Ratings based on 1,686 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Terrible

Posted 23-Mar-2015
My experience was horrible. The bathroom toilet was filled with feces. Housekeeping neglected to clean the bathroom. How unsanitary & disgusting was that? I will never stay at this filthy hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 21-Mar-2015
Pros: Nice rooms and quiet. Easy to get to with good service except the bar
Cons: Not much
Location: You are close to Toyota center and Minute Maid. Walking distance to everything downtown including the Metro Line.
Nice hotel located downtown. Excellent room and we booked a room on the Executive Floor which we would do again. We sat at the bar for 15 minutes and couldn't get served, but people walking up to the bar did. We finally left and went to the bar at the Embassy Suites which we really enjoyed.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom TX

Great hotel! Close to everything!

Posted 19-Mar-2015
We have stayed here several times following Rockets games! Friendly staff, beautiful hotel, amenities and we love the breakfast buffet at 1600 located in the lobby!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom El Lago, Texas

Can I just live here???

Posted 19-Mar-2015
This was my second stay here and both times everything was flawless! The lobby, the hallways, the rooms were squeaky clean! The bed, pillows and comforter are unbelievable comfortable and do not compare to any other hotel that I have stayed at. Excellent location and within walking distance to many downtown amenities.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Pearland

Great place

Posted 16-Mar-2015
Great place. Great service. Too many fees. Each little thing needed a fee. Pool very good view!
3 out of 5
Recommended
for Everyone
by A verified traveller

Charging for Internet as high as what they charge

Posted 15-Mar-2015
Cons: Offer fee internet, or work it into you price. Get a better deal with whom ever is providing the Hotel with it's internet.
No Hotel should be charging extra for Internet. If you want to have a code fine, but there should not be a charge! One hotel rep said there was an hourly charge, while online showed a different fee for 24 hours...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston

Perfect Downtown Houston Location

Posted 15-Mar-2015
Pros: This is a great location, within walking distance to most of the major attractions downtown. I would recommend staying here.
Cons: The hairdryer was cheap and it took forever to dry my hair. And valet parking was excessive at $32, a night.
Location: Minute Maid park and BBVA Compass Stadium are a few blocks away, Discovery Green and Toyota Center are across the street. Many bars close by.
We stayed here for our anniversary. We were able to walk to BBVA Compass Stadium to watch the Dynamo game. When that was over, we walked to Discovery Green, where there was a French culinary festival going on. So we grabbed some food. Then walked over to the House of Blues to listen to some good music and have a drink.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom w

Great downtown location

Posted 09-Mar-2015
It's always a pleasure to stay at this Hilton. Would recommend them to everyone
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Austin, Texas

Very nice hotel, in the center of fowtown Houston.

Posted 09-Mar-2015
In addition to the hotel and room being beautiful, the customer service was excellent. My husband forgot to check our vehicle in with the valet. The front desk took care of it for us and had someone bring us our ticket. There are also has some great restaurants inside the hotel, so you don't even have to leave.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Plano, Texas

Great hotel located downtown, close to attractions

Posted 07-Mar-2015
Pros: Location and quality
Cons: Parking costs are too high
Location: Attended baseball games at Minute Maid Park. Visited restaraunts and Doscovery Green. Houston Ballet is the past.
This hotel is located close to restaraunts, Minute Maid Park. Discovery Green, and the basketball arena. The price is high but you can find discounted prices on Expedia, etc, The cost for meals and drinks inside the hotel are also very high but offer a great atmosphere. Papasitas restaraunt is very good and reasonably priced and is located just outside the hotel.