Ratings based on 1,283 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Nice hotel with friendly staff!

Posted 18-Aug-2014
Pros: Fast check-in/check-out, friendly staff, clean room
Location: Right across from the Toyota Center! We just walked and saved in additional parking!
Our stay at the Hilton was great! We stayed for one night to attend a concert at the Toyota Center. The check-in process literally took five minutes and the young lady helping us was very friendly and attentive. The room was clean and the bed was pretty comfty. Overall, great stay!
5 out of 5
Recommended
for Everyone
by A verified traveller from N. Pinehurst Texas

Terrace

Posted 12-Aug-2014
Nice view of the city. We enjoyed the sunset and super moon from the terrace on the 24th floor... Beautiful!
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

28th Anniversay

Posted 12-Aug-2014
Pros: Everything was perfect!
Cons: I am sorry to say we could not afford to do anything in the hotel so I honestly don't anything else besides the room.
Location: We walked took a walk in the park that was very romantic.
Thank you for a wonder night. My husband took me there for our 28th wedding Anniversary. I've never been to a hotel so beautiful. We staid on the 16th floor and the view was breath taking. The bed was so comfortable we slept like babies. Everything was more than I could of dreamed for. Thank you again for a night I will always remember.
5 out of 5
Recommended
for Everyone
by A verified traveller from saskatoon

Excellent location and staff.

Posted 11-Aug-2014
It was a great stay. Friendly staff and excellent location close to the ball park. Clean rooms and staff helped when there were minor problems.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Aug-2014
I was disappointed that the person who we checked in with told me the pool was open 24 hours when in fact it closed at 11. Three times I asked, three times I was given the same answer. It wasn't till we were asked to leave that I realized I was misinformed.
2 out of 5
Recommended
for Everyone
by A verified traveller from san antonio, tx

Mgmt Fail!

Posted 29-Jul-2014
Mixup at checkin with my card for incidentals wasn't on file. Had to pay daily for valeting my Porsche until I went back to desk. They fixed. Then both room keys didn't work another time and had to go all way down to desk and wait in line to get them to fix. Nice room and great downtown location but mgmt fail!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Austin, TX

Nice hotel & close to baseball park.

Posted 28-Jul-2014
The hotel staff was very friendly & the room was very nice. We had an upgrade to a queen suite. The view was amazing but the room was used for meeting and the bed was one of those that folded out of the wall, so it was not as comfy as a regular bed. However, the space of the room & view made up for it. We plan ongoing back.
5 out of 5
Recommended
for Everyone
by A verified traveller from K

Nice hotel close to many activities

Posted 21-Jul-2014
Excellent place friendly and courteous staff very clean.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Texas

Conventions, Concerts & Sports

Posted 21-Jul-2014
Pros: Everything
Cons: Valet's were a bit rude, but such a small issue.
Location: Toyota Center, George R. Brown Convention Center, Downtown
This hotel is located about 100 feet from the George R. Brown Convention Center and 100 feet from the Toyota Center, so if you are in need of a place to stay for a convention or a concert, or perhaps to catch a Rockets game, this is the place. Clean rooms, nice bar, and courteous staff. I'll stay here again, for sure.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort Worth, Texas

Really nice hotel in a very good location.

Posted 19-Jul-2014
This hotel was amazing, I would recommend to everyone I know. Great amenities from the spa to the sky view. Simply amazing!