Ratings based on 684 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom El Paso Tx.

Great hotel ..!

Posted 18-May-2015
The hotel us really nice, beautiful view, comfortable room. The restaurant staff very inefficient. Niece bar. Room 1108 the shower faucet needs to be replaced. Overall great place I'll come back for sure.!!
2 out of 5
by A verified traveller

Hilton standard has fallen

Posted 16-May-2015
Pros: The gym was good and the externals were well appointed
Cons: Renovate the room we were in
The room was run down and it was not the standard you would expect.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ft. Collins, CO

Nice hotel close to the Galleria

Posted 11-May-2015
Pros: The room was huge!
Cons: The fitness center was only so-so.
Location: Shopping is plentiful!
Visiting Houston for a wedding. This was in a nice location with easy access to restaurants, shopping, and the freeways.
3 out of 5
by A verified traveller

Rooms need updating. Old hotel and equipment.

Posted 24-Apr-2015
Rooms need updating. Very old and drab hotel. However great location. Not worth the money. Better choices available.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome

Posted 18-Apr-2015
Great experience . Lovely reception would recommend anyone
4 out of 5
Recommended
for Everyone
by A verified travellerfrom miami, fl

Nice location

Posted 10-Apr-2015
I went to the Venezuelan Consulate, that is located less than 2 miles away. Amazing steak restaurants close by the hotel. Great rate, clean room. Walking distance to shops and restaurants.
3 out of 5
by A verified travellerfrom okc

"Luxury" Hotel

Posted 06-Apr-2015
We have stayed here before and enjoyed it but this past weekend, it was horrible. The balcony door was broken, the TV had no signal, and the toilet didn't flush in our first room. We moved to a new one was much better. Bartender didn't know what he was doing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Love the area plenty places to shop and eat .

Posted 31-Mar-2015
Hotel was in a great spot. Shopping and great eating places just in walking distance.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom texas

Cleaning staff

Posted 30-Mar-2015
Cleaning staff was pretty loud, bumping into the walls trying to get me to wake up and leave..simply terrible.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

nice location, room dated

Posted 19-Mar-2015
Pros: location
Cons: Update the rooms and fix the paint peeling off.
The location was nice in the Galleria area. AT first impression the lobby and staff were nice and pleasant. When I got to my room I discovered it to be very dated. The bed was lumpy and not very comfortable. There was plaster and paint peeling off the walls in places. The vanity was updated and new, too bad they didn't address anything else. Overall it was clean and acceptable, but I'm glad I got a discounted price. Not your typical 4.5 stars, I would rate it more a 3.5.