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Reviews of Comfort Inn May Park

4.5 out of 5
Comfort Inn May Park
2-4 Darlot Streeet, Horsham, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 205 out of 321 reviews" "
Rating 8 - Good. 102 out of 321 reviews" "
Rating 6 - Okay. 12 out of 321 reviews" "
Rating 4 - Poor. 1 out of 321 reviews" "
Rating 2 - Terrible. 1 out of 321 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Julie

Travelled with family
Location is fabulous. Very good accommodation.
Stayed 2 nights in Apr 2024

8/10 Good

Louis Joseph Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

6/10 Okay

Yanhua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
One night stay over at this property with some troubles that some one parked the vehicle in front of my room and being awaked up during the midnight by the engine noise
Stayed 1 night in Apr 2024
Response from Liz on 14 Apr 2024
Dear Yanhua, we were unaware until now that there were any issues with parking. If we were made aware then we would have attended to them immediately. Kind regards Liz - Owner/Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Liz on 14 Apr 2024
Hi Lisa, so pleased that you enjoyed your stay with us. We hope that you will stay again with us in the future. Kind regards Liz - Owner/Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2024
Response from Liz on 29 Mar 2024
Thank you Patrick for you positive feedback. We are so pleased that you enjoyed your experience at Comfort Inn May Park. Kind regards Liz - Owner/Manager

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Clariza on 8 Feb 2024
Thank you Sylvia for staying with us and we are so pleased that you enjoyed your experience at Comfort Inn May Park. We hope that you will stay with again on your travels through or to Horsham.

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our overnight stay in Horsham. Recently renovated bathrooms were lovely and the rooms are clean, comfortable, modern and well-equipped. The only downside was that we were in a street-facing room near the main Highway, so traffic noise is constant all night.
Stayed 1 night in Jan 2024
Response from Clariza on 8 Feb 2024
Thankyou Nicole for taking the time to provide feedback on your experience with us at Comfort Inn May Park. We appreciate your comments and for your repeat business.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is without a doubt the best motelI have ever stayed in with my family. Perfect attention to detail from the ground up with crisp clean sheets on some of the most comfortable beds around and everything that you would need at your fingertips a perfect location and an absolute must if you’re heading to Horsham
Stayed 1 night in Jan 2024
Response from Clariza on 8 Feb 2024
Thankyou Michael for taking the time to provide feedback on your experience with us at Comfort Inn May Park. We appreciate your comments and for your repeat business.

10/10 Excellent

Yoftahe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Clariza on 8 Feb 2024
Thank you Yoftahe for staying with us and we are so pleased that you enjoyed your experience at Comfort Inn May Park. We hope that you will stay with again on your travels through or to Horsham.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Clariza on 8 Feb 2024
Thank you Stephen for staying with us and we are so pleased that you enjoyed your experience at Comfort Inn May Park. We hope that you will stay with again on your travels through or to Horsham.

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Toiletries like, shower cup or cotton swaps
Stayed 1 night in Dec 2023
Response from Liz on 5 Jan 2024
Thankyou for staying with us and for your valuable feedback. Shower caps are available upon request from Reception but we have never been asked for cotton swaps and I don't know what they are. Kind regards Liz.

8/10 Good

sharen, Kidman Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet clean property would definitely recommend
Stayed 1 night in Dec 2023
Response from Clariza on 6 Dec 2023
Thank you Sharen for staying with us and for providing valuable feedback. We hope that you will stay with us again. So pleased that you enjoyed your stay with us. Kind regards

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Clariza on 6 Dec 2023
Thank you Amanda for staying with us and for providing valuable feedback. We hope that you will stay with us again. So pleased that you enjoyed your stay with us. Kind regards

10/10 Excellent

George

Stayed 1 night in Nov 2023
Response from Clariza on 28 Nov 2023
Thank you George for the positive review. We hope to see you soon.

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well run
Stayed 1 night in Nov 2023
Response from Clariza on 23 Nov 2023
Hi Don,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn May Park. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Regards

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient and helpful staff. Spotless room with a comfy bed. Great hot shower. Very generous car parking spaces, great if you have a trailer.
Stayed 1 night in Nov 2023
Response from Liz on 19 Nov 2023
Hi Nigel, so pleased that you enjoyed your stay with us. We have replaced all our beds and bases in 2023 to ensure that you have the best sleep that we can offer. We hope that you will stay with us again soon. We value your business and support. Kind regards Liz - Owner/Manager

