Ratings based on 651 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

nice location, room dated

Posted 19-Mar-2015
Pros: location
Cons: Update the rooms and fix the paint peeling off.
The location was nice in the Galleria area. AT first impression the lobby and staff were nice and pleasant. When I got to my room I discovered it to be very dated. The bed was lumpy and not very comfortable. There was plaster and paint peeling off the walls in places. The vanity was updated and new, too bad they didn't address anything else. Overall it was clean and acceptable, but I'm glad I got a discounted price. Not your typical 4.5 stars, I would rate it more a 3.5.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ciudad de Mexico

Me lleve una muy grata impresion.

Posted 17-Mar-2015
Me gusto mucho el Hotel Hilton. Esta a una cuadra de la Galeria y todo el personal es muy amable. Al enseƱar mi tarjeta expedia gold me dieron el internet gratis en la habitacion. Mi habitacion muy grande y super comoda con todos los servicios. Lo recomiendo mucho.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom kerrville, tx.

indifferent

Posted 27-Feb-2015
Pros: the lobby is bright and inviting.
Cons: the water drainage in the tub.
Location: the location is close to shopping and the Galleria. one night we ate at the Cheesecake factory. it was exceptional.
the only thing i i didn't like was while taking a shower, the water gathered around my feet. the drainage wasn't like i'm used to at home. that's just not sanitary.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Richmond, Tx

nice hotel close to Galleria.

Posted 24-Feb-2015
Pros: making things right!
Cons: we were not crazy about the pillows...
Location: right in the midst of shopping and restaurants galore...
first room we were checked in to was occupied by another guest! hotel upgraded us to a much nicer room. later that evening while we were out they delivered a fruit basket to our room plus two breakfast coupons. How can you not love this!
5 out of 5
Recommended
for Everyone
by A verified traveller

Hilton Oak

Posted 10-Feb-2015
Cons: They charge for Internet which is free in almost all the Hotels same level
Very well located , close to gallerua area, and restaurants, nice and confortables rooms, I recomend the breaksfast Buffet.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jan-2015
Overall we had a nice stay. The staff were mostly very friendly especially the night baresta. My only complaint was that our shower drain was clogged and while showering dirty water was filling up the tub.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 19-Jan-2015
Hotel was fine, good location; room a bit basic but fine.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco California

not enough bang for your buck

Posted 14-Jan-2015
Ambience of hotel beautiful but once you get to the room different story the room I stayed in was almost like a holiday inn ..bathroom tiles dirty carpet just like holiday inn just not satisfied but had the New York strip there it was excellent overall rating 3 1/2
1 out of 5
by A verified traveller

The hotel is old, the rooms are anticuate! No wifi

Posted 07-Jan-2015
Terrible experience! Even in the cheapest hotels the use of internet is free... When we check in there was but one towel in the bathroom! They even charge you the parking! Don't go rhere!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Osceola Ar

OUTSTANDING

Posted 04-Jan-2015
Pros: Close to everything
Location: Shopping & football stadium
Staff was outstanding it was close to everything beds were super nice we needed extra pillows & they brought them right away