Ratings based on 516 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Cool place with expensive extras

Posted 18-Aug-2014
Pros: spacious rooms
Cons: prices on parking and wifi could be free or nearly so
Clean, comfortable and cool, this hotel met our expectations in every way except the absurdly elevated prices on things like parking, wifi, and bar drinks.
5 out of 5
Recommended
for Everyone
by A verified traveller from ap, toronto ca

Best Hilton

Posted 15-Aug-2014
One of the best, if not the best, Hilton I stayed at. Shuttle service, dining info at their finger tips, friendly, fast, accommodating. Great place.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from millbrook, ny

Hilton designed by I.M.Pei

Posted 14-Aug-2014
Pros: Management is helpful and service always top notch. They are well equipped to handle businessmen.
Cons: Restaurant menu. Bar menu.
Location: Central location. Hotel shuttle can cover Galleria destinations in minutes. otherwise taxis… no need for rental car. No lack of restaurant choices.
When I am visiting Houston, the Galleria area is often the most convenient due to its central location and multiple restaurant venues. Hilton is a good name, and service is always good, but what distinguishes this hotel is the pleasing design.
2 out of 5
by A verified traveller

It doesn't look like a 4 star hotel

Posted 04-Aug-2014
The room is old, the swimming pool is small. You have to pay the parking, internet if you want to use them. What kind of 4 star hotel is this?
4 out of 5
Recommended
for Everyone
by A verified traveller

centrally located downtown area

Posted 21-Jul-2014
Pros: price, comfort and location
Cons: no comment
Location: perfect location for shoppers and dinning
Great staff ready to help, staff are very professional and courteous, ready to assist and provide excellent customer service
4 out of 5
Recommended
for Everyone
by A verified traveller from Weston

Nice and clean hotel. Receptionist very helpful

Posted 17-Jul-2014
Just one night for a business trip. Rest like a baby
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Baltimore, MD

Great hotel in Galleria.

Posted 16-Jul-2014
Pros: Location.
Cons: The rooms are great, but the bathroom needs updating.
Location: You are in the center of it all. Just cruise down Westheimer and you will find a ton of cool places.
Stayed here before. Great location and great staff. You are close to everything.
3 out of 5
by A verified traveller

Not a bad hotel at the Price!

Posted 14-Jul-2014
The room was ok. The AC was ridiculously loud. The room was not that clean.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Houma, La

Close to Galleria shopping center.

Posted 09-Jul-2014
Pros: Central location
Cons: Front desk too small and checking is slow.
Location: Central location to Houston, can do it all.
Could look at the window and see the Galleria. Corner room with balcony. Rooms were clean and fresh, breakfast buffet was good, valet service spot on. Only issue was at check in when the room reservations didn't show the breakfast package that I had purchased. Was cleared up when I showed the agent my information on the iPad.
4 out of 5
Recommended
for Everyone
by A verified traveller

Everything was fine.

Posted 07-Jul-2014
It was a nice stay. It was fine, nothing noteworthy.