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Liz on 19 Nov 2023
Thank you Andrew for your positive feedback on your stay with us. We provide what you deserve as our valuable guest. Thank you Liz - Owner/Manager.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & tidy, welcoming
Stayed 2 nights in Nov 2023
Response from Clariza on 16 Nov 2023
Hi Robert,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn May Park.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Nov 2023
Response from Liz on 15 Nov 2023
Thank you Allison for staying with us. So glad that you enjoyed your stay. We look forward to you staying with us again in the future. Kind regards Liz - Owner/Manager

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & convenient stopover between Adelaide & Melbourne. Easy parking next to front door. Extra comfortable bed!
Stayed 1 night in Nov 2023
Response from Liz on 15 Nov 2023
Hi Katherine, thankyou for staying with us and for providing your feedback on your experience with us. So glad that you enjoyed your stay. We have replaced every bed and base in the motel in 2023 and we are so glad that you enjoyed the investment. We hope to see you again. Kind regards LIz - Owner/Manager

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Liz on 15 Nov 2023
Hi Sam, thankyou for your business/support and valuable feedback. We are so pleased that you enjoyed your stay with us. Kind regards Liz - Owner/Manager

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was great. The room was so well appointed, clean, spacious. Couldn't fault it. Would stay again.
Stayed 1 night in Nov 2023
Response from Clariza on 15 Nov 2023
Hi Tanya,Thank you for the positive feedback. We are pleased that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have great beds here, and lovely people who you deal with
Stayed 1 night in Nov 2023
Response from Liz on 8 Nov 2023
Thankyou Bryan for your positive feedback. We are sol pleased that you enjoyed your stay as we have just replaced every bed in the hotel in 2023 with brand new mattresses and bases to ensure that everyone has a good night's sleep. Kind regards Liz - Owner/Manager

10/10 Excellent

B H

Stayed 1 night in Nov 2023
Response from Liz on 8 Nov 2023
Thank you for your business/support and for your positive feedback. We value all our guests and are pleased that we were able to provide you with what you deserve by choosing to stay with us. Kind regards Liz - Owner/Manager

8/10 Good

Ann, Mornington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location lovely staff nice room
Stayed 1 night in Oct 2023
Response from Clariza on 29 Oct 2023
Thankyou Ann for staying with us. We are so pleased that your Comfort Inn May Park experience. We hope that we will see you again soon. Kind regards

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
We could not fault this property. It was spotless and so comfy for our stop over
Stayed 1 night in Oct 2023
Response from Liz. on 20 Oct 2023
Thankyou Shaun for staying with us and for your positive feedback. We are so pleased that we were able to provide you with what you deserve, as our valuable guest.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean modern rooms
Stayed 1 night in Oct 2023
Response from Clariza on 16 Oct 2023
Hi Darren,Thank you for the positive review. We are glad you enjoyed your stay with us. We hope to see you again on your next stay in Hosham.Regards,Comfort Inn May Park

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel
Overnight stay on my trip between Adelaide and Melbourne. My room was very modern, spacious and comfortable. Staff were lovely and I had a nice cooked breakfast.
Stayed 1 night in Oct 2023
Response from Liz on 7 Oct 2023
Thank you Wendy for staying with us. We are so pleased that you enjoyed your stay. We hope to see you again soon. Kind regards Liz.

8/10 Good

Evianty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Liz on 7 Oct 2023
Thankyou Evianty for choosing to stay with us. We are pleased that we were able to provide you with the comfort and service that you deserve as our valuable guest. Kind regards Liz

10/10 Excellent

Liz

Stayed 1 night in Sep 2023
Response from Clariza on 19 Oct 2023
Dear Guest,Thank you for the positive feedback. We are glad that we were able to meet your expectations. We hope to see you on your next stay in town.Kind regards

10/10 Excellent

Rebekah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, easy to access, clean and comfortable
Stayed 1 night in Sep 2023
Response from Clariza on 27 Sept 2023
Hi Rebekah,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are happy that we were able to make your stay a pleasant one. Kind regards

10/10 Excellent

Tamayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very clean friendly staff, loved it thank you!
Stayed 1 night in Sep 2023
Response from Liz on 23 Sept 2023
Thankyou Tamayo for staying with us and for providing us with your positive feedback. Your comfort and service is our priority. We hope to see you again soon.

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room and Comfortable Bed
Spacious family room with separate room for the kids. Bed was very comfortable and was a pleasant surprise to have Foxtel on the TV. The only issue was the noise throughout the night from the outdoor air conditioner unit, which was located on the wall direct behind where we were sleeping. Great communication by staff to ensure a smooth check-in as we arrived after their closing time.
Stayed 1 night in Sep 2023
Response from Liz on 23 Sept 2023
Thank you for staying with us. We apologize for the noise that you endured from the heat pump for the hot water systems. We have set them to turn off at 11.00pm and then on again at 9.00am. We must have had a power surge that has interrupted the time clock. We will look into that immediately. We value your business and feedback. We hope to see you again soon.

