Hotel is fine. Clean and neat. The staff is extremely polite and helpful. Good location next to the waterfront. Walking distance to cafes, bars, small "corner store" style markets and, if you don't mind a 15 min walk, a true supermarket. Great spot! Good breakfast with traditional Azorean food (cheese, bread, meat, honey, jam), as well as eggs, bacon, etc. As is the case everywhere in the Azores, the coffee is quite good :-).
"Conveniently located hotel, close to the centre."
The hotel is set in quite large grounds and we only really used the pool and terrace area and our room and dining room, so can't comment on other areas.
When we arrived we were given a sea-view room, but unfortunately the air-conditioning wasn't working and so we had to change rooms as it was just far too hot to be in that room without the air-conditioning. The staff did try to fix it and were very apologetic and attentive. In the end we changed rooms and unfortunately this was to a room without a sea-view and although the air conditioning did work in this hotel, we found it hard to really feel fresh air in the room as it was one of the rooms on the side and there was an outside terrace area but it was very enclosed.
The breakfast was great, plenty of choice on offer and the food was lovely and plentiful. We used the pool area a lot and this was also very good, always a clean towel available for use and attentive staff at the terrace bar, which had a good selection of food and drinks.
All in all a great hotel, it was just unfortunate about the first room and the air conditioning as the views really were stunning from there.
Sandra from London
Assuring high standards of comfort and friendly atmosphere, this property is an ideal place for business as well as leisure …More
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