Read other reviews which said the hotel was in an unfavourable area. Didn't need to worry. Hotel was a couple minutes walk from the main road where we used the MTR (underground rail link), buses and trams to go to the main shopping & tourist areas. It took about 35 - 60 minutes depending on the transport/route used.
The hotel is surrounded by garages & shops selling car parts, which feels a little odd for an up-market hotel, but this is Hong Kong and space is at a premium. The area does, however, feel very safe, even for a lone female walking at night.
We went to the front desk to check-in and was informed we needed to go to the Club Lounge on the 41st floor as we had booked a Club room. We were escorted upstairs and given cocktails in the lounge whilst the Conceige checked us in. We were even up-graded to a Premium room as we had booked through Expedia.
The room was large, nicely furnished, with a lovely big oval bath tub and rain-drop shower. Slippers, bathrobes and toiletries were all provided. Bottled water and a fruit platter were provided daily, as was a daily newspaper.
The food was enjoyable and well presented, except for what looked and tasted like frozen fries on the room service menu (very surprising considering the quality of everything else!!).
The staff were excellent & all extremely friendly. In particular, extra praise to Gloria & Patrick from the Club Lounge who went that extra mile in their service.
Would highly recommend this hotel.
No complains about the hotel. Staff were efficient and helpful. Facilities were good. Near the Quarry Bay MTR so getting around was not an issue. We booked a city view room but got a harbour room view instead so that was a pleasant surprise. However, there were not many eating establishments near the hotel. There is a Starbucks, McDonald's, Market Place by Jasons, Maxim's as well as their small local food shops opposite the hotel but if you're looking for bigger or more eating places got to take the train into town. Overall a pleasant stay.
Location, very easy to get to it from the airport. You will find many restaurants around this hotel.
Great public transportation, like the metro around the corner and the tram as well.
Our room was very nice, the only issue was that the bathroom had a bad smell.
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