Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Reviews of Motel 6 Baytown, TX - Baytown East

2 out of 5
Motel 6 Baytown, TX - Baytown East
8911 State Route 146, Baytown, TX

Reviews

6.8
Rating 10 - Excellent. 157 out of 483 reviews" "
Rating 8 - Good. 107 out of 483 reviews" "
Rating 6 - Okay. 70 out of 483 reviews" "
Rating 4 - Poor. 60 out of 483 reviews" "
Rating 2 - Terrible. 89 out of 483 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

good service
Stayed 3 nights in Mar 2024

6/10 Okay

Maria Esther

Travelled with family
Disliked: Amenities, property conditions & facilities
Outside of property dirty and unkept. Check-in was easy, but even though we asked for non-smoking, we got a room that had been smoking in. Staff was quick to make the change. Everything worked, and looked clean, but there was a musty smell all around. You really get what you pay for.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Frequently stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Congested
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Michael,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I will be back to this property
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Stephanie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It rained bad when i went. The parking lot were i was had a lot of water. It was pretty deep
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Valarie,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Dan,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Justin

Stayed 1 night in Jan 2024

10/10 Excellent

Brock

Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Stayed 2 nights in Dec 2023

2/10 Terrible

Brian

Disliked: Staff & service, room comfort
Yes apparently I was placed on the DNR list for motel 6 from a previous stay that I was never contacted about any damage which I would have taken care of or reservation wasn't ready the desk attendant was rude I may have been rude back the next day my key didn't work the desk attendant took care of it the TV didn't work she assisted me however no resolution was found by the hotel the next day I was kicked out because they rented to me when they weren't supposed to and said that I was asked to leave which I was not otherwise I would have left they said they refunded my non-day stays but yet I have seen nothing of the sort
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Brian, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

8/10 Good

Valarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy acceptable for me for the one night that i said
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 5 nights in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Brock, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

8/10 Good

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fridge or microwave but super clean room.
Our room was super clean. Our only complaint would have to be no fridge or microwave.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 12 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Larry

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Masculine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Masculine,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Masculine

Stayed 1 night in Nov 2023

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Joseph,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

karen, hot springs village

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Clean, quiet, comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Nikoshia

Stayed 1 night in Nov 2023

6/10 Okay

michel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Dillan

Disliked: Amenities
They got bed bugs horrible
Stayed 1 night in Oct 2023
Response from Nancy Y. on 8 Nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I only paid $47(including tax) for this room, so I shouldn’t have been surprised that it didn’t have a refrigerator, microwave, coffeemaker,. But it did have a tv. The staff was professional. The smoking rooms are 2nd floor, above the nonsmoking rooms, but the nonsmoking room smelled like cigarettes.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 8 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Raul

Stayed 1 night in Oct 2023

6/10 Okay

Paul

Business traveller
Disliked: Property conditions & facilities
Cheap hotel rate was the best thing about it
Conditions weren’t good. Mildew on lamp shade and wall.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Place is always clean and been updated a few years ago.
Stayed 2 nights in Sep 2023

6/10 Okay

Michael, Buda

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
While there were two police vehicles posted up at one of the entrances to the property when i arrived to check in at around 8:30pm, there seemed to be good reason for that, considering the surrounding area and environment. It seemed a bit shady and i was cautious each time i left my room. The toilet didn't flush very well, but the room was clean and the a/c worked nicely. There was also a waffle house restaurant conveniently located just next which was nice. I'm not sure i would stay here in the cities.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Michael, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Melody

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers have poor customer service
Response from Brand Experience Team on 3 Oct 2023
Hi Melody, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want to be harassed and stereotyped….
These people harassed us from the very second we checked in from just walking in the restroom on you to walking through your room taking pictures of all your stuff. They have residents outside their room bbqing right in from of their doors but kept walking through our rooms talking about fire code this and fire code that. People sitting around smoking weed outside with the laws having to constantly drive through clearing out the drug addicts and dealers but these racist people were so worried about us! The worst if you are of color! Dont stay here they Dont like your money and they assume every black person sells drugs!
Stayed 7 nights in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Rachel, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

10/10 Excellent

Willie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, mostly the staff was super friendly
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

2/10 Terrible

Timothy

Stayed 1 night in Aug 2023

8/10 Good

Julie

Stayed 1 night in Jul 2023

8/10 Good

JUAN, Laredo

Stayed 1 night in Jun 2023

6/10 Okay

Angel

Liked: Cleanliness, staff & service
It needs a major face lift outside, my room was beautiful clean had a standard accessible room the bathroom was nice had a shower bench in the tub and hand grab bars everywhere in the tub/shower , the problem it was hard to keep the water in the tub , when I was done with my shower the water was all over the floor making it very slippery
Stayed 7 nights in May 2023
Response from Brand Experience Team on 7 Jun 2023
Hi Angel,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good customer service and very quiet too and the staff is very friendly and nice overall very nice motel
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on 16 May 2023
Hi Ricky,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service property clean and the rooms are excellent and clean
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on 10 May 2023
Hi Ricky, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms property nice and clean and really good customer service I had a wonderful experience because of the best customer service I had in a long time
Stayed 1 night in Apr 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Ive gone to baytown usually every year they have never fix the streets of the parking lot of the hotel
Stayed 2 nights in Mar 2023
Response from Nancy Y. on 13 Apr 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Normal Motel 6. Not a Hilton but not the worst place to spend the night either. My usual choice because of the pet friendly rooms
Stayed 2 nights in Mar 2023
Response from Nancy Y. on 13 Apr 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Ditamein

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Dynal

Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Stayed 1 night in Feb 2023

10/10 Excellent

Demetrice

Travelled with family
Liked: Staff & service, property conditions & facilities
Great Place
Stayed 2 nights in Feb 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Need. to work on the parking lot there are a lots of potholes and standing water. Rooms are great.
Stayed 1 night in Feb 2023

2/10 Terrible

Frantz

Business traveller
Disliked: Property conditions & facilities
No heater no microwave no fridge