Front of property

Reviews of Hotel Chez Marie Alish

Hotel Chez Marie Alish
Massade Dauphin St, Gros Islet

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 44 reviews" "
Rating 8 - Good. 6 out of 44 reviews" "
Rating 6 - Okay. 6 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 5 out of 44 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
The property was clean, pleasant, the hosts were
Stayed 1 night in Jan 2024
Response from Mr. & Mrs. Louis CASTRO on 19 Jan 2024
Hi to U Mr. GeoGEFrom the bottom of our heart, wew will,like to thank you immensley for your comments on our propretyWe do wish you the best for the year 2024. Mr.& Mrs. Louis

8/10 Good

Mervin

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Mr. & Mrs. Louis CASTRO on 19 Jan 2024
Hi to U Mr. GeoGEFrom the bottom of our heart, wew will,like to thank you immensley for your comments on our propretyWe do wish you the best for the year 2024. Mr.& Mrs. Louis

4/10 Poor

jeremy

Property was just ok
Stayed 1 night in Dec 2023
Response from Mr.. Louis ,or CASTRO on 19 Jan 2024
A world of thanks to you we do sincerly wish you well both now and beyod. Mr. & Mrs. Lous

6/10 Okay

Jeanette

Stayed 1 night in Oct 2023

10/10 Excellent

douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hosts very helpful arranged taxi to ferry port. Not far to a really nice beach beside Sandals resort. Great food at Chef Robbies across from Rodney bay marina about 10 minute stroll. Would definitely stay again.
Stayed 2 nights in Feb 2023
Response from Mr. & Mrs Louis (CASTRO) on 20 Feb 2023
A world of thanks to you for your recent review on our property and also on us .. And, what more can we say to U ,but to thank you so immensely for your review on our property,. We are also hoping to continue in that same vein as the years passes on.,Again we say thank you, Mr,.Mrs. Douglas Garfield Moorings.Thanks

10/10 Excellent

Richard

Stayed 1 night in Feb 2023
Response from Mr. & Mrs. Louis CASTRO on 10 Feb 2023
OH thanks for your comments on our property and the surroundings, your comments are greatly valued

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Great stay and location
Great stay in an area of Rodney Bay that is mainly where the local folk live and only a 10 minute walk to the marina, or 1 minute in a local minibus taxi. Hotel room was clean and comfortable, large bed and bath/shower and great value. Area has bakery and laundry just behind guest house, and only a few minutes walk to a prestine deserted sandy beach with a few bars, mini markets and places to eat. Beach is next to the marina entrance. The locals are very friendly and helpful and will make sure you are ok and safe. Great walk along the coast to Pidgeon Island. This is a place to chill and relax, away from the tourists and resorts.
Stayed 5 nights in Feb 2023
Response from CASTRO on 9 Feb 2023
A world of thanks to you Mr.Richard, and what more can we say with regards to this comments, than to say thanks, thanks,and thank you for your comments on our property.M r. & Mrs. Louis

6/10 Okay

Karen

Liked: Cleanliness, room comfort
Paid Twice!!
The room cleanliness and comfort was fine. However, having booked and paid via Hotels.com app on check-in I was advised by the property that the boking had not been paid for and therefore I was asked to pay in local currency and as this was the only way to be able to stay I did so. The other issue was that the 'maid' looked in through a gap in the curtains in the morning which is inappropriate and an invasion of privacy!
Stayed 1 night in Jun 2022
Response from Mr. Louis on 27 Jun 2022
We do have a policy in our establishment that we do not collect payment as before,, as a deposit on rooms from our esteemed clients , Therefore we do collect payment upon the clients arrival or departure. Upon which we do payment of compensation to Expedia on a monthly basis. We did mentioned this to the house cleaner in which she denied ever doing such , she only pass by to see if the room was vacant for cleaning, Please be guided accordingly. Thanks Mr. & Mrs Louis

10/10 Excellent

Dupree

Stayed 3 nights in Apr 2022

10/10 Excellent

Kathryn

Liked: Cleanliness, room comfort
Great Stay
Had an amazing stay. The only thing I would suggest is to have access to phones to at least make local calls.
Stayed 12 nights in Feb 2022
Response from Mr. Louis on 3 Mar 2022
A world of thanks to you , for you great help to our property, and by extension allowing the wide world knows you had a fantastic time whilst on our property. To you we say thanks once again .

