Ratings based on 1,872 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

It is a good hotel close to the convention.

Posted 30-Jul-2015
Pros: Comfort, convenience and cost.
Cons: More registration staff, may be, during a large convention like we had.
Location: We were very busy with convention's program.
Excellent Registration staff and all-around. We enjoyed very much.
4 out of 5
Recommended
for Families
by A verified traveller from AR

close to Minute Maid Park

Posted 27-Jul-2015
Pros: proximity to the ball field
Cons: I was very upset because we were put in a handicap room. Why would you put a family of 4 in a room without a bathtub????
We were coming to town for a game. We were very close to Minute Maid Park. It only took us about 1o minutes to get to the Park.
3 out of 5
by A verified traveller from RP

Gouge you at the Valet

Posted 25-Jul-2015
Pulled into Valet and checked the prices. $34 dollars a day for Valet seemed steep but I figured if it meant in/out I was willing rowboat for it. I assumed this from my Hilton stay in Ft. Worth the previous year-2x in 2 weeks for wedding events. Went to get my car for some sight seeing and was informed it was $34 per park. I payed $34 dollars for them to park my car in a garage-same flipping garage as self park with a sky walk into the hotel-and bring it out. One way both times. This is my last (of 8 yearly visits for Astros games) stay at the Hilton Americas-Houston. It's disgusting and simply price gouging. I'm happy to pay for a great hotel, comfortable sleep, and phenomenal amenities-but this took advantage and will never happen again. No more trust in Hilton.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Downtown Hotel

Posted 24-Jul-2015
This Hotel is walking distance from Minute Maid park, new Convention Center, etc. Nice rooms, with nice restaurants, Pappasitos being one of them. The only negative for me was A/C was hard to navigate.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Too pricey

Posted 20-Jul-2015
Stayed the night to attend a concert. Very convenient to Toyota Center.
5 out of 5
Recommended
for Everyone
by A verified traveller from Beaumont, Tx

Nice hotel in an excellent location!

Posted 13-Jul-2015
Pros: Very nice, quiet hotel.
Location: House of Blues, Toyota Center, Parks, endless things to do all within walking distance!
We stayed at the Hilton-Americas during out stay in Houston to see Garth Brooks at the Toyota Center. The traffic in Houston that weekend was intense. But we never had to sit through any of it because the Toyota Center (and everything else we did those days) was in walking distance! Staying so close to the venue saved us hours and frustration!
4 out of 5
Recommended
for Everyone
by A verified traveller from Longview, Texas

Downtown hotel

Posted 05-Jul-2015
Nice hotel and a great location to the concert venue. We were able to walk to the concert and then to eat afterwards. The staff at the hotel was courteous and professional. Would definitely stay here again. The bed and pillows were very comfortable, my husband and I were surprised by this!
3 out of 5
Recommended
for Everyone
by A verified traveller

place was packed for a Garth Brooks concert

Posted 03-Jul-2015
Pros: location to venue
Cons: when you are sold out, staff up for the increased business
did not receive my value for the 250.00 cost. valet was backed up an a long wait
5 out of 5
Recommended
for Families
by A verified traveller from Minneapolis

Great Hotel and Service

Posted 02-Jul-2015
Pros: Bedding and food.
Cons: Nothing, the room was silent and the service was exceptional.
Location: The hotel is right in the heart of Houston.
We stayed here for one night on June 30 after our flight had been delayed through United. It was like being at home after standing in line after line at the airport. We ordered room service and had an excellent meal at 1:30am. The room was clean and the beds were as comfortable as I've had in a hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio

Very close to Toyota center

Posted 29-Jun-2015
It was a great hotel! Great service my only complaint was that although the there were about 8 elevators there was always a huge line to get in them. One elevator was down at heaviest traffic time.