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Hotel Promise
3.0 star property

Comfortable Art Deco hotel, walk to Istiklal Avenue

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June 2024

Hotel Promise

Photo gallery for Hotel Promise

Lounge
Aerial view
Standard Triple Room | Premium bedding, free minibar items, in-room safe, blackout curtains
Lounge
Shower, rainfall showerhead, designer toiletries, hair dryer

Overview of Hotel Promise

Reviews
4.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant

Check out the area

Map
Huseyin Aga Mah Topcekenler, Sokak no:10 Beyoglu, Istanbul, Istanbul, 34440
  • Popular LocationIstiklal Avenue3 min walk
  • Popular LocationTaksim Square13 min walk
  • Popular LocationGalata Tower16 min walk
  • AirportIstanbul (IST)46 min drive
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Room options

View all photos for Standard Double Room

View from room

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, free minibar items, in-room safe, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Single Room

Premium bedding, free minibar items, in-room safe, blackout curtains

Economy Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Premium bedding
  • 86 sq ft
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Economy Double Room

Premium bedding, free minibar items, in-room safe, blackout curtains

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Premium bedding
  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Istanbul

Hotel Promise is located in Istanbul City Center, a neighbourhood in Istanbul, and is in the entertainment district and near the boardwalk. Topkapi Palace and Hagia Sophia are cultural highlights, and some of the area's notable landmarks include Galata Tower and Blue Mosque. Pierre Loti Tepesi and Vialand Tema Park are also worth visiting.
Visit our Istanbul travel guideOpens in a new window

What's nearby

  • Istiklal Avenue - 3 min walk
  • Taksim Square - 13 min walk
  • Galata Tower - 16 min walk
  • Topkapi Palace - 6 min drive
  • Grand Bazaar - 6 min drive

Getting around

  • Taksim Station - 10 min walk
  • Beyoglu Station - 13 min walk
  • Istanbul (IST) - 46 min drive

Restaurants

  • Dürümzade - 1 min walk
  • Papllion - 1 min walk
  • Taksim Şenol Türkü Barı - 1 min walk
  • Tostçu İdris - 1 min walk
  • Lipsos - 1 min walk

About this property

Hotel Promise

Hotel near Taksim Square
Istiklal Avenue and Galata Tower are located near Hotel Promise, which provides a free food/drink shopping service, a coffee shop/cafe and a library. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, a lift and a 24-hour front desk
  • Luggage storage, concierge services and a porter/bellboy
Room features
All guest rooms at Hotel Promise feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 82-cm LED TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and housekeeping

Languages

English, French, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 5 per day; includes in/out privileges)
  • Valet parking on site (EUR 15 per day)

Food and drink

  • Daily local cuisine breakfast available 8:00 AM–10:30 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (75 centimetre wide door)
  • Well-lit path to entrance

More

  • 7 floors
  • Art Deco architecture
  • Building
  • Built in 1945
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 82-cm LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately EUR 5 per person
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 5 per day (in/out privileges)
  • Valet parking fee: EUR 15 per day
  • Nearby parking fee: EUR 15 per day (820 ft away)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Promise
Hotel Promise Istanbul
Promise Hotel
Promise Istanbul
Hotel Promise Hotel
Hotel Promise Istanbul
Hotel Promise Hotel Istanbul

Frequently asked questions

Is Hotel Promise pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Promise?

Self-parking is available for EUR 5 per day. Valet parking is available for EUR 15 per day.

What time is check-in at Hotel Promise?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Promise?

Checkout is at 11:30 AM. Late checkout is available for a fee.

Does Hotel Promise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Hotel Promise located?

Located in Istanbul City Center, this hotel is within a 15-minute walk of Istiklal Avenue and Taksim Square. Galata Tower and Bosphorus are also within 1 mile (2 km). Taksim Station is 10 minutes by foot and Tophane Station is 13 minutes.

Hotel Promise Reviews

Reviews

4.6
Rating 10 - Excellent. 11 out of 131 reviews" "
Rating 8 - Good. 19 out of 131 reviews" "
Rating 6 - Okay. 20 out of 131 reviews" "
Rating 4 - Poor. 22 out of 131 reviews" "
Rating 2 - Terrible. 59 out of 131 reviews" "

4.8/10

Cleanliness

5.0/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

Iman

Stayed 3 nights in Feb 2022

6/10 Okay

Peter

Stayed 3 nights in Jan 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing is that if you are a smoker is allowed to smoke in room all other things are wrong, dirty and not working.
Stayed 1 night in May 2021

10/10 Excellent

Unknown, Unknown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice crew, Good management. Although I was the one with little issue, they never bring it up to my face.They understood my situation.
Stayed 3 nights in Jan 2020

2/10 Terrible

Nichapatr

Stayed 4 nights in Dec 2019

2/10 Terrible

Raed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
The hotel rooms were awful and smells very bad, Upon check in I've paid the room price and i couldn't stay in the room and i went to another hotel
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is horrible, none of the pictures are actually true to what the rooms are. The rooms are dirty, sheets are old, pillows are old and have molds on them. there is no cleaning of the room once you check in. the bathroom smells moldy and old. the bathroom is not clean, dark and dirty. They are not helpful and rude, they did not give me the room I reserved, they said it was not ready and they will give it to me the next day, when I went they said no stay in the room you are in, I left for 2 days on a trip in turkey, I came I saw the room all cleaned and everything I had in it was taken out. they did all that without asking me or apologizing. The internet is horrible. Overall, I would not recommend this room.
Stayed 23 nights in Nov 2019

2/10 Terrible

Ilia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They first gave me a room that was extremely dirty and in terrible condition. After complaining, they said you should pay more $25 to give you a standard room. They even didn't reimburse my money. staff very unprofessional
Stayed 2 nights in Oct 2019

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed first day because of flights and when I came second day they had no room. They put me in room next door and it was 2/10 but after 40 hours traveling I needed rest. By next morning the room opened up and was put back at promise and compared to room I was in this was 8/10 for sure. I was not looking for fancy just clean and comfortable, staff was super helpful I had booked for 3 days so I could get here and find where I wanted to stay for duration and I did leave. I would stay again as transitional hotel while looking for the amenities I want during holiday very friendly helpful staff.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019