10/10 Excellent

Elise van

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Mr. Louis on 23 Feb 2022
To U Ms. Elise Van A world of thanks to you and also your friend for having grace us with your presence for your stay in our property, To U we say thanks, thanks, thanks . Do please come back again. Mr. & Mrs. Louis

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2022
Response from Mr. Louis on 9 Feb 2022
A world of thanks to you Mr. Nicolas Placentra Thus, we will like to extend our most sincere thanks to you for your warm words of acceptance of our property . To U we say thanks , please do come back again, and our property, will be your future home in St. Lucia W I . Thanks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Lucia carnival 2019
This place was amazing. The owners treat you like family and welcome you. Close to the beach restaurant and night life. 10 mins away from Castries. Great area
Stayed 5 nights in Jul 2019
Response from Mr. & Mrs. Louis on 26 Jul 2019
Thanks to U Ms. Elisa Anderson for allowing the world to know of our hospitality and the way we treat our clients .thanks thanks to U again .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliantly close to the action of St Lucia in a great spot
Stayed 8 nights in Mar 2019
Response from Castro on 15 Mar 2019
Thanks for the review we say thank you a million times.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three wonderful weeks at the Chez Marie Alish
I’m almost hesitant to write this review, as I’m not sure I want the secret to get out, but I just spent 3 great weeks in January at the Hotel Chez Marie Alish in Gros Islet. I’m a budget traveler and this is the place I’ve been looking for in St. Lucia for years; don’t let the low cost make you think you have to sacrifice comfort. The apartment was kept immaculately clean by the housekeeper, and Mr. & Mrs. Louis outstanding hosts, we’ve never felt more welcome. The self-catering apartments are very well stocked with service for four and all the pots, pans and utensils you could ask for. There is a four-burner stove with oven, microwave, a full-sized refrigerator, cutting board and they restock the kitchen roll as needed. Our room had a comfortable queen bed and also a single bed, kitchen table and chairs, a desk, ironing board and iron. The wifi is strong and reliable. The outside balcony has a couple chairs and a bistro style table, where we enjoyed our breakfast each morning. It's about a 10-minute walk to the marina and 15 minutes to the local beach just north of town. I would recommend this property to other budget-minded travelers who want safe, clean, comfortable accommodations. It would also be ideal for yacht crew wanting a break from the boat or for a place to stay before or after a charter out of the base in the marina.
Stayed 13 nights in Jan 2019
Response from Mr. & Mrs. Louis on 12 Mar 2019
We will like to thank you for such a review on our property, we really enjoyed having such a review of our property. We are working tirelessly very hard to enable our client's comfort to our property. So in this vein on be half of my dear wife and I and also the house keeper we say allow a big thank you. Mr. & Mrs. Louis and house keeper.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2018

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good and I recommend this hotel at 100%... Everything about it was just perfect
Stayed 2 nights in Mar 2018
Response from Mr. & Mrs. Louis on 17 May 2018
Thanks a million times for that timely reviews on our property,, for our future clients please keep the reviews coming in

8/10 Good

Rotimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, good amenities.
Stayed 2 nights in Jan 2018

