Ratings based on 1,428 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Nov-2014
Pros: Great food and drink options.
Cons: Lower cost parking
Location: Lots of restaurant and bar options. Very safe and clean area.
Comfortable. Room was clean and comfortable. Location great
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect Weekend Stay

Posted 25-Nov-2014
Pros: Excellent hotel staff and accommodations.
Location: Centrally located and easy access to all major sports and convention facilities. Never had to use a car once parked at the hotel.
Flawless hotel experience. Hotel management and staff very professional and eager to go the extra mile in accommodating guests. A perfect stay for long weekend; will definitely look forward to staying here again in the future.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom atlanta

Posted 25-Nov-2014
Like it alot. The room was great and food for late nitell eating was in point
4 out of 5
Recommended
for Couples
by A verified travellerfrom Houston

Sky High Service

Posted 24-Nov-2014
Pros: The service and the view
Cons: Internet services should be included in the cost of the room
My wife and I stayed with the Hilton Americas the night of our wedding and were delighted with our experience. The hotel itself is lovely and the amenities that they provide make the stay very pleasant. The rooms are clean and comfortable. The view from the rooftop pool and terrace is breath taking. But the staff, in my experience, are what really make this hotel worth staying in. They were in every instance prompt, polite, and correct. Two things that must be known before you plan to stay: 1: Internet services are not included in the cost of the room. If I had been staying on business or for more than a night or two this fact would have struck me as comically pathetic and I would have looked elsewhere for accommodations. For the purposes of my stay the internet was of no use so it did not alter my plans. It is currently priced, as of 11/22/2014, at fifteen dollars a day additional. 2: The parking lot is across the street and costs I believe twenty dollars. That is the way of things downtown grow past and it and let them valet for you. The cost is thirty dollars daily and they will park and or retrieve your car as many times as you please. Call before you head down to hit the town or check out and they will have it ready for you. In addition, if you want an astounding view try to get a room on the west side of the building or with a park view, and as high as possible. And always visit the terrace on the top floor during the night. It is fantastic.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston

Good view of Downtown Houston

Posted 24-Nov-2014
Pros: Atmosphere of room and noise level on the floor. Also the anytime check in policy.
Location: Close to the Toyota center where a lot of funtions are held and nearby convenient parking around the area.
My stay was great with the exception of the heater in the room malfunctioning. The staff was very friendly and helpful and the room was comfortable and clean.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston

Returning Customer

Posted 21-Nov-2014
Pros: It look sleek, modern, easy going and accessible to all facilities.
Cons: well i guess better snack food options and cheaper prices in their in hotel shop.
Location: Its near discovery green, george r brown convention center, house of blues, toyota center.
I love Hilton America!, my first time i visited here was for my anniversary and i fell in love. Now i come to feel relaxed and pampered in the middle of downtown. I love the addition of the pappasitos cantina restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller

Superior customer service.

Posted 21-Nov-2014
Pros: Everything.
It was probably the best hotel I have ever stayed at.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Nov-2014
Location: DID NOT ENJOY THE AREA - TOO MANY PANHANDLERS
Stayed here for a convention across the street - Hotel was ok no issues
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Springfield, MO

Beautiful hotel with very attentive staff.

Posted 18-Nov-2014
Will definitely stay again when in Houston, TX. The room was very clean and had an excellent view of the city.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel right down town

Posted 18-Nov-2014
Parking available but not free across the hotel at convention center. Great breakfast buffet. Rooms were nice and bed comfy