Awesome Memorial Day weekend!! The Me Cancun spectacular Hotel. Great Staff. Jesus gave us the initial tour. Great Customer service! Rogelio the bartender at the space Cafe very good drinks and friendly!
"Food was bad, infinity pool & ocean was amazing!"
The hospitality was awesome. The hotel staff was friendly and warm, I loved them! The room was kind of small compared to the one I'd previously stayed in Riveria Maya. The infinity pool and the ocean view was amazing, but I felt like the pool was kind of small overall. The food was horrible, either too sweet, too salty, too sour or no taste. The one thing I loved was pineapples! massive pineapples! And the grilled salmon from Azur was good. Nevertheless, I had an amazing time with my friends, laughing, talking (complaining about the hotel) and it has been an adventure to explore LIVE AQUA.
This is the perfect hotel to relax and unwind at in Cancun. The food and drinks are high quality. The rooms are comfortable. The pool is quiet and serene but still has a fun vibe if you are social. The beach is beautiful with covered lounging options. The service is amazing. The little extras (mostly spa themed) are so many and special (aromatherapy, bath salt and pillow menus in your room for example), the hotel really stands out from other all inclusives. The spa is a haven and the real reason we chose this hotel. Exceptional.
The staff was extremely courteous with or without tipping. A few different restaurants to try, although at this time (May '15) one restaurant is not included in the all inclusive package (a steakhouse I believe). Each restaurant has some 4/5 star food options but they too are not included with the all inclusive package. The buffet's food quality was very middle of the road, but that's expected when serving a few hundred people. Room service was decent but nothing special. Drinks include a very small (usually one brand/bottle) of international options and quite a few tequilas. Room was cleaned very well every day. Did not feel like my possessions were unsafe. No safe in the room, but we did not request one so I am not sure that you can get one or not. Upon arrival there was not a king bed room that we requested (with the view type that we also selected) so we were side graded to a "better" room with a worse view. Daily activities. Not a party centric hotel, at least not when we went in mid May.
beach and water were beautiful. there was a swim out dock out in the ocean water, so nice to swim out to it, lay down and take it all in.
food and drinks were very good, this was a very pleasant surprise! brunch was delicious.
location of hotel was perfect.
service and staff were delightful. lovely people and so friendly.
one of the best views from a gym and treadmill hands down. great equipment in fitness center.
bed very comfortable.
i can still smell the heavenly sea air coming in through our balcony doors, it was great.
We were very pleased with the resort. Our room (junior suite ocean front) was really nice, as were the food and the drinks. The hotel staff were great. It would have been nice to have a night club on site and more day time and evening activities. For a place to lay out and relax, it was great. If you are looking for more activities as found at other all inclusives, you may be a little disappointed. We really enjoyed our stay, and would go again.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
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