10/10 Excellent

Sebby, Barbados

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach and shopping malls
I was very impressed with the the hotel and the room which I stayed in. The owners of the hotel was very friendly and welcoming and the staff was very pleasant and helpful. I love the fact that the hotel is literally on the bus route which made it super easy to get to the beach, down town Castries and the shopping malls in Rodney Bay and the daily room service which the hotel provided. Despite not having an onsite restaurant, there were places close by to get food and groceries from, since the room was equipped with a kitchenette to prepare your own meals which was a plus. A wonderful experience.
Stayed 4 nights in Dec 2017

10/10 Excellent

vanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lenetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was very good. Staff were very friendly and helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

6/10 Okay

Chris

Liked: Staff & service
Great location
Mr. Louis was very accommodating and kind to us. The apartment itself was clean and comfortable and perfect for the crew who need a place to crash at night and 'lime' all day. It is located just up the street from the Friday night party and in close proximity to travel everywhere. Great experience.

4/10 Poor

Verified traveller

Good for low budget Saint Lucia Trip
Not a pretty location right at the hotel... But close to a the bus line and walk to many options.

4/10 Poor

Carol, Buffalo NY

Liked: Cleanliness, staff & service
Disliked: Room comfort
Gros Islet for the budget conscious
The host/owner was friendly and more than accommodating. The plus about the location was that it was on the bus route, but the minus about the location was that it was very noisy with trucks and loud vehicles going by all hours of the day and night. Roosters would start crowing at 330 am or whenever they felt like it. The room was adequate for us regarding a place to sleep. We wanted someplace with cooking facilities and this was minimal- providing 2 each of spoons, forks, plates, bowls, etc; which we could work with, but no sharp cutting knives or vegetable peeler, or colander, large sauté pan- things most American cooks need to prepare their meals. Scouring powder would also be helpful to help clean up after using pans. Kleenex tissue is usually found at accommodations but was not. We did appreciate the small outside porch/patio to sit at outside the room and eat at. It was budget priced, so I think if you know what you are getting, you can be happy with it. It is within nice walking distance from Pigeon Island National Park which is a nice place to spend a day. I was happy not to have to rent a car, as public buses and transportation are plentiful from this accommodation. It is worthwhile to spend a day taking a bus into Castries to experience the huge public market of produce and crafts. We intentionally planned our stay in St Lucia to have four to five days at three different locations in the island from north to south.

10/10 Excellent

Suzy -Q, New York

Liked: Cleanliness, staff & service, room comfort
Nice location
The location was prefect. I enjoyed mingling with the members of the community and at the same time having easy access to the local transportation. Beach was a good 15 minutes walk away. Fish night is held in the same vinicity so no problem after partying the night away.Nice spot will visit again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice staff, room clean, sometimes insects around, but not a real problem. easy get around from the location of the hotel, short ride with the maxi taxi and 10 min walk to the beach

2/10 Terrible

sherrin, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertisement
False advertisement comes to mind, which is not good. Why because the garden, which is located in the front is over grown. The doors do not properly fit, since you can stick your hand underneath and see them (finger tips) on the other side. I previously paid for a deluxe suite, only to be placed in a shoe box, of a room. The manager/owner didn't see a problem with it. Be prepared to see something other than what you would actually see in person. I left this place with the quickness, but not before being bitten on my face while I slept. I also acquired several other mosquitoe bites on my arms. The owner finally decided not to charge me for the first night, but he wanted/demanded his money for the remaining eight nights. I left after spending three nights there. I couldn't take it. Here I am on a beautiful island and I couldn't enjoy it, because my stay at this place was breaking my spirit. The manager/owner had the nerve to ask for the key back, even after I had several days left. Of course I refused and I returned the key, on the day before I was due to check out. I would recommend that Hotels.com send someone to verify if the pictures that a hotel post is truly what they offer, since their name is linked to the deal. Please verify your place of choice, before you get stuck like I did, where I had to spend more money for a better place. The only good thing is that the Gros Islet Police Department is in walking distance, which in itself gives you a sense of security.

