When we arrived we were dissapointed to have received the wrong room. We had two twins instead of one double. The front desk initially told me there was nothing they could do about it. I came back with proof that my Expedia booking said a double room (which has a single bed pictured). They found a room with a king bed for us. I am very thankful they pulled through as I am on my honeymoon, twin beds on a honeymoon would have been terrible. I'm not sure whether the problem was on the Hotel's or Expedia's end.
Adam from Vancouver, BC, Canada
Gloucester Luk Kwok Hong Kong is a luxury first class hotel located in the heart of the Wanchai business district with …More
"5 Star Experience At The Island Shangri-La Hotel"
From the moment you walk in to the hotel you experience 5 Star Quality.
The staff are amazing.
The hotel is beautiful with all the amenities you could wish for - from the beautiful spa treatments
to the stunning pool and fabulous restaurants.
The view from the rooms are sensational - overlooking the harbour.
I stayed there for 10 days and did not want to leave.
We loved the Pottinger Hotel for its location in the historic centre of Hong Kong, beautifully designed interior spaces, helpful customer service, and it's proximity to Hong Kong Station which you can walk to in 5 mins to catch an express train to airport. The stone slab street (Pottinger St) is so stunning and is an immediate connection to the rich history of this neighbourhood. If you like to experience street life in full force, hunting for antiques, dumplings and noodles, AND the comfort of escaping to a quiet beautifully designed boutique hotel at the end of the day - then Pottinger is the place for you.
There are several buses that run from the center of the city to Ap Le Chau, but at rush hour one can expected to queue for up to 30 minutes. Alternatively, with the cheap & efficient taxi service one can expect to pay about $70HK, $10 USD to the hotel.
The room itself is very small but has all the amenities one could ask, like free bottle water, refrigerator, toiletries, slipper etc. Bed length is only 5'6", which may not be suitable for some westerners.
They allowed me to check in early without fee. Staff were very helpful, especially the concierge. Rooms were on the small side but it suited me at the time. My 'cityview' room on 18th floor was of a concrete wall but I just needed a place to sleep for the night. Hotel is close to ferry, buses, taxi's are easy and it's less than 5 min to subway. Many restaurants in the area as well as of course the Wan Chai area - the hotel is in an excellent location. Checkout was a little slow while they checked the room and minibar (which I did not use) but that would be as close as I would come to a negative comment, everything else was excellent.
Even though the laundry took slightly longer then usual I have to say the attentiveness of the staff and attention to detail was first class. Ideal for business travellers very close to wan chai nightlife if your into that and overall a pleasant stay. Amazing views of the Kowloon side as its on the harbour !
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