Ratings based on 290 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location.

Posted 21-Nov-2014
Pros: Location is great. Staff if beyond friendly and helpful. Valet was fast and friendly.
Location: The location, right across from the House of Blues, Lucky Strike Lanes, Pete's Dualing Piano bar, restaurants, bars, makes this an awesome Saturday ni
This is our favorite couples night out hotel. Walking distance from lots of fun.
Comment from Hotel Management
25-Nov-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! It is great to hear you chose us for your hotel when you are looking for a night on the town! We look forward to your next visit! Ryan Frederick General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom louisiana

Close to downtown attractions.

Posted 10-Nov-2014
Great stay, staff was excellent!! Very clean. Close to House of Blues and downtown attractions.
Comment from Hotel Management
18-Nov-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! It was wonderful to hear you enjoyed our clean and frienldy hotel while in town visiting House of Blues! We truly value your business and look forward to your next stay with us! Ryan Frederick General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Reasonably priced and clean

Posted 07-Nov-2014
Parking is valet only and expensive at $28/nt. line was long at valet. More importantly though, hotel was clean and staff was friendly.
Comment from Hotel Management
25-Nov-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! It is great to hear y ou enjoyed our clean and friendly hotel! I wanted to let you know that because of the historic nature of our building we have limitations to our parking which requires us to be 100% valet for guests saftey. Also, of the downtown hotels are rates are the best value. Thank you again for staying with us and we look forward to your next visit. Ryan Frederick General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel downtown

Posted 02-Nov-2014
This hotel is safe and convenient to Houston locations. It's close to the Metro Rail, but the courtyard is enclosed. It's only about a $5 Uber ride away from Midtown. It's right across the street from Houston Pavilions with shopping, restaurants and the House of Blues. The $28 valet parking is expensive, but there is hardly any street parking available around the hotel (especially due to construction). The valet uses a texting system, so it's easy to text to get your car quickly even during peak check-out times. There is a parking garage a block away for the Houston Pavilions which allows overnight parking.
Comment from Hotel Management
05-Nov-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! We truly value your business and look forward to your next visit. Ryan Frederick General Manager
Comment from Hotel Management
05-Nov-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us! We truly value your business and look forward to your next visit. Ryan Frederick General Manager
2 out of 5
by A verified travellerfrom Atlanta, GA

bistro

Posted 16-Oct-2014
Pros: the staff
Cons: better food and beverage selection
Location: not great either. I went outside of the hotel to catch the shuttle to the convention center on day one and 2 homeless people asked me for money.
I ordered a burger from the Bistro and the bun was hard They only have a small beer, wine cooler so they ran out of my beer and the wine selection was minimal at best Really didn't offer a good place to hang out or eat.
Comment from Hotel Management
22-Oct-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! I sincerely apologize for the Bistro expereince. This is not at all normal for us and I will address these issues personally to ensure this improves. We trulyappreciate your business and hope you will come back to see us again. Ryan Frederick General Manager
3 out of 5
Recommended
for Business Travellers
by parking hasselfrom Louisiana

fairly good stay

Posted 04-Sep-2014 on Hotels.com
Nice friendly people at the front desk... rooms were clean and room service was on point every morning at 10a.m. now parking is a mess!!! Was forced to use vallet parking cause no were to park. $30 a day is a bit much!!!
Comment from Hotel Management
15-Nov-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us everything from the friendly service to the breakfast! I also wanted to let you know because of the historic nature of our building we have limitations on our parking structure which only allows for valet. We are the lowest valet cost of all the Dowtown hotels. We truly appreciate you styaing with us and look forward to your next visit. Ryan Frederick General Manager
5 out of 5
Recommended
for Getaway With Friends
by Laura

Posted 02-Sep-2014 on Hotels.com
Comment from Hotel Management
15-Nov-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! We truly appreciate you styaing with us and look forward to your next visit. Ryan Frederick General Manager
3 out of 5
Recommended
by A verified traveller

Posted 02-Sep-2014 on Hotels.com
Comment from Hotel Management
15-Nov-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! We truly appreciate you styaing with us and look forward to your next visit. Ryan Frederick General Manager
5 out of 5
Recommended
for Families
by Chandler Haun

Posted 25-Aug-2014 on Hotels.com
Comment from Hotel Management
15-Nov-2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! We truly appreciate you styaing with us and look forward to your next visit. Ryan Frederick General Manager
5 out of 5
Recommended
by Becky

Posted 18-Aug-2014 on Hotels.com
Comment from Hotel Management
25-Oct-2014 by Ryan, Hotel Management
Thank you for taking the time to review our hotel! We were thrilled you enjoyed your stay with us and we look forward to your next visit! Ryan Frederick General Manager