8/10 Good

Helen, Oxford, UK

Liked: Staff & service, room comfort
for a genuine St Lucian experience
This hotel was good value for money for those who aren't looking for touristy luxury but a genuine feel of St Lucia. The people were very friendly. The rooms are a bit dated and shabby but clean and very comfortable. The hotel is in a good location near Rodney Bay and Pigeon Island. I had a lovely three days here.

10/10 Excellent

Florence

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Agréable
3 nuits, en vacances. Les propriétaires sont très accueillants. Chambre spacieuse avec balcon et coin cuisine. Propre. A côté des arrêts de bus pour aller à Rodney Bay, à Castries... Le bâtiment donne sur une rue, donc on peut entendre le bruit des voitures, j'ai très bien dormi avec des bouchons dans les oreilles, sachant que la nuit c'est assez calme. À 5 minutes à pied du bord de mer, de la plage du bourg.
Stayed 3 nights in May 2023
Response from Mr. & Mrs. Louis CASTRO on 10 May 2023
A world of thanks to U for your review on our property. With this, we do wish to thank you immensely for your review Thanks a million times. Mr & Mrs. Louis

8/10 Good

Rose-Marie

Liked: Cleanliness, room comfort
Une belle soirée à Gros Islet
Nous avons découvert une guesthouse très sympathique et dépaysant plutôt qu'un hôtel ce qui nous a parfaitement convenu. Les propriétaires Mme et M. Louis étaient à l'écoute , allant jusqu'à nous conduire dans un restaurant local, excellent. Nous reviendrons très volontiers.
Stayed 1 night in Jan 2023
Response from Mr.. Louis ,or CASTRO on 13 Jan 2023
A world of thanks to you for your review of our property.We thank you so very much for this review/.With much appreciated thanks to both of m you for gracing us with your presence .Thanks

10/10 Excellent

Florence

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2022
Response from CASTRO on 9 Feb 2023
A world of thanks to you, Mr. Richard, for your timely comments on our property, and what more can we say then to U ?,, than to say, thanks, thanks,and thanks once again for your lively comments on our property, and also the surrounding areas.,.Thanks.Mr. & Mrs Louis

8/10 Good

Paul-Henri

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019
Response from Castro on 9 Jul 2019
Thanks a million times for staying at our property , we do appreciate your stay with us. thanks for coming over.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find the place, but hard to find the reception. Overall it's nice.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Övernattade en natt då jag skulle till Rodney Marina för segling. Väldigt nära till Marinan. Fredags street partyn väldigt genuin för stället och trevligt. God mat och servering enkelt längs gatan längre ner. Karibiska toner.

4/10 Poor

Marie , Fort De France

Disliked: Property conditions & facilities
Appartement peu cher
Bâtiment en décrépitude, situé dans un quartier populaire. Convient à ceux qui cherchent un côté plus authentique, ainsi que ceux qui ont un budget limité. Pratique pour se rendre à la Friday Night. Relativement propre malgré l'état général de la bâtisse.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
déçu
Ne vaux franchement pas le prix au plus 30€ déçu déçu et déçu

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter!!
Lorsque nous sommes arrivés à cet hotel, la propriétaire nous dit qu'elle n'a aucune réservation à notre nom et de surcroît aucune chambre disponible! Nous avons dû marcher dans toute la ville avec nos valises à la recherche d'une chambre pour la nuit...

2/10 Terrible

CHRISTIAN, MARTINIQUE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas de réservation nom introuvable
Très mal passée .chercher un h'otel urgence en plein festival vous imaginé

4/10 Poor

Hans

Stay away
On the other side of the road is a steelband party thing, and it's incredibly noisy. After two sleep less night, we gave up and checked out two days early. Never go there, if you like peace and quiet

2/10 Terrible

Emmanuel, Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mécontentement
Alors que nous avions réservé, arrivé sur place, le propriétaire nous dit qu'il n'y a pas de reservation et qu'il ne connait de surcroit pas hôtel.com