Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Alvin, TX

Great hotel but be prepared to wait for everything

Posted 17-Feb-2015
The hotel facilites are first class. The room was well appointed, and the location is ideal. Our room overlooked Discovery Green. The shower is huge--the best shower I've ever had while traveling. However, the public areas were not planned for the appropriate number of guests. We waited almost 45 minutes to valet park. We waited about 10 minutes for an elevator. We gave up on the free manager's reception (cocktails) because the line was too long, snaking down the stairs. The complimentary breakfast line went out of the room and around the corner. There is no other option for breakfast in the building. I would wholeheartedly recommend this hotel if they correct these issues.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to Toyota Center

Posted 16-Feb-2015
Pros: Location to downtown
Hotel staff was excellent. Great breakfast. Nice valet service
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Antonio, TX

Great hotel downtown Houston

Posted 11-Feb-2015
I do not have one complaint about my stay at Embassy Suites. Great location downtown Houston. Staff was very kind and helpful. The bed was very comfortable. I will be back here, no doubt. I highly recommend it to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to toyota center and George r brown.

Posted 07-Feb-2015
Pros: Convenience
The hotel did a great job handling a large crowd for a conference.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston

Posted 06-Feb-2015
Pros: GREAT breakfast, extra room in the rooms. GREAT restaurant attached to hotel and within walking distance of many downtown destinations.
Cons: cost of valet parking is too high
Location: Toyota Center, George R. Brown, Discovery Green
This is a great hotel in a great location. The cost to valet park is quite high at $30 a day. I arrived before check in time but was able to get a room right away. We were also allowed a late check out based on the ending time of our conference. The large rooms gave us some space to spread out and have some group meetings. The elevators were pretty fast and the breakfast was wonderful with the personalized omlette station.the beds were very comfortable and the rooms were quiet.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston, MA

Close to Toyota Center

Posted 03-Feb-2015
Staff is great, very nice. Stayed at the hotel during Passion conference. The hotel was packed! Even though the hotel had many guests...Staff did a great job taking care of us all. Breakfast was great and delicious every day, plenty of choices. My only complain was that there is no parking...only valet parking, so we had to pay an additional $30 daily for parking. Everything else was awesome! Cannot say about pool/fitness facilities as I did not use them...nor did I dine at the restaurant.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom new york

Just what we needed

Posted 21-Jan-2015
We booked it for the Houston marathon weekend and it was great. Breakfast was earlier than normal to accommodate runners; staff was friendly and helpful; room was spacious. I would have liked to have a change of towels and the trash emptied without having to request it. Also, the hot tub had things floating in it, but to be fair, we used it at 10:30 PM. Hopefully it's cleaner in the morning!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jan-2015
I loved the hotel and wished I could have stayed longer!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom colorado

Overnight stay on way to vacation

Posted 04-Jan-2015
Nice stopover on way to vacation. Friendly staff, clean & comfortable room
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

Good clean hotel close to where I needed to be...

Posted 29-Dec-2014
Pros: Location, Location, Location
We stayed here to go to a House of Blues show: clean, well appointed, staff helpful and polite, just all around a good package. Very close to House of Blues, Toyota Center, the convention center, etc., and reasonable rates compared to the "neighbors.. Overall a very comfortable and convenient location.