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Clariza on 20 Sept 2023
Hi Stuart, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are happy that we were able to make your stay a pleasant one.Kind regards

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable accommodation. Best shower I have ever had.
Stayed 1 night in Sep 2023
Response from Liz on 16 Sept 2023
Thankyou Justin for staying with us. We are so pleased that you like our waterfall shower. We try and provide the best comfort and facilities for you, our valuable guest. Hope to see you again soon. Kind regards Liz.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming when we arrived and nothing was too much trouble us asking questions about Horsham, what to see, where to eat and where is the best coffee. Big ticks on all accounts
Stayed 1 night in Sep 2023
Response from Clariza on 10 Sept 2023
Hi Greg,Thank you for the positive feedback. We are happy that you enjoyed your stay with us. We hope to see you again soon.Kind regards

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Liz on 2 Sept 2023
Thank you Alicia for staying with us and for providing valuable feedback on your experience at Comfort Inn May Park. We are so pleased that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, helpful staff who recommended somewhere for dinner and also booked a table for us. Comfortable good sized room. Would stay again.
Response from Clariza on 29 Aug 2023
Hi Evan, Thank you for staying with us. We are glad that you enjoyed your stay. We hope to see you soon.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
This motel had the widest parking bays i had ever had, if you have a nice car no need to worry about having doors being opened on your pride and joy. The motel was clean and handy to every thing you might need for your stay. Very good
Stayed 2 nights in Aug 2023
Response from Clariza on 22 Aug 2023
Hi Shane,Thanks for the positive feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in along room. The TV was the largest I've seen in a room. The room was large and well appointed. Parking was right in front of room and wide enough to open car doors without hitting vehicles in the next park. Check in and out was quick and easy and staff vey friendly and helpful, making recommendations for dinner, all within walking distance.
Stayed 1 night in Aug 2023
Response from Liz on 14 Aug 2023
Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our amenities, parking, location and staff. We strive to provide a comfortable and pleasant experience for our guests and we are glad that we met your expectations. We hope to see you again soon and thank you for choosing us. Liz Owner/Manager

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well presented
Stayed 1 night in Aug 2023
Response from Liz on 12 Aug 2023
Thank you Aidan for your positive feedback. We are so pleased that you enjoyed the Comfort Inn May Park experience. We hope that you will stay with us again in the future. Kind regards Liz.

6/10 Okay

Alison

Stayed 1 night in Jul 2023
Response from Liz on 12 Aug 2023
Hi Alison, thankyou for staying with us. We are sorry that there was or were some things that did not meet your expectations. We would appreciate knowing what they were so that we can improve our property and/or service to future guests.

10/10 Excellent

Brodrick, Glenunga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and helpful friendly staff
Stayed 1 night in Jul 2023
Response from Clariza on 2 Aug 2023
Hi Brodwick,Thank you for the positive feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous accommodation
What a great place to stay Absolutely spotless. Electric blankets great pillows. Overall would give this place 10/10
Stayed 1 night in Jul 2023
Response from Clariza on 2 Aug 2023
Hi Kenneth,Thank you for the positive feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Liz on 15 Jul 2023
Shelley Thank you for taking the time to provide a review on your stay with us at Comfort Inn May Park. We value your feedback and look forward to hosting you again in the future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great standard country room. Spacious,well equipped, clean comfortable and nice modern decor. Good location. Highly recommended.
Stayed 1 night in Jun 2023
Response from Clariza on 30 Jun 2023
Hi Anne,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are happy that we were able to make your stay a pleasant one.

10/10 Excellent

Naveen

Stayed 1 night in Jun 2023
Response from Clariza on 26 Jun 2023
Hi Naveen, Thanks for taking time to completee our online survey. We are happy that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Liz - Owner on 24 Jun 2023
Thank you for sharing your positive with us. We are so pleased that you enjoyed your experience at Comfort Inn May Park. We hope to see you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Clariza on 8 Jun 2023
Dear Guest,Thanks for completing our online survey. We are glad the you are happy with your stay with us. We hope to see you again soon.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Liz on 5 Jun 2023
Thankyou Ian for choosing to stay with us and for providing such positive feedback on your experience at Comfort Inn May Park. We value your business/support and hope that we see you again soon. Kind regards Liz - Owner/Manager