Ratings based on 665 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Rooms need updating. Old hotel and equipment.

Posted 24-Apr-2015
Rooms need updating. Very old and drab hotel. However great location. Not worth the money. Better choices available.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome

Posted 18-Apr-2015
Great experience . Lovely reception would recommend anyone
4 out of 5
Recommended
for Everyone
by A verified travellerfrom miami, fl

Nice location

Posted 10-Apr-2015
I went to the Venezuelan Consulate, that is located less than 2 miles away. Amazing steak restaurants close by the hotel. Great rate, clean room. Walking distance to shops and restaurants.
3 out of 5
by A verified travellerfrom okc

"Luxury" Hotel

Posted 06-Apr-2015
We have stayed here before and enjoyed it but this past weekend, it was horrible. The balcony door was broken, the TV had no signal, and the toilet didn't flush in our first room. We moved to a new one was much better. Bartender didn't know what he was doing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Love the area plenty places to shop and eat .

Posted 31-Mar-2015
Hotel was in a great spot. Shopping and great eating places just in walking distance.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom texas

Cleaning staff

Posted 30-Mar-2015
Cleaning staff was pretty loud, bumping into the walls trying to get me to wake up and leave..simply terrible.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

nice location, room dated

Posted 19-Mar-2015
Pros: location
Cons: Update the rooms and fix the paint peeling off.
The location was nice in the Galleria area. AT first impression the lobby and staff were nice and pleasant. When I got to my room I discovered it to be very dated. The bed was lumpy and not very comfortable. There was plaster and paint peeling off the walls in places. The vanity was updated and new, too bad they didn't address anything else. Overall it was clean and acceptable, but I'm glad I got a discounted price. Not your typical 4.5 stars, I would rate it more a 3.5.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ciudad de Mexico

Me lleve una muy grata impresion.

Posted 17-Mar-2015
Me gusto mucho el Hotel Hilton. Esta a una cuadra de la Galeria y todo el personal es muy amable. Al enseƱar mi tarjeta expedia gold me dieron el internet gratis en la habitacion. Mi habitacion muy grande y super comoda con todos los servicios. Lo recomiendo mucho.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom kerrville, tx.

indifferent

Posted 27-Feb-2015
Pros: the lobby is bright and inviting.
Cons: the water drainage in the tub.
Location: the location is close to shopping and the Galleria. one night we ate at the Cheesecake factory. it was exceptional.
the only thing i i didn't like was while taking a shower, the water gathered around my feet. the drainage wasn't like i'm used to at home. that's just not sanitary.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Richmond, Tx

nice hotel close to Galleria.

Posted 24-Feb-2015
Pros: making things right!
Cons: we were not crazy about the pillows...
Location: right in the midst of shopping and restaurants galore...
first room we were checked in to was occupied by another guest! hotel upgraded us to a much nicer room. later that evening while we were out they delivered a fruit basket to our room plus two breakfast coupons. How can you not love this!