite and its amenities. On your next visit, we believe our ongoing updates will offer an even more enhanced experience. Looking forward to your return.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Customer Service on 15 Aug 2023
Thank you for the excellent rating, Mark!Our goal is to go above and beyond to ensure our guests have a memorable experience at Residence Inn Houston Downtown/Convention Center! We look forward to hosting you again soon.