Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Orleans, LA

IT WAS WHAT I EXPECTED

Posted 22-Apr-2015
Location: It's downtown Houston! We were surrounded by restaurants and shopping areas.
When I am not traveling with my time share, the Embassy Suite properties are where I lodge. I am not afraid to book at Embassy Suites when traveling with friends. In Houston, we traveled for a concert from New Orleans. My friends were very impressed by the friendly staff, the cleanliness of the grounds, lobby, room and bathroom. We had plenty room for the three of us not to bump into each other. We loved the evening reception that prepared us for the concert. We loved the delicious breakfast except for one thing. The potatoes were room temperature.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dallas, TX

Mini Suite

Posted 08-Apr-2015
Pros: Everything.
Location: 5 mins walk to GRB :)
This is the fanciest hotel I've ever stayed in. It's like a mini suite, you come in is like a small living room, then goes the hallway where the bathroom is, and walla, the bedroom. The room automatically came with coffee maker, fridge, and microwave. Free breakfast every morning? Yes definitely love that. The only thing that got me was the room service, sure they fix the bed and all, but when they change towels, they don't take the dirty ones back so we had to pile in the corner of the bathroom. And they don't empty all the trash bins... Other than that that's it, will definitely book this hotel next year.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston

Posted 06-Apr-2015
It was a beautiful hotel. And the suites were comfy and nicely decorated. The breakfast is delicious! And happy hour with snacks from five to seven on second floor is great!
5 out of 5
Recommended
for Everyone
by A verified traveller

VERY NICE

Posted 23-Mar-2015
Pros: LOCATION
Cons: NOTHING
LOVED THE LOCATION AND THE STAFF WERE VERY FRIENDLY
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Victoria

Great Hotel!

Posted 14-Mar-2015
Pros: Friendly staff.....amenities.....location!
Cons: Nothing
Location: Close to Minute Maid, Toyota Center and George R Brown Convention Center
A real gem in the downtown Houston scene! We had not stayed in an Embassy Suites in quite some time, and we reminded just how much we like the brand! All staff was very friendly and very helpful! Our room was perfect....roomy and comfortable! The Happy Hour food was good and there was plenty of it! Also the bar was great! We used the shuttle service that evening to go to dinner and our driver was very polite, and helpful! Breakfast was delicious, with a wide variety of foods! We will return to this hotel!
3 out of 5
by A verified travellerfrom Alvin, TX

Great hotel but be prepared to wait for everything

Posted 17-Feb-2015
The hotel facilites are first class. The room was well appointed, and the location is ideal. Our room overlooked Discovery Green. The shower is huge--the best shower I've ever had while traveling. However, the public areas were not planned for the appropriate number of guests. We waited almost 45 minutes to valet park. We waited about 10 minutes for an elevator. We gave up on the free manager's reception (cocktails) because the line was too long, snaking down the stairs. The complimentary breakfast line went out of the room and around the corner. There is no other option for breakfast in the building. I would wholeheartedly recommend this hotel if they correct these issues.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to Toyota Center

Posted 16-Feb-2015
Pros: Location to downtown
Hotel staff was excellent. Great breakfast. Nice valet service
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Antonio, TX

Great hotel downtown Houston

Posted 11-Feb-2015
I do not have one complaint about my stay at Embassy Suites. Great location downtown Houston. Staff was very kind and helpful. The bed was very comfortable. I will be back here, no doubt. I highly recommend it to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to toyota center and George r brown.

Posted 07-Feb-2015
Pros: Convenience
The hotel did a great job handling a large crowd for a conference.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston

Posted 06-Feb-2015
Pros: GREAT breakfast, extra room in the rooms. GREAT restaurant attached to hotel and within walking distance of many downtown destinations.
Cons: cost of valet parking is too high
Location: Toyota Center, George R. Brown, Discovery Green
This is a great hotel in a great location. The cost to valet park is quite high at $30 a day. I arrived before check in time but was able to get a room right away. We were also allowed a late check out based on the ending time of our conference. The large rooms gave us some space to spread out and have some group meetings. The elevators were pretty fast and the breakfast was wonderful with the personalized omlette station.the beds were very comfortable and the rooms were quiet.