Breakfast, lunch, dinner served; local cuisine
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Reviews of Hanover Inn Dartmouth

4 out of 5
Hanover Inn Dartmouth
Two East Wheelock Street, Hanover, NH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 599 out of 718 reviews" "
Rating 8 - Good. 96 out of 718 reviews" "
Rating 6 - Okay. 17 out of 718 reviews" "
Rating 4 - Poor. 4 out of 718 reviews" "
Rating 2 - Terrible. 2 out of 718 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Joan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was refinishing the floors in the lobby. They didn't alert the guests and took both the guest elevator AND the stairs out of service, funneling guests through a single service elevator. Besides being dangerous for emergency exits, it created a long backup for the lone service elevator at the busy checkout time in the morning. I also caution on having a room on the 5th floor. The rooms are tiny and there is no place to even unpack a suitcase - no dresser, no drawers, etc. The bathroom had a pedestal sink and no shelf or space for toiletries.
Stayed 2 nights in Apr 2024
Response from Dani Gordon Asst. Front Office Manager on 19 Apr 2024
Joan,Thank you for taking the time to provide feedback on your stay. I am sorry that your stay was disrupted by our remodel. We are doing our best to keep from interrupting our guests' experience but, unfortunately, we had to pivot at 11 pm which did not leave time to notify guests. Regarding the room size, we are a historic hotel and have many different-sized rooms. If you decide you would like to stay with us again, please call us, and we will hand-select a room with more space for you.

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was ready early and checkin went very easily. There was some confusion as to whether breakfast of some type was included, coffee is available but not food. The elevator was quick and quiet to our room. It was a large room with a king size bed and a large bathroom with a walk-in shower. A glove from a previous occupant was left in the armchair. So I’m not sure how meticulous the service between stays is. A larger issue for us was that the fitness center was closed. There was an offer of using Dartmouth’s gym which was down the street. Unfortunately one of us is post knee surgery and the walk down the street was not useful. This was a disappointment. Two smaller issues were that while bar soap was provided for the shower, there was no place to put it in the shower. We wedged it between the shampoo and conditioner and then it would squeeze out and land on the shower floor. Not terrible but not safe for showering. The other small issue is that there was no way to read the ingredients in the Nespresso pods and as a person with dairy allergies, I was hesitant about using the in room coffee. I went downstairs and got coffee on the first floor. The bed was very comfortable and the tv was large and easy to use. Our room fronted on Main Street and there was no noise at all from the street, just great. The people working the front desk and the car valets were very personable and helpful. The people made our stay a good one while sorry the fitness center was closed.
Stayed 3 nights in Apr 2024
Response from Dani Gordon Asst. Front Office Manager on 12 Apr 2024
Hello Carolyn,I am sorry to hear that you had some issues with the room. We will look into addressing them. I am glad the rest of your stay was enjoyable. I hope we can welcome you back.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Ice machine was broken but not a big deal. PINE is a great restaurant.
Stayed 1 night in Mar 2024
Response from Dani Gordon Asst. Front Office Manager on 7 Apr 2024
James,Thank you for your kind words! I am so glad you enjoyed your stay with us. I hope we can welcome you back soon.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hanover Inn is the best of the best!!
Stayed 1 night in Mar 2024
Response from Dani Gordon Asst. Front Office Manager on 1 Apr 2024
Debbie,Thank you so much for the kind words. I am so happy to see you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Ana Luiza

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect !
Stayed 1 night in Mar 2024
Response from Dani Gordon Asst. Front Office Manager on 19 Mar 2024
Ana,I am so glad to hear that you enjoyed your stay! It's always a pleasure to hear that you found the hotel "perfect". I hope we can welcome you back again.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
we had a great time,,and loved it, so close to the college, People were super friendly. Word of caution, do the Valet! dont park on the street, they will ticket you. Def comingback!
Stayed 2 nights in Mar 2024
Response from Dani Gordon Asst. Front Office Manager on 18 Mar 2024
Hi Jesse,I am so glad to hear that you had such a great stay. Parking on the street is not a great option in Hanover, as you mentioned they will ticket. We look forward to your next stay.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is lovely. While the Inn has nothing it can do about this, be aware that as of March 2024 there is construction noise from a site nearby that began at 8am. If sensitive about that, consider asking for a room away from that side.
Stayed 1 night in Mar 2024
Response from Dani Gordon Asst. Front Office Manager on 12 Mar 2024
Julia,Thank you for staying with us. The construction next door is certainly an obstacle currently. But we are doing our best to accommodate around it. I hope we can welcome you back.

