Dear Ms. Elizabeth,Thank you for your kind review. We do try our best to live up to expectations and the staff all love to go the extra mile to win a smile from our valued guests.We look forward to your visit again and being at your service.Sanjay BhargavaGeneral Manager

Dear Jeffrey,Thank you for your wonderful review. We are all highly appreciative of your action. It reinforces our faith that we are doing the right thing and feel honored to be recognized. We look forward to welcoming you back again.Kindest Regards,Sanjay Bhargava\General Manager

Dear Sir,Thank you for the rating. It is helpful and encouraging to know our efforts are appreciated and we are on the right track.Kind regards,

Dear Mr. Thomas,Thank you for taking the time to express your feedback. We are happy to know you have liked the rooms and enjoyed the hospitality. Your feedback has been communicated to all the team members. We look forward to being at your service in future again.Kind regards,

Dear Olga,Greetings of the Season.It is extremely disheartening to know that you have been dissatisfied with the level of service and that you have not carried back pleasant memories of your stay. We have also noted your dissatisfaction with the quality of dining.We strive to provide the best and will endeavor to improve and come up to the satisfaction of all guests.We do hope we have an opportunity to be of service to you again.Thank you for your feedback.Kind regards,

Dear Dominic,We appreciate your kind feedback on Expedia. We strive to give the best experience to all our guests and are happy we succeeded in our efforts.We look forward to being at your service in future again.Kind regards,

Dear Mr. Douglas, Thank you for taking the time to share your feedback . We regret that your experience did not meet you expectations. At Heritage Park , we strive to provide superior customer service for every guest . Therefore your feedback is really important to us . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence and it is our hope that you give us an opportunity to better serve you in near future .

Dear Jeanne, Thank you for staying with us and sharing your wonderful feedback on this page . We are super excited to here that your and your's group's stay was comfortable and we were managed to maintain international standards in Honiara . I have conveyed you feedback to the entire team and the team is delighted to know about it . Thank you again for your feedback and we look forward to welcome you back at Heritage Park Hotel. Best Regards, Sanjay Bhargava General Manager

Dear Guest, Thank you for the rating and feedback . We look forward to welcome you back at Heritage Park Hotel . Regards, Team Heritage Park

Dear Guest, Thank you for the detailed review. Your comments regarding the service have been noted and we assure you we shall take appropriate measures to address the deficiencies. Thank you for your comments on the rest of the hotel areas. We hope you come back in future and notice the changes for yourself. Best Regards, Sanjay Bhargava

Thank you for the review. We look forward to being of service in future again.

Thanks very much for your kind review

Thank you. Your comment is noted and will be discussed at appropriate levels to improve services

Thank you we shall look into it.

Dear Sir, Thank you for the feedback. Sorry we could not come up to your expectations. We will try and improve on the areas you have mentioned. Hopefully you will come back and see a change and give us another review. Regards,

Thank you for the time you took to give us your feedback. We will continue in our efforts to give you, our guests, a great experience of stay at the Heritage Park. Kind regards,

Thank you so much for this fantastic feedback.

Dear Guest, Thank you for the positive review. We look forward to welcome you back at Heritage Park hotel. Regards Team Heritage Park

Dear Geust, Thank you for your feedback . We are glad that you enjoyed your stay . We look forward to welcome you back at Heritage Park Hotel.

Dear Guest, Thank you for taking time to post your review. We regret that your experience with air con was not satisfactory . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence . Regards, Sanjay Bhargava General Manager

Dear Garry, Thank you kindly for the excellent feedback. This will certainly find its way to the staff information board! We are happy you have had a comfortable stay and do hope you recommend the hotel to your friends looking to come to the Solomon Islands. We look forward to more opportunities to serve you in future. Best regards,

Thank you kindly for your excellent review. We are glad you have enjoyed your stay with us and have had a good holiday in the Solomon Islands. We hope you recommend to your friends and associates. Kind regards,

Thank you for your rating. which is noted. We will try and improve on all quarters to ensure everyone has a more satisfying stay at the hotel. Kind regards,

Thank you for your feedback. We take note of your particular review of the Food & Beverage and will definitely aim to improve. Kind regards,

Thank you kindly for your feedback. We are glad to note you had an enjoyable stay. Thank you also for recommending the hotel to other travelers. Kind regards,

Thank you for your views on the sightseeing tours. We shall try and improve on the same. Regards

Thank you kindly.

Thank you for your kind review.

Thank you for your feedback. We shall definitely attempt at improving our standards and meeting up to expectations.

Dear Ms Naemah Khan, Thank you for the feedback. The issue of the balcony door being left unlocked has been brought up with the supervisors in the Housekeeping. It was an admitted slip up on the part of the cleaning staff and there shall be more vigilance and better supervision in future. We look forward to being at your service in future again. Kind regards, Sanjay Bhargava

Dear Maria, Thank you very kindly for your review and for your time taken to post it. We look forward to being at your service again. Regards

Dear Guest, Thank you for the feedback. Your review has been taken on board and discussed with the staff in the restaurant. We take this as a constructive comment which will help in improving our services. Please do review and give us feedback on your next visit to the hotel. Kind regards, Sanjay Bhargava General Manager

Dear Guest, We very much regret the inconvenience you faced during your stay. We realize there was an electrical fault which has subsequently been rectified. We are sure you will have a more pleasant stay during your next visit. Thank you for your feedback. Kind regards, Sanjay Bhargava General Manager

Dear Arthur, It was a pleasure to have you stay at the Heritage Park Hotel and we thank you for sparing your valuable time to review us on TripAdvisor. We are delighted to know that our hotel was at par with your expectation in terms of location, quality of service and most importantly our staff. Our endeavor will always be to exceed our guests’ expectations, which we will continue to do. I have personally shared your appreciation with the team. They are delighted to note that their contribution was recognized and appreciated by you. I do hope that you return again and give us another opportunity to look after you. Best Regards, Sanjay Bhargava General Manager

Dear Chris Thank you for the feedback. Your comments are well noted . We propose to refurbish the rooms in near future when the issue of decor will be definitely addressed. The menus in the hotel are also due for revision in the next fortnight or so. Thank you and we look forward to your visit in future again. Kind regards Sanjay Bhargava General Manager

Dear Ms. Susan, Your feedback is appreciated. Thank you for the same. We shall endeavour to improve on the shortcoming mentioned and assure you of better services in future. We look forward to being at your service in future again. Kind regards, Sanjay Bhargava General Manager

Dear MC, Thank you for your feedback of your recent stay here with us at Heritage Park Hotel. We are glad to hear that you enjoyed your room and the ocean view. We appreciate your feedback regarding our menu options. We are currently looking into changing our menu offerings and expanding our breakfast buffet menu. We hope you have the chance to visit us again soon.

Dear Peter, Thank you for taking time to provide your comments of your stay here with us. We a pleased to hear that you found the location and hotel surroundings to be convenient, enjoyable and comfortable. We apologise for the air conditioning temperature, we will ensure that our Housekeeping team will have a set temperature for all the guest rooms. We hope to welcome you back to the hotel in the near future. Kind regards, Sanjay Bhargava General Manager