Ratings based on 2,722 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom al

Everything fine but parking.

Posted 28-May-2015
Pros: location
Cons: parking.
everything fine but parking. There is some trash in trash tank.
2 out of 5
by A verified travellerfrom G

Magnolia experience

Posted 26-May-2015
The makeup mirror in the bathroom didn't work, nor did the mini fridge, or the ihome radio player. We noticed all of these things when we first checked in and luckily they had someone fix the problem right away(besides the mini fridge) & also wasn't told about a $100 security fee to put on a card for the room before check in, what if that was the only money we had for our trip? We would've been stuck going to another hotel... So it would be nice if yall would let your customers know in advanced. Besides all of that everything was good! All the valet staff was nice and professional
4 out of 5
Recommended
for Couples
by A verified travellerfrom Campbellville

Great place to stay to see the Houston Astros

Posted 19-May-2015
Pros: The location, the hot tub, the cookies and breakfast included.
Cons: Needs parking.
Location: Close to Astros Minute Maid Park.
A convenient to the ball park hotel, also good for business travelers to downtown Houston. The hotel doesn't have its own parking, just valet, and the clerk didn't want to provide alternate suggestions. The room was clean and fresh, though I did find a razor blade cover on the counter. The bed was comfy. I was disappointed that there wasn't any information about the hotel in the room, just price lists for the mini-bar and room service. The hotel offered milk and cookies in the evening and a full breakfast was included in the morning. Nice extras! The roof top pool was the smallest swimming pool I've ever seen, though the hot tub was good and hot!
3 out of 5
by A verified traveller

Posted 19-May-2015
Pros: cookie and milk bar and the lounge area on 2nd floor was nice.
Cons: more signage about parking at hotel maybe an email making you aware of parking and what to expect.
Location: great location to ball park
We picked this hotel due to the location of the Minute Maid Ballpark. We were in town to see the Astros play and wanted to be close. We wanted to be able to walk to park. This hotel was perfect for that. Since I don't travel to Houston, ever, I did not realize we would be downtown. Parking is limited, and the hotel only had valet. A public parking garage was a block or so away, which does not see bad, but when we pulled in, we took a ticket and then were stopped and asked to pay 20.00 (CASH ONLY) to park overnight....was a bit skeptical. We did not have enough cash, so we left and ended up valeting the car at the hotel. It was just a bit unexpected and I will take part of the blame for not doing my research on parking etc., but the valet staff outside was just a bit unhelpful. The room seemed a bit blah and did not compare to the pictures I saw online. For the price, I expected really nice. The "clean" towel hanging in the bathroom was dirty, we only had one disposable coffee cup, and a lot of paper products (coasters) were being recycled. The bed was for the most part comfy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom East Texas

Girls' Gettaway

Posted 18-May-2015
Pros: I loved the valet parking, just wish it was included in the price of the hotel. It was walking distance to many after hours activities.
My friends and I stayed one night. We loved it. It was close to the Toyota Center where we attended a concert.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Oklahoma City, OK

Great hotel

Posted 13-May-2015
Pros: The room was great with a very comfy bed, a nice view, and a very nice bathroom.
It was an extremely nice looking hotel with very nice staff members.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago, Il

Nice hotel walking distance from Minute Maid park

Posted 11-May-2015
The hotel and rooms are great! The staff was also very helpful whenever we had questions. The on-site car service that takes you anywhere in the downtown area was quite handy. Loved our stay!! Will stay again if in Houston.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Fort Worth

Well placed hotel downtown Houston, TX

Posted 11-May-2015
Pros: It had the feel of a grand hotel.
Cons: The breakfast. In the side room I believe was titled the library a chef was making omlets. I was not sure if they were for all guest or private.
Location: Close to Minute Maid Park and the convention center.
This is a well upkept hotel, an older hotel that has has all the modern needs with the old feel of a great hotel. The staff was very friendly and always respectful and polite. The parking is done the best it can be done since this hotel does site right on the corner of busy intersection but somehow they manage to get your car quickly and park and so you can get back out onto the street. The room was comfortable, clean plenty of lighting. The bathroom was clean and well stocked. My wife and I were place in a handicap room so it did not have a bath tub which was fine. All in all a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston TX

Jeg kommer tilbake

Posted 09-May-2015
Pros: Personalet, beliggenheten, takterrasse og gym. Jeg følte at jeg ble tatt godt vare på.
Cons: Frokosten. Jeg savner mer utvalg av sunne varer og pålegg.
Location: Flott at jeg hadde gå-avstand til restauranter og tog.
Veldig hyggelig personale, rent og fint på rommet. Jeg håper at frokosten kan bli bedre med mer utvalg av pålegg, grønnsaker.
3 out of 5
Recommended
for Everyone
by A verified traveller

OK & downtown Houston but definitely not 4 star

Posted 09-May-2015
Pros: location
Cons: service
Location: downtown Houston
staff did not communicate to us about various amenities which would have been good to know about. re: cocktail hour in evening and breakfast buffett in AM. It's a nice hotel but not a "boutique" hotel. There were large wedding parties etc which were noisy so if your looking for a romantic get away a B & B would be better