10/10 Excellent

Ann

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly.
Stayed 1 night in Mar 2024
Response from Dani Gordon Asst. Front Office Manager on 11 Mar 2024
Ann,I am so glad that you enjoyed your stay with us. I am glad we were able to accommodate your pet. I hope we can welcome you back again.

10/10 Excellent

Debbie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is the most exceptional Inn at which I have ever stayed. The attention to detail is amazing!!!
Stayed 1 night in Mar 2024
Response from Dani Gordon Asst. Front Office Manager on 10 Mar 2024
Debbie,Thank you for your kind words! I am glad to hear you enjoyed your stay. I hope we can welcome you back.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dani Gordon Asst. Front Office Manager on 12 Mar 2024
James,Thank you for staying with us. I am glad you enjoyed your stay. I hope we can welcome you back.

10/10 Excellent

Shane

Stayed 2 nights in Feb 2024
Response from Victor on 21 Mar 2024
Hello ShaneThank you for staying with us. We are all so glad you enjoyed your stay! We hope to see you again very soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful town! Fun atmosphere!
Stayed 1 night in Feb 2024
Response from Dani Gordon Asst. Front Office Manager on 26 Feb 2024
Jennifer,Thanks for taking the time to leave a review. I am glad to hear you enjoyed your stay! I hope we can welcome you back.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand hotel and all that it implies!
Stayed 1 night in Feb 2024
Response from Dani Gordon Asst. Front Office Manager on 22 Feb 2024
Robert,Thank you for taking the time to leave us a review. I am glad that you enjoyed your stay with us. I hope we can welcome you back again.

10/10 Excellent

Jae, Ellington

Travelled with partner
Liked: Amenities
Location. Location. Location. Right across the street from the Dartmouth Green and in the heart of Hanover’s entertainment dining district
Stayed 1 night in Feb 2024
Response from Dani Gordon Asst. Front Office Manager on 13 Feb 2024
Jae, thank you for your kind words. I am so glad to see you enjoyed your stay. If you have the chance, I highly recommend coming back in the summer months and seeing the green truly, green.

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Always a 5 star experience!!!!
Stayed 1 night in Jan 2024
Response from Dani Gordon Asst. Front Office Manager on 29 Jan 2024
Thank you so much for your kind words. I hope we can welcome you back in the future.

10/10 Excellent

Kathryn

The whole team was professional, welcoming and warm on a cold Vermont night. Thank you. I will be back soon.
Stayed 1 night in Jan 2024
Response from Dani Gordon Asst. Front Office Manager on 22 Jan 2024
Kathryn, I am so glad to hear you had such a great experience. We look forward to your next stay!

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Dani Gordon Asst. Front Office Manager on 22 Jan 2024
Lynda, I am glad to see you enjoyed your stay! We hope to welcome you back again in the future!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous setting, directly adjacent to one of the best colleges in the U.S., Dartmouth. Staff incredibly helpful. Very comfortable, quaint environment.
Response from Dani Gordon Asst. Front Office Manager on 15 Jan 2024
David, Thank you for the kind words. I am glad to hear you enjoyed your stay. I hope we can welcome you back again in the future!

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dani Gordon Asst. Front Office Manager on 12 Jan 2024
Thank you so much for your review. I am glad to see you enjoyed your stay! I hope we can welcome you back again in the future.

10/10 Excellent

Martha

Travelled with partner
Liked: Amenities, property conditions & facilities
Tha staff was great and VERY helpful
Stayed 1 night in Dec 2023
Response from Dani Gordon Asst. Front Office Manager on 22 Dec 2023
Thank you so much for the kind words! I am happy to hear you enjoyed your stay. I hope we can welcome you back again. Have a wonderful holiday season.

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Dani Gordon Asst. Front Office Manager on 10 Dec 2023
I am happy to see you enjoyed your stay. I hope we can welcome you back again and deliver another great experience for you!

