Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Exceptionally great staff, wonderful beds

Posted 29-Jul-2014
Location: Titanic Experience is really an EXPERIENCE
I really liked the people working in the Culloden . Friendly efficient interested and interesting. There was a genuine sinceriity which contrasts with the canned "have a nice day" you get so often. The facilities are great, the pool is super and the gym is one of the best you'll find in a hotel
2 out of 5
by AJH from Surrey

Great location but desperately needs improvement

Posted 15-Jun-2014
Pros: The location is superb and the building itself is impressive if a little rambling.
Cons: I was so very disappointed - I have stayed in many Irish 5 star hotels all were world class - this was very poor. Need a management overhaul IMO
Location: Perfect - convenient for city airport and Belfast. Great seaside walks nearby, great food nearby in the city and lots of golf and wonderful scenery
It could be debated whether this hotel actually qualifies as 5 star - the facilities are all there but the delivery of them and condition thereof is very poor. When I arrived at the door to offload my heavy luggage and have the car parked, the doorman disappeared inside, and never appeared again. I had to offload and leave my bags outside whilst I parked the car. Checkin was chaotic, the girl got my name wrong and said my company had booked me without breakfast - it was a private booking but she thought I worked for Expedia! On check out I asked for help and the receptionist asked the doorman who replied (and I kid you not) "a bus has just arrived I'm too busy". I had to load the bags myself and fetch my own car. My room was tired and the small bathroom was chipped and stained from age and there was no hand shower. The bed and linen were fine. No shoe cleaning facilities anywhere in the hotel that i discovered. The staff in general were friendly but the suited managers running around avoided eye contact at all times. I stayed three nights and on my last morning I decided to have breakfast at the hotel. The continental buffet was a disgrace. Absolutely the worst buffet I have ever seen outside a guest house. Miniscule and tired choices Upon checkout the bill was for a full breakfast at 20GBP when it should have been 16 and they had the cheek to check it when challenged. I did complain about all the above at checkout but it was ignored with a "have a good day".
5 out of 5
Recommended
for Everyone
by A verified traveller

Loved it

Posted 08-Jun-2014
Fantastic hotel. Great location and beautiful room. Can't wait to go back.
5 out of 5
Recommended
for Personal Event
by Ewan Harkness from Ballymena

The staff made the difference

Posted 03-Jun-2014 on Hotels.com
The staff made the difference. We loved Mona Lisa the waitress and found the reception staff charming.
3 out of 5
Recommended
for Families
by Tiffany from CA

Beautiful outside, could use some work inside...

Posted 22-May-2014 on Hotels.com
The outside of this hotel and the grounds are gorgeous as is the main entry way and lobby. However, although the rooms were clean and comfortable neither of the phones in our room worked and neither was the wifi. The staff said they would send up someone to fix the issue, but never did. The bell staff was very friendly and helpful and the coffee was good.
5 out of 5
Recommended
by philip from donaghadee

Fantastic

Posted 19-May-2014 on Hotels.com
we had an amazing weekend., The staff are professional but not stuffy at all.
4 out of 5
Recommended
for Couples
by Mahon from Dublin

Cultra Inn Dissapointment

Posted 17-May-2014 on Hotels.com
We had a lovely one night stay in the hotel. The room and breakfast were great. However we were very dissapointed in the evening meal we had in the Cultra Inn.
5 out of 5
Recommended
for Everyone
by Azam from Glasgow

it was my first trip to belfast

Posted 11-Apr-2014
Pros: everything, the scenary was wonderful, the staff were so nice and the room, well wow is all i can say
Cons: nothing please dont change anything as it was all good
Location: there was anything nearby but who cares as everything was at the hotel that i wanted to do
this was my forst trip to Belfast the hotel was the cherry on the cake. the hotel room was fantastic, the hotel facilities was great and the staff were even better. i would most definalty stay here is i ever come back to Belfast which i will. thank you for making my stay a brilliant experience
3 out of 5
Recommended
by A verified traveller

Lovely hotel and great facilities

Posted 18-Mar-2014 on Hotels.com
Lovely hotel and great facilities. Enjoyable and relaxing spa. Disrupted by fire alarm sounding at 3am on multiple occasions and disappointed that staff did not provide any assistance or clarity on the problem. Very disappointed that staff did not apologise for the disruption the following morning on check-out.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Amazing definatley red carpet romance

Posted 28-Jan-2014 on Hotels.com
This is an amazing hotel. One of the best ive stayed in. The spa was lovely really relaxing. Rooms were nice and spacious, food served in the Cultra Inn was gorgeous. I would definatley reccomend it and will be going back.