I had some difficulty with my booking through Expedia but the hotel took a bad situation and turned very positive. The staff is so friendly and the night manager, Walid, went far and above his required work. He made this stay one of the best I have ever had. I will be back in Dubai soon and will ONLY stay here. What a great place. The pool is beautiful, the gym well supplied.
the staff is very nice but the rooms are dark and dingy. the beds are very uncomfortable, the pills are all breaking up and old. the sheets are cheap and old. pool is great. The TV in my room did not work and there was no effort to make that right. A couple of times I had to spay after shave in the room to get the smell of the maids out. Personal hygiene should be explained to their staff.
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