10/10 Excellent

Mia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about my stay at the Hanover Inn was excellent! Service was spot on, room was very clean, valet was timely and it was super convenient! I would absolutely book again!
Stayed 1 night in Nov 2023
Response from Dani Gordon Asst. Front Office Manager on 10 Dec 2023
I am so glad to hear you had such an excellent experience staying with us! We look forward to welcoming you back again!

8/10 Good

Fumiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, good time to stay within campus area
Stayed 1 night in Nov 2023
Response from Dani Gordon Asst. Front Office Manager on 10 Dec 2023
Thank you for taking the time to let us know you enjoyed your stay. I am happy to hear you found the room comfortable and clean, and that you enjoyed our proximity to Dartmouth. I hope we can welcome you back again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure staying at the Hanover Inn! Thank you for always going above and beyond for each stay.
Stayed 2 nights in Nov 2023
Response from Victor on 19 Nov 2023
Thank you so much for your kind words. We will be sure to share them with our staff. Thank you for your continued patronage and we hope to see you again soon.Best,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the heart of the Dartmouth Campus. So conveniently located.
Stayed 1 night in Nov 2023
Response from Victor on 19 Nov 2023
We're so happy to see that you enjoyed your stay. Thank you so much for letting us know. We hope to see you again soon.Best,

6/10 Okay

Irene

Stayed 1 night in Nov 2023
Response from Kris Browne on 8 Nov 2023
Hello Irene, Thank you for taking the time to provide a rating review for your stay here at the Hanover Inn. It sounds like we might have missed the mark on either product or service. Please feel free to reach out to me at the hotel if you wish to provide more information. Sincerely,

10/10 Excellent

Henry, New Haven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Excellent helpful staff comfortable guest rooms. beautiful location overlooking the Dartmouth Green.
Stayed 1 night in Nov 2023
Response from Kris Browne on 7 Nov 2023
Thank you for your review Henry. We are so pleased you had a great stay. Please come visit us again. Sincerely,

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
I was in town for one night and had a lovely experience. Very clean and quiet room overlooking the park. Staff was very friendly and helpful! Dinner at The Pine was cozy and delicious! Will definitely come back.
Stayed 1 night in Nov 2023
Response from Kris Browne on 7 Nov 2023
Hello Monica, I am so happy to hear you had a wonderful stay. It is great to hear you enjoyed your room and a meal in PINE. Please come visit us again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kris Browne on 7 Nov 2023
Thank you for your review!! We are so pleased you had a great stay and hope you come visit us again soon. Sincerely,

10/10 Excellent

Henry, New Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kris Browne on 8 Nov 2023
Thank you Henry for your review. We are so happy that you enjoyed your stay! We hope you come and see us again. Sincerely,

10/10 Excellent

Carlie

Stayed 1 night in Oct 2023
Response from Dani Gordon Asst. Front Office Manager on 10 Dec 2023
I am so glad to see you enjoyed your stay with us! Thank you for choosing to stay at the Hanover Inn and I hope we can welcome you back again in the future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kris Browne on 30 Oct 2023
Kevin Thank you for your review of the Hanover Inn. We are pleased that you enjoyed your stay and hope you come visit us again soon!Sincerely,

10/10 Excellent

Dixie

Stayed 1 night in Oct 2023
Response from Victor on 19 Nov 2023
Thank you so much for staying with us. I'm so glad you enjoyed your stay. We hope to see you again soon.Best,

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, perfect location
Stayed 1 night in Oct 2023
Response from Kris Browne on 10 Oct 2023
Hello Elizabeth, Thank you so much for your review of our hotel! We are so pleased you enjoyed your stay and hope you come visit again soon! Sincerely,

10/10 Excellent

HEIDI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and very up to date, a very old historic establishment that has been tastefully modernized!
Stayed 1 night in Oct 2023
Response from Kris Browne on 10 Oct 2023
Hello Heidi, Thank you so much for your review. We still have a few finishing touches for the guest rooms to come, but I am pleased you enjoyed what we have done so far. Please come visit us again!

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Kris Browne on 10 Oct 2023
Hello Monica, Thank you for your review of the Hanover Inn! I looks like you had a great time. We hope to see you again in the near future. Sincerely,

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We very much enjoyed our stay at the Hanover Inn. Wonderful atmosphere, location, food, service. I hated to leave!
Stayed 3 nights in Sep 2023
Response from Kris Browne on 4 Oct 2023
Hi Diane, Thank you so much for your wonderful review. We are so pleased you had such a great time and hope you come back again soon! Best,

10/10 Excellent

Daniel, Demarest

Stayed 1 night in Oct 2023
Response from Kris Browne on 23 Oct 2023
Hello Daniel, Thank you for your review. We are pleased you enjoyed your stay. Come see us again soon.

10/10 Excellent

Bukk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hanover Inn
It was great as always. Center of town and love we can walk everywhere. A stocked mini fridge would be awesome. The Pines is a reputable restaurant, however the chicken dish was dry.
Stayed 2 nights in Sep 2023
Response from Kris Browne on 4 Oct 2023
Thank you so much for your review of the Inn! We are so happy you enjoyed your stay and hope you come visit us again soon! We will share your chicken feedback with the chef. Sincerely,

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Sep 2023
Response from Kris Browne on 4 Oct 2023
Thank you for your review!! We are so happy you had a great time and enjoyed your stay. Please come and see us again soon!Best,

8/10 Good

Leisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a jr suite with an extra small bathroom. We could not open the shower door and bathroom door at the same time.
Stayed 2 nights in Sep 2023
Response from Kris Browne on 4 Oct 2023
Hello Leisha, Thank you for your review. We appreciate your feedback, especially about the bathrooms. As a historic hotel our bathrooms do vary in size from room to room. Should you come visit us again please put a note you would like a larger bathroom if possible. Sincerely,

10/10 Excellent

Robert

Stayed 2 nights in Sep 2023
Response from Kris Browne on 4 Oct 2023
Hello Robert, lThank you for your review of the hotel. We are so pleased you enjoyed your stay and hope you come visit us again soon! Sincerely,

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel was amazing. Loved our stay there
Stayed 1 night in Sep 2023
Response from Kris Browne on 4 Oct 2023
Hello Joanna, Thank you so much for your review, especially about the staff. We think they are amazing too and will share your feedback with them. Come see us again soon!

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded our expectations...
Stayed 1 night in Sep 2023
Response from Kris Browne on 22 Sept 2023
Hello Carl, Thank you so much for your review. I am so pleased we exceeded your expectations. I hope you come visit us again! Sincerely,

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, great staff
Stayed 2 nights in Sep 2023
Response from Kris Browne on 15 Sept 2023
Hello Robert, We are so pleased you enjoyed your stay and our wonderful staff!! We hope you come visit us again soon!Sincerely,

10/10 Excellent

Annette, Bayamon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with very comfortable bed! The best hotel in the area. Centrally located in Dartmouth College. Friendly staff and convenient valet parking. Restaurant also really good!
Stayed 4 nights in Sep 2023
Response from Kris Browne on 27 Oct 2023
Hello Annette, Thank you for your review!! We are so pleased you enjoyed your stay and hope you come again!

10/10 Excellent

Linnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was recently remodeled (all rooms are being remodeled). Very nice. Staff - very nice, accommodating, quick valet service with the car, restaurant (Pine) was delicious.
Stayed 4 nights in Sep 2023
Response from Kris Browne on 11 Sept 2023
Linnie, Thank you so much for your review!! We are thrilled you enjoyed your stay, the staff and our wonderful restaurant PINE. We hope you come visit us again soon!

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Such a nice hotel in the best location. The Pine restaurant at the hotel is great as well. I would definitely stay here again
Stayed 2 nights in Aug 2023
Response from Kris Browne on 29 Aug 2023
Hello Elaine, Thank you so much for your review. We are so pleased you enjoyed the hotel and PINE. We look forward to having you stay with us again!

10/10 Excellent

Deborah

Stayed 1 night in Aug 2023
Response from Victor on 1 Sept 2023
Hello DeborahThank you so much for the perfect score! We are all so happy you enjoyed your stay. We hope to see you again soon.

6/10 Okay

Jeffrey

Travelled with family
Great location if visiting Dartmouth. Limited amenities and pricey. Strong service.
Stayed 2 nights in Jul 2023
Response from W. Sawyer on 23 Jul 2023
Thank you for your comments. We look forward to your next visit.